宜必思布鲁塞尔大广场酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 2,439 评论

保证最优惠房价
宜必思布鲁塞尔大广场酒店 - Image 1
宜必思布鲁塞尔大广场酒店 - Image 2
宜必思布鲁塞尔大广场酒店 - Image 3
宜必思布鲁塞尔大广场酒店 - Image 4
Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 布鲁塞尔, 比利时

描述

酒店其他优惠

  • 位置：距离著名的布鲁塞尔大广场 2 分钟步程

  • 位置：方便前往中央车站和公共交通站点

  • 100% 无烟酒店

我们的客房

酒店位置

宜必思布鲁塞尔大广场酒店

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 布鲁塞尔
比利时

GPS:50.846767, 4.355081

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

ST MICHEL

酒吧友好的气氛适合随时欢聚。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,439 评论

TripAdvisor 评级  4.0/5  3,880 评论

卓越奖 2024

Great Location. Standard Hotel.

Tripadvisor 评级 4.0/5

RichieBooles Friends getaway - 经 TripAdvisor 认证的评论

Great location close to the main railway station. The hotel itself is pretty generic. The man on reception at check in was really quite rude. Can be noisy at the weekends if you leave your window open and the air conditioning was not working. Very clean.

Dear Richie, Thank you for taking the time to share your review. We are pleased that you found our hotel to be very clean, and we pride ourselves on maintaining the highest standards of cleanliness. However, we regret to hear about the challenges you faced during your stay with us. We strive to provide a serene environment for our guests, and we understand how essential a good night's sleep is, especially when traveling. We are sorry if the vibrancy of the city disturbed your comfort. Nonetheless, we are concerned about your experience with our air conditioning system; please accept our apologies for any inconvenience this may have caused. Our system is designed to adjust according to external temperatures for environmental efficiency, and extra fans are available upon request. Finally, we sincerely apologize if the service at check-in was not reflective of our usual high standard. We value every interaction with our guests and are addressing this internally to ensure a more welcoming experience in the future. Nonetheless, it is great that you appreciated our hotel's prime location, with easy access to the main railway station and proximity to the heart of Brussels. Our setting is indeed ideal for guests looking to explore the historical center and the multitude of dining options just steps away. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Liked it.

Tripadvisor 评级 4.0/5

ASeenath 经 TripAdvisor 认证的评论

Staff and service were great. Room spacious and comfortable, but a tad bit dusty. Breakfast spread was excellent (perhaps one of the best breakfast I had in the city) and location very convenient to everywhere in Brussels city, including the main station.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed our friendly staff, the comfort of your room, and our breakfast offerings. Our team takes great pride in delivering an exceptional service experience, and we are thrilled that we were able to meet your expectations. It is always rewarding to hear that our Sweet Bed by ibis provided you with a restful night's sleep and that our extensive breakfast helped you start your day right. However, we regret to hear that you encountered a level of dust in your room. Cleanliness is a top priority for us, and we strive to ensure every guest enjoys a spotless environment. We will address this immediately with our housekeeping team to ensure that our high standards of cleanliness are upheld. Nonetheless, we are pleased that our central location provided you with convenient access to the heart of Brussels, including the nearby Brussels Central Station and the iconic Grand Place. We understand how important location is when traveling, and we are glad you could benefit from our proximity to the city's attractions and transport links. We are hoping to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

非常惡劣的住宿環境

客户意见评级 0.5/5

Kathy Y. 情侣住宿 - 所有已确认评论

首先前台員工不友善沒有提供足夠的協助 正常平常登記入住時會提醒退房時間 wifi等資料 其次酒店房間內的床單沒有鋪好 隱約見到床褥的污跡 而且隔音很差非常嘈吵 而酒店網站聲稱設有空調 的而且確房間是有安裝空調 但原來只是裝飾品 打開窗戶，面對大街非常嘈吵不能入睡

尊敬的宾客您好！很感谢您选择我们酒店并为我们留下宝贵的反馈！ 我们很高兴您对预订体验、住宿、WiFi、作为ALL会员的认可、物有所值以及清洁度给予了高度评价。这些正面反馈对我们团队来说极为重要，我们自豪于能提供满意的服务和设施。 然而，我们注意到您在前台服务、入住信息、床单清洁度、隔音效果、空调功能以及确认延迟退房方面的体验未能达到您的期望。我们深表歉意，并理解这些问题给您的住宿带来了不便。此外，提高员工培训是我们始终关注的重点，我们会认真考虑您的反馈，以提升我们的服务水平。为了进一步提高客户体验，我们已经在每个房间配备了高质量的Sweet Bed by ibis床垫，并且自2019年起，所有客房均经过翻新。我们还提供了免费的高速Wi-Fi，并且所有员工都能流利使用多种语言与客人沟通，以确保沟通的顺畅。 尽管您在某些方面的体验未能达到预期，我们仍对您在物有所值及清洁度方面的正面评价感到欣慰。ibis Brussels Off Grand Place 酒店地处历史中心，仅几步之遥便是大广场和众多餐厅及景点，我们希望建立在这些优势上，为您提供更加满意的住宿体验。 我们再次向您表达我们的诚挚歉意！我们会用更好的服务迎接您的下次到来！ Jurgen Van der Haegen, General Manager

3 Stars Hotel with a 5 Stars Location

Tripadvisor 评级 5.0/5

Darren G Solo travel - 经 TripAdvisor 认证的评论

Excellent location within a stones throw to the great market, and Central Station. Clean and neat hotel, while rooms on the small side you don't pay to visit the hotel room. Easy walking distance to key sights and plenty of restaurants in the area.

Dear Darren, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was enjoyable overall. It's wonderful to know that you found our hotel to be clean and neat, a testament to our housekeeping team's daily commitment to excellence. We appreciate your feedback regarding the room size. Our rooms are designed to be cozy and efficient, providing all the necessary amenities for a comfortable stay. We understand that space is at a premium, especially in such a prime location, and we aim to make the best use of it to ensure our guests have a pleasant experience. Finally, we are pleased that our hotel's location served you well, providing easy access to the Grand Place and a variety of dining options. Our position in the heart of Brussels makes us an ideal base for exploring the city's rich history and culture. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

The fresh orange juice did it

Tripadvisor 评级 4.0/5

BasM1974 Couples - 经 TripAdvisor 认证的评论

Good hotel, great breakfast, good staff and service. The only minus point here was the bed, the top you lie on kept sliding off. No new news for the receptionists. Further a terrific ambiance, great location and clean. Big bonus point for the great bar tender who knows his customers. The fresh orange juice pressed at breakfast made my day too.

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated our hotel's atmosphere, the cleanliness, and our dedicated staff, who strive to provide excellent service. It is great to hear that our breakfast, particularly the fresh orange juice, was to your liking. Our bar also takes pride in serving an array of refreshing beverages and Belgian beers, and it's wonderful that our bartender made a lasting impression on you. However, we apologize for the inconvenience you faced with the bed in your room. Please know that our Sweet Bed by ibis mattresses, introduced in 2019, are typically appreciated for their comfort, and we regret that this was not your experience. We will certainly look into this matter to ensure our guests' utmost comfort. Finally, we are pleased to note that our hotel's prime location and the ambiance contributed to a positive stay. Located just a stone's throw away from the Grand Place, we are glad you enjoyed the convenience and charm of being in the heart of Brussels. We are hoping to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,762 评论 9.8/10 位置
  • 2,331 评论 6.1/10 房间
  • 1,871 评论 8.9/10 服务
  • 35 评论 9.2/10 上网
  • 1,365 评论 4.5/10 舒适度
  • 1,168 评论 9/10 早餐
  • 835 评论 7.5/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 布鲁塞尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。