ibis Melaka

ibis Melaka 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 210 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Localização do hotel

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

  • PANORAMA BUS MELAKA:  ROUTE 17 JALAN BENDAHARA

  • De avião

    KLIA A 130 km / 80,78 milhas - Transporte pagamento

  • De trem

    TAMPIN RAILWAY A 36 km / 22,37 milhas

GPS:2.197616, 102.25204

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Nossas acomodações

Furnished with the new ibis bedding, all rooms are generously sized and offer practical amenities required for a relaxing stay. These include a choice of Queen or Single beds and WIFI access. Comfortably accommodates up to 2 adults.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
ibis Melaka

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  210 comentários

Classificação no TripAdvisor  4.0/5  325 comentários

Busy Hotel,

Classificação TripAdvisor 5.0/5

jackkjlim Avaliação certificada TripAdvisor

Called and request for connecting room, and eventually got it. Thanks a lot. The bed has some squeaking noise, but since i knew it was a fully booked day, so I did not request to change. It was still bearable for me. Counter flooded with Customer while check in, maybe at least 40-50 people in the q. Breakfast was crowded as well. I'm sure the counter and restaurant could use a couple more hands during my stay. The rest is ok, just missed the complimentary fruits.platter

Dear Mr Jack, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

Confirm booking yet Hotel is not Operational

Classificação TripAdvisor 1.0/5

JKasim23 Avaliação certificada TripAdvisor

Arrived at hotel to find out that the Hotel is not open to guest. It has been turned into a Quarantine Hotel. Yet the Accor Apps confirmed my booking. Complaint thru Accor till today has not received a apology/reply back. Disappointing!

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback. It is always a pleasure to received constructive feedback from our valued guest and we are sorry to hear about the inconvenience caused that you faced during your arrival and starting 11 November 2021 we already started our full operation back. Once again please allowed us to apologize regarding inconvenience, and we hope to serve you better in future Best Regards, Ibis Melaka Team

Feel welcome, like always

Classificação TripAdvisor 5.0/5

InteLLIM Negócios - Avaliação certificada TripAdvisor

Overall experience beyond my expectations. Cleanliness, room space, value for money and location. Accor hotels is always my preferred and first choice for business and leisure. Look forward to be back soon for the Accor hospitality.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Terrible

Classificação TripAdvisor 1.0/5

Chieulee Negócios - Avaliação certificada TripAdvisor

stay 2 nights. ask for quiet room during booking. but got a room in middle of corridor where most guest have to pass by to reach their room. encounter 2 times door lock problem. the maintenance staff came on 2nd time WITHOUT wearing a mask!!!! seriously in this pandemic period? wearing mask is mandatory by SOP. this is awful. reception counter put a note "room make up on request only" but i room was made up without asking ????

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and our General Manager personally will respond to your email as he taking seriously about this issue as this matter should not be happen in the first place. Please rest assured as we will take a serious action and will make sure that this matter will not happen again in future. Thank you once again for sharing your experience and we deeply apologize regarding about the inconvenience caused during your stay and we hope to serve you better in future. Best Regards, Ibis Melaka Duty Manager

Preferred Hotel in Malacca

Classificação TripAdvisor 5.0/5

zam78 Avaliação certificada TripAdvisor

THE best hotel for my holiday with my family.Great location and easy access by walking to Jonkers Walk, Hard Rock Cafe,Malacca Heritage Site, River Cruise and locate in the heart of city centre.You ll never regret if you choose IBIS Malacca and a part of Accor Silver members you will received welcome drink n fruit bouquet during your stay.

Dear Mr. Zam, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

A value for money 4 star hotel in Melaka

Classificação TripAdvisor 4.0/5

tktuntan Avaliação certificada TripAdvisor

Easy check in & check out. Ample parking lots. Very centrally located to food & tourist to visit areas . One of the best beds I have ever slept on. However cleaning under the bed was poorly done -dusty & obviously things are swept under the carpet(below the bed.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and I will look into the points mentioned as we strive to continuously improve the quality of our Hotel Facilities and Services. Thank you once again for sharing your experience and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Kid friendly, good service, good food, clean hotel and room

Classificação TripAdvisor 5.0/5

mohdiskhandarmoh2020 Avaliação certificada TripAdvisor

We booking 2 room. Stay 3d2n 👉 Good service 👉 Good food 👉 My family very happy during our stay 👉 Staff at restaurant very helpful 👉 Receptionist and very polite 👉 Fast check in and check out 👉 Will come again next time 👉 Also very good offer during our stay

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Very Nice

Classificação TripAdvisor 4.0/5

AQAJ Avaliação certificada TripAdvisor

Ibis Melaka is one of the best hotel in Melaka. The services, facilities and rooms are very good. it is my pleasure to stayed at this hotel. Keep up the good work and surely i will return to stay here when i visit Melaka again.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Getaway

Classificação TripAdvisor 4.0/5

anthonyyslee Avaliação certificada TripAdvisor

The Counter Staff were friendly and they try to accommodate your needs. The hotel location were good and they have amber of car park. And the price is reasonable. The room were nice and cleaned. I would introduced to friends who want to go Melaka for a short stay. This is the most convenience for a family trip.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

FRIENDLY AND NICE PLACE TO STAY

Classificação TripAdvisor 5.0/5

Collin1911 Negócios - Avaliação certificada TripAdvisor

First time staying at this hotel especially during the pandemic. The SOP was a compulsory and the staffs at breakfast area were superb and friendly. Things was properly handled and the planning for breakfast was good. Overall, I will recommend this hotel for its rate, location, facilities and friendly service. Thank you Ibis Melaka!

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Understated hotel with good value and experience.

Classificação TripAdvisor 5.0/5

ShawnSEG Avaliação certificada TripAdvisor

This is an understated property which can deliver value, experience and most importantly comfort. There are two types of staffing here: the work horses that may not communicate well or understand top end hospitality, but the others who understand it are able to make sure this get fixed right. My only disappointment was breakfast, it was just barely adequate. There was no egg station, so hard boiled eggs is what I ended up with. Here are my experiences: Aircond is really powerful, and the temperature control is very accurate. You can get the rooms down to 20 degrees if required! In the suites, the blowers hit the bed heads, so it can get too cold. Car Park is in secured open air compound behind the hotel, presumably land owned by the hotel. If it rains, you will need an umbrella to get to your car. Mornings and late afternoons you have shade, its the afternoons that the cars get heated up. Restaurant food is actually quite decent. We had chicken wings and soup as appetisers, but it filled us up like it was half dinner. We didn't try the RM29nett buffet lunch. The bar next door looked interesting, except its designed more for a starbucks cafe. Unfortunately, the staff there couldn't understand much of our requests. The staffers tend to seem aloof, but they seem to have a lot of work cut out for them. In general, you are expected to have a good stay. This is not a hotel that takes you for granted. This is a hotel that seems keen to keep improving. As a frequent traveller, you can sense the vibe of the hotel as soon as you walk into it.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and I will look into the points mentioned as we strive to continuously improve the quality of our Hotel Facilities and Services. Thank you once again for sharing your experience and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Great location in Malacca

Classificação TripAdvisor 4.0/5

YRIsmail Avaliação certificada TripAdvisor

Good 3star hotel within easy walking distance to tourist attractions and places to eat. Room was good size, easy outdoor self parking facilities and quick check in/express check out service. Will come stay again at this hotel.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Conveniently near the Melaka Old Town

Classificação TripAdvisor 4.0/5

alv1n147 Couples - Avaliação certificada TripAdvisor

Location is good and within walking distance to Jonker Street and old town. Hotel and rooms are clean and cosy. The new pool is nice and great for kids. But better if carpark is free for hotel guests. It was free before.

Poor cleanliness

Classificação TripAdvisor 2.0/5

Curious281075 Família - Avaliação certificada TripAdvisor

Check in room with empty shower gel in the toilet. And tissue box left with few pieces of tissues. The floor is with a lot of sands on it suspect no vacuumed done. Swimming pool allowed guest without proper swimming wear.

Good location marred by unprofessionalism of reception / front desk crew

Classificação TripAdvisor 3.0/5

reneyapbp Família - Avaliação certificada TripAdvisor

Overall, the value for money at Ibis Melaka is great for its location. However more needs to be done in the way the hotel is managed. 1. No welcome drink voucher given nor was the accor membership privileges acknowledged by the check-in staff. I asked if the Ibis Melaka is a participating hotel for Accor members where i would usually get a welcome drink voucher at the bar / restaurant and late check-out subject to availability. The female check-in staff said "no we ran out of the printed coupons. I will send someone to your room with the voucher later." In the end, i didn't get the voucher at all but a plate of fruit. I wasn't sure if this was a replacement for the voucher or because the printed voucher was still not available? I didn't get the voucher at all in the end nor was there any follow-up. I also requested for late check-out while checking in. The same reception staff didn't seem willing to do so and initially said no. Then she changed her tune to say latest possible was 1PM. I shared that my transport was departing at 3.30PM and requested for a 2PM check-out given that i was travelling with two children. I also shared that i booked direct on the Accor App and as such would like to request for a 2PM check-out as late check-out of up to 4PM was possible with the membership tiering privileges. The front-liner relented...but i had to remind her to update my key card access. 2. Checking out experience Now, i have a 2PM check-out. So obviously i was out and about from 1030AM - 12.45PM. I got back into the hotel room and began packing up the miscellaneous. I had the door latched from the inside as security. My two children were in the room while i was using the toilet when the door was opened by a male housekeeping staff. Thankfully it was latched from the inside as I was using the toilet. My elder child was at the door and i came out very quickly to check what was going on. It was around 1.15PM. The indian housekeeping staff was speaking into the walkie-talkie and asking me to answer my phone? I was like..."WHAT? The phone wasnt even ringing?". Then he spoke into the walkie talkie again AND then the phone rang. Another female staff called Hakim/Hakin spoke accusatorially on why I havent checked out as it was past 12PM. I asked her if she knew I had late check-out? She then said it is part of the procedure to call all late-out checkout guests to confirm if they still wanted the late check-out? That was new to me. Terrible recovery.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and I will look into the points mentioned as we strive to continuously improve the quality of our Hotel Facilities and Services. Thank you once again for sharing your experience and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Best location for value for money!

Classificação TripAdvisor 4.0/5

huz517 Família - Avaliação certificada TripAdvisor

We had a great experience except the service at Swimming Pool. The hotel serviced the swimming pool during weekend and delay in opening the pool on Sunday morning without informing the guests. The staff could be more polite and polish when handle the questions from the guests.

First visit

Classificação TripAdvisor 4.0/5

tknight272010 Solo travel - Avaliação certificada TripAdvisor

The hotel is central to old historical malacca, and is surrounded by reasonable food outlets, but a taxi is needed to and from the bus terminal, a river trip is an essential must, try some ice cream in various flavours

Awesome stay

Classificação TripAdvisor 5.0/5

sulaimanshah20 Família - Avaliação certificada TripAdvisor

Nice Hotel & Good Service rendered. Friendly staff. Pleasant environment. Breakfast was good enough too. Kids friendly pool. Clean and beautiful room. Hotel close to historical places. Overall good stay in Ibis.

CLASSIC STYLE

Classificação TripAdvisor 5.0/5

Tansri88 Couples - Avaliação certificada TripAdvisor

Nice Hotel with classic environment, Quiet near with Malacca explore area . Not far from dinner area, Plenty parking space, This hotel meet our expectation, We should come back again, ONE NIGHT WAS'T ENOUGH.

Leisure trip

Classificação TripAdvisor 4.0/5

Paradise01659815040 Friends getaway - Avaliação certificada TripAdvisor

I like the hotel location which is strategically in town and we able to walk to jonker street within 15mins, and is safe to walk around. they surprise me by giving me an upgrade of room from deluxe to suite. great service

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