メルキュール ジャカルタ パンタイ インダ カプック 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,240 件のレビュー

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ジャラン パンタイ インダ カブック, カマル ムアラ プンジャリンガン, 北ジャカルタ, 14470 ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • ジャカルタのスカルノ ハッタ国際空港まで車で 15 分の距離

  • PIK アベニューモールに直結

  • マングローブ保護公園や国際ゴルフコースに簡単にアクセス可能

  • 有名な飲食街、生産食品市場、夜のシーフード街が徒歩圏内

  • ジャカルタ湾とダウンタウンの眺めがすばらしいレストラン

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ホテル所在地

メルキュール ジャカルタ パンタイ インダ カプック

ジャラン パンタイ インダ カブック, カマル ムアラ プンジャリンガン, 北ジャカルタ
14470 ジャカルタ
インドネシア

GPS:-6.110089, 106.740407

電話番号
ファックス +62 21 22571999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

NSNTR

NSNTRは、インドネシア料理や郷土料理を取り入れたモダンなビストロ&バーです。8階に位置しており、美しい景色を一望できます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,240 件のレビュー

お客さまの声 4.5/5

Hirai T. カップル - 確認済みレビュー すべて

短い時間でしたが、チェックインもとてもスムーズで、朝食もスタッフが明るく、楽しかったです。

Dear Hirai T., Thank you very much for taking the time to share your feedback following your recent stay with us. Although your visit was a short one, we are truly delighted to know that your overall experience was a pleasant and enjoyable one. It is especially rewarding to hear that you found the check-in process smooth and efficient, as we always strive to ensure our guests feel welcomed and comfortable from the very moment they arrive. We are equally pleased to learn that our breakfast team left a positive impression on you with their cheerful and attentive service. Creating a warm and welcoming dining atmosphere is something we take great pride in, and your kind words will certainly be shared with the team as recognition of their efforts and dedication to guest satisfaction. Feedback such as yours serves as wonderful encouragement to all of us, and we sincerely appreciate your generous comments. Even during a brief stay, it is our goal to provide memorable experiences through genuine hospitality and attentive service, and we are glad we were able to do so during your time with us. Thank you once again for choosing to stay with us. We truly hope to have the pleasure of welcoming you back in the near future, perhaps for a longer visit, so that we may provide you with another enjoyable and relaxing experience. Yours sincerely, Ricky HALIM Front Office Manager

お客さまの声 5.0/5

Kazushi S. ビジネス - 確認済みレビュー すべて

トイレットペーパーが少なく感じた。 それ以外はOK。

Dear Kazushi S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are truly pleased to hear that you had a comfortable stay and that you found our hotel clean and well maintained. It is also wonderful to know that you enjoyed the breakfast. We’re especially glad that our team was able to welcome you to the breakfast venue even when you arrived early, and that this left a positive impression on your experience. At the same time, we sincerely appreciate your feedback regarding the toilet paper supply. We apologize for any inconvenience this may have caused during your stay. Your comment has been noted, and we will certainly review our room setup to ensure that all amenities are provided in a more comfortable and sufficient manner for our guests. Thank you once again for your kind comments and constructive feedback. It truly helps us improve and maintain our service standards. We look forward to welcoming you back again for another pleasant and even more seamless stay in the future. Sincerely, Ricky HALIM Front Office Manager

お客さまの声 5.0/5

Shinsuke O. ビジネス - 確認済みレビュー すべて

スタッフ全員のホスピタリティが素晴らしい

Dear Mr. Shinsuke O., Thank you very much for taking the time to share your feedback with us and for awarding our hotel an outstanding feedback. We are truly delighted to know that your stay met your expectations and that you enjoyed your overall experience with us. We also appreciate your comments regarding our Wi-Fi service. While we are pleased that you found it satisfactory, we regret that it did not fully meet your expectations. Please rest assured that your feedback has been shared with our management and technical teams, as we continuously strive to improve our facilities and services for the comfort of our guests. Your insights are invaluable to us, and they help us enhance the quality of our offerings. We sincerely hope to have the pleasure of welcoming you back in the near future and to provide you with an even more seamless experience. Once again, thank you for choosing to stay with us. Warm regards, Ricky Halim Front Office Manager

お客さまの声 4.0/5

Tatsuya O. ビジネス - 確認済みレビュー すべて

毎日のランドリーバック未追加。良く忘れている。

Dear Tatsuya O., Thank you very much for taking the time to share your experience with us at Mercure Jakarta Pantai Indah Kapuk. We truly appreciate your valuable feedback. We are glad to know that you found our location convenient, with many nearby convenience stores and dining options. It is always encouraging to hear that our surroundings contribute positively to our guests’ stay. At the same time, we sincerely apologize for the inconvenience you experienced regarding the laundry bag not being replenished daily. We understand how such details are important for comfort, especially during longer stays, and we regret that this was overlooked during your visit. Please rest assured that we have shared your comments with our housekeeping team and will reinforce our daily room-check procedures to prevent this from happening again. Your feedback is very important to us, as it helps us improve the quality of our services and ensure a better experience for all our guests. We truly appreciate your understanding and thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back to Mercure Jakarta Pantai Indah Kapuk in the future and provide you with a more seamless and enjoyable stay. Sincerely, Ricky HALIM Front Office Manager

お客さまの声 3.0/5

Kagehito W. ビジネス - 確認済みレビュー すべて

シャワーが温水が出難い時があった

Dear Kagehito W., Thank you for taking the time to tell us about your experience at Mercure Jakarta Pantai Indah Kapuk. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the odor from the bathroom drain, the presence of small insects, and the inconsistency of hot water in the shower. Please rest assured that we have immediately shared your comments with our Housekeeping and Engineering teams for inspection and corrective action. In addition, we have notified our pest control partner to conduct a deep treatment in the affected areas to prevent any recurrence. Maintaining a clean and comfortable environment for all our guests is always our top priority. We truly appreciate you bringing these matters to our attention, as your feedback helps us continuously improve our facilities and services. We hope to have the opportunity to welcome you back and provide you with a more pleasant and comfortable stay in the future. Sincerely, Ricky HALIM Front Office Manager

その他のウェブユーザーの評価

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