Mercure Bergamo Centro Palazzo Dolci 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 957

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Opis

O hotelu

  • Free WIFI throughout the property

  • Bar open 7/7, perfect setting for a business cocktail

  • Near the bus station with direct connections to Orio al Serio

  • ALLSAFE-certified hotel

  • Buffet continental breakfast.

Nasze pokoje

Lokalizacja hotelu

Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni XXIII 100
24121 Bergamo
Italy

Pozycja GPS:45.692409, 9.672681

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Transfer
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

BAR L'ACCADEMIA

At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 957

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 667

Do not stay in this hotel it needs fumigating

Ocena na stronie TripAdvisor 1.0/5

Laurence d Opinia zatwierdzona w TripAdvisor

The hotel cleanliness is disgusting, at breakfast on our first morning we noticed buds in the dining area and informed a member of staff, he replied saying yes I know there are always bugs on the cheese. We left the dining area immediately. The next morning we went in again just to see how bad the infestation was bugs were all over the cheese cakes and even the bread. I even noticed a bug running around my plate.

Perfectly located

Ocena na stronie TripAdvisor 4.0/5

HSE Couples - Opinia zatwierdzona w TripAdvisor

Stayed here for 4 nights from 15 May. Very easy to get to by bus from the airport just a few minutes away from the bus stop to and from the airport which takes 15 minutes. We arrived early and stored our bags we were warmly greeted by Victoria who also gave us good info for day trips. When we returned to check in the 2 members of staff were very disorganised and check in took almost 40 minutes as they kept asking each other questions and taking phone calls which I found rude. However our room was fantastic very large with a terrace but the safe unfortunately did not work. We were offered to change room but we had unpacked and did not want to move. Breakfast unfortunately was terrible very disorganised no staff around and choice of hot food was very disappointing. The bacon was terrible and with a lack of staff to ask or clear tables it was a very unpleasant experience. Apart from Victoria we felt that staff were lacking professionalism and communication skills. However the location and room outweighed this and we would stay again.

A/C broken, room nearly 30'C

Ocena na stronie TripAdvisor 2.0/5

Safari20733984291 Opinia zatwierdzona w TripAdvisor

27,5 degrees in the room. Front desk did not seem to have a problem with that, "the technician will come in 1-2 days", the lady said. Seems to be a problem with the A/C in the whole hotel. Tried to cool down the room by opening the window, but there is a really busy street outside of the hotel, so this is not an option. Do still have 2 nights left, lets see how it goes. So far really not a pleasant stay.

Zawiedziony standardem

Ocena klientów 1.5/5

Szymon Pary - Opinie potwierdzone ALL

Sam hotel zlokalizowany w centrum miasta, bezpośrednio obok dogodny parking w cenie 15 euro za dobę - to jedyne plusy. Minusy - śniadanie o bardzo niskim standardzie, codziennie braki w posiłkach, długie oczekiwanie na uzupełnienie, brak sztućców i kubków do kawy, w obsłudze sali tylko jedna osoba która mimo chęci nie mogła zrobić więcej. Pokój w wyższej opcji z darmowym minibarem na dzień dobry przywitał nas tylko jednym napojem, woda i kawa nie była uzupełniana - dopiero po naszej interwencji dostaliśmy 2 butelki ostatniego dnia. W pokoju średnie standardy czystości oraz nie przyjemny zapach z łazienki unoszący się w całym pokoju po wzięciu prysznica.

4 Star hotel standard?

Ocena na stronie TripAdvisor 1.0/5

Pioneer27086653449 Opinia zatwierdzona w TripAdvisor

Room is ok- but can’t find any meaning of decoration, furnishing reflect of the hotel design under the ACCOR international hotel brand. Food and Beverage in room amenities in far below one star hotel with paper cup. No hair towel, body towel has two holes, on it, no toilet paper, no slippers, no bathrobes (requested but staff did not understand), no shampoo, no body lotion etc. Called several time and talked to different persons then I got a towel for body, shampoo, body lotion, toilet paper, then again requested for hair towel. Staff told me that slipper & bathrobe is not included. 4 Star hotel standard?

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 443 Liczba opinii 9.2/10 Lokalizacja
  • 1 673 Liczba opinii 7.6/10 Pokój
  • 1 079 Liczba opinii 7.2/10 Obsługa
  • 34 Liczba opinii 7.1/10 Internet
  • 1 042 Liczba opinii 6.6/10 Śniadanie
  • 929 Liczba opinii 7.7/10 Komfort
  • 581 Liczba opinii 7/10 Czystość
  • 330 Liczba opinii 4.7/10 Jedzenie

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