Novotel Mâcon North Highway du Soleil 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 2 092

Novotel Mâcon North Highway du Soleil - Image 1
Novotel Mâcon North Highway du Soleil - Image 2
Novotel Mâcon North Highway du Soleil - Image 3
Novotel Mâcon North Highway du Soleil - Image 4

Opis

O hotelu

  • The hotel is certified Green Key

  • 10 minutes from downtown Mâcon

  • Outdoor swimming pool, swing and slide in the 10-acre garden

  • Bar and restaurant with terrace, French cuisine

  • Certified Accueil Vélo: close to the Voie Bleue via Bacon

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Lokalizacja hotelu

Novotel Mâcon North Highway du Soleil

420 Route de saint-Martin
71000 SENNECE-LES-MACON
France

Pozycja GPS:46.36623, 4.842243

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Chez MIMI brasserie maison

Experience a brasserie-style meal at our restaurant. In the summer, the room opens out onto the terrace, with views of the garden and pool that add a real vacation flavor. Savor every minute!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.8/5  Liczba opinii: 2 092

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 082

Tired hotel.

Ocena na stronie TripAdvisor 2.0/5

Clare H Rodziny - Opinia zatwierdzona w TripAdvisor

Good location for breaking up the journey to the ski slopes, but that's all! One pillow per person, toilet didn't flush. Get up early if you want warm food....one bowl of scrambled eggs for a full restaurant! Asked reception to organise a taxi....just gave us a number to call. This hotel is tired and in need of immediate refreshment and modernisation. We first came here 20 years ago, and it hasnt changed at all. Staff were polite, pleasant, and hard working, but there is little else to recommend this hotel.

Dear Clare H, Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are happy of your satisfaction about our team. We are sorry that your stay did not fully meet your expectations. Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards,

Do not stay it’s horrific

Ocena na stronie TripAdvisor 1.0/5

Alex J Opinia zatwierdzona w TripAdvisor

This hotel was the worst hotel I have ever stayed in my life - soooooo aweful. Ceiling in bathroom falling down nearly hit me on head (and it was metal). Outdated decor by 40 years. Smelt unclean and place knackered. Changed room to another hell hole. Sons bed was broken and when I needed toilet before departure toilet was broke - plug sockets unsafe and didn’t work and had to take items off charge overnight incase of fire. I felt dizzy next day after waking up looking at penal dashed ceiling. cobwebs from ceiling in bar and beer €8goddamn50 - I went to complain and staff couldn’t care less they had my €160 which was €150 too much - I wouldn’t rate 1 but that’s the minimum

Dear alexj04624KR, We are sorry that everything did not meet your expectations. We have taken good note of your comments. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. The reception is present 24/7. If you have any further queries please do not hesitate to contact us. Best Regards

Find an alternative

Ocena na stronie TripAdvisor 1.0/5

earnshaw58 Solo travel - Opinia zatwierdzona w TripAdvisor

This hotel should not be called a Novotel. It’s an Ibis surely? Furniture is out of date, there are water leaks in the bathrooms, the toilets are soiled, the staff are over-worked and too few, and the carpets are dirty. Food in the so-called Brasserie is mediocre at best. The Tripadvisor reviews (numerous) over the years tell the story of poor Accor management and under investment in this hotel. It is probably profitable because it is mid way to the south. But best advice would be to avoid it and go elsewhere!

Dear earnshaw58, Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are sorry that your stay did not fully meet your expectations. Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards,

One night ok.

Ocena na stronie TripAdvisor 3.0/5

J0lly_J0hn Couples - Opinia zatwierdzona w TripAdvisor

Disappointed as it looks ok from the outside, but it seems fun down on the inside. Added to this, they appeared to be very understaffed and while the staff were working flat out, they were unable to provide the best service. Not their fault I suspect. The rooms were a good size, but nothing stood out as being of any quality. Ok for an overnight stop, but nothing to get excited about.

Hello, Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are sorry that your stay did not fully meet your expectations. Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards,

poor restuarant and average bed

Ocena na stronie TripAdvisor 3.0/5

Tony M Couples - Opinia zatwierdzona w TripAdvisor

We had two prpobelms with this Novotel. Firstly dinner in the Chez Mimi Brasserie. We were directed to a QR code on the table for the menu. No problems with QR codes, used them all through Covid and use them at work. QR offered menus in French and English. Picked English - showed 1 Page . Chose Pasta option with ham and a white sauce. A Cold bowl of luke-warm pasta arrived, with watery white sauce, virtuallly tasteless. Three slices of ham, cold enough to have just come straight out of the fridge. Would have been nice with a salad. I had assumed pasta with white sauce and ham would have been some sort of carbonara. I wanted to eat with my wife, not after her, so assuming this was the best a Novotel could do I ate it. Requested dessert and a paper menu was delivered. This was the French version, desserts on page 2, and more main courses. Checked QR code and FR menu had two pages, EN only 1. mentioned it to waiter. He wasn't aware and said he would mention it to head office, but as he forgot to bring our coffees I doubt he will remember. After an averae meal went to bed. Room to the usual standard. At first bed seemed ok but had a terrible night's sleep. Bottom sheet was not big enough for the mattress and came untucked. Under it was a mattress protector (I understand why) but made of a very plasticky material. This was sticky and rustled whenever I moved. Couldn't sleep properly from about 04:00 to 06:00. We picked Macon and this hotel as it was about midway on our drive from UK to our destination in Italy. Won't be staying there on the return trip.

Bonjour Monsieur, Merci d'avoir pris le temps de nous écrire au sujet de votre séjour au Novotel Mâcon Nord. Notre collègue nous a fait remarquer que vous n'aviez pas la deuxième page de la carte en anglais, nous sommes désolés, le site n'avait en fait validé que la moitié du document lors de la modification de la carte automne hiver le 12/10/2022, merci pour nous aider à voir ce problème. Vous avez choisi les pâtes coquillettes au jambon truffé et œuf au plat, le jambon truffé est servi froid dans la recette, il n'y a donc pas eu d'erreur dans sa réalisation. Par contre, toutes nos excuses pour l'oubli de vos cafés. Concernant notre literie, nous avons opté pour une alèse jetable qui est donc changée à chaque nettoyage de la chambre, ce qui est pour nous une garantie supplémentaire de propreté, nous sommes désolés que cela ait perturbé votre sommeil. Nous espérons que vous nous renouvellerez votre confiance et démontrerez que votre satisfaction est notre priorité. Cordialement.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 868 Liczba opinii 9.5/10 Lokalizacja
  • 1 761 Liczba opinii 4.7/10 Pokój
  • 1 183 Liczba opinii 7.7/10 Obsługa
  • 20 Liczba opinii 6.2/10 Internet
  • 852 Liczba opinii 4.7/10 Jedzenie
  • 812 Liczba opinii 1.5/10 Klimat
  • 706 Liczba opinii 6.6/10 Śniadanie
  • 696 Liczba opinii 3.3/10 Czystość

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