Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,365 reviews

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Description

Hotel extras

  • Some rooms with balcony and partial water views

  • WiFi, work space, movies, room service and mini bar to order

  • Modern Australian dining

  • Modern fitness centre, steam room, spa

  • 3 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast 7 days and dinner 6 nights a week (closed Sunday night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,365 reviews

TripAdvisor Rating  4.0/5  1,149 reviews

Wonderful location

Customer review rating 4.0/5

Patricia D. Couples - Confirmed reviews ALL

We thought that your restaurant was disappointing and not in keeping with rest of the hotel.

Dear Patricia, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will pass on your feedback regarding the restaurant to the relevant department. Sorry to hear that it did not meet your expectations. Thank you again for sharing your experience. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Fantastic Staff and Location

Customer review rating 4.5/5

Johnw Business - Confirmed reviews ALL

Exceptionally good staff. Everyone we dealt with went out of their way to make sure we were happy. The room was in good condition and the location was amazing.

Dear John We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback.I will be sure to pass this onto the team who will appreciate it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Good location, but disappointed with facilities

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Close to the beach, but my room had no view, you can't stream to the TVs, there is no pool nor a bar. It did not meet my expectations given how expensive a night was.

Dear James, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will pass your feedback regarding the TV, the staff and the welcome drink to the relevant departments. We do try our best to upgrade loyalty members, but unfortunately we did not have this option as the other room types were all booked out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Newcastle stay

TripAdvisor rating 3.0/5

Percy2004 Couples - TripAdvisor review

The location of this Hotel is awesome as you can just walk to the beach. As for the Hotel it is somewhat dated however it was clean and comfortable. The staff were friendly and helpful. Parking at the property was included although the website said they charged, so that was a bonus. We ordered room service one night as the weather was terrible to go out in and after waiting an hr we rang to enquire as to where it was. They apologised and said it would be another 20 mins. I think they forgot to make it. They did give us the cheaper of the two meals complimentary.

Well located

Customer review rating 4.5/5

Melissa Families - Confirmed reviews ALL

Great stay, very clean. Welcoming reception staff. Perfect location to everything. Comfortable beds.

Dear Melissa, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

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Other web-users rate our hotel

  • 511 reviews 9.4/10 Location
  • 772 reviews 6.3/10 Room
  • 695 reviews 8.4/10 Service
  • 9 reviews 3.1/10 WiFi
  • 322 reviews 5.1/10 Cleanliness
  • 185 reviews 9.9/10 Beach
  • 152 reviews 5.2/10 Breakfast
  • 118 reviews 4.5/10 Value

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