Pesan informasi

The Royal Surakarta Heritage - MGallery Collection bintang 5

Catatan tamu Avis 4.2/5 2.779 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

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Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya tidak dapat memanfaatkan harga khusus anggota

The Royal Surakarta Heritage - MGallery Collection
Melihat pada peta
+ 21 Layanan

Keistimewaan hotel

  • Dekorasi mewah warisan budaya Jawa

  • Pusat Kebugaran, Kolam Renang Semi Dalam-Ruang, dan Sauna

  • Berlokasi strategis di antara tempat berbelanja dan tujuan wisata kota, seperti Pasar Klewer

  • Akses mudah ke kawasan jajanan Solo yang terkenal, Galabo dan Keprabon

  • WIFI gratis

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses kursi roda
  • Memiliki penyejuk ruangan
  • ADI SUMARMOLayanan berbayar
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Cuci kering / SetrikaLayanan berbayar
  • Portir
  • Concierge
Rekreasi dan aktivitas
  • Kolam renang
  • Pusat kebugaran
  • PijatLayanan berbayar
  • Penyewaan sepedaLayanan berbayar
Katering
  • SarapanLayanan berbayar
  • 1 Restoran
  • 2 Bar
  • Layanan kamar
Layanan bisnis
  • 6 Ruang pertemuan
  • Pusat bisnis
  • Sedia layanan fotokopi/cetak

Lokasi hotel

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111 solo
indonesia

Tel: +62271666111

Faks: (+62)271666530

Check-in dari 14h00

Check out sampai 12h00

  • TIRTONADI : 

  • Dengan pesawat

    ADI SUMARMO Pada 10km / 6,21 mil - Antar Jemput bayar

  • Dengan pesawat

    ADISUMARMO AIRPORT Pada 10km / 6,21 mil

  • Dengan kereta

    BALAPAN STATION Pada 1,2km / 0,75 mil

  • Dengan kereta

    SOLO BALAPAN Pada 2km / 1,24 mil

GPS :-7.571785, 110.828656

Akomodasi kami

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

KAMAR SUPERIOR, 1 Tempat Tidur King

Kamar disabilitas
  • Maks. jumlah orang: 3
  • Area: Dari 25 / 269 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Jubah mandi
  • Fasilitas pembuat kopi/teh
  • Telepon langsung

KAMAR SUPERIOR, 2 Tempat Tidur Single

Kamar disabilitas
  • Maks. jumlah orang: 3
  • Area: Dari 25 / 269 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Jubah mandi
  • Fasilitas pembuat kopi/teh
  • Telepon langsung

KAMAR DELUXE, 1 Tempat Tidur King

Kamar disabilitas
  • Maks. jumlah orang: 4
  • Area: Dari 31 / 334 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Jubah mandi
  • Fasilitas pembuat kopi/teh
  • Telepon langsung

KAMAR DELUXE, 2 Tempat Tidur Single

  • Maks. jumlah orang: 4
  • Area: Dari 31 / 334 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Jubah mandi
  • Fasilitas pembuat kopi/teh
  • Telepon langsung

KAMAR EXECUTIVE, 1 Tempat Tidur King

Kamar disabilitas
  • Maks. jumlah orang: 4
  • Area: Dari 41 / 441 sq ft
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Jubah mandi
  • Fasilitas pembuat kopi/teh
  • Alas setrika dan setrika datar(...)

KAMAR EXECUTIVE, 2 Tempat Tidur Single

Kamar disabilitas
  • Maks. jumlah orang: 4
  • Area: Dari 41 / 441 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Jubah mandi
  • Fasilitas pembuat kopi/teh
  • Telepon langsung
Kamar

Restoran dan bar kami

SRIKANDI

Jenis hidangan: Internasional

Srikandi Restaurant mampu memuaskan selera adiboga paling cermat, dengan menu sajian setempat bercitarasa unik dan menyuguhkan seni tata boga mewah.

Makan siang

10:00 - 14:00

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

18:00 - 22:00

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

DELICATESSEN PASTRY AND LOUNGE

Foto non-kontrak

Tinggalkan tekanan kehidupan kota dan bersantai di tempat istirahat sempurna kami, dengan nuansa segar dan relaks.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

TIRTO TEDJO POOL BAR

Foto non-kontrak

Bar ruang terbuka, tempat menikmati udara segar diiringi musik lembut dan minuman istimewa yang dicampur dan disajikan oleh bartender profesional.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 6

  • Ukuran maksimal: 494

  • Kapasitas maksimal: 600 orang

  • Kapasitas perjamuan maksimal: 100 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
The Royal Surakarta Heritage - MGallery Collection

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

2.779 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

851 ulasan

2020 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2020

Heritage Hotel

Catatan Tripadvisor 5.0/5

pengelanaj 27/12/2020 Ulasan TripAdvisor tersertifikasi

Stayed in this hotel gave an unique Solo experiences. The location is walking distance from Solo Keraton. The front office and restaurant staff are very kind and helpful. Breakfast quality is perfect. Some improvement can be made in the cleanliness. This hotel is full with antique which is need more effort to maintain the cleanliness. Room cleanliness also need some improvement, for example: below the bed you can see some dust. The tile in bath room shower also need to be brushed. But I love this hotel and definitely will stay here in my next Solo visit.

Cultural site

Catatan Tripadvisor 4.0/5

Min202020 04/11/2020 Ulasan TripAdvisor tersertifikasi

The hotel is filled with cultural tidbits. The staff is knowledgeable when asked by our kids about the characters and items found. They have on site batik making shop, traditional musical instruments as well. Breakfast buffet is on limited time slots and must tsvp beforehand. However the food wasnt reflective of the 5 stars hotel this place is. Check in and out was a breeze. Safety protocol observed.

Felt welcome as accor plus

Catatan Tripadvisor 4.0/5

b0b8081 03/11/2020 Ulasan TripAdvisor tersertifikasi

We got our rooms were free upgraded for requesting a connecting rooms. The great hotel location, unique rooms design, and we got the 50% off plus free breakfast room rate for sure we will be back here

Good hotel

Catatan Tripadvisor 5.0/5

WiwiLeung Family - 26/12/2019 Ulasan TripAdvisor tersertifikasi

It is an authentic Javanese hotel, with full decoration in everywhere of the hotel. The room is very big, so is the bed. But the light is srill bright which I prefer than most authentic hotel comes with dim lighting. The location is very strategic in the main street of Solo. If you drive please be aware that the parking lot is very limited.

Dear WiwiLeung, Thank you for staying with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. Regarding the limited parking lot, we provide free valet service for our guest. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

A modern Solo heritage in beauty style

Catatan Tripadvisor 5.0/5

susanajuwono Business - 23/12/2019 Ulasan TripAdvisor tersertifikasi

The hotel is decorated with Surakarta heritage culture, thanks to preserve the traditional lifestyle in a modern way. Love the interiors where full of batik, puppet, and the colonial granit tile floor. The breakfast room is full of lokal cuisine, variety and drlicious !. You can meet "nasi ayam" gudeg and western food. Thanks to upgrade me to junior suites. And your staff are beautiful in traditional dress.

Dear Susanajuwono, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Comfortable

Catatan Tripadvisor 5.0/5

Herni_Tanudjaja Family - 15/12/2019 Ulasan TripAdvisor tersertifikasi

This was the second time stay there with good services and fast response. Room and amenities were very good. Breakfast was good, although on the first breakfast short of table and seat due the some groups in there.

Dear Esther Ratu, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with the room, amenities, and breakfast. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Wonderful personal touch!

Catatan Tripadvisor 5.0/5

Storyteller158313 Business - 16/09/2019 Ulasan TripAdvisor tersertifikasi

It was my first time ever staying in the hotel. Normally I travel to Solo with airplane, but during this trip, I wanted to try the new luxury train from Gambir train station to Solo Balapan, which allowed me to arrive at around 05:00 AM in Solo. I went to the hotel straight away, with the hope of just putting my luggage and then go straight to meeting. To my surprise, I had a very wonderful experience that very early in the morning, with the help of Pak Andika and Mas Fandhi, who prepared my room way earlier than it should have been and then they allowed me to go to the Spa (thank you Ibu Pika for the very kind help) to take a shower since I just arrived that morning, havent taken any shower for more than 24 hours straight. THANK YOU!

Dear Storyteller158313, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with the service of our staffs, Andika, Fandhi and Pika, they will be thrilled to hear it. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Ridho Andani Front Office Manager

Great room, great location

Catatan Tripadvisor 4.0/5

Walbirk3959 Couples - 24/08/2019 Ulasan TripAdvisor tersertifikasi

The ugrade on arrival was appreciated and provided us with a quiet and spacious room. A wonderful retreat from the busy streets. Front of house and staff were efficient and helpful. The decor and aesthetics were well done. Breakfast was disappointing. Choices were limited and food was not of a high standard. Tried both Indonesian and western offerings. Restaurant operations would benefit from some attention.

Dear Walbirk3959, We are appreciative of the time you took to share your travel story after having stayed at our hotel during your trip to Solo. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our room arrangement, staff at the front office, and the decoration. However, we do regret that our breakfast does not meet your expectations yet. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Ridho Andani Front Office Manager

Top and cool

Catatan Tripadvisor 5.0/5

Herni_Tanudjaja Family - 30/07/2019 Ulasan TripAdvisor tersertifikasi

Satisfied with friendly staffs, good food on breakfast, gym area and pool are clean n cozy, location is in central of city. Easy getting local food around hotel area, can go by becak as well. Solo and hotel are excellent.

Dear EstherRatu, Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Great value hotel with wonderful decor

Catatan Tripadvisor 5.0/5

2019smith2019 Family - 22/07/2019 Ulasan TripAdvisor tersertifikasi

We (couple with two teenage sons) stayed here for two nights in two interconnecting rooms. During our trip around Java we stayed in six different hotels and would vote this place best value for money among them. The rooms are huge and clean and the breakfast buffet is excellent. It was also one of only two hotels that we stayed in where we were not woken by the call to prayer from the mosque - we had inside rooms facing the hotel atrium which may be the reason for this. We would definitely stay here again.

Dear 2019smith2019, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am happy to hear that you enjoyed a comfortable stay with us, it is a pride for us to have served you well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Need improvement in the service

Catatan Tripadvisor 2.0/5

Hery T Business - 08/07/2019 Ulasan TripAdvisor tersertifikasi

Only 1 staff in the check in desk and so many guests waiting for check in. I have to wait approximately 30 minutes for check in. The house keeping is very bad. The bathroom table is oily. The floor is wet because of the water from air conditioner. Bathroom towels is not white anymore.

Dear Herytoh, Bonjour !! We very much appreciate your comments and rating regarding your stay at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are very concerned to know that we were not able to meet your expectations during your stay. Your feedback will be our concern for improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

NO GOOD HOTEL

Catatan Tripadvisor 1.0/5

Gregorius Ronal... T Family - 04/07/2019 Ulasan TripAdvisor tersertifikasi

this no good hotel for stay because the air conditioner was broken ,the door is broken sometimes cannot open or close and the breakfast is bad for me and my son didnt want to eat..just eat the omellete and sunshine egg only..

Dear Gregorius Ronal, Bonjour !! We very much appreciate your comments and rating regarding your stay at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are very concerned to know that we were not able to meet your expectations during your stay. Your feedback will be our concern for improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Nice Javanese style hotel in Solo

Catatan Tripadvisor 5.0/5

10Tom Family - 21/06/2019 Ulasan TripAdvisor tersertifikasi

The hotel displays Javanese style in every corner, the name (Royal Surakarta Heritage Hotel) really suits the interior. It deserves the MURI appreciation. The Junior Suite is spacious and nice. A lot of art and craft works displayed in the hotel.

Disappoiting Breakfast

Catatan Tripadvisor 2.0/5

ronnygandey Family - 09/06/2019 Ulasan TripAdvisor tersertifikasi

Stayed here for one night / 2 rooms. Chose this hotel due to its location and the interior of the lobby. The staff were friendly and helful. Room, although old/dated, but clean. But the breakfast was the biggest surprise. Seems guest comments were ignored. Do not understand or was this the new standard of the Sofitel ? Liked Solo very much but do not think that this is the hotel for me in the furure.

Dear Ronnygandey, Bonjour !! We very much appreciate your comments and rating regarding your stay at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are very concerned to know that we were not able to meet your expectations during your stay. Your feedback will be our concern for improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Great Place in Solo

Catatan Tripadvisor 5.0/5

WorldwideBiii Friends getaway - 27/05/2019 Ulasan TripAdvisor tersertifikasi

Exceptionally nice hotel with Indonesian themes. Good rooms in terms of size and quality.A good location across from the Alun-alun. The only complaint a Westerner might have is the buffets are mostly Indonesian food.

Dear WorldwideBiii, First, thank you very much for sharing about your experience at The Royal Surakarta Heritage Solo. We are delighted that you enjoyed your stay with us. Indeed, our restaurant buffet features a lot of Indonesian and Javanese specialties as we aim to share local delights to our guests. However, lots of western options are also available; upon your next visit please feel free to ask more details from our restaurant team. Once again we thank you for your feedback and we hope to have the please to welcome you again soon. Sincerely, Antoine Weinstein General Manager

Family Holiday

Catatan Tripadvisor 3.0/5

Journey08964985122 Family - 09/01/2019 Ulasan TripAdvisor tersertifikasi

We experienced to wait for availability and readiness for our room quite long time. we should remind many times.Room looks not maintain and clean properly. Bed linens, Towels etc are not cleaned enough, too old and dirty looking.Hotel environments and theme is good for the cultural views, represent the historical of the city.The good or lucky ones, we got door prizes during NYE dinners.Overall of our stay, it is not satisfy enough but just an ordinary stay.

Dear Journey08964985122, Thank you so much for taking the time to write a review following your stay at our hotel. It is really sad to know that some of your experience did not meet your expectation, especially for your room experience, please allow us to express our sincerest apologies. We will work on the points you have mentioned and we will try to provide our best room facility to make sure that each of our guest will get a Memorable Experiences during the whole stay. We hope that you will give us the opportunity to better serve you in your next visit. Best Regards Antoine Weinstein General Manager

Below Expectation

Catatan Tripadvisor 4.0/5

ronnygandey Family - 21/06/2018 Ulasan TripAdvisor tersertifikasi

This is my third time staying in this hotel. And I booked months before via Accor website and I chose a flexible rate with no credit card guarantee and no cancellation fees (if cancel before 18:00 hrs). To my surprise one of the hotel staffs called me 2 days before my arrival asking my credit card. The reason, shje said, was because it was a high season. My reply then was very firm : I do not give my credit card as it was not asked during my booking process and I also pointed out that how come the hotel management change the global policy ? I mailed the hotel after the phone call and Christy Atmojo, the Front Office Manager reply was satisfied me. I then saw Christy to thank her and to express my concerns. During the check in the staff told me that the extra bed was already set and to my surprise no extra bed at all in the room ! It was settled after I complain. During my stay there were many small things but annoying : no hand towels, no bath mat, no safe box, etc. I have to ask for those standard amenities in the four and five stars hotels. Then the breakfast. It was terrible and even worst compared to the other Accor hotel I stayed before i.e. Novotel Semarang. The only thing I liked about hotel breakfast was the local dishes and one or two western dishes. Last year I was complain about the stain in the floor carpet, and this time the stains were still there but not as bad as last year; at least the hotel had efforted to clean that up. I then met again wit Christy on the day of check out and she respond to my complaints by explaining that most items in my complaints (breakfast and carpet) were already in the pipeline for improvement. Then the pro things : the staff are very nice and very helpful. And this is one the strengh of this hotel.

Dear Ronny G, Thank you for your feedback for our hotel, The Royal Surakarta Heritage Solo, and your kind word for the hospitality of our staffs. However knowing that it is not a perfect stay for you, we really apologize and as mentioned that we are now still ongoing for the improvement to have better quality of service and product especially for the breakfast and carpet. It is always nice to learn that you enjoyed our local dishes and some of western dishes. Again, thank you and apologize for the inconvenient during your stay. We hope that you will give us the opportunity to better serve you in your next visit. Best Regards, Christy Atmojo Front Office Manager

Classy Hotel in Solo Center

Catatan Tripadvisor 5.0/5

esantoso Business - 21/05/2018 Ulasan TripAdvisor tersertifikasi

Royal Surakarta Heritage Solo is a very nice hotel with traditional style, very elegant and classy. Staff are very nice, friendly and helpful. This is actually perfect hotel to stay in Solo and I always stay here whenever I go to Solo. However, I think it is the time for the hotel to consider replacing the air conditioning system as whenever I stay there, I feel that the air conditioning is not functioning well as I feel quite warm in the room. It is also the time for the bed to be replaced as well as the bed is not comfortable anymore. But overall, I am very happy with the hotel.

Dear esantoso, We would like to thank you for taking the time to share your experience with The Royal Surakarta Heritage Solo. Thank you for being our loyal member and make us the ultimate destination when you do your traveling to Solo. Glad to know that our hospitality met with your expectation. For sure we take a note for the air conditioning as well as the for the bed. We will work on the points you have mentioned and we will try to provide our best room facility to make sure that each of our guest will get a Memorable Experiences during the whole stay. Once again thank you for your time, we look forward to welcoming you back soon with another memorable experience. Best Regards, Christy Atmojo Front Office Manager

It’s normal hotel

Catatan Tripadvisor 3.0/5

satishp252 Business - 09/01/2018 Ulasan TripAdvisor tersertifikasi

I visited this hotel in December. I booked this hotel after watching some great videos etc .But I found this one as average hotel. Even service is very average. Internet speed was pathetic. I used to call at least 2 to 3 times to get some water.

Dear satishp252 , Thank you for taking the time to express your concerns about your recent stay with us. The problem that you mentioned in your comment have been brought to the attention of management and shared to all of department concerned as well as the awareness of the staff with guest to ensure we are more detailed in our approach. We are in the proccess of upgrading our internet connection and the issues you have encountered is part on our project. We do apologies for the inconvenience you met during your stay. I would like to assure you that all the team is working to improve quality at The Royal Surakarta Heritage. Looking forward to welcome you back. Best Regards, Lintangsari P.Handayani General Manager

Great hotel in Solol

Catatan Tripadvisor 4.0/5

Kurnijanto S Family - 08/01/2018 Ulasan TripAdvisor tersertifikasi

Hotel location is on prime are in Solo. The hotel itself is not new, but seems well maintained. The interior are in Javanese style with many wood ornaments. Unfortunately when I was there, I only get room in inside hotel view. Probably you will get better experience if you have others rooms.

Dear Kurnijanto S, Thank you for taking the time to share your experience during your stay with us. We are very glad to know that you enjoyed our hotel which is filled with Javanese ornaments. We do apologize for the inconvenience you met during your stay. We do hope you would offer us a second chance so we can provide a room as your wish. Once again thank you for your time and your feedback, look forward to see you again soon for another journey with us. Best Regards, Lintangsari P.Handayani General Manager

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