Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,458 reviews

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Description

Hotel extras

  • Some rooms with balcony and partial water views

  • WiFi, work space, movies, room service and mini bar to order

  • Modern Australian dining

  • Modern fitness centre, steam room, spa

  • 3 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast 7 days and dinner 6 nights a week (closed Sunday night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,458 reviews

TripAdvisor Rating  4.0/5  1,145 reviews

Good hotel with comfortable rooms in a good location

TripAdvisor rating 4.0/5

Baylovers Couples - TripAdvisor review

We stayed here for a couple of nights and were treated very well from the moment we arrived. Our room was comfortable throughout our stay despite very inclement weather. The hotel is in a great location to explore Newcastle with a short walk to the beach

Ordinary

Customer review rating 2.5/5

Darryl P. Business - Confirmed reviews ALL

The room was pretty standard. Sadly all clocks were wrong (tv and bedside). Breakfast buffet lacked any imagination and when checking in wasn’t given the wifi code so when u get to the room and try to connect you have to ring down for it. Also no essentials stocked at reception eg toothpaste to buy etc. a beach side hotel with no theme of where you are. Also the Accor membership is t shown on the reg card. When I asked was told it doesn’t print for some reason. A wasted opportunity to be super welcoming and fun for my first stay in Newcastle.

Dear Darryl, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pass on the feedback regarding the clocks and TV timings and atmosphere to the relevant department. My apologies about the toothbrush and WiFi info, this must of been a miscommunication as we do have dental kits available and the WiFi information is in the key wallet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Novotel Newcastle Beach

Well located, room smelt musty

Customer review rating 3.0/5

Bridie W. Families - Confirmed reviews ALL

Hotel is well located and reception staff were good, but hotel needs a refresh. Room was clean, but smelt unpleasant and had a blocked sink which took forever to drain. Otherwise ok, but not what it used to be.

Dear Bridie, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will pass the feedback onto the team regarding the staff being good and will be sure to pass the feedback onto the relevant department regarding the hotel needing a refresh. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Novotel Newcastle Beach

Parking

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Hotel parking is very expensive

Great location to access Newcastle

Customer review rating 4.0/5

Leonie Families - Confirmed reviews ALL

Great couple of nights, comfortable room, great location to access Newcastle restaurants, beaches and the inner city.

Dear Leonie, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Novotel Newcastle Beach

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Other web-users rate our hotel

  • 544 reviews 9.4/10 Location
  • 831 reviews 6.7/10 Room
  • 763 reviews 8.5/10 Service
  • 11 reviews 4.5/10 WiFi
  • 338 reviews 5.3/10 Cleanliness
  • 193 reviews 9.8/10 Beach
  • 160 reviews 5.1/10 Breakfast
  • 128 reviews 4.1/10 Value

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