Pesan informasi

Hotel ibis Styles Solo bintang 3

Catatan tamu Avis 4.2/5 2.913 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Accor Live Limitless

Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya tidak dapat memanfaatkan harga khusus anggota

+ 17 Layanan

Keistimewaan hotel

  • Terletak di pusat kota dan dapat berjalan kaki ke objek wisata dan tempat kuliner utama

  • Kamar warna-warni dan terhubung, ideal bagi keluarga

  • Dua kolam renang besar, pusat kebugaran, spa, dan Klub Anak

  • Bar nyaman dengan musik dan WIFI gratis di seluruh hotel

  • Antar-jemput bandara gratis setiap hari

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses kursi roda
  • Memiliki penyejuk ruangan
  • ADISUMARNO INTLLayanan berbayar
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Laundry
Rekreasi dan aktivitas
  • Kolam renang alami (di dekat)
  • Pusat kebugaran
  • KesehatanLayanan berbayar
Katering
  • Harga termasuk sarapan
  • 1 Restoran
  • 1 Bar
  • Layanan kamar
Layanan bisnis
  • 4 Ruang pertemuan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

ibis Styles Solo

Jalan Gajah Mada 23
Jawa Tengah
57131 solo
indonesia

Tel: +62271724555

Faks: (+62)271/724666

Check-in dari 14h00

Check out sampai 12h00

  • TRITODANI BUS STOP : 

  • Dengan pesawat

    ADISUMARNO INTL Pada 12km / 8 mil - Antar Jemput bayar

GPS :-7.567861, 110.817278

Akomodasi kami

Menarik, modern, dan nyaman, dengan tempat tidur empuk dan kamar mandi fungsional. Kamar ibis memiliki semua yang Anda perlukan untuk masa menginap yang menyenangkan.

Standar 1 tempat tidur queen

  • Maks. jumlah orang: 3
  • Area: Dari 20 / 215 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • meja kerja(...)

Standar 2 Tempat Tidur single

  • Maks. jumlah orang: 2
  • Area: Dari 20 / 215 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • meja kerja(...)

1 bed Qn Dlx Kamar Deluxe 1 bed queen

  • Maks. jumlah orang: 2
  • Area: Dari 23 / 248 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • TV berwarna satelit/kabel
  • meja kerja
  • Produk kamar mandi(...)

Kamar Keluarga dengan 1 tempat tidur queen

  • Maks. jumlah orang: 2
  • Area: Dari 28 / 301 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • TV berwarna satelit/kabel
  • meja kerja
  • Telepon langsung
Kamar

Restoran dan bar kami

STREATS RESTAURANT

Jenis hidangan: Masakan tematik

Restoran StreatS menciptakan tapas baru. Cobalah cita rasa baru dengan membuat makanan Anda sendiri dari antara 20 sajian khas lokal. Nikmati kombinasi cita rasa Anda sendiri!

RENDEZVOUS BAR

Foto non-kontrak

Serving a range of spirits, beer, wine and cool cocktails as well as refreshments and snacks.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 4

  • Ukuran maksimal: 102

  • Kapasitas maksimal: 75 orang

  • Kapasitas perjamuan maksimal: 40 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
ibis Styles Solo

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

2.913 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

633 ulasan

2020 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2020

Very good hotel with complete public facilities in sourounding.

Catatan Tripadvisor 4.0/5

akhmadnurhd Business - 31/12/2019 Ulasan TripAdvisor tersertifikasi

This is my favourite hotel when staying in Solo. The location is close to midnite gudeg rice, masjid, food stalls and very good pedestrian to walk or jogging in morning. In the nite we can sleep well. As silver member and above, the hotel will provide welcome drink voucher and cake or fruits welcome package - unfortunately the hotel forgot to put in.-

Dear Mr. akhmadnurhd, Thank you for taking the time to share your experience. I am very pleased that we are always being the favorite choice for your accommodation at Solo, and I want you to know how much we enjoyed being at your service. Mr. Akhmad, thank you for your loyalty, we look forward to seeing you soon and serving you for many years to come. Warm Regards, Rudin Ruslan General Manager

Good locatipn, good service

Catatan Tripadvisor 4.0/5

Rrhardiman Friends getaway - 20/08/2019 Ulasan TripAdvisor tersertifikasi

The receptionist staff are friendly, the check in and check out process is fast.The room is large and the decoration is good. It's easy to visit the famous shopping center from the hotel. The welcome drink also good .

Dear Rrhardiman, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service especially from Front Office team, our welcome drink and our central location enabled you to experience the best of Solo. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Kind regards, Rudin Ruslan General Manager

Superb Say

Catatan Tripadvisor 5.0/5

Gillian P Friends getaway - 11/07/2019 Ulasan TripAdvisor tersertifikasi

It is the excellent staff who make one's stay in this hotel such a pleasure to stay in. They are so personal. They remember us from year to year, always welcoming, friendly, and helpful. All the staff do everything they can to make our stay comfortable and enjoyable. The rooms are clean and the beds really comfy. Typically the rooms are smallish but when one is only using them for sleeping they have everything you need and the desk and clothing space is fine and renough space to enjoy a relaxing cuppa before bed. If you need anything else a quick phone call to the desk always ensures an immediate response. The breakfast is a scrumptious feast from traditional to Western. It never seems to matter what time of the day or night we need a meal or how many friends we invite to join us for the chef consistently produces delicious meals plated equal to any top restaurant and served with a smile by Andri's team. We love Solo Ibis Styles and will continue to return annually. Well done Staff. Thank you again Dana (front desk) and Andri (Restaurant) and your teams for making sure our stay was the best it could be.

Dear GillyGoes, Thank you very much for writing such an excellent review about us. We deeply appreciate your kind words and are truly delighted you were able to enjoy your stay. And I also see you were delighted with your room, breakfast, and atmosphere and found the hotel just perfect for everything you wished to see. Andri and Bunga are really valuable assets for our hotel and thank you for highlighting our amazing Restaurant and Front Office team GillyGoes, we look forward to welcoming you back to our home again in the near future. Until then, the team wish you safest of travels and once again thank you for the great review!. Sincerely, Budi Wahjono General Manager

Good Hotel ... Good location

Catatan Tripadvisor 4.0/5

pawiro24 Couples - 05/12/2018 Ulasan TripAdvisor tersertifikasi

There is something need to improve, Room's AC not work well, Bathroom's shower need to fix, Small elevator. The good thing is, staff was friendly, Breakfast was great with good food varieties, Overall is just OK

Dear pawiro24, Thank you for taking you time to provide this review, and it was a pleasure to have you stay with us in Solo. It is brilliant to read how our passionate staff provided you with a professional and friendly welcome. In the meantime, we are sorry for any disappointment with the AC and shower. Allow me to express my sincerest regret and apologies as I am distressed that we fell short of your expectations. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action and to further improve on our services. We sincerely hope to welcome you back in the near future to Ibis Styles Solo. Warm regards, Budi Wahjono General Manager

Nice and comfortable stay, value for money

Catatan Tripadvisor 4.0/5

Sherpa21198320040 Family - 28/11/2018 Ulasan TripAdvisor tersertifikasi

This is a very good hotel, with superb staff service. Location is prime of the city, and, the price can be very low when you book way in advance of your visit. We always come back here when we visit Solo.

Dear Sherpa21198320040, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We sincerely hope to welcome you back in the near future to Ibis Styles Solo. Best wishes, Budi Wahjono General Manager

daytrip

Catatan Tripadvisor 5.0/5

joeseph l Solo travel - 23/10/2018 Ulasan TripAdvisor tersertifikasi

check in was efficient even though the hotel was busy with the province sport's gathering. room is very nice for the price. and the location is spot on the middle of everything. solo is not very big though. the only downside is the whirlpool is a bit dirty. overall good stay

Dear joseph l, Thank you for the glowing five star review! I am very pleased to hear your stay was excellent. I am also you enjoyed our central location enabled you to experience the best of Solo. Thank you as well for sharing several concerns you mentioned in reference to the cleanliness of the whirlpool. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action and to further improve on our cleanliness. Your satisfaction is our priority and we look forward to the opportunity to serve you again, and to make your stay not just only good, but memorable and special. Best wishes, Budi Wahjono General Manager

Great location, great value

Catatan Tripadvisor 5.0/5

matthewrafat Friends getaway - 23/08/2018 Ulasan TripAdvisor tersertifikasi

Located next to Novotel Solo, this hotel is near a great cafe (Sekutu Kopi), mall (Paragon Solo), and train station. About 30 minutes from Solo airport by car/GOJEK. Excellent service, especially from Stevania, who went above and beyond. This ibis property is connected to Novotel, a higher-priced brand in the Accor chain. I deducted one star because breakfast wasn’t as good as other ibis properties. The coffee machine’s display scrolled “Decalcify” my entire time there. When it comes to breakfast, ibis has no consistency worldwide but overall, I had an excellent stay. (August 2018)

Dear auden55555, Thank you for the glowing five star review! We are so thrilled to read of your enjoyable experience had with us at Ibis Styles Solo. Stevani is absolutely ecstatic to have been mentioned personally! She is indeed an asset to our home with her welcoming smile, gracious nature and up beat personality. In the meantime, It is regretful to learn that you had an unpleasant experience with our breakfast and coffee machine. I have personally shared your concerns and feedback to our respective department head for our immediate action and to further improve on our services. We look forward to welcoming you back to our home again in the near future. Until then, the team wish you safest of travels and thanks for the great review! Sincerely, Budi Wahjono General Manager

Good

Catatan Tripadvisor 4.0/5

titinsdewi Business - 07/05/2017 Ulasan TripAdvisor tersertifikasi

I've got upgrade room to deluxe. Thank you. Overall is good as usual Ibis Hotel. Staff was nice, they also provide fruit in the room and welcome drink. The room was clean as usual. Not really close to the factory I visited, but that's fine, coz still in the center city.

Dear Mrs. titinsdewi, Thank you for sharing your feedback of our hotel. We are very pleased to know that you had a great stay with us and you were delighted with our accommodation and staff hospitality. Mrs. Titin, We appreciate the time you took for this review and we look forward to welcoming you back at Ibis Styles Solo in the near future. Warm Regards, Ferry Iswoyo Operations Manager

Hotel for Family

Catatan Tripadvisor 4.0/5

Bambanghartono Family - 19/04/2017 Ulasan TripAdvisor tersertifikasi

I have stay this hotel for my family Holiday, 4 nigths on Easter Holday. This hotel connected with Novotel, we can swim on Novotel swimming pool. Room is clean, but I think is Ibis hotel decoration, may be in the past, this hotel is Ibis, not Ibis Styles. Receptionist is very harm, helpfull and try to serve us like at home and give us room as our request ( two thumbs for them). Breakfast is not many choice than other ibis styles ( I already stay in many Ibis Styles hotel in many city), I didnt find local soup (soto,etc) and traditional drink (sinom,etc), but its OK for breakfast and taste is OK., Location is near anywhere, very strategic. keep good working all staff.

Dear Mr. Bambanghartono, Thank you! It is an honor for us to have you as our guest and choose us as your accommodation in Solo. We are really glad to find that you were mostly satisfied with your stays. Your generous comments about our warm & helpful staff, room cleanliness, good location, and our wellness facilities will convince other travelers to choose us as their accommodation when they visit Solo. Thanks for your feedback regarding breakfast menu variety, i will ensure that it will be improve for a better breakfast experience. It will be our pleasure to welcome you back again and we are waiting for that moment. Warm Regards, Ferry Iswoyo Operations Manager

It's only the location

Catatan Tripadvisor 3.0/5

aguss111 Family - 01/02/2017 Ulasan TripAdvisor tersertifikasi

The hotel is getting older, came across some maintenance issue. Need to pay attention for details to make the room more comfortable. Fortunately the location is the best. Need also to maintain the Javanese hospitality.

Dear Mr. Aguss111, Thank you very much for staying with us and taking the time to write this positive and things to improve feedback. We are happy to know you like the hotel location at city center. Please accept our sincerest apologies for the disappointment related to some maintenance issue and we regret to learn it was not shared to us while you were stay. I have noted your feedback surrounding the age our hotel and the need to refresh the hotel. We continue to invest heavily in the maintenance of our hotel, and we certainly will work hard to improve. Mr. Aguss111, we appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Ferry Iswoyo Operations Manager

Just an average mid scale hotel

Catatan Tripadvisor 3.0/5

nicedrizzle Solo travel - 14/01/2017 Ulasan TripAdvisor tersertifikasi

I've been to this hotel many times since 2009 before they change their brand into Ibis Style. They tried to value my loyality by setting a jar of cheap candy at my table without any welcoming letter whatsoever. The can make it even nicer by giving me a plate of fruit for example. They need to improve their effort seriously

Dear Bapak Kristian A, Thank you very much for staying with us and taking the time to write your feedback. Please accept our sincerest apologies for the disappointment experience. Your comment will be our point of view to do the refreshment and changing arrangement to meet the guest satisfaction. Again, thank you for your loyalty and I hope that you would return to stay at Ibis Styles Solo in the near future to see our improvement thanks to your feedback. Sincerely yours, Ferry Iswoyo Operations Manager

Ibis Styles Solo - Nice & simple

Catatan Tripadvisor 4.0/5

Djakawinata S Business - 10/11/2016 Ulasan TripAdvisor tersertifikasi

Stay on November 5th 2016 for business trip. This is my preferred hotel when I visit Solo for business trip because of the location, price, simplicity, and familiarity, I stayed here numerous times since its name was Ibis Solo. Everything was just as usual and expected. Bed is nice, room is clean, bathroom is ok, in room internet running well. Check in and check out was quick and smooth. I even managed to spend time in the hotel gym to exercise this time. Nice & clean facilities, with enough fitness equipment for daily workout. There was two little hiccups on this visit however 1.Many of TV channels was not clear in the morning, but didn't complain because I was going to check out soon. 2. Since the breakfast is quite good, one hungry gentleman just emptied one of the condiments in the porridge section to his bowl. I asked the staff for refill and it took more than 10 minutes for her to do it, and by that time my porridge was finished anyway.

Dear Djakawinata, Thank you! It is an honor for us to have you as our guest and choose us as your accommodation in Solo. We are really glad to find that you were mostly satisfied with your stays. Your generous comments about our simplicity, strategic location and our wellness facilities will convince other travelers to choose us as their accommodation when they visit Solo. Thanks for your feedback regarding TV channel quality and breakfast refill, We have discussed with the team to make an immediate improvement. It will be our pleasure to welcome you back again and we are waiting for that moment. Regards, Ferry Iswoyo Operations Manager

Good location

Catatan Tripadvisor 3.0/5

aguss111 Couples - 12/07/2016 Ulasan TripAdvisor tersertifikasi

Stayed for 2 nights during peak season. Breakfast was a bit crowded, had to take earlier to have comfortable breakfast. Parking was also challenging in a peak season. Quick check in and out. Pick the hotel for the location.

Dear aguss111, Thank you very much for your review at Tripadvisor. You have spotted us on the peak season of Lebaran where hotels usually in a very high occupancy. We have taken noted on your feedback for our improvement. I am happy to know that our location meets your expectation and I truly hope that you would give us a chance to stay with us again in the future to show our improvement, thanks to your feedback. Best regards, Ferry Iswoyo Operations Manager

Nice hotel with affordable price

Catatan Tripadvisor 4.0/5

dtwijaya81 Couples - 20/04/2016 Ulasan TripAdvisor tersertifikasi

I stayed for 1 night at this hotel. The staff was helpful and friendly. Fast check in and check out process. The room is clean. Breakfast is good with various menu. And for the price, i got best price as an accorhotel member. Location is at city centre. I enjoyed stay at this hotel. I will stay here again if I visit Solo.

Dear dtwijaya81, Thank you for taking time to write a feedback about our hotel. We are really happy to find that being our loyalty member you were mostly satisfied with your stay. Thank you for comments on our efficient service, clean room, and good breakfast. We do hope to welcome you back again to our hotel in very near future. Warmest regards, Ferry Iswoyo Operations Manager

good location, nice pool, good facility

Catatan Tripadvisor 4.0/5

R_Wido Solo travel - 30/03/2016 Ulasan TripAdvisor tersertifikasi

I love this hotel, but they need to improve the service experience especially FO staff, the receptionist should be give the best experience to every guest, and as accor plus gold member i expect more than what i got...

Dear travellerjkt2013, Thank you very much for your review in Tripadvisor. Please accept my sincere apology for the lapse of service from our Reception. Being our loyalty member and our guest deserve an excellent service from us. Thanks to bring this to our attention so that we can take measurable action to improve our service. Nevertheless, despite this subject i hope you had a pleasant stay. My team and I are looking forward to welcoming you back to Ibis Styles Solo very soon. Best regards, Ferry Iswoyo Operations Manager

Good hotel with extra faciilties for its star rating

Catatan Tripadvisor 4.0/5

Sunanta G Business - 07/02/2016 Ulasan TripAdvisor tersertifikasi

Ibis hotel is a nice hotel and as per my preference, small room with adequate space and facilities. With 2 swimming pools to choose, sauna and whirlpool, we can find a quality body rejuvenation time. The food I ate for dinner in restaurant is very good taste and quality. Airport shuttle services pampers the guest for convenience and peace of mind. Last but not least, the shoes cleaning machine in front of the lift really useful yet simple for business traveller. One con was the desk have many ants passing by.

Dear sunantawu, Thank you for taking your time to provide the review at Tripadvisor, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed our facilities, and I will pass your kind words onto my entire team. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We sincerely hope to welcome you back in the near future ti Ibis Styles Solo. Kind Regards, Ferry Iswoyo Operational Manager

Nice and Friendly

Catatan Tripadvisor 4.0/5

Ayom_Rahwana Business - 19/12/2015 Ulasan TripAdvisor tersertifikasi

The reception is very kind and helpful. And they give me an upgrade room to a beautiful room. It was a pleasant to stay at Ibis Solo. Breakfast is ok even it just like another Ibis Hotel. Overall, I'm ok and happy to stay at Ibis Solo

Dear Ayom_Rahwana, Thank you for taking time to provide to share your experiences with others. It was a pleasure to have you stay with us in Solo. I am delighted that you have a great stay, and I will pass your kind words onto my entire team, especially the Front Office team. Next month our Ibis Red will become Ibis Styles that will give to our guests more services and enjoyement. We hope to welcome you again to enjoy the new spirit. See you soon in Solo. Sincerely, Florent Michaud General Manager

stay a night in solo for business

Catatan Tripadvisor 4.0/5

Richard5774 Business - 24/10/2015 Ulasan TripAdvisor tersertifikasi

Satisfy with the quality provided by Ibis Solo. Just one comment, I stayed in room no. 339, I feel above normal heat from the morning sun. Though it is just around 7am, with aircon at full capacity and curtains are down, it was not helpful. I suggest to use sun heat reflector for the glass wall. Others are ok.

Dear Richard5774, Thank you for your kind review, and it was our pleasure to have you stay with us. It's great to read that that you have found our quality service to your satisfaction. We have taken note of your comment related with heat from the morning sunshine for our further review and future improvements; we very much appreciated your suggestion. We are looking forward to having the pleasure of welcoming you again in the near future. Sincerely, Taufan Barnas Operations Manager

Not too satisfactory

Catatan Tripadvisor 2.0/5

poenya_wibie Family - 07/05/2015 Ulasan TripAdvisor tersertifikasi

The room window was dirty, making the outside view from the room unpleasant. Free breakfast for one children that was written on booking confirmation email to be included was not confirmed at the front desk. Dine voucher that was also stated in the email was not given.

Dear Reviewer, poenya_wibie, Thank you for your review about ibis Solo on TripAdvisor. I am sorry that your experience did not meet your expectations, the outside window cleanliness, the children breakfast policy and a dining voucher that stated on your resrvation email. Please allow me to express my sincerest apologies for these inconveniences. Please note that these issues were true exception to our normal practices. I will investigate these issues and please rest assured that we are taking the appropriate measures to address the problems. All our efforts are concentrated in preventing future occurrences. For the outside window cleanliness, we will schedule earlier with our gondola service to follow up. And, for the breakfast policy in ibis, we give free accommodation for a child under 12 years old if stay with parents and a 50% discount for a children breakfast. While for the dining voucher, you are right that you should have it and deduct IDR 50,000 net of your dining bill during your stay. Should I found that we had not deducted your discount during your stay, I will make sure that you will accept a reasonable compensation of your stay in the form of a credit refund which will be issued to your account or credit card immediately. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. You may please contact me at should you wish to discuss this further. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Kind regards, Gompar Panjaitan

Standard ibis-quality (which is pretty good)

Catatan Tripadvisor 4.0/5

indozoner Solo travel - 18/04/2015 Ulasan TripAdvisor tersertifikasi

Everything is pretty much the same as any other ibis I've stayed at. Staff is friendly, bed is alright, fridge is working, bathroom amenities are minimum (^_^). One thing that's different: I checked in very late, like 1 in the morning, and that time all the non-smoking rooms are booked (I've just realized there are smoking rooms at ibis), so I was given a smoking room. On the way up, I've already imagined the room would stink of cigarette smell. To my pleasant surprise, it's not. The room smell the same as regular non-smoking rooms, only with a very slight tobacco smell (most people wouldn't even know, my nose is kind of sensitive to cigarette smell). Good work, housekeeping team! :)

Dear our Valued Guest, Indozoner, Warmest Greetings from Well-Being at the Best Price, ibis Solo! We sincerely appreciate you taking the time to provide your feedback. It is always a pleasure to receive positive feedback. We are very delighted that you were served well by our friendly staff, our room facilities.. and you enjoyed your stay. About the Somking room, yes, we do provide Smoking and Non-Smoking Rooms available for our guests’ convenience or to accommodate a different room preference. We apologize if you did not get a Non Smoking Room upon your late checked in time previously and we really expect you to put a Non Smoking preference upon making a booking in the future for your convenience. I will share your comments to our team, especially to our Housekeeping Team. I am sure that this feedback will serve as an encouragement to all of our staffs as we strive to maintain and continuously improve the quality of our services. I look forward to welcoming you back on your nearest trip and I trust that your next visits will be more pleasant than the previous one. Thank you. Kind regards, Gompar Panjaitan Hotel Manager

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