Novotel Barcelona City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 148

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Hiszpania

Opis

O hotelu

  • Basen i 19 barów na dachu z niesamowitymi widokami na Barcelonę

  • Pokoje rodzinne (darmowy pobyt dla 2 dzieci)

  • Prywatny parking przy hotelu

  • Restauracja jest otwarta 365 dni w roku

  • 5 minut pieszo do stacji metra Glòries, dobre połączenia

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Lokalizacja hotelu

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Hiszpania

Pozycja GPS:41.404259, 2.191266

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANT NOVOTEL BARCELONA

Wypróbuj naszej kuchni prostu z targu, z lokalnymi produktami, z opcjami wegetariańskimi i wegańskimi. Spróbuj dań szefa kuchni, tapas, jednych z najlepszych lokalnych specjałów i pysznych domowych deserów.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 3 148

Ocena TripAdvisor  4.0/5  Liczba opinii: 4 948

Było super

Ocena klientów 5.0/5

Kinga Rodziny - Opinie potwierdzone ALL

Cudowny pobyt

Dear Kinga, We sincerely thank you for commenting on your recent stay at Novotel Barcelona City. We are thrilled to read that your experience met all your expectations and that we have been able to offer you a memorable stay! We are looking forward to welcoming you again soon! Best regards, Agathe F-Guest Experience Assistant

Great staff trying to offset physical shortcomings.

Ocena na stronie TripAdvisor 3.0/5

bundi69 Couples - Opinia zatwierdzona w TripAdvisor

Hotel is big and pretty busy with lots of families. Staff were extremely friendly and helpful.Good location to green line for on and off bus.Plenty of restaurants nearby but touristy. The downsides- Unusual to have to step into a bath for a shower. Water easily sprayed over the top of screen and created a pool The gym is very small over the road for 9 euro is a better option. With regard to the 19th floor. The pool is too small for 200 room hotel and the outdoor area was like sauna when warm. No ventilation or fans. One toilet to share. Bar staff not large enough. Whoever designed wasn't thinking. We didn't eat breakfast at the hotel but noticed pretty long queues to get in each morning.

Dear Guest, Thank you for taking the time to write a feedback regarding your recent stay at Novotel Barcelona City. We are happy to hear that, in general, your experience was positive thanks to our hotel amenities and our family friendly offer. Regarding our location, it is indeed very easy to hop on the touristic bus, and the green line is one the best! We always recommend our guests to experience this unique bus tour. We hope you discovered plenty of the city best corners. The service towards our guests is our top priority. The staff is here to offer the best quality service possible. However, we want to apologize for the few inconveniences you experienced during your stay. Regarding the bathroom, half of our rooms have a bath and the other half have a shower. Usually, the bath is really appreciated by our clients. We always recommend to let us a comment during the booking for your preference. For the water incident, we take fully note of it and we will find a solution as soon as possible. Regarding the gym, we are aware that the space is indeed limited. However, it was important for us to still offer this service for our guests by equipping the space with all the essential machines (Different bikes, Strength equipment, Free weights, Fitness equipment, Weight machine, Cardiovascular equipment). Unfortunately, the architecture of our rooftop does not allow us to have a more important pool area. During summer, and especially in Barcelona, the temperature can rise very quickly but for ecological reasons, we do not put ventilation outside of the building. That is why we have installed umbrellas and large canopies all over the rooftop. Thank you for the feedback regarding the bar workforce. We take into consideration your comment because our service has to reach our 4 stars standards. The breakfast queue you observed are something we are addressing to streamline the process and reduce waiting times for guests who eat breakfast at our hotel. We hope to see you again soon in order for us to offer you the best service we can. Kind regards, Valentine Rose S Guest Experience Assistant

A great family hotel!

Ocena na stronie TripAdvisor 4.0/5

rebekkaostervold Opinia zatwierdzona w TripAdvisor

The reception staff was very friendly and helpful. We had some issues with our booking, but they managed to fix the problem and also gave us a beautiful suite for the trouble. We were happy with our stay! The pool area was wonderful and great for the children and the Metro was nearby so it was easy and efficient to use this to get to the city center in no time. We can definitely recommend this hotel for families!

Udany pobyt.

Ocena klientów 5.0/5

Mariusz Rodziny - Opinie potwierdzone ALL

Nie mam uwag.

Dear Mariusz, Thank you for commenting and rating your recent visit at Novotel Barcelona City. We are thrilled to learn that everything went perfectly and that the hotel met you expectations. We are looking forward to seeing you again soon! Sincerely, Agathe F-Guest Experience Assistant

restaurant manager very rude

Ocena na stronie TripAdvisor 5.0/5

Kennet J Opinia zatwierdzona w TripAdvisor

It is my fourth time in this hotel. from novotel Barcelona city, since I am a member of the accor chain and a lifelong customer of their other company ennismore and the truth is that I feel very dissatisfied; of the service provided today in the hotel restaurant by its manager Roger, very slow service, he spoke badly to his colleagues and also his lack of hygiene, he had dirty work clothes and he spoke very badly to the clients, many clients left without dinner in the morning lack of empathy from this manager the only good thing was the terrace that makes a good White lady and manhattan; then I will not return to this hotel again, I will stay better in Hoxton, very bad and very unfriendly service, and I will never return again; I wanted to send my complaint to the management at this hotel but the director was not there.

Dear Kennet Jackson, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience at our hotel restaurant and the service provided. This is not the standard of service we strive to deliver, and we sincerely apologize for the inconvenience and dissatisfaction you faced. We take all feedback seriously and will address these issues promptly so we can avoid this kind of situation in the future. However, we are glad to hear you enjoyed the terrace and the quality of the drinks, but we regret that this was overshadowed by the negative aspects of your experience. Your loyalty to the Accor is important to us, and we hope to regain your trust. We would appreciate the opportunity to make things right and offer you a better experience in the near future. Thank you again for your feedback. Best regards, Agathe F-Guest Experience Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 727 Liczba opinii 9.4/10 Lokalizacja
  • 2 188 Liczba opinii 6.7/10 Pokój
  • 2 309 Liczba opinii 8.6/10 Obsługa
  • 51 Liczba opinii 5.4/10 Internet
  • 1 266 Liczba opinii 8.8/10 Śniadanie
  • 762 Liczba opinii 6.9/10 Czystość
  • 629 Liczba opinii 7.9/10 Jedzenie
  • 64 Liczba opinii 9.3/10 Plaża

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