Sofitel Guiyang Hunter 5 étoiles

Note Avis clients (Note ALL) 5.0/5 1 831 avis

Sofitel Guiyang Hunter - Image 1
Sofitel Guiyang Hunter - Image 2
Sofitel Guiyang Hunter - Image 3
Sofitel Guiyang Hunter - Image 4

Description

Les plus de l'hôtel

  • Le plus haut gratte-ciel de Guiyang avec un hall d'entrée et un restaurant éblouissants

  • Des vues extraordinaires et des capteurs de mouvement écologiques dans toutes les chambres

  • Les équipements des chambres Lanvin et Hermes et Sofitel MyBed dans chaque chambre

  • Downtown Guiyang, localisation CBD

  • 5 min. de marche jusqu'à la rivière Nanming et le pavillon Jiaxiu

Nos hébergements

Localisation de l'hôtel

Sofitel Guiyang Hunter

33 Dusigaojiaqiao Road
550002 GUIYANG
Chine

GPS:26.5754092327, 106.7193067993

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  5.0/5  1 831 avis

Note TripAdvisor  5.0/5  11 379 avis

ALL ROOMS ARE SMOKING ROOM!!!

Note TripAdvisor 2.0/5

166vicz Avis TripAdvisor

While the location is indeed excellent, being close to various attractions and dining options, my experience with the room conditions and service fell significantly short of expectations, especially considering the 5-star rating of your establishment. Unfortunately, all rooms in your hotel appear to be designated as smoking rooms, contrary to what was advertised or expected. During my stay, I observed that other guests were smoking in their rooms despite the presence of warning signs. Additionally, I witnessed this issue personally, and the cleaning staff confirmed that smoking in the rooms was a common occurrence. As a result, the air conditioning system circulated the unpleasant smell of smoke throughout the hotel. Despite reporting this issue multiple times to the management, the responses provided were inadequate. I was offered to change rooms, but this did not resolve the issue as the smoke odor persisted, I checked couple other rooms, they all small like cigarettes . Additionally, the provision of extra fans and an air purifier did not mitigate the problem. Also the manager admitted they are hard to control other guests to stop smoking (which is a joke!) I believe that a 5-star hotel should uphold a higher standard of service and enforce a smoke-free environment to ensure guest comfort. Unfortunately, the current practices do not reflect the high standards one would expect from a hotel of this caliber. Additionally, upon my check in. I was with my family waited for good 5mins, standing in front of the check in dest awkwardly with 2 staff seems has nothing to do but look at their computer. This was absolutely out of standard and respect. Sofitel guiyang, i shall certainly not coming back or recommend to any of my friends or family !

Dear valued guest, Thank you for selecting Sofitel Guiyang Hunter as your stay and sharing your staying experience with us. We do very regret to see that the hotel didn't reach your expectation and i will definitely share your specific comments with our team to improve our imperfect aspects and better serve our guests like you in the near future. Please accept our sincerest and unreserved apology for the inconveniences that you had encountered during your stay and the issues that you have brought up to us will be addressed seriously and make appropriate adjustments, accordingly. Meanwhile, constantly improve our staff's service quality and inspection of room facilities in our daily operations. Once again, we sincerely apologize for the inconvenience caused and we hope your next visit will be much better after we do the efforts. If you have any questions or if we can assist with any future travel needs to Guiyang, please don’t hesitate to contact me directly. I will be more than happy to render my assistance and wish we could have the chance to welcome you back next time! Yours sincerely, Wendy Ren Guest Experience Manager

非常优秀的体验

Note TripAdvisor 5.0/5

Yi Y En famille - Avis TripAdvisor

我最近带妈妈入住了贵阳索菲特酒店,对这次住宿体验感到非常满意。 首先,酒店地理位置十分方便,周围有许多美味的贵州特色美食。酒店还贴心地提供了美食地点和景点的介绍,让我们的出行和用餐更加方便。 其次,酒店的服务无可挑剔。所有工作人员都非常热情周到,特别是礼宾部的张兴(James),每天见到我们都会主动问候,并且帮助提拿行李。根据我的咨询,他还推荐了许多本地人的小吃。 客房服务也非常出色,房间非常干净整洁。 最后,酒店的高空景观非常美丽,从房间望出去的风景令人心旷神怡。 这次入住贵阳索菲特酒店的体验非常愉快,非常推荐给所有来贵阳的朋友

尊敬的宾客: 您好!感谢您选择贵阳亨特索菲特酒店,并抽出宝贵的时间给予酒店整体服务品质的好评与认可。很荣幸和开心我们真诚地服务为您带来了愉快的入住体验,同时也感谢您的支持与信任,我们将以最大地热情欢迎您再次回到爽爽贵阳做客,也希望我们一直是您不变的选择。 诚挚地期待您的下次入住,祝您生活愉快! 此致, 任雯 Wendy Ren 宾客体验经理 Guest Experience Manager

Perfect location and hotel to stay

Note TripAdvisor 5.0/5

Tannker Avis TripAdvisor

Hotel is well located in downtown district and mall. Very convenient to walk around for food and shopping. Rooms are big and clean. Sofitel Bed is very comfortable which ensure you have a good sleep. Overall service standard is kept to high standard. Executive lounge service staff name Cat is very patient and service oriented. Alone taking care of my whole family. Food is nice and comes with many choices.

Dear Guest, Thank you for choosing Sofitel Guiyang Hunter and and sharing your staying experience with us. We are so glad that you enjoyed your time with us here in Guiyang. Your satisfaction is what motivates and encourages us. We will continue to provide our best services and looking forward to seeing you again soon! Sincerely, Wendy Ren Guest Experience Manager

lounge

Note TripAdvisor 5.0/5

minghuap2022 Escapade entre amis - Avis TripAdvisor

thanks to the keylee,so sweet smile。Good enviroment,excellent and professional service!honest and integrity。it will be the best destination for trip!hope to see u agagin!the best brand and nice managerment team!everything was fine!

Dear Valued guest, thank you very much for staying with us and shared with your valuable feedback to us . We will do our utmost to keep our service standard to ensure to provide cozy, comfortable and pleasant experience for each and every visit for you. Thank you very much again and Hope you have a nice evening. Best regards! Wendy Ren. Guest Experience Manager.

Excellent hôtel

Note TripAdvisor 5.0/5

IDELQUIEDELREAL Professionnel - Avis TripAdvisor

Établissement très professionnel en plein centre ville près d’un grand centre commercial. Les chambres sont très agréables , spacieuses et très bien équipées ce qui rend le séjour agréable quand vous passez 2 semaines à l’hôtel en déplacement professionnel. Le personnel est agréable et efficace ( mention spéciale aux concierges qui m’ont aidée dans mes recherches de souvenirs à ramener en France ). Le restaurant propose plusieurs kiosques avec différents types de cuisines et les petits déjeuners servis en chambre sont variés ( du delight au repas complet selon vos envie ). Un espace lounge réservé aux membres accor permet de se restaurer rapidement et au calme. Bref , je reviendrai avec plaisir dans cet établissement lors de mes prochains déplacements.

Dear IDRJBRJ, Bonjour, greetings from Sofitel Guiyang Hunter. Thank you very much for staying with us and sharing suching a nice view on Tripadvisor. We are really glad to hear that you have enjoyed all the aspects of your two weeks stay including our location, facilities, our restaurant and CON services. We hope you could treat us as your old friends in Guiyang and we could well take care of you. Thank you again for giving us your valuable feedback, and we are looking forward to see you again in the near future! Sincerely, Maggie YANG Guest Service Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 3 308 avis 9.6/10 Site
  • 3 929 avis 9.1/10 Chambre
  • 8 104 avis 9.6/10 Service
  • 66 avis 2.4/10 Internet
  • 2 263 avis 9.3/10 Ambiance
  • 1 962 avis 8.2/10 Installations
  • 1 220 avis 9.1/10 Propreté
  • 1 123 avis 9.2/10 Repas

Dispensé par Trustyou

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