Mercure Barcelona Condor

I LOVE this hotel. Great staff, very friendly and helpful. The ladies at the front desk just start your stay off with their great attitude and friendly demeanor. The reception area is also very chill and I didn't mind waiting there. This hotel is not too far from the central portion of the city, the location is great because there are lots of neighborhood restaurants within walking distance. Checkout the gym on the top floor, great views of the city and spectacular sunsets. I HIGHLY suggest opting in for their breakfast package, great way to start your day. Also, they have cushions to sit on in front of the hotel, if you like people watching.

A pior cama que dormi em toda rede ACCOR.

Passamos dias maravilhosos, atendeu plenamente às nossas expectativas, ótima localização. Perfeito.

The team at the reception during the day was unfriendly and unhelpful during the 4 days of our stay. No recognition of our loyal upon arrival, no information about the property and the rooms for a first visit was provided. The staff was a trainee and did not show any social skills. Taxis were booked for each morning in advance and they never came. The reception team did not apologize for it and never show empathy although they knew about the issue. They did not care which was obvious. It took ages to checkout as they were not organized and several emails to get a correct invoice. The rooms were quite basic with several conditional issues. Mattresses were old and hairs were noticed each day in the linen as well as the bathrooms. Breakfast was ok but there was only one team member and tables were never cleared. Clearly not a good example of a Mercure hotel and for sure of an Accor property.

Foi muito agradável a estadia com equipe muito profissional e atenciosa! Localização, qualidade atendimento, limpeza e conforto. Faltou no banheiro apenas a duchinha higiênica que sugiro o Hotel instalar nos banheiros do Hotel