Mercure Hotel Kaiserhof Frankfurt City Center bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 121 ulasan

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
Mercure Hotel Kaiserhof Frankfurt City Center - Image 3
Mercure Hotel Kaiserhof Frankfurt City Center - Image 4

Deskripsi

Keistimewaan hotel

  • Hanya 200 m dari stasiun kereta utama Frankfurt

  • 8 ruang konferensi dengan teknologi canggih antara 25 dan 150 m²

  • 106 kamar modern dan sepenuhnya ber-AC

  • Garasi parkir hotel

  • Lokasi prima di pusat Frankfurt

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Jerman

GPS:50.10827, 8.667662

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

FRÜHSTÜCKSRESTAURANT

Sajian dan hidangan Mediterranean. Kami memanjakan Anda dengan hidangan lezat untuk sarapan. Terinspirasi oleh Mediterania, segar dan sehat. Untuk pertemuan dan acara, pilih dari menu kami atau nikmati prasmanan.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  121 ulasan

Peringkat TripAdvisor  4.1/5  514 ulasan

Sertifikat keunggulan 2025

Great Stay with Family

Catatan Tripadvisor 4.0/5

Sarahlilly1 Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Sarah, Thank you very much for your detailed and thoughtful feedback regarding your recent stay at the Mercure Hotel Kaiserhof Frankfurt City Center. We are delighted to hear that you and your family had a great stay with us and appreciated the spacious Privilege Suite, the quality of the beds, and the variety and quality of our breakfast offerings. It’s wonderful to know that our central location served you well during your trip to Frankfurt and Europa Park. We also thank you for your constructive remarks regarding the maintenance issues in your room. Although we regret that these problems were not brought to our attention during your stay, we truly appreciate you mentioning them now so we can take the necessary corrective action. Please rest assured that we have already shared your feedback with our housekeeping and technical teams for immediate follow-up. Regarding the surrounding area, we fully understand your concerns. As a hotel located in a central urban environment, we are aware of the challenges that come with it and we continue to work closely with local authorities to improve safety and cleanliness in the neighborhood. Nonetheless, we are glad that you did not feel personally unsafe at any time. It is a pleasure to read that, despite some inconveniences, you would consider staying with us again. We would be honored to welcome you back on a future visit to Frankfurt. Warm regards, Scott F. Thaxton Director of Operations

Excellent value!

Catatan Tripadvisor 5.0/5

LNT66 Ulasan TripAdvisor tersertifikasi

Thank you so much for your wonderful feedback! We’re thrilled that you found our hotel to be excellent value and that our location suited your plans so well — especially being close to the opera, the river, and the city’s main attractions. It’s also great to hear that you enjoyed the convenience of the nearby supermarket and appreciated the peace and comfort of your room. Your kind words about our breakfast mean a lot to us — it's fantastic to know it left such a positive impression! We would be delighted to welcome you back on your next visit to Frankfurt. Warm regards, Scott F. Thaxton Director of Operations

Central location and a comfortable stay

Catatan Tripadvisor 5.0/5

Pverk Keluarga - Ulasan TripAdvisor tersertifikasi

Thank you very much for your kind review. We’re delighted to hear that you enjoyed our spacious family room and appreciated our central location near Frankfurt Hauptbahnhof. It’s great that the nearby amenities, like the supermarket, added to the convenience of your stay. We regret that our bar and restaurant were closed during your visit – we are currently reviewing our service concepts to better align with our guests’ expectations in the future. We hope to welcome you back again soon! Warm regards, Scott F. Thaxton Director of Operations

Decent Stay, Needs Some Updates

Catatan Tripadvisor 3.0/5

Lilyana F Ulasan TripAdvisor tersertifikasi

Thank you kindly for taking the time to share your impressions of your recent stay with us. We are pleased to learn that our central location proved convenient for your visit to Frankfurt. At the same time, we sincerely appreciate your constructive observations regarding the condition of the room and the service provided. Please be assured that we are in the process of evaluating various areas of our property with the aim of enhancing both our facilities and service quality to better align with the expectations of our valued guests. It would be a pleasure to welcome you again in the future and provide you with a more refined and seamless experience. Yours sincerely, Scott F. Thaxton Director of Operations

Apart from the excellent location nothing at Mercure that i can recommend unfortunately.

Catatan Tripadvisor 1.0/5

Rubi1972 Bisnis - Ulasan TripAdvisor tersertifikasi

Dear Rubi, Thank you for your feedback and for taking the time to share your experience. Please accept our sincere apologies for the inconvenience you encountered during your stay, especially regarding the condition of the first room and the initial response from our reception team. This does not reflect the standards we aim to uphold, and we appreciate that our colleague on duty acted quickly to provide an alternative room. Regarding the forgotten items, we’re glad that we were ultimately able to resolve the matter. It’s a pity this wasn’t reflected in your review, but we appreciate your communication throughout. Warm regards, Scott F. Thaxton Director of Operations

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 590 ulasan 8.7/10 Lokasi
  • 578 ulasan 6.5/10 Kamar
  • 391 ulasan 8.1/10 Pelayanan
  • 18 ulasan 5.6/10 Internet
  • 299 ulasan 9.1/10 Sarapan
  • 249 ulasan 5.3/10 Kebersihan
  • 97 ulasan 7.2/10 Fasilitas
  • 73 ulasan 7.3/10 Makanan

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