ibis Adelaide 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 3 810

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122 Grenfell Street, 5000 ADELAIDE, Australia

Opis

O hotelu

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

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Lokalizacja hotelu

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

Pozycja GPS:-34.924029, 138.604271

Telefon
Faks +61 8 8232 8069

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 3 810

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 956

Certyfikat Doskonałości 2023

Terrifying Breach of Security – Appalling Lack of Accountability

Ocena na stronie TripAdvisor 1.0/5

Seashellee Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

As a solo female business traveler, my stay at Ibis Adelaide on the night of the 24th September 2024 was an absolute nightmare. While I was asleep, two men were given access to my room by the hotel staff due to an unforgivable error. I was naked and asleep, only to be awoken by these strangers entering my room. This severe invasion of my privacy has left me feeling terrified, vulnerable, and deeply shaken. Despite the gravity of this shocking security breach, the hotel’s management has done nothing to adequately compensate me for the emotional trauma or the loss of a full day’s work, as I was unable to function due to no sleep and the distress. Offering a one-night refund is a disgraceful and insulting response to such a serious incident. Safety and security are fundamental when staying at any hotel, and Ibis Adelaide has demonstrated a complete failure in both. Their lack of accountability and refusal to properly address this situation is unacceptable. I would strongly advise anyone, especially solo travelers, to avoid this hotel at all costs.

Dear Seashellee, Thank you so much for sharing some feedback on your experience with us, As I have mentioned in our direct communications, we are all terribly sorry for the error made by the team, who were having some difficulty using our new operational system. The other guest immediately backed out of the room the second they realized it is occupied and our Duty Manager offer you an alternative room straight away so you can feel more at ease during the night. We take these matters very seriously and have re-trained the team to ensure this technical error does not occur again in the future. Once I have been notified of the incident I offered you a full accommodation refund as I believe it is only right that we do not charge you anything for the stay due to the stress caused. I am sorry that you do not feel that to be a fair solution and that you wish to have further monetary compensation beyond any expense incurred at the hotel. Once again, please allow me to extend my sincere apologies for the stress caused and I appreciate you sharing your honest comments. Sincerely, Daria Felde Hotel Manager ibis Adelaide

Great hotel right in the city

Ocena na stronie TripAdvisor 5.0/5

paradisevalleyl1 Solo travel - Opinia zatwierdzona w TripAdvisor

Great hotel right in the city. Comfy bed . A really great breakfast with fruits yoghurs t as well as a fully cooked choice - very reasonably priced. Very helpful staff. The dining area at night is very dark- needs better lighting. Very easy to walk to nearby restaurants and tour operators will pick you up from here.

Dear Paradisevalleyl1, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us, although I am sorry if the ambient lighting in the Bar was a tad too dark. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay more special. Sincerely, Daria Felde Hotel Manager ibis Adelaide

Ibis Adelaide

Ocena na stronie TripAdvisor 5.0/5

Country_traveller24 Couples - Opinia zatwierdzona w TripAdvisor

We live in rural South Australia and stay at the Ibis Adelaide as it is an excellent location so close to the mall and services. The staff are excellent and rooms clean and tidy. As a member you also receive 5% off bookings. There is not an on site carpark but the car park is located just before the hotel and a short walk. Breakfast is good also. We highly recommend stay at the Ibis!

Dear Country_traveller24, I really appreciate your lovely feedback! It is very kind of you to do so - it really means a lot to all of us here at the ibis Adelaide, and we hope to see you again in the future. Sincerely, Daria Felde Hotel Manager ibis Adelaide

Poor service the room not as clean as it should be

Ocena na stronie TripAdvisor 2.0/5

Jackandkym Couples - Opinia zatwierdzona w TripAdvisor

We down for breakfast waited for a long time then found a table on our own then had to clean it asked if some one could wipe the table down waited then she came over and wiped 1/3of it went to get food some things were low no knives asked and waited a further 10 min with another guy that was there 5min before me ,asked if they do poched eggs then the lady took me to the scrambled eggs and the language barrier was not good as she did not understand what I was saying then gave me a table no so i sat waited 35 min and left without getting them poor job I am embarrassed that I once was proud of working under the accor brand no managment or no training very poor

Dear Jackandkym, Thank you so much for staying with us and also taking the time to give us some feedback. Please allow me to sincerely apologise for the poor breakfast experience you have had with us. I assure you it is not our usual standard and I will investigate further into what may have occurred in August that caused such an impact on our service. I appreciate your honest comments and I hope that as a past member of the Accor family, you will give us a chance to serve you better in the future. Sincerely, Daria Felde Hotel Manager ibis Adelaide

Good Location, Minimalist

Ocena na stronie TripAdvisor 3.0/5

ozallan Friends getaway - Opinia zatwierdzona w TripAdvisor

From the outset I have to say I am not a fan of Ibis Hotels. I’m staying here because I’m with a tour group. But you do get what you pay for - clean but small soulless rooms with little character and the bare necessities. Adelaide Ibis is in a great location a street parallel to Rundle Mall. The bed is comfortable & there is a big TV. Other furniture is minimal, there is lots of white, & there are very few room amenities. But it is clean and convenient. However there is no servicing of the room on weekends unless you specifically ask for it. There is a good breakfast with hot & cold dishes. For convenience & price this sterile environment is fine for a few nights if you are on a budget.

Dear Ozallan, Thank you very much for sharing some feedback. ibis brand is indeed meant to be quite simplistic and frill-free - an economy option for any traveler that still offers all the essential comforts. I am sorry if perhaps the style of the room was a tad too simplistic for your taste and came across as lacking character. Hopefully our wonderful team made up for that and looked after you well! Sincerely, Daria Felde Hotel Manager ibis Adelaide

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 710 Liczba opinii 9.6/10 Lokalizacja
  • 2 008 Liczba opinii 7.8/10 Pokój
  • 2 085 Liczba opinii 9.4/10 Obsługa
  • 23 Liczba opinii 8.6/10 Internet
  • 1 003 Liczba opinii 8.8/10 Czystość
  • 834 Liczba opinii 5.6/10 Komfort
  • 437 Liczba opinii 7.6/10 Jedzenie
  • 381 Liczba opinii 8.1/10 Śniadanie

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Adelaide - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.