When travelling to locations i haven't been before, I tend to rely on my experience, that the IBIS Hotels are a solid choice, clean and with a comparable standard. The IBIS Juiz de Fora was by far my worst experience with IBI so far. The staff is friendly, location is OK. BUT: The infrastructure of the building is a mess, the walls in my room (564) were black from mold, the air was really humid and with a bad smell. The staff excused this with the wet season and humid air, and that the mold would be removed freuqently. In my room it didn't look like this, both in the bathroom and in the bedroom were big black dots, even the curtains were full of mold.

No problems during my stay - staff was efficient - hotel is clean. The only noticeable problem was my bathroom had obviously had been recently flooded from above due to the steaks down the wall not matching the paint color. The water pressure here is so awesome that it often can leak a lot of water through the glass shower doors and make a mess on the floor.

I arrived for breakfast at 9.40 am and from 9.40 until 10, I was warned 2 times that the buffet would be removed at 10.00 am. In my opinion lacked training for the attendant and a bit more friendliness with the guests on approach.

At check-in I was charged once more for a room I've already booked and paid in advance. Also entering the room there was trash on the floor and the bed was in a used aspect. I've stayed in this hotel in previous occasions and this is the first time I've been through this. Not a good experience.

juiz de Fora is well served of good hotels. Nevertheless, Accor (and Ibis in particular), is extremely welcome to the region for it brings 'fresh air'! I hope to see in the near future more Accor brands in this city -- perhaps on the same site? The location of the hotel -- in between the main road and the city center -- makes it particularly interesting for those traveling by car. As expected, Ibis Juiz de Fora offers good accommodations and a decent service at a competitive price. However, guests would certainly appreciate some necessary improvements. The parking lot should be larger and have a less cramped layout. Due to the location of the hotel (not so close to the city center), guests who choose it usually come in a car and the parking lot gets packed very early in the evening. I can see no reason why both the cafeteria and the restaurant ignore the superb flavors from the rich regional food [of Minas Gerais]. Ibis does have the know how to implement this: I have seen it in many places in Europe. I also can see no good reason to the bad quality of the coffee served at the breakfast buffet. Many sites of Ibis in Brazil (not to mention in Europe...) offer good espressos (or, at least, a decent regular coffee). This is particularly weird in the state of Minas Gerais, from where many good coffee beans come.