Peppers Broadbeach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 468

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21 Elizabeth Ave, 4218 BROADBEACH, Australia

Opis

O hotelu

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Nasze pokoje

Lokalizacja hotelu

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

Pozycja GPS:-28.030805, 153.432188

Telefon
Faks +61 7 5635 1055

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

2 baseny

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 468

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 238

Certyfikat Doskonałości 2025

Great view, let down property

Ocena na stronie TripAdvisor 3.0/5

Donelle L Opinia zatwierdzona w TripAdvisor

As a Platinum Accor Live Limitless member, I chose Peppers with high expectations, but unfortunately this stay was disappointing in several areas. Operational issues began before arrival, with parking instructions not accounting for construction fencing. During the stay, there was no welcome amenity, and a housekeeper entered the apartment unexpectedly. While staff were polite and apologetic, the situation highlighted internal booking and communication issues. Cleanliness and maintenance were also below standard, including holes in bed sheets, stray hairs in the bathroom, a faulty dishwasher, a non-working intercom screen, and a saucepan with a loose handle that raised safety concerns. For an apartment-style property, especially one positioned as premium, several basic inclusions were missing or inadequate — including sufficient kitchenware, proper dishwasher detergent, extra towels, and simple items like kitchen scissors, oven mitts, and a drying mat. A mattress topper on zip beds would also greatly improve comfort. I understand that Peppers apartments are individually owned, and that upgrades can depend on owner decisions, but as a guest, these distinctions aren’t visible — the experience reflects on the Peppers and Accor brands overall. I hope this feedback is taken in the spirit intended and contributes to improved consistency and guest experience in the future.

Stunning Views, Beautiful Rooms!

Ocena na stronie TripAdvisor 5.0/5

Sherpa66758514838 Opinia zatwierdzona w TripAdvisor

Peppers in Broadbeach feels like absolute luxury the moment you enter the room. It's thoughtfully designed with a calm feel. Beautiful decor and beautiful beach views. Would highly recommend.

Disgusting

Ocena na stronie TripAdvisor 1.0/5

Dancoco462 Opinia zatwierdzona w TripAdvisor

Beyond disappointed with our stay air conditioning not working and given the run around Buyer beware stay else where Ropable Do better

Dear Dan, Thank you for taking the time to write a Trip Advisor review following your recent stay at Peppers Broadbeach, I am sorry that your experience was such a poor one. I am sorry that during your stay the Oracle precinct (including the Towers and restaurants at ground level) experienced critical Chiller issues resulting in poor circulation of chilled water to air conditioning systems across the precinct. These issues ultimately led to a 5 hour shut down overnight to undertake emergency repairs and I understand your frustration as this occurred during an extremely warm couple of days on the Gold Coast. I can understand your disappointment due to the heat and I sincerely apologise for the discomfort that this caused. Whilst I understand that this will not change your stay I can share with you that the repairs have been successful and that chilled water supply and fully operational air conditioning has been restored across the Oracle complex. Thank you for your comments Dan and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

A/C doesn’t work properly

Ocena na stronie TripAdvisor 1.0/5

Artie F Opinia zatwierdzona w TripAdvisor

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Dear Artie F, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach. I am sorry that you were uncomfortable during your time with us due to the heat wave that we experienced on the Gold Coast over those dates and also the design of the air conditioning in the apartments having 2 specific zones for the air conditioning, namely the living areas and the bedrooms. This was an original design when the building opened and we are working with Owners who are updating their wall controllers to provide a single zone throughout the apartment. Thank you for your comments Artie F and I do hope that you will provide my Team and I with another opportunity to look after you once more and create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Not a 3 bedroom sky home

Ocena na stronie TripAdvisor 2.0/5

buck115695 Opinia zatwierdzona w TripAdvisor

We have been staying at Peppers Broadbeach for the last 5 years, this will be our last. I booked a 3 bedroom Sky home which we have always booked while staying here in the past, the room that we have received is a small dark 3 bedroom unit with filthy furniture that you don’t want to sit on. there’s an old coffee table that is dangerous, I hit my toe and ripped skin off and the smallest tv I have ever seen, For a so called 3 bedroom sky home our room is in tower 2 room 3503. all previous stays here have been very good which I have left reviews here on trip advisor, after walking in the room I knew straight away this is not what I have booked, I went down to reception and let them know about the room is not a sky home and he said it was and that all Sky homes are the same. I told him I have been staying here for the last 5 years and have never received this type of room before, I am really disappointed as you pay a lot of money and looking forward all year to come back and this happens.I won’t be back so please be aware of what you book and pay for.

Dear buck115695, Thank you for taking the time to complete a questionnaire following your recent stay at Peppers Broadbeach, I am sorry that your experience this time around was a disappointing one, please allow me to express my apologies. I am sorry that the layout and condition of the 3 Bedroom Skyhome was not up to your expectations based on your previous stays at the property. There are a number of different layouts for all of our apartments across both Towers and I do understand that configurations work well or are preferred by different guests. We are currently working with all apartment Owners to ensure that all of the letting pool are presented at the standards expected by our Peppers guests. I appreciate you sharing your comments buck115695 and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. If I can be of any assistance in this regard please do not hesitate to contact me personally. Best Regards, Paul Morton General Manager Peppers Broadbeach

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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