ibis Newcastle bintang 3,5

Catatan tamu Avis (Peringkat ALL) 3.7/5 828 ulasan

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700 Hunter Street, 2300 NEWCASTLE, Australia

Deskripsi

Keistimewaan hotel

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

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Lokasi hotel

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telepon
Fax +61 2 4925 3377

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

Hummingbirds Restaurant and Bar

Foto non-kontrak

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

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Peringkat ALL  3.7/5  828 ulasan

Peringkat TripAdvisor  3.5/5  900 ulasan

Enjoyable

Catatan Tripadvisor 5.0/5

David R Ulasan TripAdvisor tersertifikasi

Sharrie and staff were awesome the ibis hotel is so perfectly positioned and great to e especially for work and doctors appointments.

Dear Guest, Thank you so much for your lovely feedback. We’re thrilled to hear you enjoyed your stay and that the team looked after you so well. It’s great to know our location worked perfectly for your work and appointments. We look forward to welcoming you back to ibis Newcastle soon! Warm regards Joshua Barton Front Office Manager ibis Newcastle

Don't stay there, terrible part of town and unclean.

Catatan Tripadvisor 1.0/5

Excursion15965955556 Ulasan TripAdvisor tersertifikasi

This was one of the worst hotels I ever stayed in. The smell of cigarette smoke, not to mention a used condom near my bed that hadn't been cleaned up. Never again. Totally disgusting.

Dear Guest, Thank you for sharing your experience. We’re truly sorry that your stay did not meet your expectations and that you encountered cleanliness issues. We completely understand how upsetting this must have been, and it is not the experience we want for any of our guests. We really appreciate you bringing this to our attention and hope that, if you give us another chance in the future, we can provide a much cleaner and more comfortable stay. Warm regards Joshua Barton Front Office Manager ibis Newcastle

Tired and Unloved

Catatan Tripadvisor 1.0/5

Mark D Ulasan TripAdvisor tersertifikasi

We stayed at IBIS Newcastle in a room that was on a level with maintenance men working in the rooms either side of ours. There were what looked like old doors lining the hallway as we walked to our room. We wanted to rest after a long trip and what we got from around 14:00 to 18:00 was hammering and drilling into brickwork. Serenity!! We have stayed at many IBIS hotels throughout Europe and IBIS Newcastle is amongst the worst IBIS accommodation that we have experinced. It appeared old and unloved and in poor condition. I am actually surprised that this hotel is in The Accor Group because it is these types of hotels that damage your brand.

Dear Mark, Thanks for taking the time to share your experience. We’re really sorry that maintenance work disrupted your stay and that the hotel did not meet your expectations. We completely understand how frustrating this must have been after a long trip. We really appreciate your honest feedback and hope that if you decide to stay with us again, we can provide a much more relaxing and comfortable experience. Warm regards Joshua Barton Front Office Manager ibis Newcastle

Cleaner would be better

Catatan Tripadvisor 2.0/5

schwarz36 Ulasan TripAdvisor tersertifikasi

Convenient location, be aware it’s not so clean, and the rooms don’t seem to be serviced/cleaned daily. When I checked in I had to remove the garbage from the previous occupants, went to reception who said would come to remove it but no one did, so then took it down there. And though I had the “please make up my room” sign on my door all next day, and I could see the cleaner was on my floor, no one did.

Dear Guest, Thanks so much for sharing your feedback. We’re really sorry your room wasn’t properly serviced and that the garbage issue wasn’t sorted during your stay. We completely understand how frustrating that must have been. We hope you’ll give us another chance so we can make your next stay smooth, comfortable, and enjoyable. Warm regards Joshua Barton Front Office Manager ibis Newcastle

Parking cost and availability

Catatan Tripadvisor 3.0/5

Patricia Q Ulasan TripAdvisor tersertifikasi

The room was reasonably comfortable, though not overly warm (the aircon wasn't all that effective). The little frig was better than many I've encountered in other places. The reception staff were friendly. But my biggest criticism is the parking! It wasn't included in the room cost. It was added on! And when I returned from a family function, there was no spot! I went to reception and said that the only car spot was a disabled one, and was told that it was ok to park there. That's not good enough, IBIS! I've stayed in many places around Australia, and parking is always included in the room price. And there are always enough car spots.

Dear Patricia, Thanks for taking the time to share your feedback. I’m glad you found the team friendly, the room reasonably comfortable, and the fridge handy. I completely understand your frustration with the parking. It’s not included in the room rate, and there should always be a proper spot available for our guests. Directing you to a disabled bay is not acceptable and I want to sincerely apologise for that. I’ll be looking at how we can improve both availability and communication so this doesn’t happen again. Your feedback is really important, and I hope we get the chance to welcome you back and give you a much smoother experience next time. Cheers Joshua Barton Front Office Manager Ibis Newcastle

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 661 ulasan 8.7/10 Lokasi
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  • 806 ulasan 7.5/10 Pelayanan
  • 19 ulasan 5.2/10 Internet
  • 613 ulasan 3.1/10 Kebersihan
  • 552 ulasan 4.5/10 Kenyamanan
  • 304 ulasan 5.8/10 Kesepadanan nilai
  • 237 ulasan 5.2/10 Sarapan

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