Mercure Florence Center 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 736 รายการ

Mercure Florence Center - Image 1
Mercure Florence Center - Image 2
Mercure Florence Center - Image 3
Mercure Florence Center - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large patio for soft lounge events, available in the summer

  • Spacious rooms with A/C, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Florence Center

Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS
50123 FLORENCE
Italy

พิกัด:43.776466, 11.250824

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง
ใกล้กับโรงแรม
  • ที่จอดรถ

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 736 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,289 รายการ

Certificate of excellence ปี 2024

Disgusting Hotel Room

คะแนนจาก Tripadvisor 1.0/5

aalday0416 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

My husband and I stayed at the hotel for 4 days and it was a total nightmare. Our room was dirty, small, and just not well-kept. Below are three reasons why this hotel was a disaster overall: Reason 1: Mosquitoes Mosquitoes were all over our room. Every day, we came back to about 1-3 new mosquitoes. One day, we knew we killed them all but then when we opened up the covers from housekeeping making our bed, we found a dead one in our sheets! Reason 2: Dust and Cobwebs The amount of dust that we found around the room was unbearable. It was all along the wall and just shows the lack of cleaning this place does. In one corner, we found a dusty cobweb that was still yet to be cleaned. Reason 3: Lack of Cleanliness, Retouch of Walls, and Service The room had so many scoffs from previous guests that you could tell that they did not care about the room. Also, with the amount of mosquitoes we killed, you could see the marks and blood on the walls and floor. I intentionally left a bug stain on the floor to see if our rooms ever got mopped. And to no surprise, it was still there. When we informed the front desk agent lady about the mosquitoes, her reply was “Well did you tell us? We have a plug that we could have put in your room.” Her response was not only rude and lacked empathy, but made us wonder that if you knew your hotel has a problem, why would it not be plugged in the first place? Also, as guests who never been to this hotel, the last thing we would think about when checking-in are mosquitoes. Overall, this place is NOT a 4 Star hotel and definitely NOT worth over 300euros a night.

Dear Guest, Thank you for taking the time to share your experience at the Mercure Firenze Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Firenze Centro your feedback is very important and we would like to inform you that our Team is always at your disposal in order to solve any potential issue immediately. I have already informed our Front Office and Housekeeping Department, with the aim to prevent these kind of issues in a future and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent

Nice place to stay

คะแนนจาก Tripadvisor 4.0/5

Rivergirl1 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We were in a pinch and needed to find another place to stay since our Airbnb had some mould issues and we were unable to stay there. We found Mercure and were able to get a basic room. Its in a very good location close to the train station. We loved the outdoor seating area and filtered water station but didnt spend much time in the hotel. The staff were amazing and helpful. The bed was comfortable and the room was clean but could be cleaner. The bathroom had mold growing on the tiles and could use a deep clean. There was noise from the street that disturbed us in the early morning but thats city life in Italy. Overall, it was a very nice place to stay.

A great place to stay for your Florence Vacation

คะแนนจาก Tripadvisor 5.0/5

2AussieGirls รีวิวที่ได้รับการรับรองจาก TripAdvisor

The Mercure Firenze Centro is a great place to stay for your Firenze vacation, particularly if you are arriving by train. The hotel is centrally located a 4 minute walk from the station, a bonus not to have to walk too far dragging a suitcase over cobblestones and narrow paths. It's with a 5 minute walk of markets and 15-20 minutes to Ponte Vecchio bride - so very central for all you might want to see in Florence. Hotel is clean, beds are comfortable, staff are very friendly, great restaurants near by - want more do you want!

Excellent Stay in Florence

คะแนนจาก Tripadvisor 5.0/5

K O Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent stay. From friendly, efficient check in, clean, air conditioned room, and great housekeeping. Very complete and affordable breakfast. All staff were friendly and very responsive to all enquiries. Very close to many of Florence’s attractions.

Top staff and location

คะแนนจาก Tripadvisor 5.0/5

rllusa Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We decided to stay here because of the location but once we got inside the staff especially Francesco on reception were the best. He even told us about the Fiorentina match going on while we were there so we were able to buy tickets and watch the match. I loved his moustache.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 588 ความคิดเห็น 9.5/10 ทำเล
  • 532 ความคิดเห็น 8.1/10 หัองพัก
  • 524 ความคิดเห็น 9.5/10 บริการ
  • 16 ความคิดเห็น 2.1/10 อินเทอร์เน็ต
  • 279 ความคิดเห็น 7.9/10 ความสะดวกสบาย
  • 214 ความคิดเห็น 6.1/10 อาหารเช้า
  • 202 ความคิดเห็น 7.2/10 ความสะอาด
  • 97 ความคิดเห็น 9.2/10 บรรยากาศรอบๆ

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Florence