Pullman Melbourne Albert Park 5 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 2.259 comentários

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Pullman Melbourne Albert Park - Image 1
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65 Queens Road, ALBERT PARK, 3004 ALBERT PARK, Austrália

Descrição

Extras do hotel

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

As nossas opções de alojamento

Localização do hotel

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 ALBERT PARK
Austrália

GPS:-37.84978, 144.978662

Telefone
Fax +61 3 9521 3111

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  2.259 comentários

Classificação do TripAdvisor  4.0/5  1.770 comentários

Disappointing - cost cutting evident.

Nota Tripadvisor 3.0/5

Jane S Avaliação com certificação TripAdvisor

Comfortable bed but very basic amenities and overpriced breakfast buffet - not what I’d expect from a hotel of this rating or price. Two teacups, no water glasses, no other crockery or utensils. Two pillows only for a king bed suite, and no spares, or spare blanket. Had to ring twice to get pillows sent up. Shampoo and conditioner dispenser in shower is bad enough but no body soap in there. Breakfast was $33 a head and overpriced - stale bread, food average and both coffee machines broken. Quite disappointing - felt like cost cutting everywhere except in the room rate.

Certainly not 5 stars

Nota Tripadvisor 2.0/5

peterstanley2018 Romântica - Avaliação com certificação TripAdvisor

This was a very disappointing stay for us. We based ourselves by Albert Park for the 5 nights we visited Melbourne and got moved from the neighbouring Mecure to the Pullman at the last minute due to internal works. We were told this was an upgrade as the Pullman is 5 stars. However apart from the window view it never felt close to 4 stars. The room was tired and bathroom facilities old and limited. The pool was also past its best with no resting areas with reclining chairs or beds and a hard concrete floor. It is functional but not pleasant. Worse though was our restaurant experience in their ‘Windows Restaurant’ on the Saturday evening. We arrived at 8:40 to be told the kitchen was closing soon and despite it being almost empty we were given a table with chipped and worn chairs right in front of the cleaning station. The relatively expensive food came and was too tough to cut and not very warm. Staff were attentive but seemed unable to effect change or improvement. Our expectations of the poor experience being reflected in the bill were inaccurate and we had to make two separate complaints about the food and poor state of the restaurant as our first one was not passed on and our bill did not reflect our poor experience. The hotel seemed set up for the upcoming F1 outside and individual attention was lacking. The hotel is in great need of a modernisation and the staff need empowering to help customers more.

Pleasant stay

Nota Tripadvisor 5.0/5

bunnyegg Família - Avaliação com certificação TripAdvisor

We had a comfortable stay at the Pullman. The room was spacious, the queens beds were comfortable. I really like the memory foam pillows provided. I wish we were given a room with bath tub as the shower we had leaks out all over the bathroom floor. There is a capsule coffee machine in the room but housekeeping never refilled the capsules in our room even though we stayed 5 nights. Also, the housekeeping was a bit on and off. Some days we don’t get any hand towels, some we didn’t get bath mat, some we had 2 towels or 3 towels. The buffet breakfast choices were limited but ok, it gets quite busy. There are hot food - eggs, sausage, bacon and mushrooms.

5 star executive room. Loved it!!!

Nota Tripadvisor 5.0/5

mick e Avaliação com certificação TripAdvisor

Excellent 5 star executive room on top level. Huge room, great furniture, perfect bed, great in-room dining, and perfect shower and washroom. Customer service perfect in every way. Great air con. Openable room windows to outdoors was a welcome bonus to feel the outdoor wind when desired. All modern fittings and nice luxuries such as the best toilet paper. Asked for an extra toilet roll, got 3 fast! And superbly clean room. Also very quiet for all 3 days and nights of our stay. Some missing Fox channels on TV but that's fine. Great big enough and clear TV. Thank you for the great stay Pullman AB. Loved it!! Will be back soon.

Renovado e Confortável

Nota Tripadvisor 5.0/5

MarcoSchonert Família - Avaliação com certificação TripAdvisor

Inicialmente fiquei preocupado com a localização por estar distante do centro porem o acesso via tram é rápido e fácil (utilize o ponto localizado na St. Kilda Road, distante 2 quarteirões do hotel, com diversas opções de tram). Hotel passou por recente reforma para se adequar aos padrões Pullman. Áreas amplas e bem cuidadas com ótimas opções para alimentação (restaurante, coffee shop e lobby bar). Quarto limpo, bastante funcional com mesa de trabalho e bons equipamentos. Banheiro poderia ter melhor iluminação mas é confortável com amenidades de banho Roger&Gallet. O atendimento é excelente, um dos maiores diferenciais do hotel, destaque para a equipe de recepção e concierge. Café da manhã muito bom com variedade de pães, cereais e sucos naturais.

Dear Marco, Thank you for taking the time to complete a review about your recent stay at Pullman Melbourne Albert Park. As mentioned in your review, our location is fantastic for those wishing to be a little bit out of the CBD, but the access via tram is very convenient and very quick to the CBD. I am pleased that you found the service to be excellent and I will ensure that this feedback is passed on to the staff. Thank you once again for your review and we hope to see you again in the future. Kind regards, Gillian Millar General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 559 comentários 8.1/10 Localização
  • 1.332 comentários 6.3/10 Quarto
  • 1.242 comentários 7.1/10 Serviço
  • 22 comentários 5.7/10 Internet
  • 442 comentários 4.9/10 Limpeza
  • 391 comentários 5.2/10 Comida
  • 323 comentários 6.6/10 Pequeno-almoço
  • 277 comentários 5.5/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.