Mercure Sydney Parramatta 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 323

Gwarancja
najniższej ceny
Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SYDNEY, Australia

Opis

O hotelu

  • Cztery sale do organizacji spotkań i imprez, z możliwością dostosowania do własnych potrzeb

  • Dania nowoczesnej kuchni australijskiej w restauracji i barze M

  • Sieć WIFI, telewizor LCD z kanałami telewizji kablowej i miejsce do pracy

  • Zewnętrzny basen, spa, kort tenisowy i taras

  • 10 minut od Parku Olimpijskiego i 40 minut od centrum finansowego Sydney CBD

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

Pozycja GPS:-33.81897, 151.021591

Telefon
Faks +61 2 8836 1043

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 323

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 107

Needs serious renovation. Not fit to be called a 4 star hotel

Ocena na stronie TripAdvisor 3.0/5

Carlo S Opinia zatwierdzona w TripAdvisor

As an Accor member I have stayed at a lot of Mercure and Novotel hotels. This is by far the worst 4 star Accor I've stayed at. Staff are attentive and friendly but the hotel needs a serious renovation and tidied up a bit. Many parts of the hotel felt dirty but it could be that it's just so old that it feels that way.

Extremely disapointed.

Ocena na stronie TripAdvisor 1.0/5

Mick C Opinia zatwierdzona w TripAdvisor

I've stayed in many Hotels around the World & this was the worst Hotel I've stayed at. Overpriced, dirty, run down & in need of desperate rennovations. Aircon stuck on 24degs. Staff were ok but knew they couldn't fix anything. No Engineers on duty. Eventually changed rooms. Still no room phone & TV broken. Extremely disapointed.

Dear Mick, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors to the housekeeping standards, are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured, we are addressing these shortcomings to ensure improvements are made promptly. We sincerely apologize for the discomfort and inconvenience caused during your stay. While we cannot change your past experience, we would greatly appreciate the opportunity to make it up to you. Please feel free to reach out to us directly if you’d consider staying with us again, so we can ensure your next visit meets the high standards we aim for. Thank you again for your feedback—it is invaluable in helping us improve. Kind Regards Sovana Bhattarai Front Office Manager

Hilarious as a show. No fun to stay. Too far from eat street and dumpy as. My company will be getting told; never again!

Ocena na stronie TripAdvisor 1.0/5

Hbutter Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Perhaps once upon a time it was glossy. Now it’s ‘Faulty Towers’. The coffee machine doesn’t work. One of three lifts functions. There is a constant stream of mini buses dropping Chinese tourists 30 at a time; who all want to get in the lift at the same time.

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We do few restaurants near the hotel; I am sorry if my team did not communicate you about the nearby restaurant. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. If you would like to discuss further Please contact myself on 02 88361000 .Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. Sincerely , Sovana Bhattarai Front Office Manager

Room 305 - Below Standard and Over-priced.

Ocena na stronie TripAdvisor 2.0/5

A272THkevinh Opinia zatwierdzona w TripAdvisor

Room cost us $382 for one night. Motel was rated 4 stars. This room should be barely a 3 star. * There was no telephone in the room. We needed to contact Reception on a number of occasions and had to use the lift. In total, 7 trips down the elevator to have things sorted for our stay. * 3 people were booked for this hotel. Room only contained 2 cups, 2 towels, 2 glasses and 2 spoons. No other crockery or knives/forks. When we went to complain about the shortage, reception gave us the 3rd towel and said that the remaining items would be delivered to the room shortly. Hours later, they never arrived. Another trip to Reception. * Room temperature was stifling and the aircon controls were locked and to be adjusted by the staff - another trip to Reception as there was not telephone in the room. * No bottle opener. We went to reception (again) to obtain one and was told that they only had one for the entire motel and that they would need to accompany us back to the room to take it back after we had used it. When another bottle need to be opened, we had to take it down to Reception. * Room door had paint peeling and scratches across it. * Bathroom had no exhaust fan and the steam caused havoc. The 2nd and 3rd person had to leave the bathroom door open and hope that it did not set off the smoke alarm.

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We understand how frustrating it must have been to go up and down the lifts and we apologize for the delay. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. If you would like to discuss further, please contact myself on 02 88361000. Kind Regards Sovana Bhattarai Front Office Manager

Great Location

Ocena na stronie TripAdvisor 3.0/5

83MarkP83 Couples - Opinia zatwierdzona w TripAdvisor

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 477 Liczba opinii 8.8/10 Lokalizacja
  • 1 039 Liczba opinii 5.7/10 Pokój
  • 801 Liczba opinii 7.8/10 Obsługa
  • 20 Liczba opinii 1.7/10 Internet
  • 478 Liczba opinii 4.5/10 Czystość
  • 254 Liczba opinii 3.6/10 Udogodnienia
  • 233 Liczba opinii 4.1/10 Jedzenie
  • 207 Liczba opinii 5.5/10 Śniadanie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Sydney - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.