美憬阁布鲁塞尔路易斯酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 2,512 评论

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美憬阁布鲁塞尔路易斯酒店 - Image 1
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40 Avenue de la Toison d Or, 1050 布鲁塞尔, 比利时

描述

酒店其他优惠

  • 步行即可抵达布鲁塞尔老城中心和欧洲区

  • 距路易斯大道上熙熙攘攘的购物区仅几步远

  • Maison Louise 餐厅 - 厨房、酒吧、花园

  • 设备齐全的会议室拥有充足的自然光线，提供模块化空间。

  • 酒店位于布鲁塞尔中心的私人花园

我们的客房

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酒店位置

美憬阁布鲁塞尔路易斯酒店

40 Avenue de la Toison d Or
1050 布鲁塞尔
比利时

GPS:50.8361100735311, 4.357081579210728

电话
传真 +32 2 514 57 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Maison Louise-Kitchen.Bar.Garden

Maison Louise 位于一楼，占据整个酒店门面，设有多个可以俯瞰街景的私密包间。在配备开放式厨房的现代环境中享用时令菜肴，或在花园中放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,512 评论

TripAdvisor 评级  4.5/5  212 评论

卓越奖 2024

Nice boutique hotel

Tripadvisor 评级 4.0/5

beodan 经 TripAdvisor 认证的评论

Good quality boutique hotel near the centre of Brussels. Friendly staff who were very flexible on room allocation and an engaging approach to clients. Rooms were modern, comfortable, with free workable wi-fi, but missing a desk area to work. Tea and coffee making facilities provided, and a kettle was very welcome. Beds were comfortable and adequate number of pillows, and the aircon worked quietly. Usual challenges with plugs working in sinks (they didn't) and leakage from the shower (it did) which could do with some regular maintenance. Pick a view away from the main road for a quiet night. A pleasant breakfast area but limited communal areas, which is typical of hotels of this kind. Would visit again.

Dear beodan, Thank you very much for your detailed feedback regarding your recent stay at Le Louise Hotel Brussels - MGallery Collection. We sincerely appreciate you taking the time to share your experience. We are glad to hear that you found our location convenient for your meetings, and we are thrilled that our team was able to assist you with your room allocation in a flexible and engaging manner. We will certainly pass on your kind words to them, as it serves as great motivation for us all. We also appreciate your comments about the comfort of the rooms, the tea and coffee making facilities, and the quiet operation of the air conditioning. Your input regarding the desk area, maintenance issues, and the view from the room is incredibly valuable to us, and we will certainly look into improving these areas to ensure a more seamless experience for our future guests. We’re also glad you enjoyed the breakfast area, and we take note of your mention about the communal spaces. We strive to create a welcoming and comfortable atmosphere, and your feedback will help guide us in continually enhancing the guest experience. Thank you once again for your review. We look forward to welcoming you back for another pleasant stay. Sincerely, Salomé.C Ecommerce Marketing Manager

Should have trained staff better

Tripadvisor 评级 3.0/5

BuabaaBella Friends getaway - 经 TripAdvisor 认证的评论

Good location next to metro and shopping centre. Staff wasn’t really friendly, every time when I walked passed reception they were not greeting us at all. Restaurant was not so busy for dinner but there were only 2 staff serving at the time we visited so everything was slow and long wait. The day I had to checkout, at 10am while I was in the toilet room the housekeeping opened the door and got into my room without knocking she came in even though I put do not disturb in front of my door. I asked how could you get in didn’t you see do not disturb sign? She just talk to me “departure “ so I said so? I’ll checkout at 11 o’clock. Then she just walked out without any apologies. I called reception they investigated and called me back to say sorry and complimented me with some Accor point. First 2 nights was ok but the checkout day I really can’t accept that the housekeeping opened my door with do not disturb sign and without knocking. I was just by the door I could hear people came in. When I checked out at reception no one even said sorry again… what a standard!!

Dear BuabaaBella, Thank you for taking the time to share your experience following your stay at Le Louise Hotel Brussels - MGallery Collection. We are pleased to know you appreciated our convenient location near the metro and shopping center. However, we are truly sorry to learn about the shortcomings you experienced during your stay. First, please accept our sincerest apologies for the lack of friendliness from our reception team. Greeting our guests warmly is a key part of the service we aim to deliver, and we regret falling short of this standard. Rest assured, your feedback will be shared with the team to reinforce our training efforts. Regarding your dinner experience, we regret that the service was slow due to the limited number of staff in the restaurant. We are reviewing our staffing levels during peak hours to ensure a smoother and more efficient experience for all our guests. Most importantly, we deeply apologize for the incident on your checkout day when housekeeping entered your room despite the “Do Not Disturb” sign. This is certainly not reflective of the high standards we strive to maintain. We understand how unsettling this situation must have been and are glad the reception team took steps to address it by investigating and offering Accor points as compensation. However, it is disappointing to hear that no further apology was offered at checkout. Your comments are invaluable to us as they highlight areas where we need to improve. We are taking immediate action to ensure such incidents are prevented in the future and hope to regain your trust. We sincerely hope to welcome you back in the future to provide you with the flawless experience you deserve. Should you decide to return, please do not hesitate to contact me directly so we can ensure your next stay is exceptional. Best regards, Salomé E-commerce & Marketing Manager Le Louise Hotel Brussels - MGallery Collection

A comfortable place to stay in Brussels.

Tripadvisor 评级 4.0/5

theodoret373 Couples - 经 TripAdvisor 认证的评论

Clean, comfortable, extremely friendly staff. Well located. Room was good sized, quiet. Requires going up escalator from street level. Lobby decor needed a bit of updating. Appropriately nice linens. Easy check in and check out. Overall very comfortable.

Dear teodoret373, Thank you for your kind feedback regarding your stay at Le Louise Hotel Brussels - MGallery. We are delighted to hear that you found our hotel comfortable, clean, and well-located. We are especially pleased that our team’s friendliness stood out to you, and we’ll be sure to share your comments with them. Your mention of the room's size, quietness, and the quality of our linens is greatly appreciated, and we’re glad you had a smooth check-in and check-out experience. We also appreciate your constructive feedback on the lobby décor, and we’ll take it into consideration for future improvements. Once again, thank you for sharing your experience. We look forward to welcoming you back on your next visit to Brussels. Sincerely, Salomé.C Ecommerce Marketing Manager

Won't be Back

Tripadvisor 评级 2.0/5

reatigger 经 TripAdvisor 认证的评论

Room was OK but disappointed as was expecting five star comfort. In fact the room appeared like a 3* or 4* Mercure standard with very small beds. Also the room was cold although an engineer fixed it. The main issue was the horrible treatment on checkout by reception. We advised that we did not take breakfast and were not believed. Left waiting while they went to check with the restaurant and came back and still insisted we had it. Finally, the manager intervened. We do not appreciate being treated as liars. Also dinner service was poor (we got tired of waiting and stood up to pay in the end, missing dessert).The location is an an upmarket part of Brussels, however we were warned about walking to the Gare du Midi which indeed is in a quite sleazy area, not so far away.

good place in bruxelles

Tripadvisor 评级 4.0/5

bididule 经 TripAdvisor 认证的评论

The location is great, near some offices, a lot of shops and restaurant around. the room are nice & well decorated (superior) ; the room can be equiped either with shower either with a tube ; the breakfast selection is really good. (can not comment the diner or drinks however the lounge looks nice)

Dear Bididule, Thank you for sharing your feedback following your recent stay at Le Louise Hotel Brussels - MGallery. We're delighted to hear that our central location, surrounded by shops, offices, and restaurants, added to your experience in Brussels! It’s wonderful to know you enjoyed the decor and comfort of our Superior rooms. For future stays, please feel free to let us know your preference for a shower or bathtub when booking, as we aim to make your stay as tailored to your needs as possible. We’re pleased that you appreciated our breakfast selection. Our team works hard to offer a variety of fresh, high-quality options to suit all tastes, so it's rewarding to hear that this was a highlight for you. Should you have the opportunity to join us for dinner or enjoy a drink in our lounge during a future visit, we believe you’ll find it just as inviting and memorable. Thank you once again for your kind words. We look forward to welcoming you back to explore even more of what we have to offer! Warm regards, Salomé.C Ecommerce Marketing Manager

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其他网络用户评价我们的酒店

  • 817 评论 9.4/10 位置
  • 1,134 评论 8.5/10 房间
  • 1,548 评论 9.3/10 服务
  • 17 评论 7.7/10 上网
  • 588 评论 7.8/10 舒适度
  • 544 评论 8.8/10 早餐
  • 335 评论 7.8/10 清洁度
  • 157 评论 7.3/10 酒吧和饮品

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