Pullman Port Douglas Sea Temple Resort and Spa 5 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 925 comentários

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Extras do hotel

Descontraia no Pullman Port Douglas Sea Temple Resort & Spa. Os hóspedes podem desfrutar da cozinha australiana no restaurante AQUA, bebidas no bar da piscina, acesso WIFI e c/ fios, serv. de quartos 24h e acesso à área de Internet e ao lounge de fitness.

As nossas opções de alojamento

Estúdio

Quarto Studio Spa

  • 2 pessoa no máximo
  • 45 / 484 sq ft
  • Cama 1 x Cama(s) King Size
  • Vistas: Vista para o campo de golfe ou Vista para a lagoa

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Localização do hotel

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Austrália

GPS:-16.52604, 145.472916

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

AQUA RESTAURANT

Do AQUA, aprecie as magníficas vistas sobre a piscina em forma de lagoa. Servimos um menu australiano único e contemporâneo com influências internacionais. O AQUA possui uma extensa lista de vinhos de todo o mundo.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.3/5  925 comentários

Classificação do TripAdvisor  4.0/5  2.281 comentários

Nice but not amazing

Nota Tripadvisor 4.0/5

_michaela_bridger Avaliação com certificação TripAdvisor

All perfectly fine but nothing exceptional.. good service at breakfast and also at dinner in fact the meal we had was very good and a lovely big pool, the rooms are not especially exciting. Could do with an airer to try and fry swimming things as nowhere to put them

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your meals and appreciated our service during breakfast and dinner. It’s also great to know that you found the pool to be a highlight of your stay. We understand your comments regarding the rooms and appreciate your suggestion about adding an airer for drying swimming items. Your feedback is invaluable, and we will certainly take this into consideration as we look for ways to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards,

Trash

Nota Tripadvisor 1.0/5

katenorman1990 Avaliação com certificação TripAdvisor

Pullman port Douglas is far from port Douglas. About a 10 +++ minute car drive. So if you don’t want to spend $60 to and from a nice dinner, do not stay here. The service here is below average. It is not a beach front property. Accor plus doesn’t exist here. So if you’re a silver member, don’t even bother.

HI Tash, Thank you for taking the time to share your thoughts with us following your recent stay at Pullman Port Douglas. We truly value guest feedback, as it helps us to continuously improve our services and the overall guest experience. We are sorry to hear that you found the location of the resort less convenient for your needs. While Pullman Port Douglas is a short drive from the heart of Port Douglas, we understand that some guests prefer to be closer to the town center. We always strive to provide a relaxing and tranquil retreat in a natural setting, and we hope that the peaceful surroundings, pools, and other resort amenities were able to make up for the distance to the main area. We also regret that the service you received during your stay did not meet your expectations. Our team is committed to providing excellent service, and we will be reviewing your comments with our staff to ensure that improvements are made in this area. Regarding the beach we have 2 access points. one in between the Villas and the other close to the reception. We are also sorry to hear about your experience with Accor Plus benefits. Please be assured that we are working to improve our communication and guest satisfaction in relation to loyalty memberships, and we will address this issue moving forward to ensure all members enjoy their full benefits. Your feedback is important to us, and we would like to assure you that we are taking it into consideration as we continually aim to provide our guests with a memorable experience. If there is anything else you would like to discuss, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back to Pullman Port Douglas in the future. Sincerely,

My favourite home away from home

Nota Tripadvisor 5.0/5

Lukexxx Família - Avaliação com certificação TripAdvisor

Stayed with family in a villa which was absolutely beautiful and so well appointed. The living areas are perfect for spending time. The lagoon style pool is breathtaking. Air conditioning all worked exceptionally well. Rooms were clean. Unfortunately we had just come just after a cyclone but you could hardly tell! Would tony bit more attention to maintenance would make a huge difference - we have been to the resort a few times now and can notice that some things like the flames in the pool etc. Overall it’s a home away and highly recommend! The team are always lovely!

Dear Lukexxx, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay in the villa and loved the lagoon-style pool. It's great to know that the air conditioning and cleanliness met your expectations, especially after the cyclone. We appreciate your feedback about maintenance; we’re always looking for ways to improve, and your insights will help us prioritize those areas. Thank you for your continued support and for recommending us as a home away from home. We look forward to welcoming you back for another fantastic stay! Warm Regards Joe Spellissy Assistant Manager

ホテルでゆっくりできる最高のリゾート

Nota Tripadvisor 5.0/5

Maps22047985690 Avaliação com certificação TripAdvisor

Swim Inの2ベッドルームの部屋に家族4人(大人2人、小学生2人)で3泊しました。 フロント、レストランのスタッフは皆親切でフレンドリー。とても良い滞在ができました。 部屋には、立派なキッチン、冷蔵庫、電子レンジ、コーヒーサーバー、トースター、電気ポット、食器類、調理器具、食洗器、洗濯機・乾燥機 なんでも揃っています(箸、炊飯器はなし)。 部屋で調理できる、洗濯できるのは子連れには大変ありがたかったです。 Wi-Fiもホテル全体で問題なく使え、部屋のテレビ(リビングと寝室1つに設置されていました)では、NetflixやYouTubeなど見られ、インターネット環境も問題なかったです。 部屋から直接プールに入れるのは子供も大喜びで、のんびり休憩しながら何度も入りました。 ベランダも広く、水の音を聞きながらベランダで読書するだけでもとてもリラックスできました。 プールバーの音楽がうるさいとの口コミがあったので心配してたのですが、改善されたのか、プールにいれば聞こえますが、ベランダでかすかに聞こえる、部屋に入れば全然聞こえない程度でした。 ルームサービスは部屋に貼ってあったQRコードを読み込むとスマホやタブレットから注文でき、英語が苦手な我が家でもストレスなく注文できました。 徒歩圏内にレストランやショップは無いので、ポートダグラスを周遊しているSRというトランスファーバスを利用しました。ホテルには専用の呼出電話が設置されているので問題ないのですが、帰りは自分で電話して迎えに来てもらいます。最初は緊張しましたが、自分がいる場所さえ言ば問題なく迎えに来てもらえました。 ホテルでのんびり過ごすことができて、最高の休暇になりました。

Dear Maps22047985690, Thank you for taking the time to provide us with your feedback of The Pullman Port Douglas Sea Temple Resort & Spa. We are thrilled to receive a 5-star review and hope to be able to welcome you back to the resort in the near future. Warm Regards Joe Spellissy Assistant Manager

Ruim

Nota clientes Avis 1.0/5

Anónimo Amigos - Comentários confirmados de ALL

Comida ruim. Acomodação deixa muito a desejar, falta manutenção. Piscinas boas para crianças

Exmo Senhor(a) H., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Pullman Port Douglas Sea Temple Resort & Spa. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Uma de nossas equipes de gerenciamento estará em contato com você diretamente para discutir sua estadia. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 183 comentários 7.1/10 Localização
  • 535 comentários 6.3/10 Quarto
  • 592 comentários 7.2/10 Serviço
  • 28 comentários 0.6/10 Internet
  • 304 comentários 6.3/10 Comida
  • 293 comentários 8.5/10 Piscina
  • 198 comentários 3.5/10 Limpeza
  • 155 comentários 6.5/10 Pequeno-almoço

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