ibis Kolkata Rajarhat 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 613 comentários

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garantido
ibis Kolkata Rajarhat - Image 1
ibis Kolkata Rajarhat - Image 2
ibis Kolkata Rajarhat - Image 3
ibis Kolkata Rajarhat - Image 4
Cf 12 Action Area 1C, New Town, Rajarhat, 700156 KOLKATA, India

Descrição

Extras do hotel

  • Located near New Town, Eco Park

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Web corner

  • Wheelchair accessible hotel

Nossas acomodações

Localização do hotel

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

GPS:22.581506, 88.461337

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Serviço de quartos

SPICEIT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  613 comentários

Classificação no TripAdvisor  4.5/5  517 comentários

Certificado de excelência 2024

Housekeeping

Classificação TripAdvisor 5.0/5

Discover35688525790 Avaliação certificada TripAdvisor

The attendant manjarul is very good and helpful. He helped in keeping the room hygnic and clean. He is very polite and professional. Hello helped in guiding the exploring areas in Kolkata. He is very approachable. I will recommend anyone coming to Kolkata and visiting ibis hotel reach out to him for any help.

Bad experience

Classificação TripAdvisor 1.0/5

TrailBlazer764688 Romântica - Avaliação certificada TripAdvisor

I recently booked a room at Ibis Rajarhat through Agoda (Booking ID: 1485884753) and was shocked by the poor attitude of the front office staff. I had booked a room with a single bed but due to an error, it was reserved as a twin bed. I had also made a special request for a single bed in advance. When I arrived at the hotel, I encountered a front office staff member named Miss Manisha. Her behavior was extremely unprofessional and rude. Instead of resolving the issue or trying to accommodate my request, she flat-out denied giving me the room. Her tone and attitude made the situation even worse, leaving me with no option but to check in at another hotel. This experience was deeply disappointing, and I would not recommend this hotel to anyone. A little courtesy and professionalism from the staff could have made a big difference. If you're looking for good service, look elsewhere.

Dear Mr. Guest, Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director Of Guest Services

Great housekeeping

Classificação TripAdvisor 5.0/5

Roving42021236940 Avaliação certificada TripAdvisor

Good service and interaction overall. Nice housekeeping and Great skills, timed cleaning of rooms and delivering of kits and other things by Chiranjit Ji also timely availability. Also hassle free cleaning of room and washroom done by him.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director Of Guest Services

Pathetic! Never ever EVER again!

Classificação TripAdvisor 1.0/5

Palashnikov97 Avaliação certificada TripAdvisor

This is the first time I'm ever writing a negative review for a hotel after changing my initial review. Any iota of guest hospitality is only till they get a positive review. Expect no courtesy from anyone except the front desk and the housekeeping staff. The lobby, all the way to the corridors smells like beer and puke. Rooms are standard, nothing special to mention other than the poor lighting. I understand mood light, but there isn't a sigle ceiling light around the bed so good luck with reading. I travel frequently to many hotels, most hotels more than a few times a month, only at Ibis Rajarhat do you get a consistently terrible standard of service without fail. The staff is probably always sleeping because other than the front desk, no one will ever pick up your call even if you're dying of thirst. Rooms are never dressed properly and you always have to call for things to get in order, and I've already explained how the calls are received here. Despite prior intimation, smoking rooms are always unavailable, 5th stat in this hotel, no smoking room alloted till date. Same happened this time, but this time there was a wedding reception in the general smoking area and despite how much I crave the kick I'm not gonna smoke at the entrance of someone's wedding reception. Some rooms smell like damp mouldy wood, others are fine, so all depends on your luck. Despite 3 separate requests for a towel to the gym, no towel was provided. For some reason my company keep giving me the same hotel in Kolkata but I would never spend a single penny out of pocket to ever stay in this property, neither would I advocate it to any of my friends or family. Each stay here has felt like imprisonment. Despite the validity of your reason, they will not provide you with a second key card for a double sharing room, and the reason they give is so absurd you'll start laughing, I'm sure there must be some restriction to the front desk staff from the management, bottom line, I always have to bother the busy busy people for access to my floor. Soundproofing seems like foreign concept here because you can hear your neighbour's commode flush. And dare you show any displeasure! Upon confronting few of the staff I was hailed with all kinds of colourful jibes of hatred in Bengali, if only they knew I'm also a native Bengali and I understand all their distasteful remarks. Sure it has some good things too, few of the staff actually behave like they work at an Accor property, Subhro being one of them, my god I miss that guy! The mist feature of the shower head is delightful. And that's about it. I can't think of anything positive to say here. To summarise, if your work requires to travel frequently, and you need some much need rest and relaxation to unwind after a long days work, stay away from this one. This property is a shame to the Ibis product and L'espirit Accor is dead here!

Dear Mr. Palash, Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director Of Guest Services

Stay

Classificação TripAdvisor 5.0/5

Pioneer14155520272 Viagem individual - Avaliação certificada TripAdvisor

आपकी होटल की सर्वीस बहुत अच्छी है । सुमन जी एवं आयन जी का कस्ट्मर के प्रति सहयोग बहुत अच्छा है में पिछले 15 दिन में दूसरी बार स्टे कर रहा हु ।पहली बार भी मूझे अछि सर्विस मिली । इस कारण में दुबारा आपकी होटल में स्टे मिया हु । आगे भी दुबारा में आपकी होटल में स्टे करूँगा । सर्विस के य धन्यवाद

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 603 comentários 9.4/10 Localização
  • 1.802 comentários 6.7/10 Quarto
  • 4.129 comentários 8.6/10 Serviço
  • 48 comentários 9.5/10 Wifi
  • 866 comentários 6.6/10 Limpeza
  • 597 comentários 9.5/10 Atmosfera
  • 554 comentários 2.4/10 Conforto
  • 541 comentários 8.6/10 Café da manhã

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.