Mercure Hotel Kaiserhof Frankfurt City Center bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 324 ulasan

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
Mercure Hotel Kaiserhof Frankfurt City Center - Image 3
Mercure Hotel Kaiserhof Frankfurt City Center - Image 4
Kaiserstr 62, Hessen, 60329 FRANKFURT AM MAIN, Jerman

Deskripsi

Keistimewaan hotel

  • Hanya 200 m dari stasiun kereta utama Frankfurt

  • 8 ruang konferensi dengan teknologi canggih antara 25 dan 150 m²

  • 106 kamar modern dan sepenuhnya ber-AC

  • Garasi parkir hotel

  • Lokasi prima di pusat Frankfurt

Akomodasi kami

Lokasi hotel

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Jerman

GPS:50.10827, 8.667662

Telepon
Fax +49 69 25617919

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

FRÜHSTÜCKSRESTAURANT

Sajian dan hidangan Mediterranean. Kami memanjakan Anda dengan hidangan lezat untuk sarapan. Terinspirasi oleh Mediterania, segar dan sehat. Untuk pertemuan dan acara, pilih dari menu kami atau nikmati prasmanan.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  324 ulasan

Peringkat TripAdvisor  4.1/5  526 ulasan

Sertifikat keunggulan 2025

Frankfurt stay

Catatan Tripadvisor 4.0/5

Pauline R Ulasan TripAdvisor tersertifikasi

I had another place booked but on arrival didn’t like the area. I booked the Mercure last minute basically at the front door The reception man was so very friendly on my arrival and sorted my last second room out. I was a little flustered and he was very kind. Room was neat and tidy hotel was great. We only stayed one night. Very close to station

Great

Catatan Tripadvisor 5.0/5

Karl Q Ulasan TripAdvisor tersertifikasi

The location is great! close to the trains, shops and food. The entire place is clean and inviting. Our room was great. Zouhir (daytime front desk) is wonderful! Always cheerful, so helpful and friendly. Even if the rest of the hotel wasn't great, he would be reason enough to book again!

Lovely hotel, poor room

Catatan Tripadvisor 3.0/5

melissabeazley Ulasan TripAdvisor tersertifikasi

Hotel was in an excellent location, easy walk from the train station and to the city centre. The street felt safer than other streets nearby so would stay in this area on this street again! The hotel itself had a lovely reception and bar area and helpful and friendly staff. The downside of this hotel was the room. Although very clean, the room was significantly smaller than what I thought I was getting from the images, it was hard to move around the bed and I am a petite woman! If you were larger you would struggle to get through the gap between the bed and the unnecessarily large chair. My partner and I compared the room to an old storage cupboard that the hotel thought they could use to make a room and get some extra money, we even questioned if it was meant to be used as a space for staff to stay! There was a lot of noise from the hallway as late as 11.30pm and starting about 7am so sleep was difficult - lots of banging doors and hoovering and other noises! Understand things need cleaning but being at the end of a hallway we didn’t expect this much noise! There was a lack of light in the room from the ceiling light and window. Room could do with a mirror by the desk to give it a use and also as no plugs are close to the mirror so if you want to do your hair for example, you have to make sure the cord reaches! The bed was broken and almost folded in half and made a lot of noise when you sat on it let alone laid - in hindsight we should’ve asked for a different room but we were only there 2 nights and it was late on night 1 when we realised so didn’t seem worth it - Our own fault really! All in all I would stay here again but would definitely make sure I didn’t get this room again and would ask for a change of room straight away to one that represented what was booked in the images on the website at least!

Surprisingly great breakfast and very quiet room

Catatan Tripadvisor 5.0/5

Mishaelgl Ulasan TripAdvisor tersertifikasi

I was really impressed with this Mercure. The location is super convenient, just a short walk from Frankfurt Hauptbahnhof, so getting around the city and to the airport is easy. The breakfast was a standout. It was varied, fresh, and genuinely better than what I usually see at similar level hotels in Germany. It set us up perfectly for the day and felt like excellent value. I would call it surprisingly good for this category. My room was very quiet and relatively comfortable for this level of hotel. I slept well with no street noise and the room was spotless. Note that the mattress was very firm. If you prefer a softer bed, consider asking the staff for a topper or an alternative. Service was friendly and check in was smooth. Overall, this is an easy recommendation if you want a practical and comfortable base with a better than expected breakfast right near the station. I would happily stay again.

Thank you very much for your wonderful review and for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed your stay with us and especially appreciated our breakfast selection, the quiet room, and the convenient location near Frankfurt Central Station. It is great to know that our team’s friendly service and smooth check in left a positive impression. Your comment about the mattress is also much appreciated and helpful for future guests we will gladly assist with a topper upon request. We truly value your recommendation and look forward to welcoming you back for another pleasant stay in Frankfurt. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Okay Hotel

Catatan Tripadvisor 3.0/5

EllieAyamba Ulasan TripAdvisor tersertifikasi

Not as scary as how other reviewers have potrayed this place to be. The hotel is quite okay.In terms of cleanliness it wasnt spotless but it wasnt filthy either... Staff were adequately friendly neither rude or eager to please but proffesional.They were pleasant enough to give me a late check out at 1:30pm. Yes there were homeless people even right outside the hotel...But no aggression.I did walk at night a solo black female traveller,I just had to be hyper vigilant. The location is quite okay,1.7km from the shopping district...Allowed me to walk and do my shopping without taking an uber or a train. Walking distance to the river too Overal its an okay place to stay

Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to read that you found our hotel conveniently located and appreciated the professionalism and helpfulness of our team, especially the flexibility in offering a late check-out. It is also good to hear that you felt comfortable exploring the area and enjoyed the short walking distance to both the shopping district and the river. At the same time, we appreciate your constructive comments regarding cleanliness. We will review this with our housekeeping team to ensure all areas consistently meet the high standards we strive for. Regarding the surroundings near the main station, we understand your observations. While the situation in the area is beyond our direct control, our staff and security partners remain attentive to ensure a safe and comfortable environment for all guests. Thank you again for your balanced and fair review. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Mit freundlichen Grüßen Scott F. Thaxton Director of Operations

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 623 ulasan 8.6/10 Lokasi
  • 636 ulasan 6.7/10 Kamar
  • 458 ulasan 8.4/10 Pelayanan
  • 23 ulasan 6.6/10 Internet
  • 311 ulasan 9.3/10 Sarapan
  • 268 ulasan 6.3/10 Kebersihan
  • 84 ulasan 7.5/10 Makanan
  • 40 ulasan 2.8/10 Minuman

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