ibis Jerusalem City Center

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,369 أراء

ibis Jerusalem City Center - Image 1
ibis Jerusalem City Center - Image 2
ibis Jerusalem City Center - Image 3
ibis Jerusalem City Center - Image 4
4 Elisar St., 9423601 JERUSALEM, إسرائيل

الوصف

خدمات الفندق الإضافية

  • Situated in the heart of Jerusalem's city Center 7min. walk to the Jaffa gate and the Old City

  • Enjoys a vast proximity to many religious and historic sites

  • Next to tram station and easily accessible from Central bus station and Train station

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • KOSHER Hotel

الإقامات المتوفرة لدينا

موقع الفندق

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
إسرائيل

نظام تحديد المواقع العالمي (GPS):31.7820861, 35.220656

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

DINING ROOM

A rich and diverse Israeli breakfast with a variety of indulgent dishes from the Mediterranean kitchen that will fuel you for another pleasant day in Jerusalem. open daily from 6 :30 AM to 10:00 AM

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,369 أراء

تقييم TripAdvisor  4.2/5  656 أراء

terrible hospitality!

ملاحظة Tripadvisor 1.0/5

Kimlori تقييم TripAdvisor المعتمد

we went there for a Shabbat sheva brachot as part of a 40 person group. the rooms are insanely small. i could not figure out how to call the front desk from the telephone in the room, so i went down and asked in person for 2 more pillows to be sent up, as we only were given 2 (instead of the usual 4 as in every other hotel i have ever stayed at). WE NEVER GOT THEM. the only coffee available the entire time (including in the dinning room) was instant. there wasn't any cold water available in the lobby, just from my bathroom sink. we ate on the rooftop for both Friday night dinner and Saturday lunch. it was freezing up there, even with the windows closed! friday night they put on 5 of the 9 AC/ heaters.... Saturday i personally asked 5 times for them to turn on the heat and i know 3 other people who asked as well. THEY NEVER TURNED ON THE HEAT. ITS JANUARY! i will not be going back to this hotel.

I wish I had been able to write a positive review

ملاحظة Tripadvisor 2.0/5

476jamesaw تقييم TripAdvisor المعتمد

This is the story of a promising hotel completely let down by deceptive payment practices, poor staff and a total refusal to communicate with guests. Positives: 1. The location of the hotel is excellent, about a 10-minute walk away from the New Gate and in the heart of modern Jerusalem City Centre, close to the light rail on Jaffa Street. 2. The breakfast was lovely, and I was sufficiently stuffed each day on shakshuka, bread, fruit and so on that I barely ever needed lunch and was good to go to dinner time. 3. Cleaning was done every day. 4. The bed was comfortable and I got a good night's sleep every night. Negatives: 1. They refused to respond to an email I sent the day before my trip about my arrival. 2. On arrival, I was met with an unsupervised 'trainee' receptionist who said there was a problem with the payment system - I don't know if this was true, or he just didn't know what he was doing. He made me wait for ages whilst he was doing stuff on the computer, complaining about the hotel's payment system, which seemed unprofessional, and eventually I had to pay for one night there and then and the rest the next day. He didn't explain why. 3. It turns out what he also did is that he put a block on a quantity of funds on my credit card when I was making the original payment. He did not even mention he was doing this, say why it was necessary, or outline the amount or the time limit of the hold involved, let alone ask for my consent. The hold remains to this day, almost two weeks later. 4. They have absolutely, totally refused to communicate in any way with me as I have sought to engage with them about this 'hold' issue. I have sent four emails about it, from two different email addresses = all ignored. I called them from the UK = their phone system cut me off after three minutes before I could speak to anyone. I feel I have to resort to writing a public review like this to have any hope of response, which is an absolutely atrocious level of customer service. I have also complained to Accor, and I await their response too.

Great vacation in an excellently located hotel with a very good breakfast!

ملاحظة Tripadvisor 5.0/5

LeonShapritsky تقييم TripAdvisor المعتمد

We had a great vacation in an excellently located hotel with a very good breakfast. The Hanukkah candle-lighting tour was also included and very interesting. The only drawback of the hotel is the limited parking within walking distance, but you can’t really blame the hotel for the parking difficulties in Jerusalem.

Center

ملاحظة Tripadvisor 4.0/5

NIRDO1971 Couples - تقييم TripAdvisor المعتمد

Reception has to be better...not so proffessional... Located in a very central place (rooms are clean, however some things around arent with attention) very close walking everywhere...good places to eat and buy around (all is Kosher) Thursday is full of people if you like it

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We thank you for your honest and sincerely apologize for our shortcomings. The incidents have reported to the relevant departments in view to improvement. We definitely hope that this issues will not prevent you for coming back. Please feel to contact me should you return. I will make my utmost to ensure your stay will be a comfortable and memorable one. Yours sincerely, Wassim Mushasha Guest Relations Manager

Wowwwww

ملاحظة Tripadvisor 5.0/5

Edan G العائلات - تقييم TripAdvisor المعتمد

The hotel was amazing! Great location close to the western wall, the light train and night life!! The staff were amazing and they were able to manage me my wife and 3 little kids. Their breakfast as well was delicious and had a view of Jerusalem in the morning. Will definitely come back again!

Dear EDAN, We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved. We are pleased to inform you that our parking lot will be opening soon for your convenience. We thank you for being our guest and look forward to welcoming you again soon. Sincerely, Wassim Mushasha Guest Relations Manager

بالاشتراك مع TripAdvisor

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