Novotel Barcelona City 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 981

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Novotel Barcelona City - Image 2
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Opis

O hotelu

  • Basen i 19 barów na dachu z niesamowitymi widokami na Barcelonę

  • Pokoje rodzinne (darmowy pobyt dla 2 dzieci)

  • Prywatny parking przy hotelu

  • Hotel zaprasza Gości ze zwierzętami. Twoje zwierzęta to również nasi przyjaciele.

  • 5 minut pieszo do stacji metra Glòries, dobre połączenia

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Hiszpania

Pozycja GPS:41.404259, 2.191266

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANT COCINA DE MERCADO

W naszych potrawach wykorzystujemy lokalnie pozyskane produkty z targu. Świeże i sezonowe składniki tworzą autentyczne doznania kulinarne, w których tradycja i innowacja łączą się, aby zapewnić wyjątkowe doznania smakowe.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 2 981

Ocena TripAdvisor  4.1/5  Liczba opinii: 5 006

Ruddest doorman

Ocena na stronie TripAdvisor 1.0/5

bccorb Couples - Opinia zatwierdzona w TripAdvisor

Dreadful

Ocena na stronie TripAdvisor 1.0/5

Cathy W Opinia zatwierdzona w TripAdvisor

Dear Cathryn Willock, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially during such a special occasion as your husband’s birthday. We apologize for the inconveniences you experienced with your room. While we have recently renewed the bedding across our rooms just two months ago, we fully understand that comfort is subjective and can vary from one guest to another. Regarding the minibar, we would like to clarify that in our standard rooms, a complimentary bottle of water is provided upon arrival. We are sorry that this was missing during your stay, and we will ensure our housekeeping team is more vigilant moving forward. We also regret that you were not informed in advance about the bathroom being an accessible (PMR) facility. We understand that this may not have been suitable for your needs, and we are reviewing our room assignment procedures to avoid similar situations in the future. As for breakfast, we are aware of the challenges during peak times and are already taking steps to reinforce our team and improve the performance of our coffee and toaster machines. We’re pleased to hear that Ivan at reception was able to offer a small gesture for your husband’s birthday. However, we understand that this was not enough to make up for the overall disappointment. We truly hope to have the opportunity to welcome you again under better circumstances. Please don’t hesitate to contact us directly should you choose to return to Barcelona we would be happy to ensure a more enjoyable experience. Novotel Barcelona City

Probably OK for leisure but not for business.

Ocena na stronie TripAdvisor 2.0/5

tr7v8 Opinia zatwierdzona w TripAdvisor

Dear guest, Thank you for your detailed feedback. We deeply regret that your stay did not meet your expectations, especially for a business trip. We apologize for the delays during check-in, the inconvenience with the electricity outage, and the issues with your ACCOR loyalty details. We will take immediate action to address these concerns and improve our service, particularly for business travelers. Additionally, we understand your frustration with the gluten-free options and shower pressure, and we’ll work on improving both areas. We truly appreciate your comments and hope that despite this experience, you’ll consider staying with us again in the future for a better experience. Novotel Barcelona City

Ocena klientów 5.0/5

Jarek Pary - Opinie potwierdzone ALL

Thank you so much for your kind words! We\'re delighted to hear that you enjoyed our location, cleanliness, and especially the service from our team. It was a pleasure having you with us, and we hope to welcome you back again very soon! Novotel Barcelona City

Fantastic

Ocena na stronie TripAdvisor 5.0/5

stantonstyle Couples - Opinia zatwierdzona w TripAdvisor

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us. It’s great to know that you enjoyed the clean room, comfortable bed, and the variety of choices at breakfast. We will be sure to pass along your special thanks to Edmond, Roger, and Lisseth—they will be delighted to hear your kind words! We truly appreciate your feedback and look forward to welcoming you back soon for another great stay. Novotel Barcelona City

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 751 Liczba opinii 9.5/10 Lokalizacja
  • 2 137 Liczba opinii 6.7/10 Pokój
  • 2 401 Liczba opinii 8.4/10 Obsługa
  • 63 Liczba opinii 4.8/10 Internet
  • 1 222 Liczba opinii 8.8/10 Śniadanie
  • 733 Liczba opinii 7.4/10 Czystość
  • 679 Liczba opinii 8.5/10 Jedzenie
  • 222 Liczba opinii 8.6/10 Napoje

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