雅加达卡布海滩新村美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,236 评论

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雅加达卡布海滩新村美居酒店 - Image 1
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雅加达卡布海滩新村美居酒店 - Image 4
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, 雅加达北部, 14470 雅加达, 印度尼西亚

描述

酒店其他优惠

  • 距离雅加达苏加诺哈达国际机场 15 分钟车程

  • 直通 PIK 大道商场

  • 前往红树保护区公园和国际高尔夫球场交通便利

  • 步行即可前往著名的美食街、生鲜市场和海鲜夜市

  • 餐厅可欣赏雅加达湾和市中心的迷人景色。

我们的客房

预订此酒店
客房 1

酒店位置

雅加达卡布海滩新村美居酒店

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, 雅加达北部
14470 雅加达
印度尼西亚

GPS:-6.110089, 106.740407

电话
传真 +62 21 22571999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

NSNTR

NSNTR 拥有现代化的国际小酒馆美食吧，供应印尼美食和当地风味菜肴。位于 8 楼，景色迷人。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,236 评论

客户意见评级 5.0/5

Hao W. 商务住宿 - 所有已确认评论

Dear Hao W., Thank you for taking the time to share your experience at Mercure Jakarta Pantai Indah Kapuk. We are pleased to hear that our receptionist was helpful and that you enjoyed the complimentary drinks. Your kind words are truly appreciated and will be shared with our team, who are always committed to creating a welcoming and enjoyable stay for our guests. We understand your concerns regarding the room size and pricing. Please note that our room rates may vary depending on occupancy levels and demand during different periods. While we strive to offer competitive rates that reflect the quality of our facilities, services, and prime location in Pantai Indah Kapuk, we regret that the overall value did not fully meet your expectations on this occasion. As a hotel located in the heart of the vibrant Pantai Indah Kapuk district, we continuously strive to provide a comfortable stay, quality service, and convenient access to the area's many dining, shopping, and entertainment attractions. Nevertheless, we recognize that value is measured by each guest's individual experience, and we sincerely appreciate your honest comments. Thank you once again for choosing Mercure Jakarta Pantai Indah Kapuk. We hope to have the opportunity to welcome you back and provide an even more satisfying stay in the future. Sincerely, Ricky HALIM Front Office Manager

客户意见评级 5.0/5

Shiqi C. 朋友住宿 - 所有已确认评论

Dear Shiqi C., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had a very enjoyable experience and that you appreciated the comfort of our beds and pillows, the beautiful view from your room, our convenient location, and the attentive service provided by our team. It is especially rewarding to hear that our proximity to the shopping mall enhanced your stay by offering easy access to dining and shopping options. Your kind words about our service are truly appreciated and will be shared with our team members, who are committed to delivering memorable experiences and genuine hospitality to all our guests. At the same time, we sincerely apologize for the inconvenience you experienced with the Wi-Fi login process on your computer. We understand how important reliable and seamless internet connectivity is, particularly for guests who need to stay connected for work or personal matters. Your feedback regarding the login page accessibility has been noted and will be shared with the relevant team for review as we continuously seek ways to improve our services and guest experience. Thank you once again for your valuable feedback and for choosing to stay with us. We are pleased that you had an overall positive experience, and we look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, David Christian SARAGIH Duty Manager

客户意见评级 5.0/5

Haibin G. 商务住宿 - 所有已确认评论

Dear Haibin G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are truly pleased to know that you had an excellent stay experience, and that you enjoyed our breakfast as well as the service provided by our Front Desk and Security team. It is always very encouraging for us to receive such positive comments, as we continuously strive to deliver a seamless and comfortable experience for all our guests from arrival to departure. Your kind recognition of our team means a great deal. Our Front Desk and Security colleagues work closely together to ensure every guest feels welcomed, safe, and well assisted throughout their stay, and we are glad that their efforts have made a positive impression on you. We also appreciate your mention of the breakfast, as we aim to offer a variety of selections to suit different preferences and ensure a pleasant start to the day. Knowing that you enjoyed it truly motivates our culinary team to keep delivering quality and consistency. Once again, thank you for your thoughtful review and for choosing to stay with us. It was our pleasure to have you, and we sincerely look forward to welcoming you back for another memorable and even more enjoyable stay in the near future. Sincerely, Ricky HALIM Front Office Manager

客户意见评级 3.5/5

Bo R. 商务住宿 - 所有已确认评论

Dear Mr. Bo R., Thank you for taking the time to share your thoughtful feedback about your recent stay at Mercure Jakarta Pantai Indah Kapuk. We are truly pleased to know that you enjoyed our convenient location with direct access to the shopping mall, and that overall your stay was a satisfying one. At the same time, we sincerely appreciate your feedback, as it helps us continuously improve our services and facilities. We are sorry to learn that certain aspects of your room did not fully meet your expectations. We understand how important comfort and space are, and we regret that the room and bed size felt smaller than anticipated. Please allow us to make it up to you on your next visit, where we would be delighted to recommend and arrange a larger room type that better suits your preference, as we offer several room categories. Additionally, we sincerely apologize for the condition of the showerhead. This is certainly not the standard we strive to maintain, and we understand how this could have affected your overall experience. Please rest assured that your feedback has been shared with our team for immediate attention and improvement. Your comments are truly valuable in helping us enhance both our facilities and guest experience. Thank you once again for your kind and constructive feedback. We sincerely look forward to welcoming you back for a more comfortable and seamless stay in the future. Sincerely, Ricky Halim Front Office Manager

客户意见评级 4.0/5

Honggang Z. 商务住宿 - 所有已确认评论

Dear Honggang Z., Thank you for taking the time to tell us about your experience at Mercure Jakarta Pantai Indah Kapuk. We’re pleased to hear that you enjoyed our convenient location and the relaxing swimming environment on the eight floor. It means a lot to us that these aspects of your stay stood out positively. We also noticed the scores you provided for breakfast, our team, and your check-out experience. While we appreciate your honest feedback, we are truly sorry to hear that these parts of your stay did not fully meet your expectations. Your comfort and satisfaction are incredibly important to us, and we sincerely want to understand how we can do better. If you’re comfortable sharing more about your experience, we would be grateful to learn what might have made your breakfast, interactions with our team, or check-out process feel less than perfect. Any details you choose to share will help us understand how we can make future stays more enjoyable for you and our other guests. Thank you again for your valuable feedback. We genuinely hope to have the opportunity to welcome you back and provide a much improved and truly memorable stay. Sincerely, Ricky HALIM Front Office Manager

其他网络用户评价我们的酒店

  • 607 评论 9.5/10 位置
  • 874 评论 7.3/10 房间
  • 1,064 评论 9.3/10 服务
  • 15 评论 6/10 上网
  • 427 评论 7.8/10 清洁度
  • 388 评论 9/10 食物
  • 296 评论 8.2/10 设施
  • 263 评论 8.3/10 早餐

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