Mercure Sydney Parramatta 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 1 116

Gwarancja
najniższej ceny
Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SYDNEY, Australia

Opis

O hotelu

  • Cztery sale do organizacji spotkań i imprez, z możliwością dostosowania do własnych potrzeb

  • Dania nowoczesnej kuchni australijskiej w restauracji i barze M

  • Sieć WIFI, telewizor LCD z kanałami telewizji kablowej i miejsce do pracy

  • Zewnętrzny basen, spa, kort tenisowy i taras

  • 10 minut od Parku Olimpijskiego i 40 minut od centrum finansowego Sydney CBD

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

Pozycja GPS:-33.81897, 151.021591

Telefon
Faks +61 2 8836 1043

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 1 116

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 113

🏈Grand Final Vibes & Great Service!

Ocena na stronie TripAdvisor 5.0/5

GlendaW30 Opinia zatwierdzona w TripAdvisor

First time staying at this property. Staff were friendly and made check-in smooth and welcoming. Location is super convenient, close to the light rail, with parking available onsite. Buffet breakfast was nice. Tennis court and pool onsite too. Loved the fun touch in the lobby with Broncos vs Storm balloons for the NRL Grand Final; fun way to celebrate the season! Comfortable stay with great service all around.

A nice stay at Parramatta Mercure

Ocena na stronie TripAdvisor 4.0/5

Chantelle W Rodziny - Opinia zatwierdzona w TripAdvisor

The Mercure in Parramatta is a nice hotel to stay at. The Service is very good with staff being proactive and friendly, particularly the receptionists. The rooms are good, however they are not very sound proof and you can hear the lifts if positioned nearby. The overall hygiene and sanitation is satisfactory. Overall I had nice experience and the mercure is suited well for families as the staff can make up an additional bed from the couch to accommodate.

Dear Chantelle, Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our friendly service, especially from our reception team. I appreciate your comments regarding room soundproofing and I know that the room you stayed in is very close to the lift. I am sorry for the impact this had to your stay. It’s great to know you found our hotel suitable for families and that our team could accommodate your needs. We look forward to welcoming you for another pleasant stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Bad service

Ocena na stronie TripAdvisor 2.0/5

SaimaH1904 Rodziny - Opinia zatwierdzona w TripAdvisor

Very bad room service experience! We stayed at this property for 5 nights and had to repeatedly request room cleaning every single day. Despite our requests, the rooms were often left uncleaned. To make matters worse, dirty hand gloves were left on our dining table, and the toilets were not cleaned either. The service from the Mercure team was extremely unprofessional and disappointing. When we raised our concerns, the manager simply said, “Maybe the staff were busy,” — which is an unacceptable excuse. We paid a good amount expecting basic cleanliness and hospitality, but the service we received was far below standard. Definitely not what you’d expect from a reputed hotel chain.

Dear SaimaH1904, Thank you for taking the time to share your review. I’m very sorry to hear about your experience, and I assure you it is not at all reflective of the standard we aim to deliver for our guests. Daily housekeeping is a standard offering at our hotel and operates on an opt-out basis, so I was both surprised and disappointed to learn that this service was not provided during your stay. I have shared your feedback with our Executive Housekeeper to investigate and follow up with the team. If you would like to discuss your experience further, please don’t hesitate to contact me directly at the hotel. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A great stay

Ocena na stronie TripAdvisor 5.0/5

jmeh08 Couples - Opinia zatwierdzona w TripAdvisor

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Dear Guest, Thank you for the great review! We are so pleased to know that you had a wonderful stay. Our team is dedicated to providing excellent service, and it’s gratifying to hear that it made a positive impact on your visit. We hope to welcome you again soon!" Kind Regards, Sovana Bhattarai Front Office Manager

In need of renovations

Ocena na stronie TripAdvisor 3.0/5

OnAir598567 Rodziny - Opinia zatwierdzona w TripAdvisor

Booked a family trip over the Australia day long weekend. Checkin process was okay. Got an email to allow online check in, but when I arrived I had to do it all again. Didn’t make much sense sending an email first. Room was basic, very dated, in need of renovations to update and not very clean. Bathroom looks like it needs a good scrub. We had a room booked for 4, but only 2 towels were provided. Staff quickly assisted and gave us some extra towels. The following day we returned after a very long day to find our room had been made up, and all our towels had disappeared.. had to go to reception at midnight to ask for some towels.. good location, easy access to trams and trains, club across the road had amazing food, but would look elsewhere to book again until renovations were done on the rooms.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 501 Liczba opinii 8.6/10 Lokalizacja
  • 1 064 Liczba opinii 5.4/10 Pokój
  • 760 Liczba opinii 7.4/10 Obsługa
  • 21 Liczba opinii 2.7/10 Internet
  • 524 Liczba opinii 3.9/10 Czystość
  • 271 Liczba opinii 3.4/10 Udogodnienia
  • 230 Liczba opinii 6.3/10 Śniadanie
  • 213 Liczba opinii 3.8/10 Jedzenie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Parramatta - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.