The stay at the hotel was an average, Rooms were not all cleaned , had found cockroach in the room on my first night itself and the hotel staff had ensured that they will do pest control and ensure room is pest free, but on the next immediate night also I found other cockroach. The couch provided in the room was also stained. The reception people are not at all bothered for providing service or changing room on repetitive request also. Have to remind them that there no hand towels in the room etc. Only highlight will be Breakfast and Lunch which was awesome , they do provide variety of options.

Absolutely outstanding hotel with perfect location. Very helpful and friendly staff, especially Ms. Susan & Mr. Pravindar, who go above and beyond to make sure you have the best time. Also the property is very beautiful & well maintained with utmost hygiene. We will definitely come back with friends and i would highly recommend this hotel.

Novotel Candolim is a good property with good safety standards which you can trust in such difficult times. Restaurant is good and service is prompt. Had a very good experience -special mention to Susan from front desk. Khushal & Sunil from Restaurant Service staff for ensuring every small need is taken care of. Overall a very pleasant stay!

Stay was safe and good. But the in room dining and services were very slow. The buffet breakfast service was better. Location is the best, close by all the best known beaches in Goa. Choose this property if your looking for Novotel prop.

Fantastic team and overall experience was great. Clean and comfortable rooms. Excellent Housekeeping and breakfast spread was fantastic with ever smiling team. Room was quiet spacious with great pool view.

I and my wife stayed for 4 nights in this nicely situated hotel in Dec 2019. Right from the start we received a very warm welcome and were made to feel at home by the hotel staff specially Ms Mausumi Dey , the Guest Experience Team Leader. We stayed in the executive room and made a lavish use of the excellent spa. A few observations : 1) In the bath cubicles there are no racks for keeping the toiletries, making it rather inconvenient. 2) The bath towel hook or rod should be placed easily accessible and within arm's reach from the bathing cubicle.

All staff very helpful, rooms are oki not that great, they have 2 big swimming pools very nice, play area for kids not that great , spa experience superb. Restaurant staff excellent but food is oki not too good not too bad. They also serve shessha near pool side but only till 9pm.

Exemplary hospitality and service levels all around! The front desk welcome was delightful; the breakfast variety, quality and food & beverage team were outstanding. The hotel staff were courteous, helpful, warm and attentive at all times. The hotel is not on the beach but a complimentary shuttle service gets you there in 5 minutes.

The stay was far below my expectations. Window glasses were dirty and the toilet seats were soiled and unhygienic. I have stayed in many novotel properties but this was the lowest score. Looking at this stay I will have to think twice to stay in Novotel property in future.

All staff at reservation are very polite n ever smiling. Special mention of cizal n Chris they are very helpful. Even restaurant staff are very helpful . Location n cleanliness is awesome.food is good.superior rooms are superb

The stay here was truly a memorable one. The food was on point. The rooms were clean. The staff was extremely polite. The services were beautiful. The pool was amazing. The location of the hotel was also very nice. Right in between all the action, yet a very quite neighbour hood. Will definitely stay here again.

Novotel Shrem simply amazing, had a great experience...mousami ziezel and esp sonu Kumar who planed surprise anniversary decorations. And cake in our room was icing on the cake. Highly recommend able, very friendly and courteous staff and beautiful property

Good property, Nice friendly & efficient staffs, especially House Keeping team was excellent. Property situated at Candolim main road, walkable ATM / Shops nearby and rental bikes as well. This property good for couples & family with Kids. For Kids you have play area, mini & Baby pool ideal for all age of Kids. Food is ok and not an issue when you have options available outside readily.

Amazing front desk staff and very helpful...hotel is very neat and facilities are offered conveniently...The staff takes utmost care to make up for any shortcoming....Though the food in the restaurant needs to be served hot....apart from that ,a very warm and lovely stay!

This was our first trip to India and the hotel was so welcoming; all the colleagues were very friendly - especially the Food & Beverage colleagues in Square. The food was great, we also had massages which helped our jet lag after a long trip. The hotel offers a free shuttle to the beach which is convenient; although we also walked there as well which was easy to do.