Sofitel Munique Bayerpost

Sofitel Munique Bayerpost 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.952 comentários

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Extras do hotel

  • Um hotel certificado ALLSAFE

  • Hotel num edifício classificado, com um toque moderno

  • Suites únicas com cores criativas

  • Próximo da Estação Central de Munique e da Marienplatz

  • Acesso gratuito à Internet em todo o hotel.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Sofitel Munique Bayerpost

Bayerstrasse 12
80335 MUNIQUE
Alemanha

GPS:48.139495, 11.55678

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

Os quartos, suites e apartamentos estão distribuídos por oito pisos e estão mobilados com materiais naturais. Reserve uma suite no piso superior para uma estadia de luxo com vista para a cidade ou os Alpes.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  1.952 comentários

Classificação do TripAdvisor  4.5/5  4.777 comentários

Amazing Stay!

Nota Tripadvisor 5.0/5

616nh Friends getaway - Avaliação com certificação TripAdvisor

We stayed at the Sofitel Bayerpost for several nights this summer and were sad to leave. The room was spacious and well-appointed, and we loved the view of the Alps in the distance. The location cannot be beat, and the lobby and facilities are luxurious and provide a sense of calm, despite being right next door to the busy Hauptbahnhof. But above all, the amazing staff made our stay what it was. From the lovely front desk reception to Jeff and his team at breakfast, we could not have been made to feel more welcome! We look forward to a return visit soon!

Many many thanks

Nota Tripadvisor 5.0/5

patgO1993ZE Couples - Avaliação com certificação TripAdvisor

We stayed at this lovely hotel from 6th to 11th September. Purpose of our visit was to celebrate my husbands 91st birthday and visit the eagles nest , has been on his wish list but delayed due to the pandemic Jana and the reception were excellent , even surprised Ron with cake and wine in our room. Had few late night drinks and nibbles in the bar, staff excellent Location of hotel is excellent, beautifully fitted out, spa facilities great , can not speak highly enough of it

Bonjour, It is wonderful to hear how much you and your family enjoyed your stay at our hotel. You basically summarized what we strive for - a unique experience of design and magnifique service. Thank you for sharing your very positive experiences. I hope to welcome you again soon. Best Regards, Emiel van Dijk, General Manager

Disappointment”

Nota Tripadvisor 2.0/5

keaw Couples - Avaliação com certificação TripAdvisor

I had a terrible stayed in Sofitel Munich Bayerpost room no. 707 from August 22-Sept 5 2022 for 14 nights I fell that the hotel service is worse than the other 3 stars hotel the incident happen to me in different days Did not replace the tissue paper in the empty box. Did not replace toilet paper. Did not refill the bathroom amenities. House keeper left the rags on the bathroom tab. The ways that cleaning the room each day is not the same, some day the room are need and nice some day are worse not inappropriate of being a 5 stars hotel. I think they not using the regular house keeping. I will not recommend and never come back to stay in this hotel again. Boonchai

Bonjour, thank you for taking the time to tell us about your experience at the Sofitel Munich Bayerpost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. I hope that you will give us a chance to prove that what you experienced did not meet our own high standards. Best Regards, Emiel van Dijk, General Manager

Weekend with friends

Nota Tripadvisor 5.0/5

PROTECTHEENVIRONMENT Couples - Avaliação com certificação TripAdvisor

We are frequent guests at the Sofitel and there is a reason for that. Friendliness, unobtrusive attentiveness of the staff and a beautiful residence in the heart of the city. Online check-in worked perfectly. The wellness area is very well maintained and is ready from 08:00 with hot sauna for its guests. The breakfast is a dream in terms of selection and ambience. Maybe make sure that you don't necessarily eat breakfast at peak hour, so you can enjoy the calmness more.

Bonjour, thank you very much for taking the time to rate your recent visit with us at the Sofitel Munich Bayerpost. I'm very pleased that you enjoyed your stay with us so much and that we were able to convince you of our service. As well I'm very happy to pass on your wonderful feedback to the entire team. We hope to welcome you back again soon. Sincerely, Emiel van Dijk, General Manager

Utter disappointment

Nota Tripadvisor 1.0/5

Monkey168 Couples - Avaliação com certificação TripAdvisor

The hotel is perfectly located with the central station, s bahn and u bahn. Apart from that, we had an utterly disappointing stay. My husband and I checked into the hotel on Friday, 9 Sept and were given room 261. Room was fine and no issues. We went out to explore the city and got back to our room to freshen up before heading out for dinner with our friends at 7pm. Housekeeping came to our door at 615pm and that’s when the fun started! We were trapped in our room unable to unlock or open the door. After asking for some help, and enough tugging, we managed to open the door. I then stepped out of the room to speak with housekeeping, trying the door again, and it got jammed again! This time with my husband in the room and I was stranded standing in the corridor. A technician arrived and couldn’t open the door either. He told us this has never ever happened. After much tugging, door opened and we all got back inside. Your technician closed the door and like a comedy sketch, the three of us were trapped indoors. This is now past 630pm and we were late for our dinner engagement. I called front desk, spoke to ‘Bobby’, who tried to find us a new room. Concierge came with new room key (240) and helped to move our luggage. Our new room was adequate, Bobby apparently provided us with an upgrade. The bed was small for two people and with one duvet that barely covered us. There has been no apologies from the hotel since the debacle and I would have expected more from Sofitel. I found this experience totally utterly ridiculous and I find the silence unacceptable. I mentioned this at check out and the lady offered us free breakfast, It was too late and we have a plane to catch. We spent one memorable week travelling across Switzerland celebrating my husband’s 60th birthday and this should have been the icing on the cake. In fact, it was an utter disappointment and disbelieve that this is the level of customer care from Sofitel.

Bonjour, thank you for taking the time to tell us about your experience at the Sofitel Munich Bayerpost in detail. I'm sorry for the incident with the door and that we didn't get in contact with you earlier; please allow me to express my sincerest apologies. I hope that you will give us a chance to prove that what you experienced did not meet our own high standards. Best Regards, Emiel van Dijk, General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 543 comentários 9.1/10 Localização
  • 914 comentários 7.1/10 Quarto
  • 1.162 comentários 7.8/10 Serviço
  • 9 comentários 7/10 Internet
  • 380 comentários 8.2/10 Pequeno-almoço
  • 342 comentários 6.6/10 Conforto
  • 314 comentários 8.6/10 Atmosfera
  • 256 comentários 6/10 Limpeza

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