Le Louise Hotel Brussels - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.7/5 2,244 评论

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Le Louise Hotel Brussels - MGallery Collection - Image 1
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Le Louise Hotel Brussels - MGallery Collection - Image 4
40 Avenue de la Toison d Or, 1050 布鲁塞尔, 比利时

描述

酒店其他优惠

  • 步行即可抵达布鲁塞尔老城中心和欧洲区

  • À proximité immédiate des meilleures adresses shopping de l'avenue Louise

  • Maison Louise 餐厅 - 厨房、酒吧、花园

  • 设备齐全的会议室拥有充足的自然光线，提供模块化空间。

  • 酒店位于布鲁塞尔中心的私人花园

我们的客房

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酒店位置

Le Louise Hotel Brussels - MGallery Collection

40 Avenue de la Toison d Or
1050 布鲁塞尔
比利时

GPS:50.8361100735311, 4.357081579210728

电话
传真 +32 2 514 57 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Maison Louise 餐吧花园

Maison Louise 位于酒店一层，沿酒店外立面铺开，设有私密雅座，可俯瞰沿街景致。您可在现代风格的开放式厨房中享用时令美食，亦或在我们的花园秘境中放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,244 评论

TripAdvisor 评级  4.4/5  238 评论

卓越奖 2025

Wonderful weekend stay

Tripadvisor 评级 5.0/5

713ireneb 经 TripAdvisor 认证的评论

Exceptionally sweet hotel All the little things are beautiful Clean , comfortable rooms and excellent breakfast, very friendly staff We will come back

Dear 713ireneb, Thank you so much for your wonderful feedback about your recent weekend stay at Le Louise. We’re delighted to hear that you found our hotel exceptionally sweet and enjoyed all the little details that make each stay special. It’s a pleasure to know that you appreciated the cleanliness and comfort of your room, our excellent breakfast, and the friendliness of our team. Your kind words truly mean a lot to us, and I will gladly share them with everyone here — they will be thrilled to know they helped make your stay memorable. We are very happy to hear that you plan to come back, and we look forward to welcoming you again for another beautiful stay in Brussels. Best regards, Salomé C. E-commerce Marketing Manager

This hotel exceeded my expectations! From the warm welcome at check-in to the beautiful room

Tripadvisor 评级 5.0/5

18hp 经 TripAdvisor 认证的评论

This hotel exceeded my expectations! From the warm welcome at check-in to the beautiful room with a fantastic view, overlooking the courtyard which I didn’t expect for a city hotel , everything was top-notch. The location was perfect, close to everything we wanted to explore. The staff provided exceptional customer service, going out of their way to make us feel welcome. The bed was incredibly comfortable , the overall room size was quite large and the showers were fantastic in the bathroom. The breakfast overall was excellent. Everything you needed. The only one thing is we had dinner one night at the hotel and found that they were lack of staff so the service wasn’t very brilliant , had to look for staff at for service. Overall, a fantastic experience, and I’d definitely stay here again.

Dear 18hp We sincerely thank you for sharing such wonderful feedback about your stay at Le Louise Hotel Brussels – MGallery Collection. We are truly delighted to read that you enjoyed your experience with us, from the warm welcome at check-in to the comfort of your room and our convenient location. Your kind words about the team and the breakfast are greatly appreciated and will be shared with all our staff, as they serve as a real encouragement to continue delivering excellent service. We are, however, sorry to read that your dinner experience did not fully meet your expectations. Please rest assured that your comments will be shared with our restaurant team to help us improve the quality of our service. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back very soon for another memorable stay in Brussels. Warm regards, Salomé C.

Fabulous Service especially from Ronald at the front desk

Tripadvisor 评级 5.0/5

Sid P Couples - 经 TripAdvisor 认证的评论

While checking in, I realized that I had left my passport behind at the hotel in Paris. Ronald, who was at the check in counter called the Paris hotel where I stayed and informed them about it. Fortunately the housekeeping staff there had found my passport and turned it over to the Reception Desk at the Paris hotel. Ronald was very helpful and empathetic and he confirmed that my passport was in the locker of the Paris hotel. Fortunately I was going back to Paris after 3 days and got my passport. The room at the hotel was clean and service was also good with the staff being pleasant and ready to help. We got 2 complimentary bottles of water daily. I would definitely stay again at Le Louise if I go back to Brussels. The location of the hotel is also good and is in a safe neighbourhood.

Dear Sid P, Thank you very much for taking the time to share your experience following your stay at Le Louise Hotel Brussels – MGallery Collection. We are especially grateful for your kind words about Ronald. We are proud to have him on our team, and I will be sure to pass along your feedback to him. It’s heartening to hear how he went above and beyond to assist you with your forgotten passport — his attentiveness and empathy reflect the values we strive to uphold every day. We’re also delighted to know that you found your room comfortable and clean, and that you appreciated the little touches such as the complimentary water bottles and the friendliness of our staff. Our location in a calm and safe neighborhood is indeed one of our guests’ favorites, and we’re happy it added to your positive experience. Thank you again for choosing to stay with us. It would be a pleasure to welcome you back to Le Louise on your next visit to Brussels. Best regards, Salomé C. Ecommerce Marketing Manager

NOT a five star hotel!

Tripadvisor 评级 1.0/5

poisonwhitetail 经 TripAdvisor 认证的评论

Our holiday in Brussels was spoiled by our stay here. My partner has accessibility issues and chronic ill health. We had been promised a first floor room with walk-in shower. On arrival, the staff were completely unfriendly. They allocated a second floor room and when challenged, we were told that we'd have to stay in the second floor room, and then move the following day. A big inconvenience. The room was very uncomfortable, one of the mattresses was at an angle, and the pillows themselves were so dirty and stained that they smelled. The kettle stank of cheese and when we asked for this to be replaced it was washed out and handed back to us still smelling. We had to insist on a different kettle which they obtained from another room. After a poor night of sleep we spent until 2pm trying to sort out the room issues, only to be told that there was no such thing as a twin bedded room on the first floor! We were promised that our existing room would be cleaned and made good for our return from sightseeing. On our return it had not been touched - still in the same condition. We were told that we would have to wait in the lobby if we wanted the room made up! So, we decided to move to a different room, on the third floor! This room was more comfortable but still had dirty smelly pillows. We had lost the will to complain further as we felt that we were not being seen as significant customers. In addition, the air conditioning system sounded like a foundary! Each time we dealt with a different member of staff who did not communicate our issues to the next. It was hugely stressful, ate into our holiday experience, and we were treated as an inconvenience rather than our situation being an inconvenience. Solving the problem through a continuous loop of poor communication does not equate to a five star customer experience. A couple of days later, we asked why they had done nothing to appease us, and we had been told that they had deducted 30% from our first nights stay which was a paltry aplology which hadn't actually been communicated to us! On leaving they attempted to charge us for a breakfast that we hadn't taken, and riffled through piles of paperwork to make sure that we hadn't taken it! The whole experience was a complete fiasco from start to finish, and we wonder who is responsible for coordinating the customer experience at this hotel.

Dear poisonwhitetail, Thank you for taking the time to share your experience with us. We are truly sorry to learn that your stay did not meet your expectations and that the challenges you faced impacted your visit to Brussels. Please accept our sincere apologies for the inconvenience caused, particularly in relation to the room allocation, cleanliness, and communication from our team. We fully understand how important it is to feel comfortable, especially when accessibility and health are concerned, and it is clear that we fell short in delivering the standard of care and attention you deserved. The stress you described is not the experience we wish for any of our guests, and we deeply regret that your concerns were not handled with the empathy and efficiency they warranted. Please be assured that your feedback has been taken seriously and shared with our management team. We are reviewing all aspects of your experience to ensure better coordination, cleaner room standards, and more thoughtful service moving forward. Should you consider staying with us again in the future, we would welcome the opportunity to offer you the experience we strive for all our guests to enjoy. Warm regards Adrien.S Front Office Manager

Lovely place to stay in Brussels

Tripadvisor 评级 5.0/5

sxlongsoldier Friends getaway - 经 TripAdvisor 认证的评论

Really lovely stay last year, couldn’t fully staff or the hotel itself, perfect for an overnight stay in Brussels. Breakfast was lovely as well!

Dear sxlongsoldier, Thank you very much for taking the time to share your experience following your stay at Le Louise Hotel Brussels – MGallery Collection. We are truly delighted to read that you had such a lovely stay with us and that everything, from the service provided by our team to the comfort of the hotel itself, met your expectations. It’s wonderful to hear that our breakfast also left a positive impression — we take great pride in offering our guests a high-quality and enjoyable start to their day. Your kind words are incredibly rewarding for all of us, and I will be sure to pass them along to the entire team. Feedback like yours motivates us to continue providing warm, attentive service and memorable experiences to each and every guest. We sincerely hope to have the pleasure of welcoming you back to Brussels in the near future — whether for another overnight stay or a longer visit. Do not hesitate to reach out to us directly should you need any assistance in planning your next trip. Warmest regards, Salomé C. E-commerce & Marketing Manager

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其他网络用户评价我们的酒店

  • 765 评论 9.6/10 位置
  • 1,056 评论 8.5/10 房间
  • 1,399 评论 9.3/10 服务
  • 12 评论 4.5/10 上网
  • 479 评论 8.8/10 早餐
  • 312 评论 8/10 清洁度
  • 6 评论 1/10 游泳池

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