Pullman Bunker Bay Resort Margaret River Region Hotel 5 stars

Our unit was spacious and well appointed and lovely and quiet. We dined at the restaurant each night of our stay and thoroughly enjoyed our food. The resort is also located close to some lovely walks around the Cape Naturaliste headland.

Very good as always. Only one thing - more user friendly showers.

We had a great one night getaway. The location is amazing and the villas are all very private and well appointed.

Breakfast out on the deck each morning was fantastic - see whales every day. Villa was great and very comfortable. Really oved the 3 min walk through the complex to the beach. Enjoyed the sun set with a drink on the beach.

Blinds in the bathroom couldn't be closed properly so had to get maintenance guy to go in to close them. Also wifi didn't connect and had to get frond desk lady to reset the connection. Was shocked with the price for the deserts, all desserts were excessively overpriced.

This was my first time at the Pullman and while I was absolutely impressed with the location, the pool, the tennis courts and the bar area I was left underwhelmed with the service and the breakfast at a 5 star resort. The service was very average, getting any sort of assistance over the two days was difficult and when given it seemed to be given grudgingly. The breakfast buffet was very average and possibly the worst I have encountered at a 5-star resort and our experience at dinner to celebrate my Mums 70th was appalling. Due to the size of group we seem to be deprioritised and saw most tables being served dinner before us despite the fact that we had been seated long before them. There were positives, the apartment was lovely, my kids loved the facilities and both these things certainly offset some of the service issues described. I am not sure I would visit again, it is a very expensive resort and for me to come again I would want to see a marked improvement in service, reflective of the price paid to visit.

I loved my room. The patio overlooking the lake. The space I had. There was plenty of choice for breakfast

Attentive profressional and very friendly staff- made our stay fabulous!

The apartment was lovely and well presented. Very disappointed that we were unable to book for dinner on the night of our arrival. We ordered a burger through village catering and to say it was poor would be an understatement. It was undercooked. A bit difficult to understand given the two dinners we had in the Over the Moon restaurant were superb. My wife had been given a voucher for the spa and was unable to use it during our stay as it was fully booked till after we left. Not good enough for a five star resort. On arrival we were given no help with our luggage which necessitated 2 or 3 trips back to the car parked at the top of the hill. Our apartment was at the foot of the hill. Our booking of a one bedroom apartment with a lake view was made some months ago through RAC and imagine my surprise when we were told we had been upgraded to a studio apartment. We had booked two times two bedroom apartments for our family and yet what should have been a good booking for you was incorrect. I have to say the receptionist Merle worked hard to rectify the situation and she was extremely helpful throughout our stay. We had arranged breakfast for the family to be charged to our room and yet when they went for breakfast they were not on the guest list and had to leave their credit cards. Very upsetting. Once again Merle sorted it out. Even then when checking out I had to pay for items on their bills even though I had specifically asked for all their charges to go against my room. This trip was for my wife’s 70th birthday and while we had a good family stay it was marred by your administration not being good enough. Not sure how we can get value for the spa voucher for $200 given to my wife by her sister in law now that we are back in Perth - it is a bit far to come for a day trip! Perhaps you can give us a suggestion,

This is a great location with very good accommodation around the lake. The staff are outstanding always very friendly. The only issue and we have raised this before is the car park is very dark at night. The lighting is very poor and a bit of a safety hazard particularly for the elderly and despite raising the matter directly with the GM last year nothing has been done about it.

We stayed at the Pullman Bunker Bay for 2 nights. The accommodation and staff were lovely. The only thing that annoyed us was that we couldn’t eat at the resort’s restaurant due to it being booked out both nights. We feel that guests at the resort should be prioritised for use of the restaurant over the general public. Apart from that no complaints.

This is my 6th stay in Pullman Bunker Bay since 2017 and is still as delightful. Couldn't have asked for a more relaxed and comfortable break away from the hustle and bustle of city living. We were well looked after, all Staff are exceptional, Accommodation is lovely, comfortable and well equipped. Restaurant (Over the Side of the Moon and Bar) has one of the best scenic views over the Bay and serves delicious meals. In short, this Resort is a must to visit and stay when one is visiting South West of Western Australia

Few days to the south west to relax and enjoy each others company. The villa was clean and surrounds were quiet. Great walk down to beach. Location, a bit far from wineries/breweries except for those in the Eagle Bay Region. Villas are clustered with no car access. Cara ar all parked at open car park and inconvenience when it rains. Probably a 100m walk to the car park but a buggy ride was offered. Room was serviced daily but disappointed that the cleaner threw away my wife’s face wash on the 3rd day of our stay. Basically threw away her face wash which she brought, the soap and shower cap without replenishing. Apart from that we had good service from the reception and restaurant staff for the daily breakfast and the dinner we had there. Totally enjoyed our stay.

Our week at Bunker Bay was a good as it gets in WA. Our cabin was spacious and allowed us to invite a few guests in so that they could explore the area and the beach - they are now thinking of coming here for their own celebrations. This is resort is underrated as five stars is not enough for the atmosphere, the food, the warm pool, and the beach. We highly recommend repeat visits.

The rooms very dirty. There were spider webs on the door and the bed was damaged. I showed the pictures to the receptionist , but she was least interested and no apology offered. There was mould in the washroom 😞 the rooms look tidy from naked eye but when you look carefully they look tired and they definitely need to invest in cleaning. The receptionist who was there during check-in , was rude. There was no hello, or welcome. Definitely not a warm reception. I’m a member but I don’t think I’ll be coming back here, unfortunately.