Mercure Brignoles Golf de Barbaroux and Spa 4 stars

Adequate

In Overall satisfying. Slightly used amenities. Beautiful golf course. Slow and disorganized service in the restaurant.

A peaceful hotel in beautiful surroundings, service was great and the staff very friendly

Bedroom was fine, after speaking to reception to have changed my room. Breakfast was shambolic to say the least. Management was non existing, even though I have requested to speak to one

I was disappointed with our initial room, since the placement of extra bed could have caused a serious injury for my daughter. Luckily our room was changed on the following day for a better room at the hotel. I booked a Superior Room with a pool view and was given room 44, but a Classic Room, which was 12B was much more spacious and better value. In fact it was a downgrade from what I have booked. Most important area of my concern is the breakfast service, best to describe was "chaotic". Due to my work commitments, I managed to come early for my breakfast. However I have seen how my family struggled at peak times. In simple terms, 2 people cannot run this breakfast service. My suggestion is that Management must be available during breakfast times to witness, what the staff had been going through. However never saw one during my time, even though I requested to speak to one. Joshua and Charlotte are outstanding with their service levels, but in my view management have failed to get the best out of their staff

Only used the breakfast and pool, no golf however very impressed by all the staff.

Very good and helpful staff.

The rooms were good. The staff was either inefficient or indifferent towards customers. Food was okay.

This Mercure was not of the same standards as others we have stayed in. The room was not very clean. Lots of cobwebs in the room & insects on the floor. We had to ask for coat hangers & for shampoo. Tea bags were not being replenished. We had to obtain more from the dining room. We went to use the pool but discovered the pool towel hamper beside the pool was empty. Wet towels everywhere spread all over the sun beds but no one was using the pool & no one seemed to be tidying up or replenishing. There was a lot of noise transmitted from other rooms due to poor sound proofing. The food at breakfast was lying uncovered & drying out. It was also covered in flies. Very unhygienic. The coffee from self serve machines was unpleasant. Staff seemed totally disinterested

RAS

Beautiful hotel with greenery everywhere, nice smiling staff, a particular lovely evening at the restaurant were you feel so welcome by all the smiling staff. The food was very nice and the waiter suggested a Chablie to go with the fish of the day which was so nice, I would definitivelyrecommend. The view from the restaurant is beautiful and so restful with all the trees. Breakfast had a varied choices from fruits, cook eggs, lots of breads... everything you wish for. Very good value for money and you feel relax when you leave.

Satisfying and restful.... too short.

The view the room, the environment is fabulous. Staff more than accommodating in English and tolerate my remedial French.

Personnel aimable..site reposant

Due to the stupid system of using lightweight "do not disturb" cards that fly away in the wind, my room was repeatedly entered when I did not wish it to be. Once while I was at breakfast and had my effects out, once while I was sleeping at 9 AM. Both of these are completely unacceptable.