Mensagem informativa

Mercure Hyderabad KCP 4 estrelas

Classificação clientes Avis 4.5/5 2.104 comentários

Hotel ALLSAFE. Aprovado

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Melhor preço garantido

Como funciona?
+ 14 Serviços

Extras do hotel

  • A 45 min. de carro do aeroporto e 5 min. a pé da estação de metrô Irrum Manzil

  • Quartos espaçosos e de inspiração local, c/ luz natural e vista panorâmica da cidade e do lago

  • Vinhos premiados e pratos no Cayenne Restaurant e IQ bar

  • Centro de fitness c/ vista p/ Gautama Buddha, o mais alto do mundo, e o lago Hussain Sagar

  • Experiências inovadoras com nossos quartos com design exclusivo Comic, Nature e Nizami Darbar

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá mediante solicitação
  • Climatizado
  • RAJIV GANDHI INTL. AIRPORT Serviços pagos
  • Recepção aberta 24 horas por dia
  • Lavanderia
  • Câmbio
  • Mensageiro
  • Concierge
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • Serviço de babá mediante solicitação
  • Aluguel de bicicletas
Serviços de negócios
  • 5 Sala(s) de reuniões
  • Web Corner em um Mac
  • Serviço de cópia/impressão disponível

Localização do hotel

Mercure Hyderabad KCP

6 3 551
Banjara Hills Main Road,
Somajiguda
500082 hyderabad
india

Tel: +914067888888

Fax: (+91)4067888999

Check-in a partir das 14h00

Check out até as 12h00

  • MGM TSRTC :  TELENGANA STATE MGM BUS DEPOT

  • De avião

    RAJIV GANDHI INTL. AIRPORT A 32 km / 19,88 milhas - Transporte pagamento

  • De trem

    BEGUMPET A 3 km / 1,86 milhas

GPS:17.417679, 78.456631

Nossas acomodações

Desfrute de uma estadia espaçosa e confortável com comodidades modernas de negócios e lazer ao longo de vistas cênicas da cidade ou do lago Hussain Sagar.

Quarto Superior com 1 cama queen size, vista da cidade e WiFi

  • Número máximo de pessoas: 3
  • Superfície: A partir de 28 / 301 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

Quarto Superior com 2 camas de solteiro, vista da cidade e WiFi

  • Número máximo de pessoas: 3
  • Superfície: A partir de 28 / 301 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

MyRoom - Nizami Darbar

  • Número máximo de pessoas: 3
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

MyRoom - Nature's Nest

  • Número máximo de pessoas: 3
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

Quarto Deluxe com 1 cama queen size, vista da cidade e WiFi

  • Número máximo de pessoas: 4
  • Superfície: A partir de 34 / 366 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

Quarto Superior com 1 cama queen size, vista do lago e WiFi

  • Número máximo de pessoas: 3
  • Superfície: A partir de 28 / 301 sq ft
  • Vistas: Voltado para o lago *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

Quarto Superior com 2 camas de solteiro, vista do lago e WiFi

  • Número máximo de pessoas: 3
  • Superfície: A partir de 28 / 301 sq ft
  • Vistas: Voltado para o lago *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

Nossos restaurantes e bares

CAYENNE

Tipo de culinária: Internacional

O restaurante aberto o dia todo oferece especialidades internacionais e regionais, com opções à la carte e uma grande variedade no menu do buffet, servindo pratos quentes e deliciosos 24 horas por dia.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

IQ - THE LOUNGE BAR

O IQ Lounge Bar, como indica o nome, é o Quociente de Inteligência do Mercure Hyderabad KCP. Trata-se de um bar no lounge contemporâneo e vibrante no andar do saguão que mima seus sentidos e serve uma coleção de bebidas exóticas inebriante.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 102

  • Capacidade máxima: 100 pessoas

  • Capacidade máxima para banquete: 30 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Hyderabad KCP

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

2.104 comentários

tripadvisor

Classificação no TripAdvisor 4.5/5

660 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Home away from home!

Classificação TripAdvisor 5.0/5

JayashreeC18 Business - 16/03/2021 Avaliação certificada TripAdvisor

Working for days, staying away from family is something i dreaded. Mercure came as a pleasant surprise to me because of the hospitality shown by its staff, right from the reception to dining to house-keeping.Thank you so much, Mercure.

Dear Guest, Thank you so much for your review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and memorable. We truly appreciate your thoughts and we are glad to hear that you enjoyed your stay. Please do visit us again with your family and friends. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Superb hospitality

Classificação TripAdvisor 5.0/5

Sudheer M Business - 17/02/2021 Avaliação certificada TripAdvisor

My recent stay at Mercure hotel Hyderabad was Fabulous. I really enjoyed the wonderful hospitality, Thanks mainly to Mr Soumitra the GM. I have known him for years. He is an excellent administrator. And his team Deepika, Chandtakanth, Ramakanth and Ankaiah are Very hardworking. They real make sure we have a comfortable stay. Food is very nice. The cheif chef Suman, who is Conferred with many awards and his team Alisha, Thirupathi, Loknath and Chandu are very efficient. Srikanth, Purender , Sai, Karthik, Venkat and Chenna are very cooperative. They waste no time in serving items we order. At reception Priya, Ananya, Yogesh, Amit, Srayon and Jagadeesh facilitate the check in no time. Ramesh and other security are very nice too. I wish the hotel management all good luck further. Sudheer Mahavadi

Dear Guest , At the onset I would like to thank you for taking time out of your busy schedule to write your feedback to us. We are delighted to know, that you enjoyed your stay at Mercure Hyderabad KCP. We always strive to make your stay pleasant and memorable. We feel delighted and inspired by your wonderful feedback. It’s encouraging to get such appreciation for our services, we are extremely thankful to know, that you enjoyed the stay experience. Our endeavor is to provide flawless and personalized services to every guest, and we are delighted to hear that our team is able to live up to your expectations. I will definitely pass on your kind compliments to our team members, and surely your encouraging words will motivate them to delight you and others. We greatly value your patronage and look forward to the pleasure of welcoming you soon at Mercure Hyderabad KCP. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

loved it

Classificação TripAdvisor 5.0/5

Mohammed F Business - 15/02/2021 Avaliação certificada TripAdvisor

loved the place and the staff. front desk staff was was very cheerful, hotel staff were also excellent, overall loved the location, and almost all the staff who are very helpful and pleasant. I would specially like to thank Ms.Priya, and Ananya from the front desk and also Mr.Purinder from the Hotel.

Dear Guest, We very much appreciate your feedback regarding your stay at the Mercure Hyderabad KCP. As you rightly mentioned, the location factor is one of the major reasons why people choose us. We deeply value your comment on our staff and services. It is valuable feedback like yours that gives us the encouragement to move forward with passion. We truly appreciate your thoughts and we are glad to hear that you enjoyed your stay and highly appreciate what you said about our great staff like Ananya, Priya & Purender for their services. Thank you for choosing us and promising to come back. We look forward to your visit. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Location of the hotel is at very noisy

Classificação TripAdvisor 2.0/5

437rajendraa Business - 12/02/2021 Avaliação certificada TripAdvisor

Hotel is at very noisy location in Hyderabad.You will be surprised that more than 2000 buses cross the road in front of the Hotel from evening till midnight by loud horns. There are no market,theatres, shopping arcades, or restaurants near Hotel. Restaurant staff is non cooperative. Breakfast was no tasty.Items served had no taste.No one to take care of Guests in restaurant. But staff at reception was very helpful,polite, cooperative and sincere. My personal thanks to reception staff for taking care.

Dear Guest, Thank you for your feedback regarding your visit to Mercure Hyderabad KCP, Hyderabad. May I apologize for not meeting some of your expectations during your stay. Our location right at the heart of the city near to shopping malls, theatres and restaurants within walkable distances. We are sorry you did not breakfast. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience. We have briefed our staff at restaurant to follow predefined procedures and be timely in attending to guest requests. We truly appreciate your thoughts and we are glad to hear that the staff at reception had been able to exceed your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Dipika Talekar Mercure Hyderabad KCP

Excellent

Classificação TripAdvisor 5.0/5

atrim2014 19/02/2020 Avaliação certificada TripAdvisor

We stayed here for 3 days in February. Were very happy with the rooms, food and service. We will stay in other All properties if they are present in the places we visit. All in all, a pleasant stay. Good luck.

Dear Guest, We are delighted to know that you enjoyed your visit to Mercure Hyderabad KCP. Our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. Please do visit us again with your family and friends. Reagrds, Soumitra Pahari

My stay at Mercure Hyderabad KCP

Classificação TripAdvisor 4.0/5

cheng659 Business - 04/02/2020 Avaliação certificada TripAdvisor

Compliments to your excellent staff service by Mr Sai Kumar. He has been most kind and exercised great patience and acted most responsibly. All these overwhelmed other hotel's shortcomings. You have a great and valuable staff in your team.

Dear Guest, Namaste from Mercure Hyderabad KCP!! Thank you for rating us four star for your recent visit. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. It makes us happy, when our guests have a comfortable stay. We will definitely keep up the good work of our team like Sai Kumar. It is valuable feedback like yours that gives us the encouragement to move forward with passion. Please do visit us again with your family and friends. Sincerely, Khyati Deliwala

stay, food & front desk help was excellent

Classificação TripAdvisor 4.0/5

jigishmehta Business - 27/01/2020 Avaliação certificada TripAdvisor

i requested for early check in, which the front desk manager tried her level best to get me the room 2 hrs before standard check in time, food is bit pricy but accor plus membership was a good rescue, room view was not that great though requested for city view but could not get it as hotel was sold out & was not a big matter of concern,surely gonna stay again in future visits.

Dear Guest, Namaste from Mercure Hyderabad KCP!! We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We've always believed in making your stay comfortable and pleasant in an acceptable budget. Thank you for choosing us and promising to come back. We look forward to your visit. Yours sincerely, Soumitra Pahari

Worst experience Made my day so clumsy

Classificação TripAdvisor 1.0/5

arun_8143 Business - 23/01/2020 Avaliação certificada TripAdvisor

As my company provided reservation but when i enquired about my check-in but they said that my name is not there and unable to check-in. The email which was sent from your end is in spam so immediately i wrote an email and got an auto reply that - Action will be taken in 2 hrs but nothing happend till now.

Dear Guest, Thank you for your feedback regarding your visit to Mercure Hyderabad KCP, Hyderabad. May I apologize for not meeting some of your expectations during your stay. We are sorry you did not enjoy the food. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience. We have re-briefed our staff to follow predefined procedures and be timely in attending to guest requests. We assure you of a better experience when you visit us next. Regards, Soumitra Pahari

Hotel overall review

Classificação TripAdvisor 4.0/5

Mohamed M 23/01/2020 Avaliação certificada TripAdvisor

Service was excellent. Room was good and comfortable. The view from the room window was a dilapidated building. Rooms facing the lake are likely to be better. Food was good with some change on each of the six nights we stayed.

Dear Guest We feel delighted and inspired by your candid review. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. Be it room service, housekeeping, food or amenities, we’re always on our toes to excel and to render the optimum all-round comfort without missing a single bit. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal. Please do visit us again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari

Mercure Accor at Hyderabad

Classificação TripAdvisor 4.0/5

drharishpathak Business - 15/01/2020 Avaliação certificada TripAdvisor

Excellent option for business travelers in the heart of city. Lavish breakfast with lot of variety is hallmark of stay here. Competitive prices means light on pocket too. Would definitely recommend this property

Dear Guest, Thank you so much for your wonderful review. As you rightly mentioned, our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal. We've always believed in making your stay comfortable and pleasant in an acceptable budget. Please do visit us again at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari

Disappointed

Classificação TripAdvisor 3.0/5

Vakucherla Family - 13/01/2020 Avaliação certificada TripAdvisor

1. stayed in room no 510 in which water is clogging like a pool in wet area of bath. 2. cleanness in the room is not proper especially in wardrobe area 3. linen and bath towels are old and fealty 4. ac is not working properly in early hours 5 .food and hospitality is good in restaurant appreciated

Dear Guest, Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during that visit. Your remarks are taken on board in concerned departments as they show us the way to enhance our esteemed guests’ experience. Hoping you will give us another chance to welcome you back and to change the first impression. Sincerely, Soumitra Pahari

Impeccable service

Classificação TripAdvisor 5.0/5

lincolnlim Business - 13/01/2020 Avaliação certificada TripAdvisor

I am very impressed with the little details that the staff have done to make my trip a memorable one as a returning customer. Special compliments to Abinash and especially Aditya for taking great care of me each time i return back to the hotel from business meetings. After getting a late check out on my last day at the hotel, Aditya stop me when i returned back from a meeting so that he can revalidate my key card to avoid any inconvenience for the entry back to my room. Also special thank you to the house keeping team making up my room at level 6. Always greeting me with a smiling face and even asking to make up my room on my last day. Really welcoming!

Dear Guest, We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Sincerely, Soumitra Pahari

Great Stay !!

Classificação TripAdvisor 5.0/5

88suniln Family - 07/01/2020 Avaliação certificada TripAdvisor

Ambience is good. Staff behaviour is responsive. We felt the In-room dinning cost is little on the higer side. Especially, when there are many hotels around in the area, your cost would just push guests to look outside instead of opting for in-room dinning. Room switches are bit confusing. Please have the rooms checked for TV and TV-remote, before assigning, we had some issues early and then they quickly rectified. Staff at Breakfast was quick and responsive. thanks

Dear Guest, We are delighted to hear from you. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We've always believed in making your stay comfortable and pleasant in an acceptable budget. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. Please accept our sincere apologies for inconveniences that you faced during that visit. We look forward to having you back at our hotel. Yours sincerely, Soumitra Pahari

Outstanding service and location

Classificação TripAdvisor 4.0/5

960sas Family - 07/01/2020 Avaliação certificada TripAdvisor

Check in- was smooth and the staff was outstanding. Breakfast- Good and hearty indian and western breakfast options. was happy to find healthy gluten free options Room- was given an upgrade to an eco sustainable room. was superb!! But the aircon needed attention. room dodnt get cool enough and we slept uncomfortably!!

Dear Guest, We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal and highly appreciate what you said about our great staff and their services. Our goal is to provide flawless services to every guest and we are delighted to hear that our team is doing a good job. Your remarks are taken on board in concerned departments as they show us the way to enhance our esteemed guests’ experience. We look forward to having you back with us at Mercure Hyderabad KCP. Sincerely, Soumitra Pahari

A must place to stay

Classificação TripAdvisor 4.0/5

kiranyv Friends getaway - 05/01/2020 Avaliação certificada TripAdvisor

Nice place and friendly staff .... they made me feel like I am at my house just relaxing and everything was sorted to my room and even the checkin process was hassle free within minutes I was into my room

Dear Guest We are delighted to know that you enjoyed your visit with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guest’s expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Sincerely, Soumitra Pahari

good location

Classificação TripAdvisor 4.0/5

devigadde Family - 03/01/2020 Avaliação certificada TripAdvisor

good location with metro nearby,food was good,enjoyed the buffet breakfast.service was good.nice view of tank bund at night..very convenient for shopping with many malls nearby.nice place to stay with family

Dear Guest, Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable . As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. The scenic view of Hussain Sagar lake and buddha statue from room are adds to the beauty of rooms. We are glad that you and your family enjoyed your visit at our hotel and we look forward to welcome you back at our hotel. Regards, Soumitra Pahari

RECENT STAY IN HYDERABAD

Classificação TripAdvisor 5.0/5

anlomaro Business - 16/12/2019 Avaliação certificada TripAdvisor

Only 1 night, but my second time in this hotel. A pleasant stay: very kind staff at reception desk, nice and comfortable room, excellent restaurant. Certainly it is a safe value when searching accomodation in Hyderabad. I will come back for sure.

Dear Guest, Namaste from Mercure Hyderabad KCP!! Thank you for choosing Cayenne at Mercure Hyderabad KCP. It is true pleasure to know that you enjoyed the food and service. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal. Looking forward to welcome you back and to be at your service again. Sincerely, Soumitra Pahari

Very central hotel with good facilities and very kind staff

Classificação TripAdvisor 5.0/5

bremoue Business - 10/09/2019 Avaliação certificada TripAdvisor

Very central hotel with good facilities and very kind staff. Very close to elevated metro with is a very efficent transport system. Just one bad thing, it smelled tobacco in the bathroom eventhough I wasa in a non smoking area.

Dear Guest, Thank you for your feedback regarding your visit to Mercure Hyderabad KCP, Hyderabad. Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable . As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. We deeply value your comment on our services and facilities. Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during that visit. Your remarks are taken on board in concerned departments as they show us the way to enhance our esteemed guests’ experience. Please do visit us again at Mercure Hyderabad KCP and hope you will give us another chance to welcome you back. Sincerely, Soumitra Pahari

HYD- Business & Biryani

Classificação TripAdvisor 3.0/5

cg797 Business - 16/08/2019 Avaliação certificada TripAdvisor

The location & room was good. The centralised Aircondition was noisy. Forgot some personal belonging in the room. It was returned but, after considerable follow up. The shoe Shine m/c should be visibly placed. The breakfast spread was good & delicious. The staff were courteous at restaurant. The Check in & out was smooth.

Dear Guest, We are delighted to hear from you. As you rightly mentioned, Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable. Please accept our sincere apologies for inconveniences that you faced. Your remarks are taken on board in concerned departments as they show us the way to enhance our esteemed guests’ experience. However, we are happy to hear that you enjoyed your meal and highly appreciate what you said about our great staff and their services. Please do visit us again with your family and friends. Sincerely, Soumitra Pahari

JAIN FOOD

Classificação TripAdvisor 4.0/5

KAMLESH1968 Family - 17/07/2019 Avaliação certificada TripAdvisor

very good location for rooms , also jain food are very testy and good suggestion by staff for jain food. my suggestion is to make morning breakfast is very options for jain person. easy to connect city from hotel.

Dear Guest, Namaste from Mercure Hyderabad KCP!! Thank you for choosing Cayenne at Mercure Hyderabad KCP. It is true pleasure to know that you enjoyed the Jain food and the staff service. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal. As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. Looking forward to welcome you back and to be at your service again. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

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