Novotel Sydney Parramatta 4 gwiazdki

Stayed at Novotel parramatta a number of times. Great location. Wonderful staff. Breakfast enjoyable even though busy staff were quick to clear tables Best cheese platters Our upgraded room included a separate bedroom. Perfect. Why stay anywhere else. Close to church streets eateries

My recent stay... - The room was clean, comfortable, a bit sparse, however I was only sleeping there. - Dinner at 350 restaurant, the food was very good, however terribly slow and what appeared to be only one person working in the dining room, seemed not enough staff. - The bar, again one person and when a flood of people arrived, very slow to be served, that is a resourcing issue as well. - Check in and checkout was seamless and very friendly. - Breakfast, excellent, good selection, very on point and friendly staff. Overall, a good stay, however the staff (except the breakfast service) looked tired and stretched, which limits their ability to engage and be a little brighter with their service - that is what I found. Would I rerun? - Yes!

I went to this hotel because I'm a member of an Accor this hotel is nothing like a budget hotel at but it's double the price you do not even get a bottle of water there's nothing in the minibar I had to be moved three times out of the room the first room had water damage in it the second room wasn't nothing or like a small small toilet the third room and I was checking out had water damage in the bathroom rundown Hotel what what needs a work done to it

The beds are super comfy and on a business trip that really matters. It's a basic room but that's all it needed to be. But had two queen beds, a slight view and a clean bathroom with a good shower. No mini bar. A few UHT milks and a kettle for tea. Iron and hair dryer. As I say, sufficient. There's a restaurant in house. I didn't dine there but at the middle eastern joint two doors away (see my review of Armani Restaurant Parramatta). The furnishings in the lobby is shabby and needs fixing but I'm sure they know that. The same with some of the fittings in the hallways upstairs and they were extremely dim with poor lighting but hey, not such an issue. I checked out the pool (nice enough but outdoors so too cold for winter. There's a sauna but I didn't check it out. There's a rudimentary gym that I thought I'd get up and have a simple workout in coz it says it's open from 6. But it wasn't open. I could've called but it was all too late. That was a big disappointment for me. The location is good. 10 mins walk to anything business in Parramatta. Lots of food venues to eat at (the general quality is improving but still has further to go, which it will since it's a massive growth area and govt has moved most of its major offices there). There's a full supermarket just two streets away. All very convenient. I'd stay again.

This visit wasn’t a ‘stay’ (though I did stay here two years ago). This visit was for a predinner meal/drink with family prior to seeing a show (Les Mis) at Riverside. Apart from the hotel being in an excellent location to the theatre, I can’t say much else. I made a book an online booking for dinner which I had to change as our attending numbers changed. There wasn’t an email confirmation, I then sent an email (through the Accor system as I am a member), still no response. Then about an hour before our expected arrival at the restaurant I receive a missed call from a staff member, requesting me to call them back. Which I did and my call went unanswered. My family members arrived at hotel, we went to bar. Overpriced and actually out of date (expired) bottles of beer. No happy hour or table service. Staff were pleasant enough, but really…a local bar would of performed better.