BreakFree Diamond Beach Broadbeach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 499

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10 16 Alexandra Avenue, 4218 BROADBEACH, Australia

Opis

O hotelu

  • There's plenty to entertain the kids with a fun novelty children's wading pool and playground

  • Relax your muscles with a trip to our cave spa or heated outdoor spa.

  • Secure your vehicle with our undercover parking

  • Splash around in the 2 large lagoon pools with cascading waterfalls

  • Whip up an alfresco lunch at the shaded BBQ area

Nasze pokoje

Lokalizacja hotelu

BreakFree Diamond Beach Broadbeach

10 16 Alexandra Avenue
4218 BROADBEACH
Australia

Pozycja GPS:-28.036189, 153.434223

Telefon
Faks +61 7 5570 2222

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 499

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 812

Never again.

Ocena na stronie TripAdvisor 2.0/5

Quest03364157238 Opinia zatwierdzona w TripAdvisor

We stayed here as a family and were quite disappointed with it. The place was not cleaned properly (I found an orange peel in the couch) and things were broken (the bathroom tap was loose). The beds were terrible, they were uncomfortable and they had wheels that moved every time I moved, making it hard to sleep properly. The only positive thing about this place was the location, as it was close to the city.

Great location

Ocena na stronie TripAdvisor 4.0/5

heather_honings Opinia zatwierdzona w TripAdvisor

Great location to mall and easy drive to the theme parks. Facilities were a bit run down but had everything we needed for a week away from home. Spacious rooms, two bathrooms, functional kitchen and laundry. Used the pools multiple times a day. Kids had a great time

Dear HEATHER HONINGS, We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Room below average

Ocena na stronie TripAdvisor 3.0/5

GoPlaces06399734942 Friends getaway - Opinia zatwierdzona w TripAdvisor

Booked in for a 4 night stay, arrived just as the office was about to close and was given key to which we made our way to the room. On arrival, found room in a condition that was far less than satisfactory. Bathroom was covered in black mould all around the door to shower, up the tiled walls, hanging off the soap holder and shower head. rest of room, also less than the standard I have come to know from Accor properties in the past, unclean kitchen area, and nothing to clean with. Called office but was out of hours. Next morning, office sent maintenance and cleaners to room, made some attempt to clean but they then agreed to move us into an upgraded room. An apology in kind offered over the phone but no compensation in any way offered for the sub standard room we had for the first night, ( all 4 nights had been paid for prior to our arrival). On check out, again, no apology offered for the poor room or any mention how to compensate for the one night that was extremely poor. Saying that, there was no follow up from management to see if we were happy with the new room we were given, of which thankfully we were. Don't think we will be back even though the location is convenient and grounds are quite nice.

Dear GoPlaces06399734942, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sir, ma’am I understand that you were shown the unit you moved to prior to have been re-allocated to that unit, I apologise if this was not the case on this occasion, In the interest of resolution, we did complementary upgrade you to one of our Deluxe units rather than an alternative standard unit room type that was ordinally booked, again I apologise if this did not meet your expectations I am disappointed that on this occasion this was not up to your expectation however thank you again for your comments we will certainly continue to review and revise our operations if required from your feedback you have kindly shared, Sincerely,

Verry dissatisfied.

Ocena na stronie TripAdvisor 1.0/5

Ian R Opinia zatwierdzona w TripAdvisor

Lighting switches are poorly set up, bedding was hard and old, lounge was old and uncomfortable, hot water pressure and volume too low. Path cleaning was poor, the same bird droppings were on a specific section of the path for the entire week we were there. Pathway lighting was poor. Renovation works loud and annoying, had to keep doors closed. Failure to advise of renovations when booking. No discount offered for renovation noise discomfort.

Dear Ian Rudd, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location super central

Ocena na stronie TripAdvisor 5.0/5

Phuong N Opinia zatwierdzona w TripAdvisor

Great clean friendly stay. Staff were super helpful. Family friendly area and very nice rooms. Plenty of pool facilities.

Kia Ora phuongnC2467KN, Thank you for your positive feedback, we are delighted that enjoyed your stay and we look forward to hosting you in the near future Kind Regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 213 Liczba opinii 9.9/10 Lokalizacja
  • 323 Liczba opinii 5.8/10 Pokój
  • 116 Liczba opinii 6.5/10 Obsługa
  • 20 Liczba opinii 3.9/10 Internet
  • 183 Liczba opinii 9.2/10 basen
  • 139 Liczba opinii 4/10 Czystość

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Broadbeach - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.