Grosvenor Hotel Adelaide 3 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 3 575

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Opis

O hotelu

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

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Lokalizacja hotelu

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

Pozycja GPS:-34.922246, 138.596574

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Śniadanie

Zdjęcie nieumowne

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.0/5  Liczba opinii: 3 575

Ocena TripAdvisor  3.0/5  Liczba opinii: 3 078

Very ordinary hotel

Ocena na stronie TripAdvisor 3.0/5

John N Couples - Opinia zatwierdzona w TripAdvisor

The room was very dated with a shower over the bath. Bed was very uncomfortable and no mention was made when i booked that parking was $25 extra. Certainly won't be staying there again especially at the price they charged.

Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We regret that you found the room and bed uncomfortable and felt the hotel was dated. Your comments about the condition of the room and the shower arrangement are noted, and we appreciate your suggestions for improvement. Regarding parking fees, we strive to ensure transparency during the booking process, but I apologize if this wasn’t clear. Your feedback will help us better communicate this information to future guests. We appreciate your input and hope we have the opportunity to provide a better experience in the future. Sam - Senior Night Auditor

try another

Ocena na stronie TripAdvisor 2.0/5

Illana H Opinia zatwierdzona w TripAdvisor

Best thing? It is nearly opposite the convention centre - so very easy access. Good hot water for shower. Sadly they have a lot to do. It was hot in Adelaide - walked into the room and it was hoit and stuffy. My alarm bells went off when I saw a pedestal fan near the bed. I looked - the only 'air con was a switch on the wall to go from low to high fan. I flicked to high. No difference. I thought no problems - I will open window. The curatins hid windows that were sealed shut and had frosting over them, Peering through the edge of the frosting it was some little enclave with lots of pigeons that woke me up each day (others were complaining about this too). They were fully booked so could not change rooms, and their comment was we can send yo ua fan - I said I had one. I put some water in the bar fridge to cool to make my shake the next morning. It froze solid. (Maybe I should have left the door open to cool the room.) Access to the bathroom was through a narrow door and up a step. After a knee replacement this was a little alarming. My side of the bed was comfortable. When I sat on the side near the fridge the mattress was very soft and floppy. The desk was good so I could work, but no arm chair or anythign other than the bed and desk.

Thank you for sharing your feedback. We're pleased to hear you appreciated the hotel's location and the hot water in the shower. We apologize for the issues you encountered with the room's air conditioning, window, and overall comfort. Your comments are valuable, and we will certainly take them into consideration as we work on improving our facilities and ensuring a more comfortable experience for all guests. We hope to have the opportunity to welcome you again in the future. Sam - Senior Night Auditor

Good

Ocena na stronie TripAdvisor 3.0/5

angie b Opinia zatwierdzona w TripAdvisor

Good nice surrundings location good for going to places price is good can catch transport tram bus or train walking toplaces is easy.........shopping food markets are close by plus entertainments parks and more markets and festival theatres

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our prime location, which offers easy access to transport options, shopping, dining, and local attractions. We're also glad that the surrounding areas and entertainment options made your stay even more enjoyable. We appreciate your kind words and hope to welcome you back soon for another great experience. Sam - Senior Night Auditor

Old and Tired

Ocena na stronie TripAdvisor 3.0/5

Kim D Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Don't be fooled by the fact this is an Accor Hotel, it is very old and tired. Dark, narrow hallways with stained carpet and very small cell like rooms. Had to pay extra to upgrade as first room had painted over window to hide the block wall next door. The staff were hit and miss, my husband encountered a very rude European gentleman who wasn't happy about storing our bags and let forth when we weren't sure what names the company had booked our rooms in. Other staff were quite pleasant. The hotel is also situated in the seedier end of town, certainly wouldn't recommend it and won't be staying again.

Thank you for sharing your experience with us. We're disappointed to hear that your stay did not meet expectations. We sincerely apologize for the inconvenience you faced with the room and the issues with the staff. Your feedback is valuable and will be addressed with our team to ensure better service moving forward. We regret that our location did not meet your preferences, but we appreciate you highlighting the positive interactions with some of our team members. We hope you'll consider giving us another opportunity in the future to provide a better experience. Sam - Senior Night Auditor

Great Place to stay

Ocena na stronie TripAdvisor 5.0/5

pauldN378CM Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

First time stay a this hotel. Very old and nostalgic. Rooms clean and bed comfortable. Was upgraded to suite and appreciated it . Thank you. Also great pub next door for a good steak. Thank you for your hospitality.

Dear Paul, Thank you for sharing your experience with us! We’re thrilled to hear that your first stay at our hotel was enjoyable and that you appreciated the nostalgic charm of the property. It’s wonderful to know you found the rooms clean and the bed comfortable, and we’re pleased that the upgrade to a suite added to your enjoyment. Your kind words about our hospitality are greatly appreciated, and we’re glad you discovered the great pub next door for a delicious steak! We hope to have the pleasure of welcoming you back for another memorable stay. Kind regards, Ishwar Front Office Night Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 034 Liczba opinii 9.2/10 Lokalizacja
  • 3 041 Liczba opinii 5.4/10 Pokój
  • 2 137 Liczba opinii 9.1/10 Obsługa
  • 33 Liczba opinii 6.1/10 Internet
  • 1 630 Liczba opinii 4.8/10 Komfort
  • 1 316 Liczba opinii 4.9/10 Czystość
  • 998 Liczba opinii 2.3/10 Udogodnienia
  • 680 Liczba opinii 3.5/10 Klimat

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