Aparthotel Adagio Edinburgh Royal Mile 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 942

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Aparthotel Adagio Edinburgh Royal Mile - Image 1
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Aparthotel Adagio Edinburgh Royal Mile - Image 4
231 Canongate, EH8 8BJ EDYNBURG, Wielka Brytania

Opis

O hotelu

  • Centralne położenie na Royal Mile, w pobliżu sklepów i głównych atrakcji

  • 10 minut spacerem od stacji Waverley

  • Łatwy dostęp do komunikacji miejskiej

  • Całodobowy mini-market na recepcji

  • Całodobowe centrum fitness

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Lokalizacja hotelu

Aparthotel Adagio Edinburgh Royal Mile

231 Canongate
EH8 8BJ EDYNBURG
Wielka Brytania

Pozycja GPS:55.950897, -3.182251

Telefon
Faks +44 131 322 8298

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

2 śniadania

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 942

Ocena TripAdvisor  4.3/5  Liczba opinii: 1 040

Very good place to stay

Ocena na stronie TripAdvisor 5.0/5

Desiree1969 Opinia zatwierdzona w TripAdvisor

Went tk Edinburgh with my dear daughter for 4 days,stayed at this hotel. Just a short walk to Royal Mile. Nice hotel personel and goos breakfast!.

Ocena klientów 5.0/5

Justyna J. Rodziny - Opinie potwierdzone ALL

Hotel zlokalizowany w samym centrum Edynburga. Duzy, czysty apartament. Świetnie wyposażony. Miła i pomocna obsługa. Dobre śniadania. Polecam w 100%.

Hello, Thank you so much for your wonderful feedback. I’m delighted to hear you enjoyed our central location, the large and clean apartment, and the well equipped facilities. It is great to know the friendly and helpful service from the team and the good breakfasts added to your positive experience. We look forward to welcoming you back for another exceptional stay in Edinburgh. Kind regards, Craig Operations Manager

Great stay

Ocena na stronie TripAdvisor 4.0/5

amichael Opinia zatwierdzona w TripAdvisor

I would give the hotel 4 star and not 5. the location is very good, staff were helpful, you do not get maid service everyday, which is ok with me.

Hello, Thank you for your review. I’m glad to hear you enjoyed your stay, found our location very good, and appreciated the helpfulness of our staff. For context, as an aparthotel we do not provide daily maid service for short stays, which is part of our service model, and I’m pleased to know this suited your preferences. We look forward to welcoming you back on your next visit to Edinburgh! Kind regards, Craig Operations Manager

The worst of hygiene

Ocena na stronie TripAdvisor 1.0/5

Coastal38358828146 Opinia zatwierdzona w TripAdvisor

I had the worst experience of staying. I found mice in places where I threw away waste, and the washing machine installed underground was not properly sanitized. The dishwasher was full of oil. When pointed out by accor's review, Craig, the staff, pointed out in a very rude and determined tone, as if it was the customer's fault for not informing him during his stay. Staff is rude, and they will always provide the worst service to our customers. It is not appropriate even for accor's properties. I never recommend it.

Hello, Thank you for your review. I have been in touch to follow up regarding your remarks. Kind regards, Craig Operations Manager

Disappointing second stay

Ocena na stronie TripAdvisor 3.0/5

Sally T Opinia zatwierdzona w TripAdvisor

We stayed at Adagio Edinburgh last year and loved it so went this year with our family. Things have really changed, firstly they advertise a/c but this year you could only set it to 70° which did not cool room down (even though it was only 65° outside), the hallways were so hot from heating, it made you sweat when you walked down hall. We spoke to front desk and they said all the heat a/c was controlled from another location. Opening windows wasn't an option as we were near patio and people smoke out there (sone nights cigars which make our room smell of strongly of smoke. We were so hot and uncomfortable at night. We did figure out that if you leave spot light on in bathroom that keeps the fan on overnight, which helped a little. Our shower did not work the first morning and the front desk came down and used a screwdriver to fix it, then asked maintenance to replace controls. Maintenance came and said now it was working it was not necessary to replace. Next morning our shower did not work again!! Front desk came back again with screwdriver and asked why it had not been replaced. I explained and she did get it replaced that day. I am not sure if this hotel has changed management or what but if anyone from US wants a hotel with real a/c this is not the hotel for you.

Hello, Thank you for taking the time to share such detailed feedback about your second stay with us. I’m truly sorry to hear that your experience this year did not match the positive one you had previously, and I understand how disappointing that must have been, especially when travelling with family. I apologise for the issues you encountered with the air conditioning and the heat in the hallways. For context, our hotel does have onsite control of the system, and the comment you received would have referred to the computer interface we use to adjust and monitor settings. I’m sorry if this wasn’t explained more clearly at the time, and I understand how the temperature in your room and the hallways affected your comfort. I’m sorry as well for the repeated problems with your shower. While I’m glad the front desk team acted quickly to assist and eventually had the controls replaced, I regret the inconvenience and frustration caused by the delay in resolving the issue. I appreciate you returning to stay with us and sharing your honest feedback, and I hope we can restore your confidence in us should you choose to visit again. Kind regards, Craig Operations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 329 Liczba opinii 9.7/10 Lokalizacja
  • 2 442 Liczba opinii 6.9/10 Pokój
  • 1 719 Liczba opinii 8.1/10 Obsługa
  • 72 Liczba opinii 5.1/10 Internet
  • 876 Liczba opinii 6.2/10 Czystość
  • 511 Liczba opinii 6.7/10 Śniadanie
  • 17 Liczba opinii 5.3/10 Napoje

Zarządzane przez Trustyou

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