The Playford Hotel Adelaide - MGallery Collection 5 gwiazdki

Great hotel, have stayed here 3 times. Rooms are large and have a boutique and luxury feel. Very quiet hotel despite its location.

Beautiful modern clean hotel. Great breakfast. We were upgraded to a suite and it had lots of room. This hotel room had lots of storage for our clothes, luggage and toiletries. Traffic can be heard on the street below our room 402, but it didn’t bother me, The staff were all very friendly and helpful. Only a couple of things need attention. The dinner at the restaurant was expensive and the menu very limited. We got incorrect information about an outing we did to Glenelg. We were told that we could ride a tram partway and then a bus the rest. We were also told that it was free-but we found out that wasn’t true when the transit police came aboard! Luckily they were very kind and didn’t fine us.

The service from Dylan at breakfast this morning was excellent. His happy demeanour and cheerfulness shone through. It was a pleasure having breakfast. His helpfulness in offering advice on what to see and do around Adelaide was very helpful.

We had a wonderful stay at the Playford while staying in Adelaide for a wine tour. Bonika was very helpful in booking our stay which started a couple of days earlier than our tour started and for a couple of days after. Fortunately we were able to stay in the same room which was a suite on the 6th floor facing the front of the hotel which was quiet and an excellent view over downtown. On the later part of our tour we returned to the hotel again for a couple of nights but stayed in a plain room on the 4th floor on the side street which and was a bit noisy. One of the best employees was Dylan, the barista in the morning, who was very friendly and accommodating to us every day. He was fun to talk to and took care of us every morning with his delicious cappuccino. If he saw us he would make sure he said good morning and serve us our delicious drink every morning. Breakfast was delicious and thoroughly enjoyed the passion fruit which is hard to find back home. While staying in town, we found the buses and trams were very easy to use and also free in town. We knew there were Pandas at the zoo and had to see them which we really enjoyed. They have free guides at the zoo every 30 minutes or so who showed us around and saw things we would have missed. We also went to Coopers brewery downtown and the farmers market which were all great. Our wine tour through the south Australia wine regions and our tour guide Charles were excellent and is a another story. Sorry it took so long to write a review but glad we were able to experience Adelaide and stay at the Playford.

We visit Adelaide every year for business and usually stay in five-star hotels. This year, we decided to try this one, but unfortunately, it turned out to be a big disappointment and is definitely not up to the standard of other hotels in the same category in the city. We stayed eight nights in a Junior Suite Studio: at first glance, the room seemed pleasant, but we experienced several issues: Poor climate control: when we arrived, the temperature in the room was 17°C and it wasn’t possible to increase it. Throughout our stay, we had to use an electric heater in the bathroom because the radiator was undersized, and without the air conditioning running constantly, the room quickly became cold. Lack of cleanliness: the carpet was never vacuumed during our entire 8-day stay. Combined with the outdated air conditioning system, this caused me asthma problems throughout the visit, while my husband developed a sore throat. Limited services: the room had no coat rack, the minibar was never restocked, and the bath salts for the bathtub were not replenished. Moreover, housekeeping was often delayed — several times, even past 1 PM, the room still hadn’t been cleaned despite my repeated requests. Unpleasant view: for a Junior Suite, we expected at least a decent outlook, but instead, our room faced the wall of the opposite building, which made the atmosphere feel closed and uninviting. Disappointing breakfast: for a five-star hotel, it’s truly embarrassing. The buffet is very limited, with hardly any dessert options, and the overall quality is far below what you would expect from a hotel of this category. I regret having to write such a negative review, but those who choose a five-star hotel do so expecting comfort, quality, and impeccable service. Unfortunately, this property falls well short of those standards.