Novotel Barcelona City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 933

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Hiszpania

Opis

O hotelu

  • Basen i bar na dachu z niesamowitymi widokami

  • Pokoje rodzinne (darmowy pobyt dla 2 dzieci)

  • Prywatny parking przy hotelu

  • Hotel zaprasza Gości ze zwierzętami. Twoje zwierzęta to również nasi przyjaciele.

  • 5 minut pieszo do stacji metra Glòries, dobre połączenia

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Lokalizacja hotelu

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Hiszpania

Pozycja GPS:41.404259, 2.191266

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANTE NOVOTEL

W naszych potrawach wykorzystujemy lokalnie pozyskane produkty z targu. Świeże i sezonowe składniki tworzą autentyczne doznania kulinarne, w których tradycja i innowacja łączą się, aby zapewnić wyjątkowe doznania smakowe.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 2 933

Ocena TripAdvisor  4.1/5  Liczba opinii: 5 042

Good for business not holiday

Ocena na stronie TripAdvisor 3.0/5

yhismail Opinia zatwierdzona w TripAdvisor

Very basic hotel. Reception area beautiful. Rooms very bland. Bathrooms even worse. Feels like a hospital bathroom. No amenities unless asked for. NO PORTER so had to get our own luggage with trolley. Near a little mall, 20 minute walk to Segrada Familia. Other than that, a bit far from everything else

Checkin was slow but after that great stay with great breakfast. Close to metro station.

Ocena na stronie TripAdvisor 5.0/5

GranTurismo75 Opinia zatwierdzona w TripAdvisor

Great hotel, great service, great breakfast!!! Good price/value!!! Good restaurant. Personal was great but slow at check in... To recommend!!

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our breakfast and service. We acknowledge that your check-in experience was not as efficient as it should have been, and we will take your comments into consideration for future improvements. Best regards, Guest Experience Department

Ocena klientów 4.5/5

Monika O. Rodziny - Opinie potwierdzone ALL

Położony w dobrej , czystej dzielnicy, przy Torres , z widokiem na Sagrada Familia

Dear family, Thank you for your positive feedback regarding your recent stay. We are delighted that you enjoyed our location and the view of the Sagrada Familia. Your satisfaction is important to us. Best regards, Guest Experience Department

Unpleasant stay

Ocena na stronie TripAdvisor 1.0/5

Sham N Opinia zatwierdzona w TripAdvisor

Worst stay experience in Barcelona. The rooms are so small that a family can’t comfortably stay, and the bathroom felt like an old hospital tiny and very dated. The cleaning staff didn’t clean properly, no water was provided in the room, and when we tried to order something kid-friendly through room service, there was nothing available. Honestly, it felt like a complete waste of money. I absolutely hated it. Breakfast was the biggest rip-off: the coffee was cold, the crepes were cold, the bacon was cold everything was disgusting. No one can eat food like that. Maybe I’m not used to Spanish breakfasts, but for someone who has travelled the world, I expected Novotel to offer a proper international breakfast. Even the fruit wasn’t ripe. Overall, a very unpleasant stay and I would never return.

Dear guest, Thank you for sharing your feedback regarding your recent experience at Novotel Barcelona City. We are truly sorry to learn that your stay did not meet your expectations and that you encountered several issues during your time with us. We understand that the room size and bathroom conditions did not provide the comfort expected for your family, and we regret any inconvenience this may have caused. Our housekeeping team is committed to maintaining high cleanliness standards, and we appreciate your comments, which will be reviewed with the team for improvement. Additionally, we apologize for the lack of water and the limited options on our room service menu, especially for our younger guests. Regarding breakfast, we sincerely regret that it did not meet your standards. We strive to offer a variety of quality breakfast items, and your feedback about temperature and freshness has been duly noted. We appreciate your insights and hope to have the opportunity to provide a better experience in the future. Best regards, Guest Experience Department

Avoid this Hotel at all costs.

Ocena na stronie TripAdvisor 1.0/5

SaffaTraveller2 Opinia zatwierdzona w TripAdvisor

My stay at Novotel Barcelona City has been nothing short of a disaster, and I strongly advise others to avoid this hotel at all costs. Check-in and payment were an utter shambles and, shockingly, the issues continued throughout my stay. Even after management assured me the situation was resolved, the problems persisted. Blaming everything on a “new system” does not excuse the incompetence or the unhelpful attitude displayed by staff. The condition of the room was equally unacceptable. The bathroom had black mould in several areas around the bath/shower and was part broken. On top of that, noise from the floor above (19th) was constant well past 10 p.m. on both nights, as though furniture was being dragged around endlessly. The morning wasn't any better, with loud construction or worker activity directly overhead , when I went to check they were sanding the floor. No notice was provided that this would be my experience. The breakfast team only added to the frustration. The staff were far from friendly, and on the second morning they outright refused me breakfast—another completely unacceptable experience for a hotel of this brand and price point. The only redeeming feature of the hotel is the view from the upper floors, but even that doesn’t compensate for the poor location and the long list of problems. Management was aware of the issues yet offered excuses rather than solutions, and none of it explains the consistently negative staff attitude. Overall, this hotel is severely mismanaged and fails on multiple fronts: service, cleanliness, professionalism, and comfort. I would not return, and I highly recommend avoiding Novotel Barcelona City altogether.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Barcelona City. I sincerely apologize for the challenges you encountered during your visit. It is disheartening to hear that the check-in process did not meet your expectations and that you faced ongoing issues despite assurances from our management team. We understand the importance of a smooth arrival and will take your comments into consideration for future improvements. I am also sorry to learn about the condition of your room and the disturbances you experienced from the noise above. Cleanliness and comfort are paramount to our guests’ experience, and I regret that we fell short in these areas. Furthermore, I assure you that guest satisfaction is a priority, and it is concerning to hear about your interactions with our breakfast team. We will address your feedback regarding staff service to ensure a more welcoming atmosphere. Thank you for your insights; they are invaluable in helping us enhance our services. Best regards, Guest Experience Department

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 738 Liczba opinii 9.5/10 Lokalizacja
  • 2 154 Liczba opinii 6.8/10 Pokój
  • 2 606 Liczba opinii 8.5/10 Obsługa
  • 54 Liczba opinii 5.6/10 Internet
  • 1 149 Liczba opinii 9.1/10 Śniadanie
  • 747 Liczba opinii 7.5/10 Czystość
  • 724 Liczba opinii 8.7/10 Jedzenie
  • 213 Liczba opinii 8.8/10 Napoje

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