Mercure Barcelona Condor 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 974

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Opis

O hotelu

  • Przekątna i Gracia znajdują się 7 minut spacerem; Plac Kataloński, 12 minut jazdy

  • Zapraszamy Gości ze zwierzętami

  • Bezpłatna siłownia z widokiem i pobliskie SPA za opłatą

  • Pokój rodzinny dla 4 osób

  • Śniadanie w formie bufetu, obejmujące lokalne produkty i parking oddalony o 2 minuty drogi

Nasze pokoje

Lokalizacja hotelu

Mercure Barcelona Condor

Via Augusta 127, HB003342
8006 Barcelona
Hiszpania

Pozycja GPS:41.4, 2.145193

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Bar

Nasz bar dostępny 24 godziny na dobę, 7 dni w tygodniu, jest idealnym miejscem na naładowanie baterii ulubionym drinkiem lub nieformalne spotkanie z przyjaciółmi. Zapraszamy do kawiarni!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 974

Ocena TripAdvisor  4.0/5  Liczba opinii: 595

Lovely and just what we required.

Ocena na stronie TripAdvisor 5.0/5

wyccb5 Opinia zatwierdzona w TripAdvisor

Good breakfast, very accommodating as they let us have the room early as we landed after a very early flight. This really helped us. Room was clean and tidy and well presented. We had a junior suite with a balcony which was a lovely bonus with fabulous vista at night. No furniture on the balcony, wide gap around toilet door!

Duży pokój rodzinny

Ocena klientów 3.0/5

Michal Rodziny - Opinie potwierdzone ALL

Blisko do stacji metra. Pokój rodzinny, dwie sypialnie, duży i komfortowy. Sieć hoteli amercure i 4* przyzwyczaiły mnie do standardów których niestety w tym hotelu brakowało. Nie ma restauracji ani baru. Podłoga zimna z płytek ceramicznych nie podgrzewana. Hotel nie zauważył że spędziłem tam swoje urodziny mimo że żona wysłała specjalny email w tej sprawie. Brakowało tez podejścia Eco i propozycji odstąpienia od codziennego sprzątania i wymiany ręczników za 100pkt ALL (jest to już chyba standardem Accor). Zdecydowanie plus zasługują śniadania. Przestronne pomieszczenie z dużymi oknami i mnóstwem światła dziennego. Przyzwoity wybór potraw.

Vary scary incident

Ocena na stronie TripAdvisor 2.0/5

Castle88 Opinia zatwierdzona w TripAdvisor

We arrived early before check in time for two nights stay , the room was not available, but the front desk clerk Brendetta was very helpful to store our luggages. The room we had on 4th floor was facing the street was a bit noisy of street traffic and there is a school across with sport activities in the yard (even on Saturday morning ). Hotel was great until at 4 am, someone opened our room door and walked right into our room even though we thought we had the security/dead bolt on. Apparently it was another patron that were given the same room as us and they were able to walked right into our room with a room key. My wife was very upset and frightened that some stranger was able to open our door with the room key. My wife was so upset that she was not able to sleep at all after that incident. I went down to the front desk at 4:30am to report this incident, the clerk on duty named Rabab apologized and said it is not her fault with this mixed up. She also said she will notify the day shift staff of the incident. When we arrived at the front desk in the morning, the male staff apologize again and compensated us with free breakfast and a bottle of wine. I did inquire if they would waive the first night charges, but disappointedly, they did not. We did not sleep well the second night due to the first night incident and we used our luggages to block the room door. Note to self, make sure I buy a door stopper next time we stay at a hotel.

Ocena klientów 1.0/5

Jan Rodziny - Opinie potwierdzone ALL

Bardzo głośno, słabe śniadanie,

Dear MARIUSZ C., Thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very poor experience

Ocena na stronie TripAdvisor 1.0/5

adil12345 Opinia zatwierdzona w TripAdvisor

Terrible service and the hotel management has very poor ethics. Avoid at all costs and spend your money at a property that isn’t out to scam its customers. We lost over 1000 euros at this property and were treated terribly by the management and front desk staff.

Dear Mr. Adil, We're very sorry to hear that your experience with us was not what you expected. We always try to provide the best service possible, and we regret that you felt let down. To clarify, while your reservation was under a non-refundable rate, we did try to accommodate your situation by offering you a credit valid for 3 months. This was offered as a gesture of goodwill, and we only needed a medical certificate to confirm your situation. Unfortunately, we didn’t receive this before your scheduled arrival. We always aim to be fair and transparent with our guests. We appreciate your feedback and hope you might give us another chance in the future.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 666 Liczba opinii 8.7/10 Lokalizacja
  • 946 Liczba opinii 7/10 Pokój
  • 797 Liczba opinii 8.4/10 Obsługa
  • 20 Liczba opinii 6.6/10 Internet
  • 490 Liczba opinii 8.9/10 Śniadanie
  • 342 Liczba opinii 8.5/10 Czystość
  • 165 Liczba opinii 7.5/10 Klimat
  • 147 Liczba opinii 7.4/10 Jedzenie

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