Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 2 274
Novotel Mâcon North Highway du Soleil
420 Route de saint-Martin
Pozycja GPS:46.36623, 4.842243
Dostęp: 500 m / 0.31 mi 5 min walk / 1 min drive
Dostęp: 7 km / 4.35 mi
Dostęp: 12 km / 7.5 mi
Zameldowanie od: - Wymeldowanie do:
Experience a brasserie-style meal at our restaurant. In the summer, the room opens out onto the terrace, with views of the garden and pool that add a real vacation flavor. Savor every minute!
Spacious, contemporary design and completely modular, a Novotel bedroom is a true living area that adapts to every need. The hotel The Novotel Mâcon Nord is ideal for families (room with a double bed for the parents and 2 single pullout beds for 2 children) or for business customers (double bed, sofa, large desk). Baby cot can be provided in the room on request.
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
poor restuarant and average bed
Ocena na stronie TripAdvisor 3.0/5
Tony M Couples - Opinia zatwierdzona w TripAdvisor
We had two prpobelms with this Novotel. Firstly dinner in the Chez Mimi Brasserie. We were directed to a QR code on the table for the menu. No problems with QR codes, used them all through Covid and use them at work. QR offered menus in French and English. Picked English - showed 1 Page . Chose Pasta option with ham and a white sauce. A Cold bowl of luke-warm pasta arrived, with watery white sauce, virtuallly tasteless. Three slices of ham, cold enough to have just come straight out of the fridge. Would have been nice with a salad. I had assumed pasta with white sauce and ham would have been some sort of carbonara. I wanted to eat with my wife, not after her, so assuming this was the best a Novotel could do I ate it. Requested dessert and a paper menu was delivered. This was the French version, desserts on page 2, and more main courses. Checked QR code and FR menu had two pages, EN only 1. mentioned it to waiter. He wasn't aware and said he would mention it to head office, but as he forgot to bring our coffees I doubt he will remember. After an averae meal went to bed. Room to the usual standard. At first bed seemed ok but had a terrible night's sleep. Bottom sheet was not big enough for the mattress and came untucked. Under it was a mattress protector (I understand why) but made of a very plasticky material. This was sticky and rustled whenever I moved. Couldn't sleep properly from about 04:00 to 06:00. We picked Macon and this hotel as it was about midway on our drive from UK to our destination in Italy. Won't be staying there on the return trip.
Bonjour Monsieur, Merci d'avoir pris le temps de nous écrire au sujet de votre séjour au Novotel Mâcon Nord. Notre collègue nous a fait remarquer que vous n'aviez pas la deuxième page de la carte en anglais, nous sommes désolés, le site n'avait en fait validé que la moitié du document lors de la modification de la carte automne hiver le 12/10/2022, merci pour nous aider à voir ce problème. Vous avez choisi les pâtes coquillettes au jambon truffé et œuf au plat, le jambon truffé est servi froid dans la recette, il n'y a donc pas eu d'erreur dans sa réalisation. Par contre, toutes nos excuses pour l'oubli de vos cafés. Concernant notre literie, nous avons opté pour une alèse jetable qui est donc changée à chaque nettoyage de la chambre, ce qui est pour nous une garantie supplémentaire de propreté, nous sommes désolés que cela ait perturbé votre sommeil. Nous espérons que vous nous renouvellerez votre confiance et démontrerez que votre satisfaction est notre priorité. Cordialement.
Surprises one after the other ! But not good ones!
Ocena na stronie TripAdvisor 2.0/5
Ava G Opinia zatwierdzona w TripAdvisor
Here is an explanatory summary of pros and cons that we have experienced: Pros: next to the motorway A6, family-friendly, playgrounds for kids inside, pool, restaurant with terrace, large and very nice park also with playground for kids, a lot of secure parking spaces. Cons: NEVER book a room starting with a 3.. ! (see my video), unless you like spiders , dirt, and rotten furniture. Receiption often not available on the phone, spoke French only and was impolite (if not rude), WiFi PW not found in the room also no details on when to leave, WiFi PW received by receiptionist not correct. Although Classic room had all that a 4*NEEDS, furniture more like in the 80th/90th. Not enough waiters/service members for the gastronomy, no information whatsoever in the bar e.g. no prices anywhere or what drinks available. 0,5l Heineken at 8,- € !!!!! There is certainly more potential for improvement by increasing and better training the staff and more than the basics are there. But the building looks partly almost rotten. A lot more to report but this nightmare is wiped out in my memory.
Hello Mrs, Sir, Thank you for your comment about your stay in our hotel. It is a pleasure to read that you enjoyed your stay, the facilities and comfort offered. We are sorry you didn't feel welcome, our receptionnists all speak french and english, some also speak a little of german or spanish. The WIFI is automatic in all the hotel, we just changed our Wifi boxes. There are QR Code at the reception, bar, restaurant and on each tables of the lobby for the menu and the drinks menu. If you don't find it our reception stay open 24h/24 to respond at your questions and requests. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards,
Ocena klientów 2.0/5
Piotr Rodziny - Opinie potwierdzone ALL
Łazienka zagrzybiała i brudna. Luzko dziecka pełne piasku.
Hello Sir M., Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are sorry that your stay did not fully meet your expectations. We can assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards, Fanny
Recent Leger Coach Trip
Ocena na stronie TripAdvisor 5.0/5
David W Opinia zatwierdzona w TripAdvisor
Stayed for one night. Can't fault the hotel or the food provided. Normally coach travel food is bland as the hotel is subject to budget constraints. We liked the small menu card that was provided (nice touch) . The soup was delicious and the second course of fish was equally as good Breakfast as normal in all the hotels on our trip was excellent. Once again, the staff worked very hard to please our group
Hello Sir, The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We look forward to seeing you again soon with us. Best regards,
Over night stay
Ocena na stronie TripAdvisor 3.0/5
998alana Couples - Opinia zatwierdzona w TripAdvisor
Fine for overnight stay. Good breakfast, evening meal less so. Staff generally pleasant and sorted out our room change quickly after explaining problem with wash basin. Hotel rooms looking a bit ‘tired’.
Hello Mrs, Toute l’équipe se joint à moi pour vous remercier pour votre retour et vos commentaires suite à votre séjour dans notre hôtel. C’est un plaisir de lire que tout se soit bien passé, sachant que notre priorité est la satisfaction de tous nos clients. Nous aurons plaisir à vous revoir prochainement parmi nous. Bien cordialement
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price