雅加达卡布海滩新村美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,084 评论

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雅加达卡布海滩新村美居酒店 - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, 雅加达北部, 14470 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 距离雅加达苏加诺哈达国际机场 15 分钟车程

  • 直通 PIK 大道商场

  • 前往红树保护区公园和国际高尔夫球场交通便利

  • 步行即可前往著名的美食街、生鲜市场和海鲜夜市

  • 餐厅可欣赏雅加达湾和市中心的迷人景色。

我们的客房

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酒店位置

雅加达卡布海滩新村美居酒店

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, 雅加达北部
14470 雅加达
印度尼西亚

GPS:-6.110089, 106.740407

电话
传真 +62 21 22571999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

NSNTR

NSNTR 拥有现代化的国际小酒馆美食吧，供应印尼美食和当地风味菜肴。位于 8 楼，景色迷人。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,084 评论

客户意见评级 4.0/5

Honggang Z. 商务住宿 - 所有已确认评论

二楼游泳环境不错

Dear Honggang Z., Thank you for taking the time to tell us about your experience at Mercure Jakarta Pantai Indah Kapuk. We’re pleased to hear that you enjoyed our convenient location and the relaxing swimming environment on the eight floor. It means a lot to us that these aspects of your stay stood out positively. We also noticed the scores you provided for breakfast, our team, and your check-out experience. While we appreciate your honest feedback, we are truly sorry to hear that these parts of your stay did not fully meet your expectations. Your comfort and satisfaction are incredibly important to us, and we sincerely want to understand how we can do better. If you’re comfortable sharing more about your experience, we would be grateful to learn what might have made your breakfast, interactions with our team, or check-out process feel less than perfect. Any details you choose to share will help us understand how we can make future stays more enjoyable for you and our other guests. Thank you again for your valuable feedback. We genuinely hope to have the opportunity to welcome you back and provide a much improved and truly memorable stay. Sincerely, Ricky HALIM Front Office Manager

客户意见评级 3.0/5

Zhijian Z. 单人住宿 - 所有已确认评论

早餐种类稍显不足。床品一般特别是被子盖章不舒服。空调晚上有点吵。洗漱用品一般，特别是毛巾陈旧，拖鞋只给一双，洗澡了没有鞋子换，没有配备梳子，我索要后才有给到。前台如果有多的中文服务更佳。

尊敬的宾客： 您好！非常感谢您在百忙之中抽出时间与我们分享宝贵的入住体验。对于此次入住过程中未能让您完全满意的地方，我们深表歉意。 关于您提到的早餐种类、床上用品及洗漱用品等问题，我们已认真记录并反馈至相关部门。酒店将进一步完善早餐菜品的多样性，严格把控布草和客用品的品质，以期为每一位宾客提供更舒适的入住体验。 对于空调噪音及客房用品（如拖鞋、梳子）补充不及时给您带来的不便，我们深感抱歉。我们已督促客房团队加强检查，确保物品配备齐全并保持良好状态。 同时，我们也非常重视您关于前台中文沟通的建议。酒店将持续加强员工的语言培训，以便更好地服务来自不同地区的宾客。 再次感谢您的宝贵意见与理解支持。我们真诚期待在您下次莅临时，为您呈现更加舒适、愉悦的入住体验。 顺颂 商祺！ Ricky Halim Front Office Manager

位置好，早餐丰盛

客户意见评级 3.5/5

Z. 商务住宿 - 所有已确认评论

房间小，设施相对陈旧，吹风机噪音大。价格太高。

Dear Z., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ricky Halim Front Office Manager

早餐用餐氣氛愉快

客户意见评级 5.0/5

Peter 商务住宿 - 所有已确认评论

服務人員親切與熱誠，非常謝謝！

Dear Li Chung W., We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

住宿很不舒服

客户意见评级 1.0/5

許帛琨 商务住宿 - 所有已确认评论

房間很臭霉味很重，早餐的餐點也很爛，水果都有味道了

Dear Bo Kun S., Thank you for taking the time to share your experience regarding your recent stay at Mercure Jakarta Pantai Indah Kapuk. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We sincerely regret that the room’s condition and breakfast quality did not meet your expectations. Please be assured that we take your concerns seriously and we will address these matters with our team to ensure immediate improvements. We work hard to deliver an exceptional guest experience and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, we will do our best to provide you with the great hotel experience that so many of our guests have grown fond of. We truly hope to have the opportunity to welcome you back for a much-improved experience. Sincerely, Ricky HALIM Front Office Manager

其他网络用户评价我们的酒店

  • 554 评论 9.7/10 位置
  • 800 评论 7.2/10 房间
  • 941 评论 9.2/10 服务
  • 14 评论 7.4/10 上网
  • 385 评论 8/10 清洁度
  • 356 评论 9.1/10 食物
  • 276 评论 8.3/10 设施
  • 233 评论 8.5/10 早餐

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