Peppers Broadbeach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 659

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21 Elizabeth Ave, 4218 BROADBEACH, Australia

Opis

O hotelu

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • For convenience, we offer each reservation a complimentary car space

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Nasze pokoje

Lokalizacja hotelu

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

Pozycja GPS:-28.030805, 153.432188

Telefon
Faks +61 7 5635 1055

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

2 baseny

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 659

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 227

Disappointed

Ocena na stronie TripAdvisor 1.0/5

201taryns Opinia zatwierdzona w TripAdvisor

I booked for 10 nights - accidentally booking one more night than was needed. LastMinute.Com tried to seek a refund for one night on my behalf but Peppers refused. Given the length of my stay, and I requested a refund well before arriving, this was not reasonable. Disappointing.

Dear 201taryns, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your booking experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed that the your request to cancel the last night of the booking was declined however the change request was made only 2 days prior to arrival which is within the terms and conditions of the special offer under which the booking was made and I am sorry that you felt that this was not reasonable. I appreciate you sharing your comments 201taryns and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Family holiday

Ocena na stronie TripAdvisor 5.0/5

buck115695 Rodziny - Opinia zatwierdzona w TripAdvisor

We have had another wonderful stay here been coming for quite a few years now and wouldn’t stay any where else close to everything beach shops restaurants all at your fingertips once you step out of your apartment we stayed in a 3 bedroom sky home in tower 1 4204 best views of the coast and hinterland room was very clean and comfortable we stayed 8 nights wishing we had stayed another 8 staff all friendly and check in was a breeze we have already booked for next November see next year 😍

Dear buck115695, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you once again enjoyed your stay in the heart of Broadbeach with all of the shops and restaurants on your doorstep and I will share your comments with my Team which I know they will enjoy reading. Thank you for your endorsement buck115695 and my Team and I look forward to welcoming you back again next November, if not before for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

A great relaxing stay again for nine days.

Ocena na stronie TripAdvisor 5.0/5

rosscooper Opinia zatwierdzona w TripAdvisor

We recently stayed again at Peppers Broad Beach and were thrilled with our stay. We were allocated room 1004. We had a sea view but unfortunately, we lost the afternoon sun from our spacious deck area in the afternoon. The room was magnificent, spotlessly clean and extremely well set up. There was a fully equipped washing machine and dryer which functioned well, a full well-equipped kitchen and a lovely lounge area. There were two televisions - one in the lounge area and one in the bedroom. The bathroom was lovely, very clean and well equipped. the water pressure was excellent. The whole complex is close to many restaurants and a large supermarket. The pools were awesome, and the spa was also easy to access. the water was very warm in the pools. We knew how to access the carparking from our previous visit, so we did not have any problems at all with the procedure for parking. The staff at check- in were polite, organized and very efficient. We really enjoyed our stay again and have no hesitation in stating that we will return.

Dear Ross, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Perfect

Ocena na stronie TripAdvisor 5.0/5

Karen G Opinia zatwierdzona w TripAdvisor

Another wonderful holiday. First time in Tower 2 but didn't disappoint spotless apartment beautiful views just wish I'd booked more nights. Staff were also great. Once you step out of your apartment everything is on your doorstep. Our first choice now when staying in Broadbeach.

Dear O2973RLkareng, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you enjoyed your spotless apartment with its beautiful views and the service from the Team which combined to provide you with an unforgettable experience here in the heart of Broadbeach. Thank you for your endorsement O2973RLkareng and my Team and I look forward to welcoming you back again in the future for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

Incorrect App Info & Poor Communication

Ocena na stronie TripAdvisor 2.0/5

Benjamin W Opinia zatwierdzona w TripAdvisor

I booked a two-night stay, knowing that we would arrive in the early hours of the next morning, so I reserved the night before. I communicated our expected 8:00 am check-in time through the app. Despite this, I received an email questioning why we hadn’t checked in yet and stating that our booking would be forfeited. After several emails back and forth, we finally resolved the issue, and they agreed to hold the room for us. All in all, a very expensive trip at a property that would not be our first choice or preferred. The biggest disappointment, however, was the parking situation. We specifically chose this property because we had a larger vehicle (2.7m high) and needed suitable parking. The app listed the car park's height clearance as 4.4m, but upon arrival, this was not accurate. The staff offered no alternatives or suggestions for parking, leaving us to figure it out ourselves. We spent nearly an hour searching for a suitable spot and ended up parking on the street in a 3-hour zone, which ultimately resulted in a parking fine.

Dear Monkeyseemonkeyso, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience was a poor one, please allow me to express my apologies. I am disappointed that the communication around your pre-registered booking was poor and I have shared your review with the Front Office Manager to ensure that our Team include comprehensive notes on bookings that contain specific guest requests. I am very sorry that the information listed on the app regarding the height of the car park was incorrect, please accept my sincere apologies, following your review this has been updated to the correct height of 2.1m and I can understand your frustration regarding trying to find an alternative parking place for your high vehicle. I am sorry that you found the Team unhelpful in responding to your queries of alternative places to park in Broadbeach and I have spoken to them in this regard to ensure that we can offer our guests different options. I appreciate you sharing your comments monkeyseemonkeyso and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 324 Liczba opinii 4.7/10 Czystość
  • 171 Liczba opinii 7.8/10 Klimat
  • 65 Liczba opinii 5.6/10 Dobra oferta cenowa
  • 7 Liczba opinii 2/10 Śniadanie

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