BreakFree Diamond Beach Broadbeach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 565

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Opis

O hotelu

  • There's plenty to entertain the kids with a fun novelty children's wading pool and playground

  • Relax your muscles with a trip to our cave spa or heated outdoor spa.

  • Secure your vehicle with our undercover parking

  • Splash around in the 2 large lagoon pools with cascading waterfalls

  • Whip up an alfresco lunch at the shaded BBQ area

Nasze pokoje

Lokalizacja hotelu

BreakFree Diamond Beach Broadbeach

10 16 Alexandra Avenue
4218 BROADBEACH
Australia

Pozycja GPS:-28.036189, 153.434223

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.0/5  Liczba opinii: 565

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 807

Great holiday location

Ocena na stronie TripAdvisor 5.0/5

TonyBarcellona Couples - Opinia zatwierdzona w TripAdvisor

Great location with very good staff and amenities very clean and well maintained Definitely coming back. Staff very caring and helpful. The pool and bbq area really good. Very close to Pacific Fair and Broadbeach area can walk to everywhere

Kia Ora Tony, Thank you for taking the time to provide feedback, we are delighted to hear your enjoyed your stay and we look forward to hosting you again in the near future, Kind Regards

Very convenient but need maintenance and blackout curtain

Ocena na stronie TripAdvisor 4.0/5

tropicman86 Opinia zatwierdzona w TripAdvisor

We've stayed for 4 nights in Feb 2024 with our family, with 2 kids. + Excellent location next to the beach and everything Secure car park Pools are great for kids with easy access BBQ next to the pool is awesome We really appreciated all the things for kids in our appartment : games, books, plastic cutleries & plates, prams and cot. - Only one car space for the appartment. Not convenient when you travel with 7 persons with 2 cars. No elevator to access to the appartments. Appartment really need maintenance as there was mold on the kitchen wall. Appartment was not very clean. Dust in all rooms. One big issue was the window blinds. All bed rooms were too bright because of the sun early morning. Everyone was up so early because of that. Please add blackout curtains to all rooms. This is not good equipment.

Kia Ora Tropicman86, Thank you for your for taking the time to provide feedback and we are happy enjoyed the facilities we offer, Due to the size and location of the property our two bedroom units have carparking for one car and our three bedroom units have 2 spaces, due to being central location we are incredibly fortunate to be within a stones throw of the beach, restaurants, cafes, public trans port and walking distance Broadbeach and Surfers Paradise. It is a maximum of a three story walk up and this is advertised on all our websites, I do apologize in terms of cleaning of the unit did not meet your expectations, however I am confident that any issues would have been addressed whilst you were still in residence if highlighted to the team, Kind Regards

Ideal for families, but lower your expectation

Ocena na stronie TripAdvisor 4.0/5

keelyheremaia Rodziny - Opinia zatwierdzona w TripAdvisor

3.5 stars Diamond Beach Resort is a hit and a miss. Their Deluxe rooms are only required to have their bathroom renovated so do not expect much more than a standard room. In fact, we travelled with friends who didn’t have a deluxe room and their room was more modern apart from not having an oven and having an older looking bathroom. The outside yellow is dated. But; that’s where the negatives stop. This place is perfect for families! Two big pools, a kids pool, two spas and access to bbq’s right next to them. It’s a wonderful set up and we will likely return just because of this. The groundskeeper/maintenance man is visible every morning getting things ready for the day. That man deserves a raise! He was awesome. Fixed an issue we had in a matter of seconds with no fuss. The rooms really do need a proper upgrade but our children loved Diamond Beach Resort and it felt safe. Just a short walk to the beach in the morning was wonderful.

Dear Keely, Thank you for your feedback, as our units are individually owned there are at varying degrees of renovation however, we believe they are comfortable and combined with 5 pools plus additionally a central location represent value for money, We are delighted that overall, you enjoyed your stay and look forward to hosting you again in the near future, Sincere Regards

PENNY-PINCHING MANAGEMENT ATTITUDE

Ocena na stronie TripAdvisor 3.0/5

Denis C Opinia zatwierdzona w TripAdvisor

Older style resort is very good for families - big pools, big B-B-Q, children’s play area, very tight security, good size clean apartment, good hot water supply and pressure, as are available at many other Gold Cost resorts but no lifts to reach 2nd or 3rd floor apartments. However it was the greeting we received upon arrival that set the tone for my review. Not particularly friendly greeting - when booking, as I sometimes do when the occasion is relevant, I mentioned that we were celebrating our 55th wedding anniversary and that our son and family were holidaying from Japan. No acknowledgement whatsoever compared to previous instances where the property management has offered congratulations, a welcome to overseas visitors, and even gifted a bottle of wine or chocolates or in a previous instance upgraded our accommodation to a much higher level. But the most noticeable aspect was the 200ml of milk provided in the fridge along with a limited supply of tea and coffee provisions (our party consisted of 4 adults and 1 child staying for 4 nights). When receptionist was approached for some additional milk, we were informed that was all that was provided but we could purchase a carton of milk for $4 ($1.60 at supermarket). In all our previous holidaying and traveling we have never experienced such limited supplies. Obviously a standard situation here as the in-room notes states that "your first cup of coffee is on us". First cup out of a 4 night stay. Also don’t expect free wi-fi ($15/day), available free at so many other alternatives these days, unless you are an Accor member (luckily I am). We have been associated in the past with the accommodation/travel industry and know from experience that attention to detail for individuals can be very rewarding. It is a pity that management at this resort takes such a penny-pinching attitude when compared to other accommodation establishments in the area, when a few cents spent would have been rewarded with a much higher rated review. Denis

Dear Dennis, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations, Sir, as 3.5 accommodation provider we do provide amenities in line with our brand however it would not be uncommon for guests staying longer than two nights whilst we have a small convenience kiosk prefer to purchase their own items from the local supermarket, this would be potentially indicative of some hotels and resorts but I’m sorry that you did not find this sufficient. As an Accor loyalty member, I apologies we were not able to offer an upgrade on this special occasion as this is dependent on availability, due to running at high occupancy levels 9 to 10 months of the year this is not always possible. It was disappointing to hear that your wedding anniversary was not acknowledged however understandably due to the high volume of reservations we receive on a daily basis and additionally as there no formal request, apologies for the oversite. Thank you once again for sharing your concerns and for your support, I do offer my sincere apologies, you can be assured that we have revised our operations based on the comments and constructive feedback you have kindly provided Kind Regards

Great family holiday resort

Ocena na stronie TripAdvisor 5.0/5

Diane W Opinia zatwierdzona w TripAdvisor

We stayed in a 3 bedroom property, it was clean, comfortable and the pools were great! Our door battery died and we were locked out at 10 pm so we contacted the after hours service and were back inside within 10 minutes. It’s our 11th visit and we will definitely be back, amazing service, pools and great location to restaurants, beach and shops!

Kia Ora Diane, Thank you for your positive feedback, It was a sincere pleasure hosting you and we look forward to hosting you again in the near future. Sincere Regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 234 Liczba opinii 9.8/10 Lokalizacja
  • 372 Liczba opinii 5.6/10 Pokój
  • 123 Liczba opinii 7.2/10 Obsługa
  • 19 Liczba opinii 2.9/10 Internet
  • 205 Liczba opinii 9.3/10 basen
  • 174 Liczba opinii 6.8/10 Udogodnienia
  • 164 Liczba opinii 3.4/10 Czystość
  • 30 Liczba opinii 5.5/10 Dobra oferta cenowa

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