Mercure Bergamo Centro Palazzo Dolci 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 1 509

hotel certyfikowany ALLSAFE

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Mercure Bergamo Centro Palazzo Dolci
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O hotelu

  • Free WIFI throughout the property

  • Bar open 7/7, perfect setting for a business cocktail

  • Near the bus station with direct connections to Orio al Serio

  • ALLSAFE-certified hotel

  • Continental/international breakfast

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż publiczny (w pobliżu) Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • LATE CHECK-OUT UP TO 6PM Płatne usługi
  • Pranie chemiczne Płatne usługi
  • Portier
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Wypożyczalnia rowerów Płatne usługi
Usługi biznesowe
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni XXIII 100
24121 bergamo
włochy

Tel: +39035227411

Faks: (+39)035/218008

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • ATB :  1 AIRPORT STAZIONE TRENI BERGAMO

  • CITTA' ALTA :  1 CITTA'ALTA STAZIONE TRENI BERGAMO

  • Samolotem

    MILANO LINATE AIRPT W 40km / 24,86 mil

  • Samolotem

    MILANO MALPENSA W 80km / 49,71 mil

  • Samolotem

    ORIO AL SERIO W 5km / 3 mil

  • Samochodem

    BERGAMO W 4km / 2,49 mil

  • Pociągiem

    ST.CENTRALE DI BERGAMO W 0,3km / 0,19 mil

Pozycja GPS:45.692409, 9.672681

Nasze pokoje

92 elegantly designed rooms, where attention to detail and the furniture bright colours blend with the most modern hospitality comforts, such as free WiFi, safe, LCD satellite TV, creating a welcoming and sophisticated atmosphere.

Standard rooms with 1 double bed

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 Single beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Room with double bed

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Zalety obiektu: BALCONY *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with twin beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 single bed

  • Maksymalna liczba osób: 1
  • Powierzchnia: Od 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Nasze restauracje i bary

BAR L'ACCADEMIA

At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Opinie gości dotyczące hotelu
Mercure Bergamo Centro Palazzo Dolci

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 1 509

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 505

Udany pobyt na jedną noc

Ocena klientów 4.5/5

Anonimowo Pary - 07/10/2020 Opinie potwierdzone ALL

Miłe zameldowanie i udany pobyt. Pokój przytulmy. Trochę ubogie śniadanie. Jajecznica zimna. Nie było drinka powitanego, bo covid.

Bad experience

Ocena na stronie TripAdvisor 1.0/5

Pathfinder145209 Business - 02/07/2020 Opinia zatwierdzona w TripAdvisor

The room was not really clean, the mirrors dirty - the aircondition didn't work and the best was, that in the fridge of the minibar was an opened, half-full fruit-juice, which was mildewy, means this juice was there for weeks/months !!!

Super lokalizacja. Udany pobyt

Ocena klientów 4.5/5

Mariusz Pary - 27/02/2020 Opinie potwierdzone ALL

Pokój i lazienka dobrze wyposazone. Dostepny balkon z widokiem na Alta Cita Nie wiem skad negatywne komentarze. Bylem w pokoju 407 - polecam. Czysto, wygodnie czajnik , ekspres na naboje, szlafroki.

Świetna lokalizacja , doskonale śniadania, bardzo udany pobyt!

Ocena klientów 5.0/5

Zuzanna Pary - 24/02/2020 Opinie potwierdzone ALL

Hotel jest doskonale usytuowany, zaledwie kilka minut spacerem od centrum, śniadania bardzo smaczne i zróżnicowane. Pokój był czysty i codziennie sprzątany.

Can be better

Ocena na stronie TripAdvisor 3.0/5

vasilikia2016 21/02/2020 Opinia zatwierdzona w TripAdvisor

I stay lot of years to this hotel.Now is time to renovate it.Carpets on the corridor are dirty.Rooms are clean.Position is super.Breakfast have to improove.Coffe and capuccino from the automatic machine, not good and they don't serve coffe from the bar machine.Unacceptable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bergamo Centro Palazzo Dolci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, The Management Mercure Bergamo Centro Palazzo Dolci

Dobry hotel z dobra lokalizacją

Ocena klientów 5.0/5

Kasia Pary - 19/02/2020 Opinie potwierdzone ALL

Hotel znajduje się 3 minuty od dworca autobusowego i kilka minut od „centrum”, obok hotelu pare knajpek z super jedzeniem. W pokojach czysto, śniadania pyszne, bardzo dobra baza wypadowa np. do Mediolanu, polecam każdemu

February Trip

Ocena na stronie TripAdvisor 3.0/5

josegrecco 05/02/2020 Opinia zatwierdzona w TripAdvisor

Overall, the carpet needs to be replaced. My room has stains all over the floor. There was also something extremely smelly, that I guess was coming from the carpet. The safe was looked, I request to be open but anybody came. The shower did not hold to the post so we need to take shower holding it the entire time. I have to say that staff at the reception was always very friendly and willing to help in any occasion.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bergamo Centro Palazzo Dolci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, The Management Mercure Bergamo Centro Palazzo Dolci

udany pobyt, z drobnymi problemami

Ocena klientów 3.5/5

Darek Rodziny - 04/02/2020 Opinie potwierdzone ALL

Dwa napotkane problemy: 1. Zapach w hotelu - od 27.01.20 r. rozpoczęto malowanie malowanie części korytarza i niektóre pokoje na pierwszym pietrze, co generowało bardzo nieprzyjemny zapach w hotelu. 2. W niedzielę 26.01.20 r. produkty na śniadanie skończyły się już o 9.30. Zabrakło szynki, serów i wielu innych, pozostały tylko rzeczy na słodko. Nikt nie donosił świeżego jedzenia. Takie sprawy nie przystoją 4 gwiazdowemu hotelowi.

very poor service

Ocena na stronie TripAdvisor 2.0/5

Extraordinary587784 22/01/2020 Opinia zatwierdzona w TripAdvisor

the reception service was very poor , the receptionist does not seem able to accomplish her duty in line with the style of Accor. Assistance to find local transportation was poor and satisfaction for simple service (early breakfast) war vary poor too. Cleanliness of the room was not adequate .

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bergamo Centro Palazzo Dolci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, The Management Mercure Bergamo Centro Palazzo Dolci

Dobra baza do zwiedzania Bergamo i Mediolanu.

Ocena klientów 4.0/5

Bogdan Pary - 10/12/2019 Opinie potwierdzone ALL

Dobra lokalizacja to główny atut. Hotel wymaga odnowienia, w wielu miejscach widać zniszczenia. Szczególnie uciążliwe było niedomykające się okno (nieszczelne) w łazience. Było przez nie słychać hałas z ulicy i wlatywało zimne powietrze. Taki standard (jego bak) nie przystoi hotelom marki Mercure. Śniadania dobre, też dania na ciepło.

Nice and cozy hotel stay in Bergamo

Ocena na stronie TripAdvisor 4.0/5

fabiocasallanovo Family - 08/11/2019 Opinia zatwierdzona w TripAdvisor

A comfortable and well located hotel. It is within a walking distance from the train station. If you arrive by plain at the BGY airport, the city center is near. You can also take a bus (line 1) in front of the airport, which take you to the Central Train Station. From there, the hotel is a 5 min walk. There are good restaurants in the vicinity. The breakfast area is not huge, but I was possible to find a place without waiting. The rooms have a decent size and are very comfortable.

Dear Guest, thank you for your comment. We are really happy that your experience has been good. We wish to host you again. Best regards The Management Mercure Bergamo Centro Palazzo Dolci

Converted service rooms tailored for hotel rooms

Ocena na stronie TripAdvisor 1.0/5

geopass Family - 22/10/2019 Opinia zatwierdzona w TripAdvisor

I do not understand why after you have accommodated me in a converted service rooms tailored for hotel rooms you want my opinion about the hotel. Не разбирам защо след като ме настанихте в преустроени сервизни помещения, пригодени за хотелски стаи, искате мнението ми за хотела.

Dear Guest, The time you took to review your experience in our Hotel is very appreciated. We have a high regard for our guests, we want to offer an impeccable service, therefore we sincerely apologize if your expectations have been deceived. We assure you that for your next visit we will do everything is in our possibilities to conquer again your trust and improve your experience. Sincerely, The Management

Nice place.

Ocena na stronie TripAdvisor 5.0/5

Trip315521 Family - 13/10/2019 Opinia zatwierdzona w TripAdvisor

The hotel is clean and comfortable. The staff was professional and polite. Well located, we could move easily to most places of interest in the city. It is a good hotel to stay in Bergamo. I would stay there again.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bergamo Centro Palazzo Dolci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Mercure Bergamo Centro Palazzo Dolci

Pobyt udany, miła obsługa, krótko czynny bar.

Ocena klientów 4.0/5

Paweł Znajomi - 09/10/2019 Opinie potwierdzone ALL

Dużym minusem jak na taki hotel była płatna butelka wody w pokoju. Do tej pory nie spotkałem się z dodatkową opłatą. W pokoju i łazience czysto. Śniadanie smaczne. Pobyt zbyt krótki by napisać coś więcej.

Hotel sympatyczny, z kilkoma uwagami.

Ocena klientów 3.0/5

Kamil Pary - 04/09/2019 Opinie potwierdzone ALL

Na plus lokalizacja, dobre śniadanie. Na minus - nie ładny zapach z łazienki (kanalizacja? Pleśń?). Oraz kaucja w wysokości 20 euro o której nigdzie wcześniej nie było informacji.

Krótki wypoczynek w Bergamo

Ocena klientów 3.5/5

A. Rodziny - 12/08/2019 Opinie potwierdzone ALL

Hotel blisko dworca kolejowego oraz przystanku autobusowego na lotnisko i do zabytkowej części miasta. Pokój oraz łazienka wymagają zdecydowanie dokładniejszego sprzątania.

Ocena klientów 3.5/5

Beata Rodziny - 09/08/2019 Opinie potwierdzone ALL

Hotel w centrum miasta, blisko dworca, przystanku autobusowego, obok hotelu restauracje i kawiarnie oraz sklep spożywczy, śniadanie smaczne z włoskimi słodkościami. Jednakże hotel wymaga remontu, zarówno pokoje jak i łazienki, bardzo wygodne łóżka.

A convenient location

Ocena na stronie TripAdvisor 3.0/5

verorobs Couples - 03/08/2019 Opinia zatwierdzona w TripAdvisor

We were in a new room which was in a strange location. You had to go through the break fast room to get to it which was difficult with case. The room was clean and comfortable except that the air conditioning didn't work properly and the net curtains were falling down, leaving you exposed to the street if you pulled the main curtain. Breakfast very average coffee disgusting. Staff were helpful though.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bergamo Centro Palazzo Dolci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, The Management Mercure Bergamo Centro Palazzo Dolci

Business & Tourism Hotel

Ocena na stronie TripAdvisor 5.0/5

walletours Couples - 14/07/2019 Opinia zatwierdzona w TripAdvisor

NIce place to stay. In our case we arrived to Bergamo Airport, Hub of Ryan Air, from Bari and we stayed a couple of days until our flight to home from Milano Malpensa. The hotel is very closed to the railway station and to the center of the town

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bergamo Centro Palazzo Dolci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Mercure Bergamo Centro Palazzo

Wymaga remonty.

Ocena klientów 3.5/5

Michal Pary - 11/07/2019 Opinie potwierdzone ALL

Oczekiwania były na dobrej jakości hotel niestety zawiedliśmy się lekko. Widać ze hotel jest już stary.

Najnowsze opinie: 20

Partner: TripAdvisor

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