Hotel Mercure Macon Bord de Saone 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 643

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Hotel Mercure Macon Bord de Saone - Image 1
Hotel Mercure Macon Bord de Saone - Image 2
Hotel Mercure Macon Bord de Saone - Image 3
Hotel Mercure Macon Bord de Saone - Image 4
26 Rue Pierre de Coubertin, 71000 MACON, Francja

Opis

O hotelu

  • Mają zastosowanie procedury ochrony przeciwko epidemii COVID

  • Bezpłatny prywatny parking

  • Pokoje typu PRIVILEGE z widokiem na rzekę Saonę

  • Osoby, które nie mają paszportu zdrowotnego, mogą zjeść śniadanie w pokoju

  • 305 m² przestrzeni konferencyjnej

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Macon Bord de Saone

26 Rue Pierre de Coubertin
71000 MACON
Francja

Pozycja GPS:46.318093, 4.842326

Telefon
Faks +33 3 85 39 11 45

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

AU FIL DE L'O

Zapraszamy na miejscową kuchnię w czasie pobytu. Zapraszamy w kulinarną podróż od mięs Charolais, poprzez drób z Bresse, jaja poszetowane z sosem Meurette, aż po ślimaki z Burgundii. Spróbuj lokalnych specjałów w restauracji "Au Fil de l'O".

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 643

Ocena TripAdvisor  3.0/5  Liczba opinii: 649

Disappointing experience;

Ocena na stronie TripAdvisor 2.0/5

Linda v Couples - Opinia zatwierdzona w TripAdvisor

Although we didn't have great expectations for the Mercure because we only stayed there for 1 night, we were disappointed with this hotel. The price-quality ratio is not good. The hotel is poorly maintained, which is already visible before you enter the hotel. Garbage in the parking lot and the lobby has little atmosphere. The carpeting in the hallways is dated and dirty. In the restaurant, the windowsills are full of dead mosquitoes and flies. We had breakfast at the hotel, the food was okay. The rooms themselves are not very comfortable: rock hard beds and a rain shower with barely any water pressure. Very dirty carpet full of curious stains. We had to get toilet paper ourselves from reception; this had not been supplemented.. Very unfortunate, because the hotel has a lot of potential. The location is good. A beautiful place on the water. The hotel also has an outdoor swimming pool, which can be very nice during a (hot) day spent in the car. Excellent WiFi. We won't be coming back here again.

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at the Mercure Mâcon Bord de Saône. We are genuinely sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered, from the cleanliness of the hotel and grounds to the comfort of the room. Your observations regarding the maintenance of the property, the state of the carpeting, and the lack of essentials like toilet paper are deeply concerning. Please be assured that we take these matters very seriously, and we will address them with our team to ensure improvements are made. We’re glad to hear that you appreciated the hotel’s location, the outdoor swimming pool, and the quality of the WiFi. However, we understand that these positives were overshadowed by the negative aspects of your stay. It is unfortunate that we could not provide you with the experience you were hoping for. We hope you might reconsider and give us another chance in the future to show you the improvements we’ve made. Kind regards, Ywane

Good hotel and great service

Ocena na stronie TripAdvisor 5.0/5

tholl777 Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed in January, to break journey from the Alps to UK. About 4 hours from the Alps and 7.5 hours from Calais and not too far off a main route. Good hotel, Macon looked interesting but didn’t spend long there. Special thanks to Morgane and Romain for great service.

Dear Sir and Madam, Thank you so much for your kind words, I am very happy to know that I was able to make your stay even better. I will transmit your message to Romain, he will be very pleased too. It would be a great pleasure to see you again in the future, like that we can give you some tips to enjoy and discover Mâcon. Have a great day, Kind regards, Morgane, Front desk.

Good place for a short stay in Macon

Ocena na stronie TripAdvisor 4.0/5

mfranks911 Opinia zatwierdzona w TripAdvisor

Took a group of wine professionals for a three night stay. Reasonable size rooms maybe slightly jaded but comfortable. Very adequate shower room and toilet. Some rooms overlook the river and there is a very nice outdoor terrace and swimming pool. Breakfast was good but could get a little busy and the evening meal options are also OK. The hotel occupies a good position just across from the riverbank and makes a good place to explore the Southern part of Burgundy. Staff were friendly and efficient and we would certainly use this hotel again if in the Maconnais.

Sir, Thank you very much for taking the time to write us a feedback after your trip in Mâcon. We very much appreciate it and we would be more than happy to welcome you anytime in the future. Have a wonderful day, Best regards, Morgane.

Udany pobyt

Ocena klientów 5.0/5

Jarek Pary - Opinie potwierdzone ALL

Nette personel

Dear Panie, Thank you for your comment about your successful stay. We're glad to hear that you were pleased with our friendly staff. Guest satisfaction is a top priority for us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Romain

Just a bit below 2* level hotel.

Ocena na stronie TripAdvisor 1.0/5

baron1953 Couples - Opinia zatwierdzona w TripAdvisor

Small room, smells like Brussels sprouts and is not well maintained. The restaurant could not be booked upon arrival and the pool is closed in June on a sunny day with a temperature of 27 C. The receptionist performed at minimum level. Signs in the hotel refer a.o. to no smoking on one floor as was usual in 2003. Apparently not updated ever since. Overal impression is very unsatisfactory. The 4* hotel qualifies at best at 2* for twice the price. Most Ibis hotels are better than this Mercure hotel.

Dear guest, Thank you for taking the time to share with us your feelings after your stay at our establishment. We are sorry that your experience did not live up to your expectations and we apologize for that. Even if we would have liked your stay to go smoothly, your return is precious to us because they allow us to improve from day to day. Please be assured that the satisfaction of our customers is our priority, and for this we take into account your comments in order to put in place the necessary measures. We hope to have the opportunity to regain your trust in a future stay. Sincerely, Ywane.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 420 Liczba opinii 9.3/10 Lokalizacja
  • 812 Liczba opinii 5.1/10 Pokój
  • 751 Liczba opinii 8.6/10 Obsługa
  • 9 Liczba opinii 4.2/10 Internet
  • 483 Liczba opinii 4.4/10 Komfort
  • 322 Liczba opinii 7/10 Śniadanie
  • 293 Liczba opinii 3.6/10 Czystość
  • 215 Liczba opinii 3.9/10 Klimat

Zarządzane przez Trustyou

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