Novotel Muenchen Arnulfpark 4 estrelas
Nota clientes Avis (Classificação ALL) 4.7/5 2.571 comentários
Novotel Muenchen Arnulfpark
Estação de trem
2 km / 1.24 mi 20 min walk / 5 min drive
Aerop. int. 1 - nome completo
35 km / 21.75 mi 30 min drive
Aeroporto int. 1 - código IATA
35 km / 21.75 mi 30 min drive
Check-in desde as - Check-out até às
No restaurante The Flave of Munich, tudo gira à volta do pão! Preparado no momento pelo nosso mestre padeiro na nossa própria padaria: 100% caseiro! Quer lhe apeteça um snack ou algo mais substancial, o pão é sempre uma iguaria saborosa.
Ideal para viagens de negócios ou estadias em família: 2 crianças até 16 anos não pagam a estadia no quarto dos pais ou avós, incluindo pequeno-almoço grátis. O nosso hotel tem 185 quartos com ar condicionado, todos os confortos modernos e WIFI grátis.
Avaliações dos nossos clientes
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Mentem na descrição da estrutura do hotel!
Nota clientes Avis 0.5/5
Anónimo Famílias - Comentários confirmados de ALL
Na descrição do hotel fala que os quartos tem ar condicionado. Porém a temperatura não pode ser regulada pelo hóspede. Então é um absurdo falar que possuem um item que não é verdade. Passamos noites de calor por causa disso. Com uma bebê de 1 ano e uma criança de 11, não foi confortável.
Dear Mr B., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest again. Best regards, Jochen Fuchs General Manager
Nota Tripadvisor 1.0/5
Zuleyka P Famílias - Avaliação com certificação TripAdvisor
I left a jordan outfit in the room. I called several times staff was rude, never returned my calls, never returned my emails and everyone that picked io the phone gave us a different story. Finally the clothes never appeared. Dont stay there staff are rude thieves!!!!
We formally reject the insinuations and insults. It is true that there were a few problems with the flow of information, but we were not the only ones involved. The other accusations do not correspond to the truth. Best regards, The team of the Novotel München City Arnulfpark
Quiet location, nice restaurants and local shops in walking distance.
Nota Tripadvisor 4.0/5
Odyssey35138346830 Famílias - Avaliação com certificação TripAdvisor
We stayed here as a family for 2 nights to visit the Olympic Park and European Championships. Hotel staff were helpful and friendly. The room was clean but small for a family and the sofa bed very uncomfortable. Tram stop outside and easy to travel around the city. This is a quiet area of Munich. A short walk in the direction of Rotkreuzplatz takes you via local supermarkets, bars and restaurants.
Average stay. Not bad at all but not great.
Nota Tripadvisor 3.0/5
konstantinosp940 Couples - Avaliação com certificação TripAdvisor
Generally i would have to say that it was an average stay. I stayed for 2 nights 2 people an for the whole stay there it was only one bottle of shampoo and one body wash.... Ok i understand you have to budget cut but i can't understand why to do that. For what is worth when i pointed out to tge reception they where apologetic. Also that is my first visit to a novotel that they didn't offer a complementary bottle of water. It's not the cost that you have to pay it's the sense of hospitality that you get when someone offers you that (i have been at 5 countries in different hotels they always offered a bottle of water) . Also a negative point is that even if i have prepaid the hotel room they blocked 100 euros for "extra charges". I have never met this policy again to either of the hotels i have stayed in the past. Also another negative was that they tried to make me stay at a connected double room that at my end the door was not locked. And when i point that out they offered to lock the door. Of course that was not acceptable at my end and they change the room completely. I have to say that the staff was helpful, well organized and as far i can say well trained. I want also to mention that the garage space was very good and the location of the hotel wasn't very close to the center of old Town but it was very easy to get to the hotel by car arriving from the highway and not that far from the center (25-30 minutes walk). The rooms was very clean and the breakfast was also very good. Extra points for the external place you can have your breakfast of the weather allows you to. Generally i have to say for me that i haven't be a stranger to the high standards of Novotel high standards and only compared that, my stay was average.
Dear konstantinosp940, Thank you for your visit, the positive remarks on the breakfast and the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs, General Manager
Very nice, would stay again
Nota Tripadvisor 5.0/5
carolinapreta Famílias - Avaliação com certificação TripAdvisor
Very well located, staff very polite and friendly. The room as spacious enough for a family of 4 and the breakfast delicious. The swimming pool was a refreshing way to finish our day after the hot summer days.
Em parceria com TripAdvisor