Grand Mercure Bandung Setiabudi 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 702 أراء

Grand Mercure Bandung Setiabudi - Image 1
Grand Mercure Bandung Setiabudi - Image 2
Grand Mercure Bandung Setiabudi - Image 3
Grand Mercure Bandung Setiabudi - Image 4

الوصف

خدمات الفندق الإضافية

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

الإقامات المتوفرة لدينا

موقع الفندق

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

نظام تحديد المواقع العالمي (GPS):-6.85478, 107.595374

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  702 أراء

تقييم TripAdvisor  4.7/5  3,617 أراء

it was amazing. delightful

ملاحظة Tripadvisor 5.0/5

anha n تقييم TripAdvisor المعتمد

kalau ke Bandung ga pernah skip nginep di Mercure Setiabudi. di bantuin sm mbak Stephanie, so helpful & very comfy! love it

Kepada Bapak Anhan yang terhormat, Terimakasih atas kepercayaan Bapak telah memilih hotel kami sebagai tempat tinggal Bapak selama masa tinggal di Bandung. Senang mengetahui bahwa Bapak selalu memilih menginap di Grand Mercure Bandung Setiabudi. Kami telah memberitahukan pujian dari Bapak kepada tim kami; Sdri. Stephanie. Sekali lagi terima kasih karena Bapak telah merekomendasikan hotel kami kepada tamu lainnya, dan kami berharap kunjungan Bapak yang kelima akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Engkun Kurnia General Manager

Unforgettable Stay at Grand Mercure Bandung Setiabudi

ملاحظة Tripadvisor 5.0/5

Asep S تقييم TripAdvisor المعتمد

I recently spent 3 nights at Grand Mercure Bandung Setiabudi and it was one of the most memorable hotel stays I’ve had. I stayed in the Junior Suite, which was clean, spacious, and offered a beautiful view. The hotel itself is located in a peaceful and cool area — perfect for a relaxing escape from the city. One of the highlights was the breakfast at Hardy’s Restaurant. The food was not only delicious but also came with plenty of variety, from local Indonesian dishes to international options. The quality and taste exceeded my expectations. I also want to give special recognition to Tipan, one of the restaurant staff. His friendliness, professionalism, and genuine care for guests made every breakfast experience a delight. Service like his truly elevates the stay. Other hotel facilities were also impressive. The heated swimming pool was very enjoyable, especially in Bandung's cool climate. All staff members we encountered were courteous and helpful, making us feel welcome throughout the stay.

Dear Mr. Asep, Thank you for your wonderful feedback. It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to all our team especially to Tipan. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

Truly Five-Star Hospitality in the Hills of Bandung

ملاحظة Tripadvisor 5.0/5

MiftahF تقييم TripAdvisor المعتمد

I had a truly memorable stay with my family during the Idul Adha holiday at Grand Mercure Bandung Setiabudi. We booked a 3-night stay in a Deluxe Room and were pleasantly surprised with an upgrade to a Deluxe Room with Balcony upon check-in. Prior to our arrival, I contacted the hotel to help us prepare a small surprise for our son’s 5th birthday on June 9. I was impressed by the warm response and thoughtful execution by the Guest Relations team, particularly Jeje and Anggit. Our room was decorated with towel origami, flower petals, and a birthday message on the mirror. We were also treated to a slice of delicious chocolate cake, along with a personalized welcome note from Mr. Engkun Kurnia, the General Manager, added a heartful touch. My son was thrilled—he couldn’t wait to eat the cake and was especially excited to swim in the heated pool. The room itself was clean, spacious, and modern, with ample space for our family of four. Each morning, I used the hotel’s well-equipped gym, and we particularly enjoyed the cool, refreshing air due to the hotel’s location at a higher elevation. One standout feature that exceeded our expectations was the complimentary afternoon tea service delivered to our room daily between 4 and 5 PM—a refined detail more commonly found in high-end international hotels. We also received vouchers for afternoon tea at the restaurant, though we only had the chance to use them once because we were out exploring the city. I also redeemed my welcome drink voucher for a glass of dragon fruit juice, and it was delicious. The staff member who assisted me was very friendly and took the time to patiently explain the drink options available. These small touches of hospitality were consistently seen throughout our stay. Another positive note was the basement parking facility. Even though the hotel was quite busy over the weekend, the large parking area ensured we always found a spot. It was convenient, secure, and easy to access. The staff were incredibly helpful and responsive to our requests. Whether it was utensils for takeout food, an extra towel for the kids, an iron and ironing board for my wife, or a late checkout request up to 3 PM, everything was handled with professionalism and warmth. It’s this level of attention that really makes a difference—and why we loved this hotel. The only consideration is traffic: since the hotel is located on the main route to Lembang, a popular destination for domestic travelers, traffic can get quite heavy after 10 AM. I recommend planning your daily itinerary accordingly to avoid peak congestion. Overall, this was a warm, welcoming, and well-rounded experience for our family. We’re already looking forward to returning on our next visit to Bandung.

Dear Mr. Miftah, Thank you for sharing such a great feedback on this site. It is pleasing to read that our team were able to delight you and your family and make your stay filled with great memories. Of course you deserved nothing less on this such a special trip. I had passed your so kind words about service to Ms. Jeje, Anggit and Mr. Agin, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really look forward to welcoming you back home in the near future. Yours sincerely, Engkun Kurnia General Manager

Wonderful Family Stay with Excellent Service and Great Breakfast

ملاحظة Tripadvisor 5.0/5

Jejaka P العائلات - تقييم TripAdvisor المعتمد

We stayed at Grand Mercure Bandung Setiabudi from 31 May to 4 June and had an amazing experience. Our family booked a total of 4 rooms — 2 suites and 2 lagoon rooms — and we thoroughly enjoyed every moment. The service throughout our stay was excellent. Special thanks to Ikmal from Reservations for assisting with our bookings and ensuring everything went smoothly. The breakfast spread was generous, delicious, and offered a wide variety each morning — a great start to our days in Bandung. The hotel ambiance, facilities, and warm hospitality made our family trip truly memorable. We’ll definitely be coming back on our next visit to Bandung!

Dear Mr. Jejaka, Your comment says it all. Thank you for the awesome review. It is indeed our accomplishment to be able to make your stay memorable. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. I will be happy to meet you in the near future and be assured that I will pass your so kind words about service to all our team. Once again, thank you for your trust in us and for recommending our hotel to other travelers. We look forward to welcoming you back very soon. Yours Sincerely, Engkun Kurnia General Manager

Excellent service

ملاحظة Tripadvisor 5.0/5

Arief M تقييم TripAdvisor المعتمد

Thank you very much, Mr. Denden, for providing extraordinary service, the food is very delicious and varied, the drinks are also very delicious, especially the service to my family is very helpful, I am very happy to be able to spend the night at the Grand Mercure

Dear Mr. Arief, Thank you for sharing such wonderful feedback about your stay with us. It’s truly heartwarming to hear that our team was able to delight you and your family, and help create such meaningful memories during your special trip. You deserved nothing less. I have shared your kind words with Mr. Deden. I’m certain your appreciation will serve as a great motivation to them and to all our staff, as we continue striving to deliver exceptional service. Once again, thank you for your trust in us and we hope it will not be too long before we get a chance to welcoming you back to our hotel. Warm regards, Engkun Kurnia General Manager

بالاشتراك مع TripAdvisor

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