Mercure Gold Coast Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 4 188

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Mercure Gold Coast Resort - Image 1
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Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Opis

O hotelu

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Nasze pokoje

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Lokalizacja hotelu

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

Pozycja GPS:-28.029533, 153.377278

Telefon
Faks +61 7 5555 7701

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 4 188

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 742

Certyfikat Doskonałości 2024

Really good but needs attention in a few areas

Ocena na stronie TripAdvisor 4.0/5

JeffS758 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Obviously a big golf resort, but I went there for a corporate event. Check in was amazingly fast and smooth and the foyer looked fantastic with a massive staircase. The room was ok but that was all. Aircon wouldn’t heat up not matter how hard I tried to make it work. Some of the furniture is very tired, as were the bathroom tiles and the carpets. The sheets seemed too short and kept creeping up over the end of the bed. You can order food from your room but then have to go collect it. The restaurant was nice although we were asked to wait 45mins for a table when it was half empty. Maybe short on chefs? The bar staff were wonderful but there simply was not enough of them. The bar was often 4 people deep with 1 person serving. This guy worked his butt off but simply couldn’t keep up. Both nights at 8.45 they’d call last drinks even though the bar was crowded. It’s not like you can walk to another bar so we all found this very annoying. The function venue space was perfect and we all enjoyed ourselves over the 2 days. I think if you used the golf course and pool area it’d be a great place to stay.

Lack of staff training

Ocena na stronie TripAdvisor 3.0/5

lost_nomads Couples - Opinia zatwierdzona w TripAdvisor

Got a decent rate via Accor for a 3 night stay. Check in was friendly and explained the hotel options well. Had a golf view hotel room on the second floor of a walk up building. The room had seen recent renovation of soft furnishings and beds, however the fridge froze everything in it and the bathroom is dated. We put our sign up for no housekeeping before the requested time and left it there for our entire stay. The $10 per day never came off our bill. Prices in the restaurant are higher than at the beach & a small menu. We dined in one night and had booked a table 45 mins before arriving but weren’t warned until we got there that it was a 30 min wait for food. The staff were most unprofessional ignoring our attempts for attention to order or get a drink ( which we ended up having to go to the bar ourselves) The wait was actually an hour which is ridiculous, and no offer of a bread roll or something to tide us over. The food was nice when it arrived but it didn’t make up for the pure lack of hospitality.

Not sure this time.

Ocena na stronie TripAdvisor 3.0/5

robbo011 Couples - Opinia zatwierdzona w TripAdvisor

Well, stayed 2 years ago and not much has changed. The sunset deck should need a serious upgrade. I think they should have a vocal singer or some kind of entertainment to get guests out of their room for a cold brew and mingle with other guests, because unfortunately this hotel is absolutely dead at night time!! Main pool is good, but if you’re going to have an outdoor bar, just maybe you should open it up for your guests to enjoy!! The food for lunch and dinner is a lot over priced. 3 little small meals for dinner just cost me $77.00!!! Not good if you want people to come down for a snack and a drink!!! The rooms are nice and clean and the staff are very efficient in their jobs. Well done! Big problem for those who have difficulty in walking upstairs, there’s no elevators in some of the sections of units!! Can I go on, probably, but you will judge this place on your arrival if you choose visit! Good luck.

Excellent

Ocena na stronie TripAdvisor 5.0/5

Екатерина Ф Opinia zatwierdzona w TripAdvisor

I am recently staying in this hotel for n room No . 209 the room is very nice and the bed making is excellent . The washroom also very nice and clean full of complementary. The staff are very friendly and always wear smiles on theirs face. Special thank you housekeeping boy Mr. Sanjay very good attitude and very hard word

Good valued Stay

Ocena na stronie TripAdvisor 4.0/5

vaulesally Opinia zatwierdzona w TripAdvisor

I love this resort. It has a 80,s feel It's out and away from the gold coast city and it only 3 stories high and set amongst the palm trees which gives you that gold coast holiday feel It's very clean and they grounds are well keeped. The only down side is the restaurant bad service and food not great.i sent a message to the HM about his restaurant but he couldn't even bother to reply. We stayed a week here

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 757 Liczba opinii 8.3/10 Lokalizacja
  • 2 282 Liczba opinii 6.8/10 Pokój
  • 2 135 Liczba opinii 8.5/10 Obsługa
  • 47 Liczba opinii 5.4/10 Internet
  • 1 013 Liczba opinii 7.5/10 Komfort
  • 971 Liczba opinii 5.6/10 Czystość
  • 962 Liczba opinii 7/10 Jedzenie
  • 593 Liczba opinii 7.9/10 Śniadanie

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.