布鲁塞尔路易斯酒店 - 美憬阁 5 星

客户意见评级 (ALL 评级) 4.4/5 7,403 评论

安心悦界(ALLSAFE)认可酒店

+ 20 服务

酒店其他优惠

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  • 超大露台,带花园

  • 倍受赞誉的布鲁塞尔酒吧

  • 免费无线网络

  • 礼宾服务

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

布鲁塞尔路易斯酒店 - 美憬阁

40 Avenue de la Toison d Or
1050 布鲁塞尔
比利时

传真: (+32)2/5145744

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS:  34, 54,71, 80, 6 Louise or Porte de Namur or Trôn

  • LOUISE:  2, 6 LOUISE

  • TRAM:  92, 94 LOUISE

  • 乘飞机

    ANVERS机场 达到 50公里 / 31.25 英里

  • 乘飞机

    奥斯坦德(OSTEND)机场 达到 120公里 / 75 英里

  • 乘飞机

    扎文腾(ZAVENTEM)国际机场 达到 15公里 / 9.38 英里 - 班车服务 付费

  • 乘汽车

    ANVERS高速公路出口 达到 7公里 / 4.38 英里

  • 乘汽车

    GAND高速公路出口 达到 75公里 / 46.61 英里

  • 乘汽车

    NAMUR高速公路出口 达到 50公里 / 31.07 英里

  • 乘火车

    BRUXELLES MIDI BRUSSEL ZU火车站 达到 3公里 / 1.86 英里

GPS:50.835984, 4.356411

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

Maison Louise - Restaurant & Win

Maison Louise is a high-flying restaurant located on the first floor of the hotel. It spans the entire width of the façade, with a number of alcoves overlooking the avenue. The whole restaurant is elegantly furnished in a resolutely contemporary style.

我们的客房

所有客房均装饰典雅,并配备美憬阁酒店床上用品,可以让您一夜安眠。客房配备浴缸和淋浴、电视和迷你吧,并提供高速宽带上网服务。

您的会议和活动

我们的会议室

  • 会议室数量:8

  • 最大面积:300 平方米

  • 最大容量:300 个人

  • 最大宴会容量:100 个人

了解更多信息

布鲁塞尔路易斯酒店 - 美憬阁
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

7,403 评论

TripAdvisor 评级 4.5/5

2,548 评论

Service going down!

Tripadvisor 评级 3.0/5

frankvV4175JD 25/11/2021 经 TripAdvisor 认证的评论

Construction and reorganization is absolutely not a good moment for staying in Sofitel Le Louise!And also the loud music,sounds and singing of people of the neighboring club/dancing/eat?rendez-vous house is verry disturbing!!!!! Altough the staff,people on the reception,breakfast,bar,housekeeping do extremely there best to make your stay agréable(fine and nice)They are a great and professional team!But,…. Since more then a year the overall service is going down fast,this is more 3 star service then 5 !And the reason:Corona and reconstruction is totally false and fake!!!Last year I stayed in soooo many 4 and 5 star hotels,mostly from Accor and everywhere was everything fine and picobello,…but,what once was the star on the Crown,Sofitel,is now slowly the blackhole! This was and is my favorite hotel,but the service overall and what you get as diamond member is so going down the lasts 2 years that it becomes really problematic!!! And it’s a pure management problem,if you turn 10 times every euro,if you take impulsive dessisions,if you downgrade always your service,with as fake argument,money,no rendement,you go loose more and more,faster and faster,loose everything…… Its just in your clients,good clients,every client you have to invest THE MOST!!!!! Frank Van den Daele!

Dear Mr. Van Den Daele, I would like to thank you for taking the time to share your observations related to your recent stay with us. Recieving comments is very important to us, especially when they come from one of our most regular guest. I would like to personnaly apologise for the fact we gave you the impression our service is going down. As you may already know we are currently going through a complete renovation of the hotel, including the rooms. This work will be completed within the end of this year. We have been working on creating a complete new experience for our guests, including new amenties sets, welcome gifts, etc... I would be glad to personnaly show it to you on your next visit. I will also take this oppotunity to show you the new rooms which I am sure you will love. Thank you very much once again for sharing such important observations. Best regards, Clément Aupin Rooms Division Manager

Correct

Tripadvisor 评级 3.0/5

merylmputu Business - 09/08/2021 经 TripAdvisor 认证的评论

The hotel is clean and well placed. However the service is not up to a 5 stars hotel notably for the room service both for the breakfast and dinner (sometimes they miss your order (without apologizes) or they take to long time). It is better to have breakfast down because the waitress and waiter are so kind. In addition, in the room we can hear the noise outside which is not comfortable. Overall the hotel is great but does not deserve a 5 stars

Impromptu New Year stay

Tripadvisor 评级 3.0/5

molesmolar Couples - 07/01/2020 经 TripAdvisor 认证的评论

Staff were really excellent, without exception. A vast contrast to those in an unnamed luxury hotel we stayed in the previous night in UK. Really well trained, well motivated and helpful. Thank you. However, room was very tired, the bar was really not upto paar for such a hotel. There are to be some redecorating efforts I understand but I wouldn't stay again until they are completed.

Dear molesmolar, First of all, thank you very much for your comment. We are really sorry to hear that your stay didn’t meet your expectations, our restaurant and bar are under renovation for the moment but we would be really happy to welcome you in our new restaurant beginning February and Bar in March. Once again, we apologize for the inconvenience caused. Sincerely,

Great location, but can do better

Tripadvisor 评级 3.0/5

gcf201 Couples - 19/12/2019 经 TripAdvisor 认证的评论

Great location, but rooms are in serious need of renovation. It is not a 5 star standard hotel, much beneath other 5 star Sofitel properties I have stayed at. The service was good, despite long wait times at the reception desk. Bed very comfortable and heating worked very well. As a Platinum member in a Deluxe room, there was no free minibar ... which I have in Novotel hotels ... I stayed here to earn points, otherwise there are better hotels in Brussels

Dear gcf201, First of all, thank you very much for taking the time to comment your latest stay at our hotel. We are really sorry to read that your stay didn’t met your expectations. Be reassured that your comments will be taken into considerations. Once again, we apologize for the inconvenience. Sincerely,

Recommend Sofitel Le Louise

Tripadvisor 评级 4.0/5

CarmenM5514 Business - 16/12/2019 经 TripAdvisor 认证的评论

Stay met all expectations, good room size, excellent bed, all amenities required, good breakfast, walking distance to city center. Bar is closed due to renovation works - look forward to seeing the final result!

Dear CarmenM5514, It was a pleasure to welcome you during your stay in Brussels and we are glad to read your positive comment, thank you very much! We would be really happy to welcome you in our new restaurant beginning February and bar in March. We hope to have the pleasure to welcome you again. Sincerely

Lovely convenient property

Tripadvisor 评级 5.0/5

rbgilmore Couples - 09/12/2019 经 TripAdvisor 认证的评论

Located off Louisa Square with convenient connections by metro to all of. Brussels, the quality of the stay was excellent. Service staff helpful and efficient and the room good size, clean and comfortable.

Dear rbgilmore, Thank you for taking the time to send us this positive comment about your stay at our hotel. We are pleased that your stay met your expectations. We are hoping to welcome you again very soon! Sincerely,

Under construction

Tripadvisor 评级 4.0/5

Antonio_Raul_Reis Solo travel - 23/10/2019 经 TripAdvisor 认证的评论

It is a very nice hotel and very central for shopping, business and going out. However, at the moment is is being refurbished and it is probably not the best time to come. It was also the first time since I am gold/platinum member of Accor that no upgrade was suggested, which was an habit at this facility.

Very pleasant stay

Tripadvisor 评级 5.0/5

Flyer38915870338 Family - 19/10/2019 经 TripAdvisor 认证的评论

Very good breakfast & brunch, comfy & cuddly bed, very friendly staffs & very polite. Very nice hotel. Close to transportation. We are surely coming back to this hotel next time we are coming back in Brussels.

Dear Flyer38915870338, Thank you very much for sharing your positive comments about your last stay at our hotel. We are pleased to read that you enjoyed our breakfast, our MyBeds and our staff. We are looking forward to welcomming you during your next stay in Brussels as well as to show you our new restaurant and bar. Kind Regards,

Very enjoyable

Tripadvisor 评级 5.0/5

lbijzet Couples - 25/09/2019 经 TripAdvisor 认证的评论

At le Louise the staff is very helpfull and service minded room and meals where outstanding so we can recommend the hotel to every one who would like or need to go to Brussels. it is svery well located near the city centre and shops

Dear Ibijzet, Thank you very much for your kind comment ! We hope to welcome you again very soon. Kind Regards,

Returning after several years

Tripadvisor 评级 4.0/5

Jean O Friends getaway - 18/09/2019 经 TripAdvisor 认证的评论

1st time back after several years. Great attention, breakfast is great, nothing missing. Excellent attention when I realized I had forgotten to empty the safety box. Great service and Sofitel shows once again that they deliver!

Dear Jean O, Thank you for taking the time to share your very kind comment on our TripAdvisor page. I am delighted to learn that you enjoyed your stay and the service to be very nice ! It was a great pleasure to welcome you back and to share your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours sincerely,

Everything good But the Milk....

Tripadvisor 评级 4.0/5

AlessandroM563 Family - 13/09/2019 经 TripAdvisor 认证的评论

all good. But 1 thing that spoilt the experience. I have asked in the late evening some milk for my little daughter biberon at the reception. they gave me a glass of milk for 12 euro (room service)... Unfortunately now this is one of the thing top of mind. I know there are procedure. But train your personnel to use their brain and put themselves in the shoes of the client.... it is like asking someone buying a ferrari to pay the fuel in the tank.... I hope you will fix it.,

Dear Sir, Thank you for sharing your experience at The Sofitel Brussels Le Louise. I am sorry that your experience did not completely met your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the directors to prevent future occurrence. Sincerely,

Nice trip in a nice city

Tripadvisor 评级 4.0/5

52ramzia Couples - 30/07/2019 经 TripAdvisor 认证的评论

hotel has strategic location, very nice, very clean, all staff were very helpful, and kind, from reception staff to house keeping staff, special great thanks for Madam Karima, who used to welcome us every day morning at breakfast, she was smily very nice person, very kind, so careful for all people, add to she peaks Arabic French and English.

Dear 52ramzia, Thank you for taking the time to share your very kind comments on our TripAdvisor page. I am delighted to learn that you truly enjoyed your stay and found the staff and service to be very nice ! It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours sincerely,

Sofitel Le Louise Brussels

Tripadvisor 评级 4.0/5

Sunshine793202 Couples - 30/07/2019 经 TripAdvisor 认证的评论

Hotel was clean. Staff were friendly. Turnover service was a little poor - only curtains were closed and tea bags thrown on the table. Once you arrive at the hotel there is no one at the entrance to help with the luggage. You will need to go up the escalator to meet someone for help.

Dear Sunshine793202, Thank you very much for sharing your experience at The Sofitel Brussels Le Louise. I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the directors to prevent future occurrence. Sincerely,

Holiday

Tripadvisor 评级 4.0/5

sureshjivatram7 Couples - 19/06/2019 经 TripAdvisor 认证的评论

Sofitel Brussels Le Louise is very centrally located in Brussels. Excellent staff and very good service too. The only drawback is they don’t have the Sofitel club which caters to Accor platinum members or executive travelers

Dear sureshjivatram7, Greetings from Brussels and thank you for taking the time to share your impressions. Though I am delighted to see that you enjoyed a memorable stay overall, I regret to learn that the experience did not meet fully your expectations. Please rest assured, your esteemed feedback has been channeled to the concerned departments accordingly to take into account. We nonetheless hope to have the opportunity to welcome you back to the Sofitel Brussels Le Louise whenever your travels bring you back to the Brussels. Yours sincerely,

Helpful staff Nice rooms and walking distance to main attractions. Enjoyed the stay.

Tripadvisor 评级 5.0/5

chamin36 Couples - 05/06/2019 经 TripAdvisor 认证的评论

Very nice rooms and good location to all the main attractions. Our phone SIM s we bought from Paris stop working once we landed to Brussels. one of the hotel staff member went out of the way to contact them and fixing the issue. sorry I can't remember her name. but she was very nice. well recommend hotel. Enjoyed the stay very much.

Dear Go54781696588, What a pleasure to read your delightful comment on TripAdvisor! I am thrilled that you appreciated the friendliness of our staff, It was a great pleasure sharing your comments with the team. We look forward to welcoming you back soon. Best Regards,

Best staffs!

Tripadvisor 评级 5.0/5

Happiness71851 Family - 28/05/2019 经 TripAdvisor 认证的评论

Excellent hotel near branded stores. Likewise located closest to the best attractions of brussels. It is also near the train / bust station. Remarkable staffs with great breakfast. Definitely great value for money.

Dear Madame, Dear Sir, Thank you for taking the time to share your very kind comments on our TripAdvisor page. I am delighted to learn that you truly enjoyed your stay and found the staff and service to be wonderful. It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours Sincerely,

Very friendly staf fwith a special thank you for the cleaning lady and the lady at the breakfast!

Tripadvisor 评级 5.0/5

Koen M Business - 17/04/2019 经 TripAdvisor 认证的评论

You always feel welcome at Sofitel. This is also at Sofitel Brussels. The staff is excellent from the man at the door to the receptionists... with a special thank you for the cleaning lady and the lady at the breakfast... Very nice and silent rooms. One remark: the bar was already closed at 1 o'clock... when we entered at 15 minutes before... we were not allowed to have our last drink....

Dear Koen M, We thank you very much for taking the time to write your comments on your recent stay at Sofitel Brussels Le Louise. We are happy to read that you enjoyed your stay with us and you appreciated the staff and service of our hotel. Rest assured that we will closely analyse all the points outlined. We do hope to have the opportunity to welcome you again during your next visit to Brussels. Kind regards,

Three night stay in Sofitel Brussels Le Louise

Tripadvisor 评级 5.0/5

Daydream41170031553 Couples - 18/01/2019 经 TripAdvisor 认证的评论

My wife and I were positive about our stay in every regard. All the hotel staff was pleasant and helpful. The room was clean and well appointed. We slept so well. Breakfast was excellent, both in variety and quality of food offered. The hotel was well located for visiting the city. The concierge gave us good suggestions both about places of interest and about public transport.

Dear Sir, Thank you for taking the time to share your very kind comments on our TripAdvisor page. We are delighted to learn that you truly enjoyed your stay and found the staff and service to be wonderful. It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back next year for another memorable stay. Yours Sincerely,

far away from the expected standards

Tripadvisor 评级 2.0/5

Patrick K Couples - 04/01/2019 经 TripAdvisor 认证的评论

A range of experimented and unskilled employees (reception and restaurant) probably hired for the holidays period A New Year eve diner with poor value for money, very disappointing and without originality "Special" apologies from the Hotel responsible who's offering a room upgrade for a next stay, which actually is normally included in my "Business Plus" membership's privilege.

One magical week-end !

Tripadvisor 评级 5.0/5

elliotw446 Couples - 22/11/2018 经 TripAdvisor 认证的评论

We will definetly remember ou time spent there. I booked two nights at Le Louise to (hopefully) celebrate my proposal, and had told the staff beforehand the special occasion that was bringing me there. Thankfully, my proposal went the way I hoped, and it was as a happy engaged couple that we made the check-in ! I cannot thank the staff enough for all the touches that made this week-end truly magical. Thank you for engraving this moment in both our minds. See you next time, for the wedding perhaps ?!A very merry couple.

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