ibis Muenchen City Arnulfpark 2 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 2.365 görüş

En iyi fiyat
garantisi
ibis Muenchen City Arnulfpark - Image 1
ibis Muenchen City Arnulfpark - Image 2
ibis Muenchen City Arnulfpark - Image 3
ibis Muenchen City Arnulfpark - Image 4
Arnulfstrasse 55, 80636 MUNICH, Germany

Açıklama

Otel ekstraları

  • Just 1.1 miles (1.8 km) from the main train station and 219 yds (200 m) to the tram

  • 204 air-conditioned rooms, including 96 twin rooms

  • Buffet breakfast with homemade pastries

  • Spend the night at the ibis and the day at theNovotel next door

  • Fresh waffles for breakfast and paninis available as a snack from the 24-hour bar

Konaklama olanaklarımız

Otelin konumu

ibis Muenchen City Arnulfpark

Arnulfstrasse 55
80636 MUNICH
Germany

GPS:48.145354, 11.53984

Telefon
Faks +49 89 232493150

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

RESTAURANT

Do you fancy lunch or do you want to end the day with a great evening meal? Then don't miss out on what's on offer at the Novotel Restaurant next door, just a short walk from our hotel.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  2.365 görüş

TripAdvisor Derecesi  4.5/5  1.005 görüş

Konum olarak çok güzel şehir merkezine yakın personellerde gayet iyi ve güler yüzlü ve sevecen

Avis müşterileri puanı 5.0/5

Nihat S. İş - ALL için doğrulanmış yorumlar

Tek kelime süper personelleri var yardım sever güler yüzle sizi karşılıyorlar

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Stag weekend

Tripadvisor puanı 5.0/5

James C TripAdvisor onaylı yorum

The hotel was perfectly maintained and spotlessly clean. I also lost an item, and the staff found it, and facilitated the return of the item to me. The hotel bar was also an ideal addition. Fantastic service and would definitely visit again. James

Dear James, We are very happy that you felt so comfortable with us! We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff, we are very pleased that you gave us the highest rating. I will gladly pass along the great remarks on my team. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs, General Manager

İyi konum

Avis müşterileri puanı 4.5/5

Anonim Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

Herşey çok güzeldi . Ama banyodaki gider kokusunun çözülmesini umuyorum

Dear Mr. O., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Service with(out) a smile!

Tripadvisor puanı 2.0/5

stephLDN16 TripAdvisor onaylı yorum

What a pantomime! This hotel really does not do service with a smile. The “fun” commenced immediately upon checkin. Apparently, booking and paying for a twin (i.e. 2 beds room) weeks in advance does not actually cover 2 persons staying in that room. Accor policy is to charge “per person”. As such, despite paying almost EUR 600 in advance we are presented with a further bill for EUR 70 (discounted as a “favour” apparently). Okie dokey, so we pay the surcharge. The room was well appointed and the bathroom was functional; however, the air conditioning was useless. Deliberately restricted by the property during a heatwave to, in my opinion, save the property money. Daily clearing became a chore, but not for the staff, just for ourselves as paying customers. Arriving back at the hotel after a long day exploring Munich we find our room has not been serviced by 17:30. Reception informs us that they need ‘a further hour’ (in other words until 18:30). It is made clear that this is not acceptable and the duty manger then rudely shouts that he will clean the room himself. Oh the burdens! Day 3 leads to an unsolicited email from someone claiming to be a manager basically absolving the hotel of any culpability for surcharges and very late cleaning (apparently this hotel allows itself until 18:00 to clean guest rooms, oh how generous and (in)convenient). On night 4 we find that we have been left no towels. The morning of checkout leads to a phantom charge of EUR 18 for a breakfast neither of us had! No explanation, no sincere apology, just a delay to our departure. The service issues are unfortunate as this property has much potential. It is well located adjacent to a tram stop and 5 minutes walk from an S-Bahn station. The HBF is but a 5 minute tram ride away. Rooms are functional but adequate (save for the atrocious “air conditioning”). In summary, I recommended that the senior management sort out the soft product, invest in some customer service refresher training, and understand that customers do not want their rooms cleaned well into the evening. Get it right and treat the customer with some respect.

Dear stephLDN16, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in/check-out procedures. Sorry to also learn that our house-keeping and our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. Best regards, Jochen Fuchs, General Manager

Good hotel

Tripadvisor puanı 4.0/5

DIF1891 TripAdvisor onaylı yorum

Second time staying at this hotel. Perfect location near the central station. Larger bathroom than an average Ibis room. We heard nothing from our neighbors. Nice pillows in the bed. We didn't have breakfast at the hotel so can't say anything about that. I recommend.

Dear DIF1891, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs, General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 972 görüş 9/10 Konum
  • 1.413 görüş 7.3/10 Oda
  • 1.172 görüş 8.9/10 Hizmet
  • 30 görüş 8.4/10 Wifi
  • 735 görüş 9/10 Hijyen
  • 723 görüş 5.5/10 Konfor
  • 706 görüş 8.6/10 Kahvaltı
  • 265 görüş 9.4/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Munich şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.