The Sebel Noosa 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 929 opiniones

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The Sebel Noosa - Image 1
The Sebel Noosa - Image 2
The Sebel Noosa - Image 3
The Sebel Noosa - Image 4
32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, Australia

Descripción

Extras del hotel

  • Estratégico enclave en Hastings St, junto a Noosa Main Beach, los restaurantes y bares

  • Outdoor swimming pool

  • Amplia sala de estar con zona de comedor con cocina completa

  • Nuestros exuberantes jardines y zonas acuáticas confieren una gran tranquilidad al entorno

  • Celebre sus eventos en nuestro acogedor y exclusivo espacio para reuniones

Nuestros alojamientos

Localización del hotel

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
Australia

GPS:-26.387977, 153.089933

Teléfono
Fax +61 7 5447 6450

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Instalaciones libres de humos
  • Servicio de habitaciones

2 piscinas

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

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Más información

Clasificación de ALL  4.4/5  929 opiniones

Valoración de TripAdvisor  4.1/5  947 opiniones

Great disappointment

Nota de Tripadvisor 2.0/5

Friog Valoración certificada de TripAdvisor

Ground floor suit next to pool all day youths jumping in shouting girls screaming relentless all day. Notices clearly say no jumping and consider other people these ferule teenagers didn’t seem to be able to read and without any parental guidance The suit was very good but not luxury beds comfortable kitchen good leaking shower door The futon had clearly been wet cleaned and stayed that way For an apartment that supposed to be cleaned before arrival the quality of cleanliness was poor The general areas were unkempt and the security gates removed your knuckles when opening We have waited all year for this holiday with our son and partner to be spoiled by simple things

Dear guest, Thank you for sharing your feedback regarding your recent stay at The Sebel Noosa. I sincerely apologize for the inconveniences you experienced during your visit, particularly with regard to noise levels from the pool area. While we strive to maintain a peaceful environment, we appreciate your understanding as we manage shared spaces. I regret to learn about the maintenance issues you encountered. Cleanliness is a top priority for us, and your concerns have been noted as we continually work to enhance our services. The state of the common areas is also taken seriously, and I appreciate your input on this matter. I understand how disappointing it can be when expectations are not met, especially during a much-anticipated holiday. Thank you for your valuable feedback, which aids us in improving our guest experience. Warm regards, The Sebel Noosa

Disgruntled Receptionist?

Nota de Tripadvisor 1.0/5

Gournemanz Valoración certificada de TripAdvisor

We stayed at the SEBEL Hotel in Noosa for two nights this month. We arrived a little bit before the official check -in time and left our luggage at the reception and went out to have lunch. We came back more than one hour AFTER the official check-in time and got our keys. When I asked whether our luggage has been brought to our room I was met with an unbelieving stare and told “NO”. I simple “explained” that these are standard operating procedures at reputable hotels and walked away from the unsmiling receptionist. Luckily our luggage turned up soon. On the last day we asked whether we could extend our stay by another night. We were informed, yes this will be possible, but the price went up by approximately 50%. All this conversations happened with the same unsmiling face and behaviour as before. The behaviour of the receptionist was cold, impersonal and as if we were just an inconvenience. She behaved like a disgruntled employee. To be fair: there was another receptionist from France who was helpful and respectful. We certainly will NEVER stay again at Sebel Noosa. Yes, we are members of Accor Life.

Dear Guest , Thank you for taking the time to share your feedback following your recent stay at The Sebel Noosa. I am very sorry to read about your experience, and I appreciate you bringing these concerns to my attention. First and foremost, please accept my sincere apologies for the manner in which you were received and assisted by one of our reception team members. The service you describe is not reflective of the standards we expect at The Sebel, nor of the welcoming, attentive experience our Accor Live Limitless members rightly deserve. Being met with a cold or dismissive attitude is unacceptable, and I regret that this left you feeling like an inconvenience rather than a valued guest. Regarding your luggage, while storage prior to check-in is standard, delivery to room is not as we do not have a concierge service. However, we are more than happy to help upon request! I am sorry that this was not communicated to you correctly. Equally, I am sorry that the discussion around extending your stay was not handled with warmth, professionalism, and empathy, regardless of rate availability or pricing constraints. I do appreciate you acknowledging the positive service provided by another member of our reception team, and I will be sure to share your comments with him. At the same time, I am addressing your feedback internally with our leadership team to ensure further coaching and training takes place, as this experience falls well short of our expectations. It is truly regrettable to read that your stay has led you to decide not to return. Should you ever reconsider, I would welcome the opportunity to personally restore your confidence in our hotel and in the Sebel brand. Thank you again for your honest feedback and for your loyalty as an Accor Live Limitless member. Warm regards, The Sebel Noosa team

Noisy, no sleep.

Nota de Tripadvisor 2.0/5

Bellekkm Valoración certificada de TripAdvisor

We booked a 2 bedroom with river views. The apartment was spacious however so noisy. We went for 3 nights and got no sleep. What was meant to relaxing was the opposite. The road is so noisy, you can’t sit on the balcony or keep the door open. Every morning at 6am the rubbish truck would come and collect the industrial bins below the room. All night the main bedroom air conditioning unit would rattle the whole room. It was awful! Make sure you don’t get room 332 or rooms that back into the road near the river. We paid a lot for such a poor experience.

Dear guest, Thank you for sharing your feedback regarding your recent stay with us. I am sorry to hear about the disturbances you encountered, which impacted your ability to relax and enjoy your time at The Sebel Noosa. We understand that a peaceful environment is essential for a pleasant stay, and I regret that the external noise from the road and the rubbish collection affected your experience. Your comments about the specific room have been noted, as we strive to improve our offerings based on guest experiences. I appreciate your feedback and hope that you might consider staying with us again in the future, as we work to enhance our guest experience. Kind regards, The Sebel Noosa

Very noisy!

Nota de Tripadvisor 2.0/5

helenhC6956DM Valoración certificada de TripAdvisor

The apartment was nice and the location was great but our whole holiday was ruined by the noise from the kids in the pool. There were screaming kids and toddlers in the pool all day long. We were unable to relax by the pool or relax on our balcony which overlooked the pool. Don’t come here unless you want to be in a crèche environment.

Dear Guest, Thank you for sharing your feedback following your recent stay with us. We’re pleased to hear that you enjoyed your apartment and appreciated our central location. We’re very sorry, however, to learn that noise around the pool impacted your ability to fully relax during your stay. As a family-friendly property, the pool area can indeed become lively at times, and we understand this may not suit every guest’s preference. Your comments are appreciated and will be shared with our team as we look at ways to better balance the experience for all our guests. We truly value your feedback and hope to have the opportunity to welcome you back for a more relaxing and enjoyable stay in the future. Warm regards, The Sebel Noosa Team

Maravilloso

Nota de Tripadvisor 5.0/5

Gusebal En pareja - Valoración certificada de TripAdvisor

El hotel es muy amplio y esta muy bien situado , en la calle principal de Noosa , el personal es amable , las piscinas fantásticas y esta pegado a la playa , hay un montón de tiendas , restaurantes en la zona , la habitación dispone de jacuzzy , el desayuno es a la carta y eso hace que se quede un poco flojo , por que solo puedes elegir 2 cosas , eso es un fallo par lo caro que es.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 468 opiniones 9.6/10 Ubicación
  • 593 opiniones 6.5/10 Habitación
  • 388 opiniones 7.7/10 Servicio
  • 40 opiniones 4.2/10 Internet
  • 204 opiniones 4.3/10 Limpieza
  • 109 opiniones 6.7/10 Piscina
  • 67 opiniones 5/10 Relación Calidad/Precio
  • 23 opiniones 4.4/10 Área de Bienestar

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Noosa Heads

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.