Mercure Hotel Frankfurt City Messe bintang 4

Catatan Tripadvisor 3.0/5 662 ulasan

Mercure Hotel Frankfurt City Messe - Image 1
Mercure Hotel Frankfurt City Messe - Image 2
Mercure Hotel Frankfurt City Messe - Image 3
Mercure Hotel Frankfurt City Messe - Image 4

Deskripsi

Keistimewaan hotel

  • Hanya 2 menit berjalan kaki ke stasiun kereta utama

  • WiFi gratis 24 jam

  • Garasi parkir hotel

  • Semua kamar ber-AC

  • Halte trem tepat di depan hotel

Akomodasi kami

Lokasi hotel

Mercure Hotel Frankfurt City Messe

Duesseldorfer Str 20
60329 FRANKFURT AM MAIN
Jerman

GPS:50.109252, 8.661615

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
Di dekat properti
  • Parkir

LOBBY BAR

Foto non-kontrak

Tidak peduli seberapa lama rapat Anda atau saat Anda kembali ke hotel dari jalan-jalan, Anda dapat menikmati minuman menyegarkan - mungkin bir atau segelas Ebbelwoi (anggur apel) - di bar kapan saja.

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Peringkat TripAdvisor  3.0/5  662 ulasan

Excellent stay

Catatan Tripadvisor 5.0/5

tours t Couples - Ulasan TripAdvisor tersertifikasi

This was my second time staying here. I loved it. The staff where very nice and kind. The hotel is close to most places. It' close to the tram and Train station. Easy to connect alot of places. The rooms very clean and cosy. We enjoyed our stay. I know I will always stay here if in Frankfurt

Best hotel

Catatan Tripadvisor 5.0/5

mrsS120926 Couples - Ulasan TripAdvisor tersertifikasi

Excellent staff, beautiful room. They are so helpful and kind. They also help to keep luggage in storage if you need it. And it's safe. Close to the train station and Alot of places to eat. It's a very clean cosy hotel.

Appreciate reception staff

Catatan Tripadvisor 3.0/5

Jemmy W Keluarga - Ulasan TripAdvisor tersertifikasi

Thanks to Mr Abby, the reception staff, for letting us early checked in as silver member after long haul flights .

Staff not even willing to do the bare minimum - horrible attitude

Catatan Tripadvisor 2.0/5

SinbadSam Ulasan TripAdvisor tersertifikasi

I don't think I have stayed at an Accor hotel with such lazy, entitled and apathetic staff. The staff are completely disinterested in doing the bare minimum job and would rather just stay behind the desk and look at their phones. I was completely disappointed to see the level of staff incompetence at a supposedly 4 star Accor brand. I do realize that in Europe every 4 star is like a 3 star in the Middle East or Southeast Asia, but this was disappointing. I think the worst staff member is this Iranian girl with a bad attitude. She pretty much does not want to help or provide any semblance of service. I witnessed several incidents with different guests where she pretty much dismissed them and ignored them until they left. These were basic questions like can you call the attendants to clean the room, or that the bathroom was flooding but she just said they will take care of it and ignored them. Staff are more likely to be outside taking a smoke break. The only good staff were the two Indian gentlemen who were courteous and helpful. I think the Manager really needs to properly evaluate his staff.

Old hotel - disinterested staff

Catatan Tripadvisor 2.0/5

s_bastien929 Solo travel - Ulasan TripAdvisor tersertifikasi

The rooms are old and tired, they may have been renovated but this was years ago or the renovation job was poor. In mine there was a large cement pillar placed awkwardly in the middle of the room. The bathroom is also old. The chair and desk uncomfortable, the bed too soft. As usual the AC was not properly set and the rooms was uncomfortably hot. The staff was not interested, refused to speak in English and was generally cold and not welcoming.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 204 ulasan 7/10 Lokasi
  • 180 ulasan 6.9/10 Kamar
  • 123 ulasan 7.4/10 Pelayanan
  • 91 ulasan 6.4/10 Kebersihan
  • 55 ulasan 7.4/10 Sarapan
  • 41 ulasan 3.1/10 Fasilitas
  • 34 ulasan 2/10 Suasana
  • 13 ulasan 4/10 Makanan

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