The Sebel Launceston 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 963 beoordelingen

The Sebel Launceston - Image 1
The Sebel Launceston - Image 2
The Sebel Launceston - Image 3
The Sebel Launceston - Image 4

Omschrijving

Extras van het hotel

  • Ruime suites in appartementstijl

  • In de centrale zakenwijk

  • Restaurant met bar in het hotel

  • Moderne conferentiefaciliteiten

  • Gratis WiFi

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Hotel locatie

The Sebel Launceston

Cnr of St John and William St
7250 LAUNCESTON
Australië

Gps:-41.433782, 147.135907

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

MARKET SQUARE RESTAURANT

In restaurant Market Square in Launceston kunt u ontspannen genieten van gerechten gemaakt van verse lokale producten uit de Tamar Valley en bekroonde Tasmaanse wijnen. Geniet van ontbijt en diner in een stijlvolle omgeving of buiten op het terras.

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Meer informatie

ALL beoordeling  4.6/5  963 beoordelingen

TripAdvisor score  4.5/5  1.154 beoordelingen

Christmas

Tripadvisor-waardering 5.0/5

Freddy1224 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

The hotel was well located and the room extremely quiet and comfortable. The service was excellent. Breakfast at the restaurant was also excellent and the service fantastic.

Could have been better, Could have been worse

Tripadvisor-waardering 3.0/5

LouiseMaxiMaxwell Stellen - Gecertificeerde beoordeling door TripAdvisor

Good location for shopping and accessing city/seaport areas. There are no nice views, it is purely a city hotel and better for convenience over anything else. We stayed in a deluxe studio, choosing this hotel due to its inner city location. I’m an Accor member and at other Accor hotels I’ve stayed we have always been well looked after, either with a good room location, or a late check out or free parking. Not the case here at all, with no little extras at all. Got put in a terrible room on level 1 right outside the lift and right above the entry/reception. Room carpet smelled bad and whole room smelled stale. Shower head was not working and needs a full replacement. Water came out in one stream/trickle no matter what the shower head was set on. Told reception and they sent maintenance to look at it. When trying the shower nothing had changed. Told reception and was advised the maintenance staff had “deemed it acceptable” which it definitely was not as it still was not working. I’ve had better showers in outback motels. We were given a couple of drinks vouchers as compensation for a shower that could not really be used. Breakfast does not start until 7.30 weekdays and 8 on weekends so if you need to be somewhere early take note. Room service of an evening also ends by 8.30 which was disappointing. Even an extra hour on the room service menu would have been helpful. At $275 a night (with $10 parking) I’d expected so much better from what is deemed to be a “higher end” hotel in Launceston. Peppers Seaport and Peppers Silos are much nicer options and I would not stay at the Sebel again as it felt like poor value for money. The staff were lovely with great service, and they do an excellent job.

Thank you Louise, for taking the time to share your detailed feedback. We are grateful for your loyalty as an Accor member, and we sincerely apologise that your recent stay did not meet your expectations. We always strive to provide a comfortable and enjoyable experience for all of our guests, and it’s clear we fell short in several areas during your visit. We are sorry to hear about the room location, the issues with the shower, and the condition of the carpet. We understand how these factors can impact your overall experience, and we truly regret that we were unable to resolve the shower issue to your satisfaction. Please be assured that we are looking into the maintenance concerns you raised, and we will address these with our team to ensure that future guests have a better experience. We do appreciate your kind words about our staff and their service. We will continue to focus on training and maintaining high standards of guest care. Again, we apologise for not meeting your expectations, and we thank you for your valuable insights. We hope you’ll consider staying with us again in the future, and should you decide to, please feel free to contact us directly so we can ensure you have a much more enjoyable stay. Warm Regards, Jayne Spicer General Manager

Good accommodation for a short stay

Tripadvisor-waardering 4.0/5

Ruthie_Ys Gecertificeerde beoordeling door TripAdvisor

Nicely located. Quiet. Easy walk into the city. Reception staff were lovely, efficient and very helpful. Washing machine on Level 1. Restaurant was a little too expensive for us. Coffee was ok. Nice garden area. Good to have parking onsite.

Thank you Ruthie, for taking the time to review your recent stay with us. I'm pleased you enjoyed our accommodation and location, we hope to welcome you back another time. Kind Regards Jayne Spicer

Fantastic and comfortable hotel with all the amenities

Tripadvisor-waardering 5.0/5

timbotimpo Gezinnen - Gecertificeerde beoordeling door TripAdvisor

This is a great hotel for a family (and also a great hotel generally). We will definitely stay here again if we return to Launceston. We stayed in a two bedroom suite which was clean and had plenty of space and was just all round very comfortable. They set up a baby cot for us which they had emailed us about to ask in advance. Everyone we interacted with was so friendly and helpful. The front desk staff were very knowledgeable and helpful, and the housekeeping stuff were also happy to help and seemed genuinely happy to be there. We even forgot a phone charger and they called me to say we’d forgotten it and offered to post it back, and then they sent me the tracking once I’d confirmed I’d be happy to pay the postage. All the bathrooms’ soaps and kitchen and stuff were all well stocked (a lot of hotels don’t seem to properly refill those bathroom squeezy bottles or water them down) and the linen and towels were all spotless. The carpark is super convenient: you can get into it by the ground floor lifts. We ordered room service once and it was excellent. It was all large portions and was fast to arrive and absolutely delicious. We asked for a plate of vegetables for the baby too and they managed it very happily (again, some hotels find off-menu orders really challenging). One tiny warning to folks is that the steak sandwich says it can be done gluten free, but the fries it comes with are cooked with other things that have gluten.

Thank you Timbotimpo, for taking the time to review your recent stay with us. I appreciate the glowing review and will be sure to share this feedback with our team. We hope to welcome you back in the near future! Thank you again for taking the time to review. Kind Regards Jayne Spicer General Manager

Awesome as aways

Tripadvisor-waardering 5.0/5

TassieMat Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Great, friendly staff which started when we walked through the door. The staff tried to do everything possible to make our stay as pleasurable as possible. The Bluestone staff were amazing as always, even though we stayed for only a few drinks. It's no wonder we try and stay here whenever we visit Launceston.

Thank you TassieMat, for taking the time to review your stay with us. I'm pleased you enjoy the Sebel Launceston & Bluestone Bar & Kitchen. We look forward to welcoming you back again in the near future. Kind Regards Jayne Spicer General Manager

In samenwerking met TripAdvisor

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