Mercure Bergamo Aeroporto 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 403

Mercure Bergamo Aeroporto - Image 1
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Opis

O hotelu

Self-service business center, PressReader service. Cascina Sant'Antonio restaurant, open for dinner, overlooking the lovely internal garden. Private indoor parking with direct access to the hotel and a shuttle service to/from the airport for a fee.

Nasze pokoje

Lokalizacja hotelu

Mercure Bergamo Aeroporto

Via Arrigo Boito 12
24040 STEZZANO
Italy

Pozycja GPS:45.650866, 9.632138

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RISTORANTE CASCINA SANT'ANTONIO

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 403

Ocena TripAdvisor  4.0/5  Liczba opinii: 860

Certyfikat Doskonałości 2023

Super service for an airport hotel

Ocena na stronie TripAdvisor 5.0/5

AandKF Couples - Opinia zatwierdzona w TripAdvisor

If you’ve just arrived at Bergamo airport this hotel is a short drive down the road. Avoid the main toll road. Google maps route looks more complicated than it actually is. We arrived late. There was no restaurant but reception opened a bottle of wine and prepared some cheeses and nibbles. Super service. Room was well equipped, clean and modern.

Two stays of one day each

Ocena na stronie TripAdvisor 4.0/5

SrivathsanD Couples - Opinia zatwierdzona w TripAdvisor

Whilst the overall service is very good, I have two specific occasions that felt below par in terms of the overall experience. Important to know that I stayed for 1 day each on two separate occasions within the same week a) We had ordered a shuttle service from the hotel to the airport on our first stay and promptly received a call in the room, where were ready, so we could come down to the lobby and be on our way. On the second instance, we requested for shuttle service again from the hotel to the airport and waited in the room for a call. When there was no call after 10 minutes of waiting, we went down to the lobby to be told by the reception that the driver left as we were late. We didn't think the shuttle was every organised. We were then arranged a taxi that cost us nearly €10.00 more than the shuttle would have. b) The hotel has a water dispenser at the entrance to every floor, so guests can fill their own water bottles - as a eco-friendly service to avoid single use plastics. Yet when we ordered dinner at the restaurant and requested for Tap water, we were told that only Mineral water was available. This almost contradicts what the hotel's policy stood for. The rooms (on both occasions) were good, the beds comfortable and by and large good team except for the incident with the shuttle bus

Dear Guest, I do appreciate for the time you spent in reviewing your experience in our hotel. I am very sorry for the inconvenience reported. I will surely check what procedure has been gone wrong. The restaurant serve sparkling mineral water in addition to the natural available for free in each corridor but just it is served in glass bottles as in our policy is forbidden the plastic. My best regards

Nie zasługuje na 4****

Ocena klientów 2.5/5

Małgorzata Rodziny - Opinie potwierdzone ALL

Brzydki, nijaki pokój, serwis niezgodny z zamówieniem. Brak wody w pokoju, pomimo tego, że była w opisie zamówienia. Brak welcome drinka.

Dear Mrs Magorzata T., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. From January 2024 our chain has eliminated completely plastic bottles but in ever corridor there is a water machine which Guests can use to fill the jug that there is in each room. It is a small gesture of attention for the planet. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Good hotel near the airport

Ocena na stronie TripAdvisor 5.0/5

lauraaD6377SA Couples - Opinia zatwierdzona w TripAdvisor

Really clean and nice hotel near the airport. We had also parking place and it was ok. The breakfast was good and the staff really nice and helpful. The room was clean and the bed really nice for a perfect sleep before flight. We recomend this hotel near Bergamo Airport 👍

Dear Guest, I thank you a lot for the review posted on this site. I am very pleased that your experience in our hotel met your expectations and I hope to have the possibility to host you again in the future My best regards

Dobry na nocleg tranzytowy oraz by zwiedzać samochodem okolice Bergamo

Ocena klientów 4.5/5

Darek Pary - Opinie potwierdzone ALL

Hotel ze standardem typowym dla Mercure/IBIS. Położony na obrzeżach Bergamo, blisko autostrady. Aby z niego korzystać wskazane jest posiadanie samochodu - tym bardziej, że nie ma problemów z parkowaniem. Dobry wybór produktów na śniadanie (o ile się takowe wykupi). W pobliżu kilka supermarketów. Miły i pomocny personel.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 501 Liczba opinii 7.2/10 Lokalizacja
  • 608 Liczba opinii 8/10 Pokój
  • 548 Liczba opinii 8.7/10 Obsługa
  • 7 Liczba opinii 9.4/10 Internet
  • 306 Liczba opinii 8/10 Śniadanie
  • 281 Liczba opinii 8.2/10 Czystość
  • 171 Liczba opinii 7/10 Dobra oferta cenowa
  • 12 Liczba opinii 4.1/10 Napoje

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