Pullman Bunker Bay Resort Margaret River Region 5 stars

Customer review rating (ALL Rating) 4.4/5 3,311 reviews

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Description

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

Our accommodation(s)

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Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
Australia

GPS:-33.544855, 115.033599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,311 reviews

TripAdvisor Rating  4.0/5  2,595 reviews

All the potential none of the follow through

TripAdvisor rating 1.0/5

Gauged TripAdvisor review

Honestly, I have stayed here maybe 20 times and every time I am more and more disappointed. From the menu that hardly ever changes to the extraordinarily poor selection of a menu for room service. to the extraordinarily inflated prices on snacks. Each day the room was cleaned however over 4 days milk and toiletries were never replaced. The business lounge was unusable for any sort of a meeting due to the loud music being played throughout. The cleaners left muddy footprints throughout the room which also explains how after getting out of the shower I managed to step on some glass. No Accor member benefits were afforded for example upgrades free drinks or parking offered. The internet in the room was fast but had a very weak signal this meant dropping out of meetings constantly. The air conditioner rattled when on the window when opened let a faulty flyscreen fall down and allowed spiders and bugs in attracted by the light. For the money all you really get is a location and whilst friendly staff that didn't seem well trained.

Perfect location

Customer review rating 5.0/5

Maurice P. R. Business - Confirmed reviews ALL

Loved the stay

Dear Maurice, Thank you for taking the time to share your feedback with us. We're delighted to hear that you loved your stay and found our location perfect. It's also wonderful to know that Davide, Michelle, and Lucille were helpful and friendly; we will be sure to pass on your kind words to them. We apologize for the inconvenience you experienced with the Wi-Fi. Please know that we are actively working on improving our network to provide a more secure and faster connection for our guests. We look forward to welcoming you back to Pullman Bunker Bay Resort in the near future. Warm regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Lovely surroundings

Customer review rating 5.0/5

Irene C. Couples - Confirmed reviews ALL

It was a prefect escape, quiet and peaceful

Dear Irene, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the lovely surroundings and found your stay to be a perfect escape. Our team strives to create a peaceful and tranquil environment for our guests, and it's wonderful to know we succeeded in making your stay special. We hope to welcome you back to Pullman Bunker Bay Resort soon for another relaxing getaway. Warm regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Recommend

TripAdvisor rating 5.0/5

163SueB163 Couples - TripAdvisor review

We had a 6 night stay at the Pullman Bunker Bay , part of our stay was during a long weekend, we both loved the fact that although there was 100% occupancy the only time it was noticeable was at breakfast , a lovely well appointed room that included all the expected amenities, Breakfast was included in our stay and was so much to choose from , Staff were friendly and we had room service during our stay and the food was lovely , We would definitely stay here again

Dear Sue, Thank you for taking the time to share your wonderful feedback about your recent 6-night stay at Pullman Bunker Bay Resort. We are delighted to hear that you enjoyed your stay, particularly during the busy long weekend. It's fantastic to know that you appreciated the well-appointed room and the wide selection available at breakfast. We strive to provide a variety of options to cater to all tastes, and it’s great to hear that you found our staff friendly and the room service delightful. We are thrilled that you had such a positive experience and would love to welcome you back for another stay in the future. Kind regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Disappointed

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

1. The sanitary pump wasn't working - causing the basin, WC and bath area to overflow/flood 2. The a/c wasn't working on the last day, could not turn on the A/C (only heating) 3. Hotel needs a refresh

Dear Nicholas C., Thank you for taking the time to tell us about your experience at the Resort. I am sorry to hear that some issues arise during your stay. These issues should have been flagged prior your arrival, did you report them to one of our staff member? We are excited to inform you that our villas and other areas of the Resort will receive a refresh this year! I will share your comment regarding the slippers. We appreciate you shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre - Front Office Manager

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Other web-users rate our hotel

  • 984 reviews 9.4/10 Location
  • 1,741 reviews 7.2/10 Room
  • 1,994 reviews 7.7/10 Service
  • 42 reviews 3.6/10 WiFi
  • 1,104 reviews 5.6/10 Food
  • 694 reviews 8/10 Breakfast
  • 529 reviews 4.7/10 Cleanliness
  • 339 reviews 4.9/10 Value

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