Dear Guest, thank you very much for taking the time to share such detailed feedback about your stay at ibis Styles Wałbrzych. We are pleased that you enjoyed our breakfast, the comfortable and air-conditioned hotel, and especially the helpful recommendations for exploring the area. We will certainly pass your kind words on to our team, particularly the colleague who helped you with the sightseeing tips. We are sorry that you experienced difficulties when making your booking online. We are glad, however, that our Accor colleague was able to assist you by phone and complete the reservation. Thank you again for your feedback and we hope to welcome you back on your next visit to Wałbrzych. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you for sharing your positive feedback about your stay at ibis Styles Wałbrzych. We are pleased that you appreciated the cleanliness, efficient air conditioning and helpfulness of our team. Thank you also for recommending us. We hope to welcome you again in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you very much for your kind review. We are delighted to hear that you had a very pleasant stay and that you enjoyed our breakfast. It is especially rewarding to know that you slept well and appreciated the comfort of our mattresses and pillows. Thank you for sharing your experience with us. We look forward to welcoming you back to ibis Styles Wałbrzych in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you very much for your positive feedback. We are delighted to hear that you had a very pleasant stay and that everything met your expectations. We truly appreciate your kind words and hope to welcome you back again soon. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you very much for your kind and detailed feedback. We are delighted to hear that you were satisfied with your stay and that our team was able to assist you promptly whenever needed. It is wonderful to know that you enjoyed our breakfast buffet, appreciated the value for money, and had a positive experience in our restaurant. We are also especially pleased by your recognition of our night auditor. We will be happy to pass on your thanks for his prompt response and assistance in resolving the disturbance during the night. We also appreciate your comment regarding the windows. As indicated in our hotel description, the windows in our rooms cannot be opened. All rooms are equipped with air conditioning, but we understand that this may not be the preferred solution for every guest. Thank you once again for your valuable feedback. We look forward to welcoming you back in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you very much for your kind review of ibis Styles Wałbrzych. We are delighted to read that you appreciated the cleanliness and upkeep of the hotel, the friendliness of our team, and the varied breakfast selection. Thank you as well for recommending our hotel, this means a great deal to us. We also appreciate your practical suggestion regarding additional shelf space or extra hooks in the bathroom. Feedback of this kind is very valuable, as it helps us better understand our guests’ needs and improve comfort. We hope to have the pleasure of welcoming you again in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you for sharing your feedback following your stay. We are delighted to hear your positive comments about our breakfast, its variety, and the attentive service of our team. Your special appreciation will be shared with our staff. We are sorry to learn about the lukewarm water in the shower and the delayed booking confirmation. We kindly ask our Guests to report any issues during their stay so we can address them promptly and improve overall comfort. Your remarks have been forwarded to the relevant departments. Thank you for your honest comments regarding pricing and value. We appreciate your feedback and hope to welcome you again for a more satisfying experience in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you very much for sharing your detailed feedback. We are pleased to hear that you enjoyed the hotel overall, especially the breakfast and the helpfulness of our team. We are truly sorry for the discomfort caused by the temperature in your room. All our rooms are equipped with air-conditioning and a mechanical ventilation system, which is why the windows cannot be opened. This design was chosen for safety reasons. Our reception is available 24/7 and always ready to assist with adjusting the temperature or checking whether the ventilation is functioning correctly. The small ventilation flap you mentioned can indeed be difficult to locate, and we apologise for the inconvenience this caused. We appreciate your kind words despite these issues and hope that your next stay will be much more comfortable. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you for your kind review and for appreciating our team, clean rooms, and breakfast. We hope to welcome you back in the future, providing a better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for sharing your feedback and for choosing to stay with us during your visits to Wałbrzych. We are pleased to hear that our location, next to Victoria Mall, and the quietness of our hotel make it a great choice for you. It is also wonderful to know that you enjoy our breakfast, which is something we take great pride in. We look forward to welcoming you back during your next visit to Wałbrzych. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for your feedback. We are glad that you found our value for money to be reasonable. However, we apologize for the discomfort caused by the air conditioning malfunction and the inability to open the windows, which are kept sealed due to safety regulations. We understand how this affected your stay and are working to address these issues promptly. We will also review your comment about the scrambled eggs to ensure an improved breakfast experience. We hope to welcome you back in the future, providing a better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for your feedback. We are pleased to hear that you found our hotel very clean and felt it exceeded the typical 3-star standard. We look forward to welcoming you back in the future, providing an even better experience. Z wyrazami szacunku. Julia Nowakowska Front Office Manager

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you had a good stay and appreciated the friendly staff, the excellent breakfast, and the room, which was perfect for a weekend or city trip. We are also pleased that you were satisfied with your choice of our hotel. We are especially grateful for your kind words about our team member Kasia. It is wonderful to hear that everything went well during your stay. We hope to welcome you back in the future, providing an even better experience. Sincerely, Julia Nowakowska Front Office Manager