Aparthotel Adagio Edinburgh Royal Mile 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 830

Aparthotel Adagio Edinburgh Royal Mile - Image 1
Aparthotel Adagio Edinburgh Royal Mile - Image 2
Aparthotel Adagio Edinburgh Royal Mile - Image 3
Aparthotel Adagio Edinburgh Royal Mile - Image 4

Opis

O hotelu

  • Centralne położenie na Royal Mile, w pobliżu sklepów i głównych atrakcji

  • 10 minut spacerem od stacji Waverley

  • Łatwy dostęp do komunikacji miejskiej

  • Całodobowy mini-market na recepcji

  • Całodobowe centrum fitness

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Lokalizacja hotelu

Aparthotel Adagio Edinburgh Royal Mile

231 Canongate
EH8 8BJ EDYNBURG
Wielka Brytania

Pozycja GPS:55.950897, -3.182251

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

2 śniadania

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 830

Ocena TripAdvisor  4.3/5  Liczba opinii: 1 028

Look elsewhere!

Ocena na stronie TripAdvisor 2.0/5

Susann S Rodziny - Opinia zatwierdzona w TripAdvisor

Hello Susann, Thank you for taking the time to leave such a detailed review. I'm truly sorry to hear about the experience you had. While I'm glad you found the location convenient and the team friendly and helpful, I understand that this doesn’t make up for the issues you encountered during your stay. I’m especially sorry about the condition of the bathroom and the safety concerns with the tub. That’s not acceptable, and I appreciate you highlighting it. I’ll be passing your feedback on to the relevant teams so we can address these maintenance and design concerns more seriously. I'm also sorry for the confusion around the room type and the photos, as well as the inconvenience with the cleaning service and laundry facilities. As an aparthotel, we offer a weekly clean for stays of eight nights or more, but it should still be done properly initially, and your extra towels and keys should not have been an issue. I know this wasn’t the experience you were expecting, and I regret that we weren’t able to make it right during your stay. Thank you again for sharing your feedback, it's really important to us, and we’ll use it to make improvements. Kind regards, Craig Operations Manager Adagio Edinburgh

Comfortable and quiet

Ocena na stronie TripAdvisor 5.0/5

yulinms Opinia zatwierdzona w TripAdvisor

Hello Yulinms, Thank you so much for the lovely review. I'm really pleased to hear you enjoyed your stay and found the apartment comfortable and well located for getting around the city. It's great to know you appreciated the kitchen and the quiet surroundings too. We do have an upgrade planned for the TVs, so hopefully next time you'll find that in place. I’d love to welcome you back on your next visit to Edinburgh. Kind regards, Craig Operations Manager Adagio Edinburgh

Truly a 1- 2 star hotel -- broken items neglected, cleanliness questionable

Ocena na stronie TripAdvisor 2.0/5

SmajdMD Opinia zatwierdzona w TripAdvisor

Hello SmajMD, Thank you for taking the time to share such detailed feedback. I’m sorry to hear that your stay with us didn’t meet your expectations and that your experience in our hotel was disappointing during your UK trip. Let me try to address the points you raised and offer some context where I can. Regarding the currency choice at check-in, our card payment system automatically offers guests using non-UK cards the option to pay in GBP or in their home currency (in your case, USD). This is a feature called Dynamic Currency Conversion and is quite common in many international hotels and retailers. The USD amount shown is guaranteed, while payment in GBP may be subject to additional fees or varying exchange rates depending on your card issuer. I completely understand how this could be confusing, especially if it’s unfamiliar, and I’m sorry if it felt misleading, that certainly wasn’t our intention. If ever in doubt, our team is always happy to explain any charges or options more clearly. I’m also sorry to hear about your interaction with one of our team members. While we do store sofa bed linen in the room for convenience, I agree that any request for extra bedding should be handled with warmth and professionalism. I’ll be following up with the team to ensure we’re making all guests feel supported and welcome. Thank you as well for pointing out the maintenance issues. While we aim to catch these during regular checks, sometimes things can be missed, and I appreciate you bringing them to our attention. When repairs can’t be completed immediately, our maintenance team usually addresses them the next day, which I understand may not have been clearly explained during your stay. I’m sorry for any inconvenience that caused. I’m pleased to hear you enjoyed the space, layout, and location of the apartment, and that some of the team made a good impression. Still, I truly regret that overall your experience didn’t reflect the standard we aim to provide. Your comments will be taken on board and I hope we have the opportunity to welcome you back without any negativity in the future. Kind regards, Craig Operation Manager Adagio Edinburgh

Disappointing…

Ocena na stronie TripAdvisor 2.0/5

Jenny D Opinia zatwierdzona w TripAdvisor

Hi Jenmad, Thanks for taking the time to share your feedback. I’m really sorry to hear that your stay didn’t meet your expectations, especially as you were hoping for a more seamless experience during your travels. Our sofa beds are made up with linen left in the apartment so guests can use the space as a living area during the day, but I understand that after a long journey, it would’ve been frustrating to have to make up the beds yourself, especially with the condition of the bedding, which I’m sorry to read about. Regarding the kitchen setup, we do provide Nespresso machines in all apartments but don’t supply toasters for safety reasons. I appreciate your point though, and I’ve shared it with the team for review, especially as we regularly host guests staying for several nights. The laundry machines are shared rather than being in room, and there is a charge, which I understand may have come as a surprise. I’m sorry the towel radiator wasn’t usable and that you weren’t made aware the fridge needed to be turned on, that’s something we can look into making it clearer for future guests. I’m glad to hear you found the space comfortable and the location convenient for exploring Edinburgh. I’m just sorry that overall, the stay didn’t leave a more positive impression. Your comments are genuinely helpful, and I’ll make sure they’re passed on so we can keep improving. Kind regards, Craig Operations Manager Adagio Edinburgh

Premium location at a very reasonable price

Ocena na stronie TripAdvisor 5.0/5

yairj2017 Rodziny - Opinia zatwierdzona w TripAdvisor

Hi Yairj2017, Thanks for the lovely review. I'm really pleased to hear you had such a great stay and that our quieter location worked well for you. It’s also nice to know the team made a good impression. I appreciate you mentioning the slow drain, I’ll pass that on so we can get it looked at. And you're right, as an aparthotel we don't offer daily housekeeping, but it's good to know it suited your stay. I hope we can welcome you back again next time you're in Edinburgh. Kind regards, Craig Operations Manager Adagio Edinburgh

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Recenzje naszego hotelu napisane przez podróżnych

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  • 1 647 Liczba opinii 8/10 Obsługa
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  • 866 Liczba opinii 6.4/10 Czystość
  • 521 Liczba opinii 6.2/10 Śniadanie
  • 7 Liczba opinii 5/10 Zrównoważony rozwój

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