Pullman Ciawi Vimala Hills Resort Spa & Convention 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.9/5 2,057 أراء

نضمن لكأفضل سعر
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Pullman Ciawi Vimala Hills Resort Spa & Convention - Image 4
Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, 16770 Bogor, إندونيسيا

الوصف

خدمات الفندق الإضافية

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • Featuring 227 rooms and villa with scenic balconies offering a Mount Salak views

  • Delight in diverse dining experiences at 2 upscale restaurants and 2 bars.

  • Dive into relaxation at 4 swimming pools, including a Kids Club, Activity Center, and Spa

  • Host grand events in 2 elegant ballrooms and 5 versatile function rooms, up to 1300 guests

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor
إندونيسيا

نظام تحديد المواقع العالمي (GPS):-6.66528, 106.86764

الهاتف
فاكس +62 251 8306889

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.9/5  2,057 أراء

تقييم TripAdvisor  4.9/5  5,177 أراء

nice staff, very friendly

ملاحظة Tripadvisor 5.0/5

Trek43452287106 تقييم TripAdvisor المعتمد

very nice staff, mas aziz very helpfull........always comeback here everytime we're on holiday. even late night....

Dear Trek43452287106, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

😁😁👍👍👍👍

ملاحظة Tripadvisor 5.0/5

Ai Ling H تقييم TripAdvisor المعتمد

Housekeeping Ahmad very good cleaning. The room was excelent clean.He keep asking if we need something else and we appreciated his kindness

Dear 674ailingh, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Disappointing Experiences

ملاحظة Tripadvisor 1.0/5

Velensia G تقييم TripAdvisor المعتمد

The hotel room was spacious with a large bed and generally clean. We appreciated the friendly staff, spa, restaurant, breakfast, and beautiful scenery. However, several issues made our stay less pleasant: - Room facilities: The lavatory had poor air circulation, leaving an unpleasant smell. The Nespresso machine was broken throughout our stay despite informing housekeeping. - Noise: On Friday night, loud music, conversations, and a crying baby disturbed the evening. Additionally, the neighbour above moved furniture late at night, affecting rest. - Photo service: While the free photo service seemed like a nice touch, the vendor’s workflow was inefficient. We waited 30 minutes to select a photo, and the admin responded defensively and visibly mocking me when I raised the delay. The hotel receptionist later stated that the service was not part of the hotel, which added confusion. - Membership points: Promotional materials across the hotel stated that ALL members would earn 3x points for extra spending in restaurants and cafes. Staff reassured me that my purchases on November 20–21 would be credited, even taking photos of my membership app. However, customer care later informed me that points could not be processed. This inconsistency was disappointing. I have been a loyal ALL Accor customer for four years, but this experience has affected my trust and motivation to continue. I hope management will review these issues, improve communication with guests, and ensure that membership benefits are honoured as advertised.

Dear ValensiaG, Thank you for taking the time to share such detailed feedback about your recent stay. While we are pleased to hear that you enjoyed the spacious room, friendly staff, spa, restaurant, breakfast, and beautiful surroundings, we are truly sorry that several issues prevented your stay from being fully enjoyable. Please accept our sincere apologies for the discomfort caused by the lavatory ventilation and the malfunctioning Nespresso machine. This is not the level of comfort we aim to provide, and we regret that the issue remained unresolved despite your report. We are also concerned about the noise disturbances you encountered. Ensuring a peaceful and restful environment is important to us, and we will review our procedures to better prevent such disruptions in the future. Regarding the photo service, we apologized for the confusion and the unprofessional behavior you experienced. Although the service is operated by an external vendor, the interaction you described does not reflect the standards we expect for our guests. We will be addressing this matter directly with the provider. We also sincerely apologized for the misunderstanding regarding the 3× ALL points promotion. Your loyalty over the past four years is greatly valued, and we understand how frustrating it must have been to receive conflicting information. We are reviewing our internal communication to ensure clearer guidance for both guests and staff. Your feedback is extremely important to us, and we would appreciate the opportunity to speak with you personally to address your concerns in more detail. Please feel free to contact us directly at +6287758238610 Thank you again for bringing these matters to our attention. We hope to have the chance to restore your trust and welcome you back for a much improved experience. Warm regards, Yosua Siregar Guest Experience Manager

A special restaurant

ملاحظة Tripadvisor 5.0/5

Walid K تقييم TripAdvisor المعتمد

A special restaurant that deserves 5 stars and I thank both Morsel & dona for their wonderful service and professionalism in dealing..

Dear 463walidk, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Love at First Stay!

ملاحظة Tripadvisor 5.0/5

naffa a تقييم TripAdvisor المعتمد

Stayed for just one night for a short getaway with my husband in an Executive Room. It was quite spacious and nice with a bathtub, complete amenities, and a balcony facing the swimming pool! My stay was made even easier thanks to the hospitality of Kak Dinda, who assisted me with check-in and check-out, and Kak Selly from the restaurant during breakfast. Definitely will come back — one day is not enough!

Dear naffadnda, Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel. My team and I look forward to having you with us again with another wonderful experience. Sincerely, Yosua Siregar Guest Experience Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 373 أراء 8.9/10 الموقع
  • 1,211 أراء 9.3/10 الغرفة
  • 2,072 أراء 9.4/10 الخدمة
  • 7 أراء 8.1/10 إنترنت
  • 990 أراء 9.4/10 وسائل الراحة
  • 658 أراء 9.5/10 شعور
  • 479 أراء 9.1/10 مستوى النظافة
  • 475 أراء 9.3/10 الإفطار

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جميع فنادقنا في بوغور

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.