Novotel Barcelona City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 936

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Hiszpania

Opis

O hotelu

  • Basen i bar na dachu z niesamowitymi widokami

  • Pokoje rodzinne (darmowy pobyt dla 2 dzieci)

  • Prywatny parking przy hotelu

  • Hotel zaprasza Gości ze zwierzętami. Twoje zwierzęta to również nasi przyjaciele.

  • 5 minut pieszo do stacji metra Glòries, dobre połączenia

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Lokalizacja hotelu

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Hiszpania

Pozycja GPS:41.404259, 2.191266

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANTE NOVOTEL

W naszych potrawach wykorzystujemy lokalnie pozyskane produkty z targu. Świeże i sezonowe składniki tworzą autentyczne doznania kulinarne, w których tradycja i innowacja łączą się, aby zapewnić wyjątkowe doznania smakowe.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 2 936

Ocena TripAdvisor  4.1/5  Liczba opinii: 5 044

Worst stay

Ocena na stronie TripAdvisor 1.0/5

Jackkbv Opinia zatwierdzona w TripAdvisor

I am a big Accor fan, but I was very disappointed with the service have provided me at the check-in it was 3 PM and they have not given me the room saying that they could check me in anytime and did try to push me by showing the email that they sent me it was really very sad to see the check in staff welcoming you like that and the worst of all worst does security guard Was very rude and he asked me that I could go and stay at the hotel. If I cannot wait for the room , this type of behavior is not acceptable in the hospitality business industry, and I would highly suggest that this action is taken to the security guard , I was really disappointed with the service I received at this hotel. However, the check-in staff apologize later on, but the security guard did not.

Unbelievably unpleasant experience - hear-say and internal blaming

Ocena na stronie TripAdvisor 2.0/5

tortugamuyfeliz Opinia zatwierdzona w TripAdvisor

We checked into the hotel and booked two rooms. At check-in, we were explicitly informed that a late check-out until 7:00 PM was possible for an additional fee of €50, which we were ready to pay. The next morning, when we went to reconfirm this arrangement, we were given completely different information: we were told that staying until 7:00 PM was not possible and that we must vacate the rooms strictly at 5:00 PM. The situation became even more unpleasant when the she-manager M, explained that this was due to a mistake made by another he-manager E, stating that he is new, non-competent, and made an error. Essentially, the hotel’s internal mismanagement was placed on an employee — and indirectly on the guests. And saying like that about colleagues were also not nice of her. From a guest’s perspective, this is highly unprofessional: * one set of information at check-in, * a completely different one the next day, * after plans had already been made based on what was confirmed. * blaming and saying bad about colleague Guests should not be concerned with who is new. non competent or experienced on the staff. We expect clear communication, consistent policies, and accountability, not internal rude staff blame presented to guests. Unfortunately, the overall impression was one of disorganization and lack of proper management. This significantly damaged our experience and trust in the hotel. When they offered to keep our luggage she-manager G was sour-faced, not welcome, rolling her eyes. Unbelievable disrespectful experience. Manager of the shift tried to sugar coat the situation but she could do nothing despite the team failure. They hide behind the hotel policy which they do not know fully and make mistakes for which they do not want to bear responsibility. Two starts for the breakfast which was good and had warm dishes

Good for business not holiday

Ocena na stronie TripAdvisor 3.0/5

yhismail Opinia zatwierdzona w TripAdvisor

Very basic hotel. Reception area beautiful. Rooms very bland. Bathrooms even worse. Feels like a hospital bathroom. No amenities unless asked for. NO PORTER so had to get our own luggage with trolley. Near a little mall, 20 minute walk to Segrada Familia. Other than that, a bit far from everything else

Dear Yhismail, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the reception area and the location of our hotel. However, we regret to hear that the room and bathroom did not meet your expectations. Our team strives to provide a comfortable environment, and your insights will be taken into consideration. We also acknowledge your concerns regarding luggage assistance, and while we do not offer porter services, we are here to help with any additional requests during your stay. Best regards, Guest Experience Department

Checkin was slow but after that great stay with great breakfast. Close to metro station.

Ocena na stronie TripAdvisor 5.0/5

GranTurismo75 Opinia zatwierdzona w TripAdvisor

Great hotel, great service, great breakfast!!! Good price/value!!! Good restaurant. Personal was great but slow at check in... To recommend!!

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our breakfast and service. We acknowledge that your check-in experience was not as efficient as it should have been, and we will take your comments into consideration for future improvements. Best regards, Guest Experience Department

Ocena klientów 4.5/5

Monika O. Rodziny - Opinie potwierdzone ALL

Położony w dobrej , czystej dzielnicy, przy Torres , z widokiem na Sagrada Familia

Dear family, Thank you for your positive feedback regarding your recent stay. We are delighted that you enjoyed our location and the view of the Sagrada Familia. Your satisfaction is important to us. Best regards, Guest Experience Department

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 738 Liczba opinii 9.5/10 Lokalizacja
  • 2 151 Liczba opinii 6.8/10 Pokój
  • 2 614 Liczba opinii 8.5/10 Obsługa
  • 54 Liczba opinii 5.6/10 Internet
  • 1 151 Liczba opinii 9.1/10 Śniadanie
  • 756 Liczba opinii 7.6/10 Czystość
  • 727 Liczba opinii 8.7/10 Jedzenie
  • 215 Liczba opinii 8.8/10 Napoje

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Zasady systemu wewnętrznego

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.