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雅加达中央公园铂尔曼酒店 5 星

客户意见评级 4.5/5 6,500 评论

安心悦界(ALLSAFE)认可酒店

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雅加达中央公园铂尔曼酒店
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酒店其他优惠

  • 兼具博物馆和美术馆特色:独树一帜、产业化、原汁原味

  • 往返机场方便快捷 毗邻中央公园购物中心

  • 宴会厅可承办 5000 人规模的会议和展览

  • The first and the only 5-star hotel in West Jakarta

  • Awarded as Best City Hotel & Best Wedding Hotel Indonesia from Asia Pacific Hotel Awards 2017

酒店位置

雅加达中央公园铂尔曼酒店

Jl Let Jend S Parman Kav 28
Podomoro City(波德摩罗城市)
Jakarta Barat
11470 雅加达
印度尼西亚

电话: +622129200088

传真: (+62)21/29200099

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BUSWAY :  CORRIDOR HALTE S PARMAN

  • 乘飞机

    SOEKARNO HATTA 达到 27公里 / 16.78 英里 - 班车服务 付费

  • 乘火车

    GAMBIR 达到 13公里 / 8.08 英里

GPS :-6.17646, 106.790028

酒店服务

COLLAGE ALL DAY DINING

An all-day international dining at our 5-star hotel offering a scrumptious line-up for buffet breakfast, lunch and dinner. Be amazed by the restaurant's live cooking shows and the freshness of its products. Popular dishes are available via a la carte.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 12 会议室
  • 商务中心
    • 商务中心提供工作人员支持服务
    • 商务中心提供轮椅通道
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 317 间客房
    • 2 间残疾人士客房
    • 0 间家庭客房
    • 44 间相通客房
    • 253 间禁烟客房
    • 12 多个楼层
  • 酒店使用的语言
    • 英语
    • 印度尼西亚语
  • 休息室
    • 等候区或休闲区
  • 洗衣/代客泊车服务
    • 熨衣
    • 干洗/熨衣
  • 无限网络
    • 高速传输线
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 电梯直达所有楼层
  • 入住/退房设施
    • 延迟退房
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 提供办公桌设施
    • 桌面插头和转换插座
  • 接待处提供保险箱
    • 接待处提供保险箱
入住酒店
  • 穿梭巴士
    • SOEKARNO HATTA 额外收费
    • CGK 额外收费
  • Central Park Mall Parking
    • 酒店内
    • 公共
    • 停车场全天候开放
    • 代客泊车
护理
  • Swimming Pool 当前不可用
    • 外部
    • 酒店内
  • Fit & Spa 当前不可用
    • 酒店内
    • 按摩
    • 桑拿房
精品店/购物
  • 购物广场
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

雅加达中央公园铂尔曼酒店为您精心准备了具有半工业气息的时尚活力客房,采用个性化定制服务,让您在入住期间体验到兴奋和舒适。 豪华房面积为 32 平方米,行政套房面积为 68 平方米,所有这些客房均位于行政楼层,房中配备 LED 电视,可观看多个国际频道,客房提供免费无线网络、咖啡机和茶具,以及实用的办公区,可用于处理任何工作。

您的会议和活动

我们的会议室

  • 会议室数量:12

  • 最大面积:2,886 平方米

  • 最大容量:720 个人

  • 最大宴会容量:450 个人

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雅加达中央公园铂尔曼酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

6,500 评论

TripAdvisor 评级 4.5/5

3,041 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Good location and Excellent services

Tripadvisor 评级 5.0/5

KelvinLim70 Business - 26/10/2021 经 TripAdvisor 认证的评论

Very good location. Easier for us to find food for lunch and dinner at Central Park Mall and shopping. Also have excellent service. Room is very clean. Recommended hotel for business or holiday with family.

Nice quarantine experience

Tripadvisor 评级 5.0/5

ndyclau1710 17/09/2021 经 TripAdvisor 认证的评论

I have a good quarantine experience here. All the staff whom I have encountered with are nice, helpful and polite. Foods are great (love the Indonesian food the most as it was traditional dishes but on fancy presentation.) 👍🏻

Pullman, get your s*** together.

Tripadvisor 评级 2.0/5

Tjip93 25/08/2021 经 TripAdvisor 认证的评论

Look, I understand that during this pandemic, you have to cut corners to keep your business alive. So I came to your hotel with considerably lower expectations... yet I still feel disappointed. Here's why. - When we arrived at your lobby, the temperature's high enough that we were sweating while waiting for our room. - Yes, we had to wait for our room. 45 minutes, to be exact. What is the purpose of online check in if in the end, the check in process took longer than most 3-star hotels? - The payment process was also troubled; we were promised a special rate in the email (including discounts using GarudaMiles) but at the front desk we were asked to pay considerably more. thankfully after showing the email, this problem was solved but it shows lack of coordination between Sales and the frontliner. - the amenities in the room... again, I know that you had to be as efficient as possible, but no bathrobe, no cotton buds, there's not even a laundry bag... at this point it's just sad. - pool and gym was not open, but that's understandable. - the breakfast was served in the room instead of an open buffet, which is also understandable. but the selection severely lacks, especially compared to other five-star hotel breakfast during pandemic. we asked for the breakfast to be served at 8 am, but it ended up being served at 8.30 am, and that was after we called the front desk to remind them that the breakfast was not yet served. also, the breakfast arrived mostly cold, which didn't help to its already mediocre taste. - this is just minor inconvenience but you should swap your outdated alarm-cum-iPod player with the newest one. and also the TV's remote is out of battery; it's a good thing my phone can also double as a remote. all in all; I was disappointed. there still were some positives though: - the staff is amicable and explains thoroughly what benefits we can use as we stayed at the Executive Suite - room was bigger than I thought. and it's squeaky clean. - the location is strategic as it was next to Central Park. I hope this review is helpful and Pullman can improve what is lacking in the future. I wish you all the best, but I won't be staying at any of your hotels for the time being.

The Usual Great Stay (considering new normal)

Tripadvisor 评级 5.0/5

luvleigh_19 27/01/2021 经 TripAdvisor 认证的评论

Usually stay here at least once a year on my birthday.. always welcomed with delicious (and i mean really2 yummy well prepared) cake + fruits + cookies inside the room. This time checked in a few days after my born day - although no cake and snacks - but ALL Safe.. Room is on minimum amenities but of basic necessities, ones we really use and need. Additional amenities are a phone call away and delivered muy pronto. Welcome drink for 2! (instead of allowing only 1 applied by other hotels although the voucher clearly states valid for 2 when room is occupied for 2 guests) at the very cozy BUNK lobby lounge, with plenty to choose from their beverages list. The usual great stay..

Dear Luvleigh_19, Thank you for your wonderful review of your recent stay with us. I was very happy to read that your experience was memorable, since you are also a repeat and loyal guest to us. Happy belated birthday by the way. We are trying very hard to ensure our health and safety protocols are at the highest level to ensure all our guests are ALLSAFE and protected when staying with us. We look forward to welcoming you back in the near future. Kind Regards, Rhys Challenger General Manager

Such a memorable, five-star service experience rarely found in Indonesia

Tripadvisor 评级 5.0/5

Shin B 15/01/2021 经 TripAdvisor 认证的评论

It's been a long time since I last stayed at this hotel since there have been newer 5-star properties in Jakarta from Accor. As I was planning to take the family to the Jakarta Aquarium, I decided to reach a contact person from the hotel from many years ago. To my pleasant surprise, Pameyla Tan is still at the hotel and responded promptly as the Guest Experience Manager of the Guest Experience Department of Pullman Central Park. What follows is one of the most warm, welcoming and professional response and assistance I have ever experienced not just from the Accor Group but from any hotel, and I have spent the last decade staying at numerous 5-star hotels across Asia (Fairmont, Sofitel, Raffles, Intercontinental, Conrad, Ritz Carlton, etc) which are well-known for their hospitality. I think her staying at the same hotel for all these years has enabled her to perfectly know her property and her staff to such an extent that as a guest, I was heavily impressed by the level of service I experienced during my week-long stay with my family. I have been around and I am well aware that such good intention from a manager is not necessarily reflected by each and every single staff we come across at the property. But during my stay, I get a level of service from all the staff - starting from the front desk, the concierge, the restaurant staff, to the cleaning service and security - as if they have just been briefed by the Guest Experience Manager a moment before. Impeccable, and I very rarely utter this word. I have two toddlers and a baby with me, and she offered to provide kids amenities that really, really, made their day. Such a nice gesture. For families, I highly recommend their Executive Suite as it has a double-sized sofa bed more than enough for two kids of any age. Note that for seasoned travellers, whilst the property is not brand new, all the hardware serve their purpose and for those occasions when 5-star means more of the service and staff than the hardware, well, I definitely had one of such and it felt good. I hope the General Manager read my review and realize that he has such a valuable asset in his Guest Experience Manager, Pameyla Tan. My compliment also goes to Edward, a tall, spectacled waiter in the restaurant, who provide such a personalized level of service of which the better-dressed supervisors failed to deliver. I was pleasantly surprised when he can recite all the specific orders my entourage has requested a day before. Thumbs up!

Dear Shin B, Thank you for your wonderful review of your recent stay with us. I was very happy to read that your experience was memorable, since you are also an experienced traveler of other 5 star hotels in Asia. I was also happy that your two toddlers and baby were looked after also. We are trying very hard to ensure our health and safety protocols are at the highest level to ensure all our guests are safe and protected when staying with us. I will look further into your supervisor presentation comment. Thank you. Yes, I realise we have very talented and valuable Heartist employees like Pameyla and Edward. Thank you. We look forward to welcoming you back in the near future. Kind Regards, Rhys Challenger General Manager

Excellent Hotel

Tripadvisor 评级 5.0/5

suburdj 11/01/2021 经 TripAdvisor 认证的评论

The location is very good, next to Central Park and Neo Soho shopping mall, where we can find many restaurants and shops (including SOGO department store). Friendly staffs. The room was clean and spacious enough for two people, and the bed was comfortable. Loves the ambiance, food, and service of the lobby lounge. Free parking for hotel guests.

Dear suburdj, Thank you very much for taking your precious time to write a review on TripAdvisor. It is a real pleasure for us to read that you had a great experience with us and that you enjoyed our location as well as the hospitality from our lovely team. We definitely cannot wait for you to come back again and we look forward to making your next experience as amazing as the first one. See you soon, Kindest regards, Rhys Challenger General Manager

很滿意:)

客户意见评级 5.0/5

Angelia 家庭住宿 - 10/01/2021 所有已确认评论

非常好 很乾淨! 早餐不錯!

Dear Ms. S., We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central Park. It is always a big pleasure to learn that our guest had a pleasant stay with us, which is our ultimate goal. I will share the elements of your experience with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve our quality of service. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Kindest regards, Pameyla Rahayu Effendi Tan Guest Experience Manager Pullman Jakarta Central Park

implements excellent health protocols

Tripadvisor 评级 4.0/5

willysis 01/01/2021 经 TripAdvisor 认证的评论

The location of this hotel is good. This hotel also implements excellent health protocols, starting from the lobby, receptionist, elevator, and rooms. The room size is so small. I can even say that it feels like stays in 3-star hotel instead for a 5-star hotel like Pullman. Check in and check out was excellent and fast

Dear willysis, Thank you for your comments following your recent stay with us. I am sorry to hear that our room size did not meet to your expectation. However, it is delighted to know that you satisfied with the check in and check out process. Not only that, the post important is you feel safe when you stay with us. We appreciate your feedback and we hope to welcome you back to Pullman Jakarta Central Park in the near future. Kindest regards, Rhys Challenger General Manager

Slow process during check-in

Tripadvisor 评级 3.0/5

et3rn4lw1nd 30/12/2020 经 TripAdvisor 认证的评论

The room is ok. And the service is so-so. The problem I had is more during check-in. I have done online check-in. However, I still need to queue to check-in and the process also quite slow. I need to wait around 30 mins to get the room key.

Dear et3rn4lw1nd, We sincerely appreciate the effort in sharing your experience with us and these feedback will definitely play a big part in making necessary improvements for the hotel. I understand your disappointment at the level of service that you received from us upon arrival. I have personally shared your feedback with the relevant Manager for immediate attention. Please note that this is not the experience that we strive for our guests. Your feedback and experience will help us point out the key areas on which to work on, and we truly appreciate the time you have taken to point out this matter. Thank you again for sharing your experience with us. We truly hope that you will grant us another opportunity of welcoming you back at Pullman Jakarta Central Park. Kindest regards, Rhys Challenger General Manager

satisfied at all!

Tripadvisor 评级 5.0/5

AP2803 30/12/2020 经 TripAdvisor 认证的评论

Great staycation from Pullman CP, I was having a good hospitality from Pullman team, start from check in, room upgraded with a very spacious room, and special treat from "all of mbak" from Bunk Lobby when we have our afternoon tea and evening cocktail need to improve: breakfast, please!

Dear AP2803, Thank you very much for taking the time to share your lovely comments on Pullman Jakarta Central Park page. I am very glad to read that you had an enjoyable stay ! It is great to know that you loved your room, and that our team at BUNK, was able to make your experience so memorable. I have made sure to share your compliments which the team were delighted to hear. The team and I look forward to welcoming you back again very soon. Kindest regards, Rhys Challenger General Manager

Vibrant Hotel in Jakarta

Tripadvisor 评级 5.0/5

esantoso 24/12/2020 经 TripAdvisor 认证的评论

I always enjoy staying at Pullman Jakarta Central Park. Hotel is nice, service are excellent and during covid, I can feel that the protocol is performed well so that I feel save and secure staying in Pullman Central Park. Location is excellent as well, as it is just by the big Central Park Shopping Mall and Tribeca where you can find many restaurants. Highly recommended hotel for business and holiday in Jakarta.

Dear esantoso, Thank you for taking the time to provide us with such comprehensive feedback relating to your recent stay at Pullman Jakarta Central Park. I am delighted that your experience in our hotel was a positive one. It will be my pleasure to share your kind comments with the rest of my team. I hope we will get a chance to welcome you back to Pullman Jakarta Central Park in the near future! Kindest regards, Rhys Challenger General Manager

Clean and Cozy

Tripadvisor 评级 5.0/5

Lia Y 02/12/2020 经 TripAdvisor 认证的评论

Large and comfort bed with spacious and clean room. Friendly staff and fast response when we need additional towel etc in the room. Easy access to Central Park Mall with a lot of restaurants and coffee shop.

Dear Lia Y, I was thrilled to read the above review of your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel itself and especially the staff that made your time with us so special. I will for sure pass on your kind comments to the team. Again, thank you for taking the time to share your experience, and we hope to see you again soon. Kindest regards, Rhys Challenger General Manager

位置还行

客户意见评级 4.0/5

郑. 商务住宿 - 11/11/2020 所有已确认评论

酒店整体环境还不错,位置也还可以,服务挺好

客户意见评级 5.0/5

匿. 单人住宿 - 31/10/2020 所有已确认评论

一次不错的住宿

Dear Mr. H., We very much appreciate your comments regarding your stay at the Pullman Jakarta Central Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. Kindest regards, Pameyla Rahayu Effendi Tan Guest Experience Manager Pullman Jakarta Central Park

Great location, sadly room weren't as clean as before

Tripadvisor 评级 3.0/5

AREK28 Business - 31/08/2020 经 TripAdvisor 认证的评论

Stayed here several times because of the great location in Central Park. Parking is free, sadly the room wasn't that clean during my last stay, i accidentally stepped on a cockroach in the room. Didn't bother to call house keeping due to the covid19 situation.

Dear Edward, Thank you for taking the time to review your last stay at the Pullman Jakarta Central Park. Despite all the exceptional circumstances during this pandemic period, we are thankful to have you as our loyal guest and entrusting our hotel to always be your second home in Jakarta. We are also glad to read that you enjoyed the location of the hotel. We however regret that your stay experience wasn't entirely up to your expectations and we are deeply apologies regarding the disappointment mentioned. Indeed, I read your review with good care and regret it even more because this issue was not being reported during your stay. Finding out that you are our regular Accor Plus Gold member guest and that in this recent stay, you were stayed with us for 2 nights, I really hope to be the first person to meet you at your earliest convenience and make sure you will not leave our hotel unhappy. I do hope that you will be willing to give us the opportunity to prove you that we are dedicated to providing our guests with the best quality of service. We will be in touch with you shortly through your personal email. Again, we truly appreciate you taking the time to share this with us and we hope we have the chance to show you our commitment to making your stay an enjoyable one in the near future. Kindest regards, Rhys Challenger General Manager

住的很舒適

客户意见评级 5.0/5

Peony 家庭住宿 - 23/03/2020 所有已确认评论

床很舒服,枕頭特別喜歡,想請問品牌,服務也很棒

Dear Ms. Y., We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central Park. It is always a big pleasure to learn that our guest had a pleasant stay with us, which is our ultimate goal. I will share the elements of your experience with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve our quality of service. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Kindest regards, Pameyla Rahayu Effendi Tan Guest Experience Manager Pullman Jakarta Central Park

Retro style hotel in Jakarta

Tripadvisor 评级 5.0/5

esantoso Business - 19/02/2020 经 TripAdvisor 认证的评论

Pullman Central Park is one of my favorite hotel in Jakarta. Location is great and right beside Central Park Mall with Tribeka where there are plenty of restaurant and place to hang out. Staff are very nice and helpfull. Room is very nice and Executive lounge is also very nice. Breakfast place is good with many variety of food. Highly recommended hotel for both business and leisure with family.

Dear Esantoso, Thank you for your fantastic review. Yes we are the most Retro hotel in Jakarta! :) I was happy to read that we are your favourite hotel, where our location and friendly staff are our key selling points. Our breakfast is also the most extensive hotel breakfast you could find. We are happy you appreciate this. We look forward to welcoming you back in the near future. Kind Regards, Rhys Challenger General Manager

Verry Happy, got surprised fireworks from my window

Tripadvisor 评级 5.0/5

Akusara 04/02/2020 经 TripAdvisor 认证的评论

Was very happy to stay here on 25 Jan 2020 (piblic holiday for chinnese new year). My wife and mom enjoyed the hot chocolate and tasty snacks at your bar, very good value for money. Here also i can share you that we suprised to see the fireworks from our window (11 fl) during our dinner time 20.00 while we enjoyed our room. service salmon, nasi goreng and hongkong noddle. As per the hotel staff, fireworks prepared by the central park mall beside of the hotel in every new year celebration. This is one 'touch' that can bring me back here. We also enjoyed the breakfast, you have a lot of variety. The Pool and shower room with sauna also be my favorite. Thanks.

Dear Akusara, Thank you very much for sharing your happy stay at our Hotel, is very pleasing to read your comments. I am delighted that your family enjoyed our hotel facilities, restaurant and bar during the holiday period. We look forward to welcome you back, Regards Rhys Challenger General Manager

Good & enjoyable stay

Tripadvisor 评级 4.0/5

BackToNature2014 03/02/2020 经 TripAdvisor 认证的评论

The grand children had a wonderful time staying 5 days at the PULLMAN hotel. We all (adults & children) enjoyed the breakfast each morning with its wide varieties of food & fruit juices. We were very happy because the Shopping Malls are just next door to the Hotel. The Malls had so many restaurants that we were undecided what and where to eat everyday. We had 2 sets of adjoining rooms (4 rooms altogether) and I can say the children had a wonderful & memorable time.

Dear BackToNature2014, Thank you for writing a review in TripAdvisor about your good stay in our Hotel. It is nice to read that the entire family had a wonderful and memorable time using our hotel facilities and taking advantage of our location with the mall next door. Your positive comments about our breakfast offering has been shared with the Culinary team at Collage restaurant. It was a pleasure having all of you at the hotel, we look forward to welcome you again, Regards Rhys Challenger General Manager

Hitel with excellent service

Tripadvisor 评级 5.0/5

Rrhardiman 28/01/2020 经 TripAdvisor 认证的评论

Check in and check out process was quick with profesional staff. The staff were very helpful and friendly according to All's standard service. The food was delicious with good quality. The sleeping experience was comfortable, nice hotel to stay.

Dear Rrhardiman, Thank you for sharing your experience at Pullman Jakarta Central Park. We are delighted to read that from Check in to Check out your experience of all hotel facilities was good including the restaurant food. Your praises on the team professional services and friendliness has been shared with the entire hotel team. We look forward to welcome you again, Regards Rhys Challenger

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