ibis Frankfurt Centrum 3,5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 2 418

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Opis

O hotelu

  • Certyfikowana przez ALLSAFE koncepcja higieny i bezpieczeństwa. Bezpieczne i wygodne.

  • Hotel znajduje się tuż przy Menie, naprzeciwko słynnego Museumufer.

  • 233 pokoje, 6 kategorii. Apartament junior z niesamowitym widokiem. Dla biznesu i rodziny.

  • Zapraszamy do specjalnego hotelu ibis.

  • 3 stylowe sale konferencyjne, mieszczące do 60 uczestników.

Nasze pokoje

Lokalizacja hotelu

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT
Niemcy

Pozycja GPS:50.102118, 8.664662

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

i-Bar

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 2 418

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 238

Worst ever hotel!

Ocena na stronie TripAdvisor 1.0/5

Phyllis B Opinia zatwierdzona w TripAdvisor

This is tge worst hotel I havw ever stayed in. The receptionist was brusque & unhelpful. No tea/ coffee in the room, the breakfadt was overpriced €18 all inclusive( I only wanted tea & toast) I rang before we arrived to check if there wad food at 9pm and was told good was 24/7. When we got there was told there was no food!

Dear phabphil1946, Thank you for your feedback & for your critique. We sincerely regret that your experience with our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum

Tiny rooms, noisy

Ocena na stronie TripAdvisor 2.0/5

AngmohofArabia Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I asked upon check in to be assigned a room facing the back of the hotel, since I am a light sleeper. Unfortunately I was given a room facing the very busy city highway! Rooms and bathroom are tiny, not the standard of an Ibis Budget. Besides being given a welcome drink, poor recognition of Accor gold status

Dear AngmohofArabia, We are very sorry that we failed to meet your expectations and our service went wrong. Please accept our apologies for any inconveniences caused. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum

Good sight seeing hotel

Ocena na stronie TripAdvisor 3.0/5

MohamedEhabyehia Opinia zatwierdzona w TripAdvisor

Very good sight seeing rooms. Small rooms but good beds. Reception staff speak several languages. However, warming is lowered at daytime and staff get stressed easily because of complete reservation.

Dear Mohamed Ehab Yehia, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum

my stay at IBIS, Frankfurt

Ocena na stronie TripAdvisor 3.0/5

Travel63040789768 Opinia zatwierdzona w TripAdvisor

I enjoyed my stay at IBIS Frankfurt, Centrum from 22nd Sept to 24th Sept 2023. The staff was very courteous. The breakfast spread could be of more food varieties. Mr. Barakzay, at the front desk was very welcoming and helpful. Also Mr. Daniel Muse at the bar was very efficient and hospitable. I wish them good luck for their career.

Dear Travel63040789768, Thank you very much vor the great remarks on the staff. But based on the average rating, it seems that you were not satisfied with our hotel and services, and I am sorry about that. I sincerely apologize for our deficiencies and inconveniences caused. I would like to ask you to kindly be more specific about the particular problems by writing us a quick note. This would give us a chance to take the necessary steps in order to make your next visit a positive experience. Thank you in advance for your efforts - our team has high hopes to get another opportunity to welcome you as our guest. Best regards, Catherine Sebai, General Manager

Tired and dated hotel, getting a bit tatty and dirty roun the edges

Ocena na stronie TripAdvisor 3.0/5

mark159 Friends getaway - Opinia zatwierdzona w TripAdvisor

Dated and worn out Ibis hotel. It used to be pretty good but it's getting a bit tatty and worn out. This bappens to all hotels but there was mould in many places in the bathroom, the shower hose was broken near the shower head and part of the ceiling had been damaged by a water leak and not repaired. The room was fairly but certainly not very clean. The wifi was good enough to do a video chat (zoom). There is no kettle but there was a free glass bottle of water. The room was cramped also. I wouldn't stay there again unless it was all that was available or it was significantly cheaper than anywhere else available. The location is good however; less than a 5 minute walk from the train station amd right next to the river.

Dear mark159, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room and the house-keeping did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Catherine Sebai, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 986 Liczba opinii 9.1/10 Lokalizacja
  • 1 522 Liczba opinii 4.8/10 Pokój
  • 1 136 Liczba opinii 8.2/10 Obsługa
  • 19 Liczba opinii 8.6/10 Internet
  • 974 Liczba opinii 2.5/10 Komfort
  • 712 Liczba opinii 8.2/10 Śniadanie
  • 470 Liczba opinii 7.1/10 Czystość

Zarządzane przez Trustyou

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