客户意见评级 (ALL 评级) 4.4/5 7,403 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
40 Avenue de la Toison d Or
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Maison Louise is a high-flying restaurant located on the first floor of the hotel. It spans the entire width of the façade, with a number of alcoves overlooking the avenue. The whole restaurant is elegantly furnished in a resolutely contemporary style.
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Service going down!
frankvV4175JD 25/11/2021 经 TripAdvisor 认证的评论
Construction and reorganization is absolutely not a good moment for staying in Sofitel Le Louise!And also the loud music,sounds and singing of people of the neighboring club/dancing/eat?rendez-vous house is verry disturbing!!!!! Altough the staff,people on the reception,breakfast,bar,housekeeping do extremely there best to make your stay agréable(fine and nice)They are a great and professional team!But,…. Since more then a year the overall service is going down fast,this is more 3 star service then 5 !And the reason:Corona and reconstruction is totally false and fake!!!Last year I stayed in soooo many 4 and 5 star hotels,mostly from Accor and everywhere was everything fine and picobello,…but,what once was the star on the Crown,Sofitel,is now slowly the blackhole! This was and is my favorite hotel,but the service overall and what you get as diamond member is so going down the lasts 2 years that it becomes really problematic!!! And it’s a pure management problem,if you turn 10 times every euro,if you take impulsive dessisions,if you downgrade always your service,with as fake argument,money,no rendement,you go loose more and more,faster and faster,loose everything…… Its just in your clients,good clients,every client you have to invest THE MOST!!!!! Frank Van den Daele!
merylmputu Business - 09/08/2021 经 TripAdvisor 认证的评论
The hotel is clean and well placed. However the service is not up to a 5 stars hotel notably for the room service both for the breakfast and dinner (sometimes they miss your order (without apologizes) or they take to long time). It is better to have breakfast down because the waitress and waiter are so kind. In addition, in the room we can hear the noise outside which is not comfortable. Overall the hotel is great but does not deserve a 5 stars
Impromptu New Year stay
molesmolar Couples - 07/01/2020 经 TripAdvisor 认证的评论
Staff were really excellent, without exception. A vast contrast to those in an unnamed luxury hotel we stayed in the previous night in UK. Really well trained, well motivated and helpful. Thank you. However, room was very tired, the bar was really not upto paar for such a hotel. There are to be some redecorating efforts I understand but I wouldn't stay again until they are completed.
Great location, but can do better
gcf201 Couples - 19/12/2019 经 TripAdvisor 认证的评论
Great location, but rooms are in serious need of renovation. It is not a 5 star standard hotel, much beneath other 5 star Sofitel properties I have stayed at. The service was good, despite long wait times at the reception desk. Bed very comfortable and heating worked very well. As a Platinum member in a Deluxe room, there was no free minibar ... which I have in Novotel hotels ... I stayed here to earn points, otherwise there are better hotels in Brussels
Recommend Sofitel Le Louise
CarmenM5514 Business - 16/12/2019 经 TripAdvisor 认证的评论
Stay met all expectations, good room size, excellent bed, all amenities required, good breakfast, walking distance to city center. Bar is closed due to renovation works - look forward to seeing the final result!
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