La Citadelle Hotel Metz - MGallery Collection 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 2,044 أراء

نضمن لكأفضل سعر
La Citadelle Hotel Metz - MGallery Collection - Image 1
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La Citadelle Hotel Metz - MGallery Collection - Image 3
La Citadelle Hotel Metz - MGallery Collection - Image 4
5 Avenue Ney, 57000 METZ, France

الوصف

خدمات الفندق الإضافية

  • A room service menu dedicated to fresh and homemade products!

  • An authentic and historic building in the heart of Metz

  • Paid private parking in front of the hotel; subject to availability

  • Meeting spaces adapted to all types of events.

  • Meeting areas comply with health measures, suitable for all types of events

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

La Citadelle Hotel Metz - MGallery Collection

5 Avenue Ney
57000 METZ
France

نظام تحديد المواقع العالمي (GPS):49.114105, 6.170292

الهاتف
فاكس +33 3 87 17 17 18

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  2,044 أراء

تقييم TripAdvisor  4.2/5  1,089 أراء

2025 شهادة تميّز

Nice hotel - lack of customer focus by some staff and management

ملاحظة Tripadvisor 4.0/5

Myrtyl Solo travel - تقييم TripAdvisor المعتمد

Dear Myrtyl, Thank you for your feedback regarding your recent stay at Hôtel La Citadelle Metz - MGallery Collection. We are pleased to hear that you found our hotel pleasant and appreciated its location. However, we deeply regret the experiences you encountered concerning customer service and the attention from our staff. Your observations regarding the breakfast service and staff engagement are invaluable. We strive to maintain a high standard of service and will address your comments with our team to encourage a more attentive approach. Regarding your request for a late checkout, we apologize for the miscommunication and for any inconvenience it caused. We appreciate your insights and hope to welcome you back in the future, ensuring a more satisfactory experience. Best regards, Hôtel La Citadelle Metz - MGallery Collection

Hotel perfect! Restaurant… 😒

ملاحظة Tripadvisor 5.0/5

HaykeKookt Solo travel - تقييم TripAdvisor المعتمد

Dear HaykeKookt, Thank you for your kind words regarding your recent stay at Hôtel La Citadelle Metz - MGallery. We are delighted to hear that you found our hotel and its location perfect, and that our staff provided you with exemplary service. However, we sincerely apologize for the experience you had at our restaurant. We strive to maintain high standards across all areas of our establishment, and your feedback is invaluable. We understand the importance of a warm welcome, and we regret that this was not your experience. Furthermore, we do recommend our room service for a more comfortable dining option, and we appreciate your comments regarding its availability. We hope to welcome you back in the future for an even better experience. Best regards, Hôtel La Citadelle Metz - MGallery

A very comfortable room and a terrific location for the Christmas markets!

ملاحظة Tripadvisor 5.0/5

Steve S تقييم TripAdvisor المعتمد

Dear Steve, Thank you very much for sharing your positive experience at Hôtel La Citadelle Metz - MGallery. We are thrilled to hear that you found your room comfortable and enjoyed our prime location, particularly during the festive season of the Christmas markets. It is always rewarding to know that our guests appreciate the unique blend of history and modernity that our hotel offers. We are especially pleased to hear your kind words about Kimberly at reception. Our team strives to provide exceptional service, and it is gratifying to know that her efforts made your early arrival more convenient. Your compliments regarding the spaciousness and cleanliness of the deluxe double room, as well as the breakfast buffet, are greatly appreciated. We take pride in offering a variety of delicious options, and we are delighted that you enjoyed the quiche Lorraine. Thank you once again for your recommendation. We look forward to welcoming you back in the future for another wonderful stay at our hotel. Best regards, L'équipe de la Citadelle Metz - MGallery

Can become very expensive

ملاحظة Tripadvisor 3.0/5

John H تقييم TripAdvisor المعتمد

Dear John H, Thank you for taking the time to share such detailed feedback following your recent stay at MGallery La Citadelle. We're pleased to hear that you appreciated the elegance of the refurbished Citadelle and that Kimberley made you feel welcome. We're also glad that you found your room comfortable and enjoyed your dining experience. We understand your concerns regarding the additional costs for certain amenities and dining options. Our goal is to offer a range of services that cater to various preferences, but we appreciate that this can sometimes add up. Your feedback is invaluable in helping us improve our offerings and ensure a better experience in the future. Thank you again for your review. We truly hope to have the opportunity to welcome you back should your travels bring you our way again. Kind regards,

Highly Recommended

ملاحظة Tripadvisor 4.0/5

richardvines تقييم TripAdvisor المعتمد

Dear Richard, Thank you very much for your kind words and positive feedback regarding your recent stay at Hôtel La Citadelle Metz - MGallery. We are delighted to hear that you found our property to be a good value and appreciated the location, service, and your room. We look forward to welcoming you back in the future for another enjoyable experience. Sincerely, L'équipe de la Citadelle Metz - MGallery

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,270 أراء 9.3/10 الموقع
  • 1,518 أراء 8.5/10 الغرفة
  • 1,275 أراء 8.8/10 الخدمة
  • 9 أراء 6.2/10 إنترنت
  • 961 أراء 9.1/10 مستوى الراحة
  • 735 أراء 8.8/10 الإفطار
  • 619 أراء 8/10 المطاعم
  • 387 أراء 8/10 وسائل الراحة

مشغّل بواسطة Trustyou

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مجاناً: انضم لتصبح عضوًا

عند القيام بالحجز في هذا الفندق:

  • اكسب نقاط Rewards ونقاط Status

  • يمكنني استخدام نقاط Rewards

  • سوف أستفيد من المزايا

  • يمكنني الاستفادة من السعر الحصري للأعضاء

منشآتنا الأخرى القريبة

جميع فنادقنا في Metz

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.