Mercure Charlestown bintang 4

Name: Mercure Charlestown Hotel | ALL - ALL
Address: 109 Madison Drive, CHARLESTOWN, 2290, AU
Telephone: +61249438899
Rating: 3.7

Catatan Tripadvisor 3.7/5 562 ulasan

Jaminan Harga
Terbaik

21 fotos 21

109 Madison Drive, 2290 CHARLESTOWN, Australia

Memeriksa Harga

Mercure Charlestown

Hotel bagi pengelana yang mencari pengalaman lokal dan otentik

Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Ideal for business or leisure guests, Mercure Charlestown Hotel offers a quiet escape for those seeking rest and solitude but still located centrally enough to afford access to points of interest. Room options range from standard queen rooms through to family and king rooms with private balconies. All with tea and coffee making facilities as well as access to modern comforts including HD TV's with Foxtel.

Charlestown is the largest town in the Lake Macquarie region and makes a great base for exploring NSW surrounds including Newcastle and shimmering blue waterways.

Welcome to Mercure Charlestown Hotel. We hope you enjoy your stay with us.

Grant Vickery Manajemen Hotel

Keistimewaan hotel

Swimming pool
Parking available
Early check-in/late check-out available
On-site dining option, Madison Kitchen + Bar

Akomodasi kami

Kamar

Standard Room 1 Queen Bed

Maksimum 2 orang
24 m² / 258 sq ft

Selimut 1 x Tempat tidur queen
Sebagian besar akomodasi: Balkon

Dari NaN € NaN AUD Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Standard Twin Room 1 Queen and 1 Single Bed

Maksimum 3 orang
24 m² / 258 sq ft

Selimut 1 x Tempat tidur single dan 1 x Tempat tidur queen

Dari NaN € NaN AUD Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Standard King room 1 King Bed

Maksimum 2 orang
24 m² / 258 sq ft

Selimut 1 x Tempat tidur king
Pemandangan: Sisi kebun
Sebagian besar akomodasi: Balkon

Dari NaN € NaN AUD Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Privilege Room 1 King Bed

Maksimum 2 orang
34 m² / 365 sq ft

Selimut 1 x Tempat tidur king
Pemandangan: Sisi kebun
Sebagian besar akomodasi: Balkon

Dari NaN € NaN AUD Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Standard Room 1 Queen and 2 Single Beds

Maksimum 4 orang
36 m² / 387 sq ft

Selimut 1 x Tempat tidur queen dan 2 x Tempat tidur single

Dari NaN € NaN AUD Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Lokasi hotel

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

+61 2 4943 8899

+61 2 4942 1463

NEWCASTLE

Railway station

Akses: 8 km / 4.97 mi 10 min drive

CHARLESTOWN SQUARE

Cinema district

Akses: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE

Sports centre

Akses: 4.5 km / 2.8 mi 10 min drive

CHARLESTOWN

Golf course

Akses: 6 km / 3.73 mi 15 min drive

BAR BEACH

Beach area

Akses: 8 km / 4.97 mi 12 min drive

MACQUARIE

Lake

Akses: 15 km / 9.32 mi 20 min drive

CHARLESTOWN SQUARE

Shopping centre/mall

Akses: 1.2 km / 0.75 mi 15 min walk / 4 min drive

Layanan hotel

Check-in dari 14:00 - Check out sampai 10:00

Di properti

Kolam renang
Parkir
Hewan peliharaan tidak diperbolehkan
Restoran
Wi-Fi
Air conditioner
Sarapan
Bar
Ruang rapat
Properti 100% Bebas Rokok
Room service

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Pertemuan dan Acara

Jumlah Ruang Pertemuan: 3
Permukaan ruangan terbesar: 120 m² / 1291 sq ft
Kapasitas maksimal: 80
Kapasitas maksimum untuk jamuan makan: 80

Cari tahu lebih lanjut

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor 3.7/5 562 ulasan

Good Friday stay

PeterG873 Couples - 2025/04/18 Ulasan TripAdvisor tersertifikasi

We booked at very short notice and arrived on Good Friday. The receptionist was run off her feet tending the bar, looking after the front desk and more. The restaurant was closed but they took room service orders. The chef deserves a medal! The meal was quite good and he had to cook it and deliver it to our room himself. Otherwise, the Privilege room was large and well equipped. Nice outlook. Outdoor parking. Accor status welcome drink policy is perfect. Breakfast was excellent and the chef came out regularly to top things up and offer to cook eggs to order. Great for a small dining room. The dining room is fresh and airy with a nice view over the pool. Avoid room 229 - it has the vent from the kitchen going through it which creates noise and kitchen smells.

A good overnight stay

traveller2australia 2025/04/17 Ulasan TripAdvisor tersertifikasi

Generally pleasant stay with some issue

Iqtidar A 2025/04/13 Ulasan TripAdvisor tersertifikasi

*EDIT: Appreciated the response from the owner looking deeper into the issue. Wishing them the best. Updated review.* Had Better Hopes for this Hotel A nice hotel with some nice people, however had a terrible experience with one of the staff members on the last day regarding Breakfasts, they were definitely not nice nor understanding. Similar to the other review talking about rude behaviour from the supervisor during Breakfast for a platinum member, we faced the same from the hotel reception rudeness as a gold member. They told us at Check-In that Breakfast was till 10am, and failed to tell us that on our second day it would finish earlier at 9.30am (Monday Public Holiday, Tuesday Normal Day), thereafter they blamed us for the miscommunication.

Worth the Visit to the Restaurant alone!

Kellie B 2025/01/13 Ulasan TripAdvisor tersertifikasi

We had a wonderful stay at the Mecure Charlestown. The dinner that we had at the restaurant was the best meal in 23 days of travelling through Queensland, Victoria, New South Wales and Tasmania. The chef is remarkable. Brittney who checked us in also served us in the restaurant. She was professional and friendly and as she was the only staff contact we had, she made our stay so enjoyable. She is a keeper!

Thank you so much for taking the time to review your stay with us at Mercure Charlestown. We are delighted to hear that you enjoyed our food and staff. This feedback is always lovely to hear and Todd and Brittney will be very pleased to hear that their hard work and dedication is not going unnoticed. Thank you, and we look forward to welcoming you back again soon!

Consider your choices

sydfam65 2024/10/12 Ulasan TripAdvisor tersertifikasi

Some good points and some improvements. First the good- close to Kotora Westfield’s, nice area outside the bar to sit for a drink, friendly staff, foxtel channels, free parking(which is hard to find towards the centre of Newcastle unfortunately), pool. Improvements- Bed not the best (Novotel beds were heaps better), pillows are as flat as pancakes (bring your own), no shower cap in bathroom which made it tricky to keep my hair dry- I did not realise these little extras were not included, the room was run down, bathroom door is sliding and leaves a gap when ‘closed’ and not a very bright light in bathroom. I probably would not stay again.

Thank you "sydfam65" for taking the time to review your stay at Mercure Charlestown. We appreciate our guest reviews as they help us to refine our offerings and service to best suit our guests. We are so pleased that you enjoyed our bay area and pool, it's a great outlook over the bushland and the distant view of Stockton beach. Thank you for your feedback about the improvements you think are necessary, we are sorry that these did not meet your expectation for this stay. We have a program for reviewing and replacing our mattresses and pillows so, I am sorry that this didn't meet your expectations this time. For future stays we would welcome you to contact our friendly staff, as your comfort is very important to us and we do have a selection of alternative pillows, if the ones in your room are not as you desire. It would also be really helpful for you to contact our reception (email: desk@mercurecharlestown.com.au) so we can determine which room you were staying in and assess it accordingly. Our bathroom doors have been installed in a professional manner to consider privacy, however, if you have noticed a gap, it may mean that it requires a maintenance repair. Once again, thank you for your review and we look forward to welcoming you back again soon.

Dalam Kemitraan dengan TripAdvisor

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Semua hotel kami di Charlestown

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.

Mercure Charlestown bintang 4

Deskripsi

Keistimewaan hotel

Akomodasi kami

Standard Room 1 Queen Bed

Standard Twin Room 1 Queen and 1 Single Bed

Lokasi hotel

Akses dan Transportasi

Layanan hotel

MADISON KITCHEN + BAR

MADISON KITCHEN + BAR

Sarapan

Kolam renang

Pertemuan dan Acara

Pernikahan

Ulasan tamu kami

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