Pullman Bunker Bay Resort Margaret River Region 5 stars

Customer review rating (ALL Rating) 4.4/5 3,613 reviews

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Pullman Bunker Bay Resort Margaret River Region - Image 1
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42 Bunker Bay Road, off Cape Naturaliste Road, 6281 Naturaliste, Australia

Description

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

Our accommodation(s)

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Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
Australia

GPS:-33.544855, 115.033599

Telephone
Fax +61 8 9756 9103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,613 reviews

TripAdvisor Rating  4.0/5  2,629 reviews

Amazing experience, relaxing, welcoming and friendly

TripAdvisor rating 5.0/5

Tracey W Friends getaway - TripAdvisor review

I initially booked online and had to phone the hotel to make an adjustment. ‘Jess ’ from bookings was very polite professional and helped me move my dates.. On arrival check in staff very friendly and welcoming, helped with our suitcases to our villa Room very clean, and serviced every day Breakfast very good, something there for everyone I booked a Sauna at the onsite Spa, which was great, again staff all very friendly Can’t fault this lovely place, I would highly recommend

High expectations, disapointing stay

Customer review rating 1.5/5

Steve H. Families - Confirmed reviews ALL

Our room was not cleaned even after asking three times from early morning when one of the staff added it to their ipad for it to be done in an hour! By 8pm after asking another two times it still wasn't serviced. We had a toddler and the bins needed emptying because of nappies and food waste, no clean towels, toilet rolls etc. Eventually someone turned up who wasn't housekeeping and bought some clean towels. The chairs in the dining room were stained & very worn out, not what you would expect from a 5 star hotel. Supplies were inconsistent at breakfast no milk jugs, teapots etc. Service was very inconsistent at breakfast. When we repeatedly asked for our room to be serviced we were told you were busy and had wedding parties. So we felt the wedding parties were more important than us. Shouldn't each individual guest be as important as another? Every holiday is as special as any other occasion! The most outstanding person was Augusta (Spanish or Brazilian) he was brilliant. He should have been Front of House. He drove us to our villa and was consistent throughout the stay. Absolutely lovely. It's a shame no one else was like him. When we told reception on checking out about our room they said they would tell the manager and we would hear from you. Not quite what has happened. The way we feel we would never recommend or come back to your hotel and it was actually on our daughter in laws bucket list. We would love to hear from you regarding our stay.

Comfortable stay, lovely rooms.

Customer review rating 4.0/5

Julie Business - Confirmed reviews ALL

Busy reception on arrival having to wait to check-in, but offered a glass of sparkling wine while waiting which was a nice touch. Rooms were large and comfortable. Small outdoor area with Table and 2 chairs view onto bush area. Very dark walk back to the reception in the evening with poor lighting and no signage. We booked for dinner on arrival but could not get in to the restaurant until 8.30pm.

Dear Julie G., Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed the comfort and spaciousness of your room, as well as the lovely outdoor area with a peaceful view. We're also glad you appreciated the thoughtful touch of the sparkling wine during your check-in. We apologize for the delay at reception and the dimly lit walk back to your room. We will certainly review the lighting and signage in that area to improve the guest experience. We also appreciate your patience with the dinner timing and will look into ways to streamline reservations. It's wonderful to hear that Augustin and our other staff members made your stay more enjoyable with their helpfulness and friendly service, especially during the rainstorm. We truly value your feedback on cleanliness and will address the signs of wear in the restaurant to ensure that we maintain our high standards. Thank you once again for your comments, and we hope to welcome you back in the future! Warm regards, Lola Arce Front Desk Assistant Manager Pullman Bunker Bay Resort

Great location, great accommodation.

Customer review rating 5.0/5

John M. Families - Confirmed reviews ALL

Visited with family from the Uk, great breakfast, great service.

Dear John M., Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the great location and accommodation during your stay. It's fantastic that you and your family had a memorable experience, especially with the breakfast and service. We hope your time at the resort was a special part of your visit to the area. We look forward to welcoming you back soon! Warm regards, Lola Arce Front Desk Assistant Manager Pullman Bunker Bay Resort

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I really enjoyed my stay - service was fantastic & the location is absolutely perfect to escape for a couple of days.

Dear Margaret, Thank you for your fantastic feedback! We’re so pleased to hear that you enjoyed your stay and that both our service and location helped make your escape truly special. It’s always a pleasure to know our guests have had such a relaxing and enjoyable experience. We look forward to welcoming you back for another perfect getaway in the future. Best regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

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Other web-users rate our hotel

  • 1,030 reviews 9.5/10 Location
  • 1,830 reviews 7/10 Room
  • 2,170 reviews 8.1/10 Service
  • 47 reviews 4/10 WiFi
  • 1,187 reviews 5.9/10 Food
  • 706 reviews 8.2/10 Breakfast
  • 546 reviews 4.8/10 Cleanliness
  • 313 reviews 5.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.